My bike was unusable for two years because I those fixing it would be costly. I brought it in and…read moreleft it for two days. Quick fix and no charge. Everyone so nice and helpful showing me how to add void problem in future. Highly recommended

Great service, staff, and selection.Could not recommend them more! Their staff knows their…read morestuff,and listens to the customer's needs and wishes

South Shore Cyclery is a wonderful local bike shop!…read more We stopped by here in the hopes of finding some vintage bicycles. They have a basement room filled with great vintage options. Both my husband and I found a couple of beautiful vintage bicycles for reasonable prices. And, the food folks of South Shore Cyclery tuned them up for us. We also purchased our bike rack here, which they were kind enough to step outside and show us how to install. Truly, what a great group of folks. They have both new and used bicycles and all the accessories you could possibly want. We got bells and I got a basket. Get to it for all your cycling wants and needs.

I got no help from the chain stores around town. South Shore proves service is about working with…read morepeople and thinking outside the box.

I've been here twice in the past week with my Trek road bike and both of my experiences have been…read moregreat. Last week, I came out of UWM with my tire deflated. I walked to the store and it took maybe ~20 minutes for Tyler to replace the inner and check me out. It cost me ~$12 Yesterday, I brought my bike there because I couldn't shift my bigger gear back down after taking a spill over the weekend (damn trolley car tracks). I walked in and again, Tyler was there to help me out. He immediately was able to shift my gear. He then asked what happened and brought my bike in the back to ensure that the integrity of the frame wasn't compromised. He brought it back out within 5 minutes (max) and told me I was okay. He also realigned the stem of the shifter. He didn't charge me for this and was extremely polite and informative. I am extremely happy with the service I received here from Tyler. If I need any more service done on my bike, I will definitely be coming here before any other shop.

Don't recommend. Went in for service. Left my bike. I get a call the next day right before closing…read moreabout repairing something I didn't ask for. Since I refused additional work because of time restraints. The shop refused to do anything. Go somewhere else. Also I asked for break pads to do the work myself the worker got on the computer and ignored me.

We rented 8 eBikes while visiting Kohler Whistling Straights. Trailside Recreation was amazing!!!…read more They delivered the bikes to us Thursday afternoon and picked them up Saturday afternoon. Everything was perfect: great bikes and helmets, security locks, powerful long-lasting batteries. We had a blast. Thank you so much!!!!

Flew in from Seattle to race ToAD. Sam helped me out with amazing last minute work on my bike. So…read morehappy to have this great bike shop just minutes from my folks' place in Mequon. Such reasonable pricing too. Gonna be coming back here next time I'm in town for any bike needs big or small.

Their online store and service is exemplary! I purchased an expensive frame from them and had some…read moredifficulty installing some new parts. Drew not only provided me excellent service in helping me remedy my issue, he also provided me a free label to return a part and take on a challenge that my bike store couldn't remedy. This doesn't happen with most businesses. Drew solved the issue immediately and sent the part back. Ben's Cycle has a new forever customer. Their service, prices, and inventory is like nothing I've seen. Highly recommended!

I took my bike in for a service issue yesterday. Jonah, was able to check it over as soon as I got…read morethere. I told him the issue I was having and he was able to get it on the stand and check out the situation. Jonah made a few adjustments asked me to check out the changes and then went over the adjustments he made. He also explained a few things about the bike I was not aware of. I can't say enough about my dealings with Ben's Cycle. I've never been rushed or disappointed with their time spent explaining things to me. They will always be my Go To for my bicycle needs.

Today I contacted Allis Bike and Fitness to see if they could take a look at my very old used…read moreMountain Bike to make it safer for the Santa Rampage ride scheduled for December 6, on city streets, in Milwaukee. The ride is less that 2 days away. Not only did they take a look, they literally overhauled my hub, trued my wheels, greased my chain, adjusted the derailleur, adjusted the brakes, adjusted the headset, tightened the cranks, cleaned the bike and contacted me to pick it up within less than 4 hours. They also advised me regarding riding with studded tires on concrete, as I had no experience. All in all, I will ALWAYS look to Allis Bike and Fitness in the future - they are hard-working, considerate, exceptional customer service, and inexpensive. I cannot say enough good things about them - and I am a NEW customer. Thanks Allis Bike & Fitness.

They are beyond generous with their time, knowledge and resources. This is the only bike shop I…read morewant to go to because I know I will be treated with kindness and care and will never be taken advantage of. They've been in this business a long time so they know what they are talking about out. If they don't have the expertise or product they will refer you to another bike shop or store. I would recommend this store to anyone.

I usually go to a different bike shop near me, but due to their limited hours I came to Erik's, and…read moreI'm glad I did! Great service, funny staff, a relatively quick turnaround. I have been having lots of tire issues (I replaced my rear tube 4 times last fall). While I was recently changing my tube (for the fifth time) it popped (surprise surprise), so I gave up and decided to just bring the entire wheel into the shop. The staff at Erik's initially gave me grief about popping my tube (all in good nature), so luckily for me I got to return the sass when they did the exact same thing and popped the tube. Twice! We couldn't really figure out what was wrong (nothing was lodged in the tire itself), so he just replaced the entire thing, tire and all. Fast forward one day, I'm biking home from work and now my front tire pops. I brought the whole bike in this time to have them replace the front one to match the back, and I also decided to have them tune it up. The bike needed a lot of TLC, but Heather and Josh did a really great job keeping me in the loop about what they were doing. Thanks to Tom, Heather, and Josh for all your help!

Would give zero reviews if possible. This shop is complete garbage with zero sense of perception…read more We entered store first day and 4 employees standing around and nobody helped us. Came back with kids to pick out bikes and had a decent experience with young female employee. We were told it would take 24 hours to service new bikes, but we should pay first and pick up later. Returned the next day to pick up bikes and "Aaron" was disrespectful and being rude to my wife and children. I addressed this with the manager who simply made excuses for the behavior and said that it's not a store for kids and safety is a concern, but customer service is not. The guy seems mentally disabled so I didn't take the conversation much further. Clear that this business doesn't value customers or long term relationships. We will never shop here again.

I actually came here this past weekend after searching for a local place that sold Aventon bikes. I…read morehad been researching the Aventon Level 3 online and was really hoping to be able to pick one up that weekend so I could use this summer, especially since gas prices have gone up and I can commute with it around Bayview to everywhere I need to go. When I walked in Jeremy greeted me and asked if I needed any assistance. I had already saw that they had the Aventon Sorella 3 and the Aventon Level 3 and 4 step-through bikes. So I asked him if the store had any Level 3 step overs and Jeremy said, "yes, we actually have one black one left, want me to bring it up?" I said sure--as that was the exact one and color I wanted. Jeremy brought up the bike and let me test ride it and let me just say that I knew after about 10 minutes that I was going to buy that bike. He let me know that the e-bike needed to get checked before I could pay for it and ride off into the sunset and luckily we had time to explore the store and I was able to take it home about 30 minutes later. Not only did he explain everything about the bike that I needed to know to safely operate it but he also answered all my questions about the tires and things that I never had to deal with on my triathlon bike. I have already ridden it about 15 miles and I cannot believe how much I would love an e-bike! I am so glad they sell Aventon because the closest place was in Chicago and I definitely did not want to drive that far. Thank you so much, Jeremy for the help with my new bike, Storm!

Erik's Bike Shop in Greenfield WI is fantastic. They stand behind their products and make sure the…read morecustomer is satisfied. I definitely recommend buying a bike from Erik's glad I did.