Dallas Miller inspected a home we plan to close on at the end of the month. He was incredibly…read moreprofessional and polite. Upon completing the inspection, he did several things. He prefaced his comments by explaining that he's not there to tell us what we want to hear, he's there to give the results. He proceeded to provide all of us with copies of the report that he printed quickly on site, so we could read along as he thoroughly explained every point in his very detailed report. He stopped a few times to make sure we understood what he meant. This report is two full pages of things that we need to know as we proceed with this purchase. Some are big things that we are already looking into, and some are small things that I cannot believe he noticed. Purchasing a home is pretty intense, but seeing such a complete report actually puts me at ease. I feel like I have a complete picture of what is not perfect in the house so we can make a plan to get it taken care of. It also gave us a good idea of the types of things that may continue to be problems so we know what to keep an eye on over the years. He told us more than once to call him if we have any questions, now or in the future. He is also one of the few home inspectors I found who could do home and pool inspections.

I found the owner/inspector to be rude And bullish he Advised having many items On the inspection…read morelist be repaired.i had the issues checked by plumbers and contractors And the items listed were ridiculous and bogus And we're not need affixing I spent quite a few dollars in what turned out to be made up issues And based on his inspection caused the sale of the home to fall through I would not recommend Utilizing This inspector. A few examples for his Recommended repairs was having more Insulation installed in the attic,the contractor I had said i had 16" and more than the needed amount to meet code. Another example would be An air-conditioning unit that he said had bearing problems when in fact an air conditioning repair man found it to be just a loose grate on the top that was easily found out when putting light pressure on grate, ac unit is in tip top shape. Also he mentioned a bunch of wires in actic when contractor said there was only a single wire that wasnt connected and was an old cable wire to a old satellite dish...there were other minor issues like this like mentioning no door handles on a closet door (code issue or cosmetic issues)... Other issues like this came up. The funny thing is the only real concern i thought would show up and id have to fix was an obvious incorrectly installed filter in the ceiling that lead to attic that he somehow missed...to sum up,even if you have a perfect home he will come up with a list of trivial or made up items so that you the buyer of his service will think your getting your money worth and that hes not just a inspector passing a home with flying colors because if he did that hen he actually would look bad due to the stigma that inspectors have received for passing homes that shouldnt. So although it looks good for him to find things it makes the seller waste time,money, and the sale of a home.

I had an inspection done in June 2023. They missed or didn't annotate at least 3 important items…read morethat were broken, needed to be replaced or just weren't inspected. They will mention that I waited almost two months before emailing them about the problems. I'm retired military and still currently live outside the US at the time and moving into the new home by the end of this month. We only flew up for for a couple days for the home inspection and came back up for the closing. Unfortunately, I wasn't able to spend a lot of time at the home and basically relied on this company and their home inspection team. I actually called them a few weeks ago and asked for an explanation on a couple of issues. I was told by the Scott that if I had any questions it would have to be in writing and wouldn't discuss anything over the phone. I was actually going to let it go and not respond via email to complain about the overall poor inspection until last week when I was told by a plumber that I contracted for home renovations about the house main water control panel problem. The main water control panel located inside the house, (called the Mana Bloc) had seven broken shut off valves. That the Mana Bloc needed to be replaced. (I'm quoting the plumber who found the problem). "This should of been identified during the home inspection." System can't be repaired and has to be replaced. $1500 to get done. When I asked the inspection company about it they said they didn't know were it was located. They didn't even take the time to ask where it was located to inspect it. How thorough is that, from an experienced home inspection company ??? The front yard water sprinkler system was supposedly checked and was annotated working......but the control box was broken (?). Along with a couple of sprinkler heads. None of that was annotated in the report and it ended up costing $300 to repair. Something as simple as checking the air filters in the house were not checked/inspected or annotated. I actually checked them when I came back for the closing and personally replaced all of them. When I asked about that his response was that they annotated it in the report as follow "the HVAC system needs to be routinely maintained". That was there answer. Unbelievable. Extremely disappointed is an understatement. In closing, the company said they addressed every issue. That no faults were on them. I relied on this company and their experience to make sure everything was working properly as it should. I didn't happen. I was still living and working outside the USA at the time. Ultimately, the responsibility ultimately falls on me as I was buying the home and I'll have to live with it. This company not taking any responsibility for their actions or lack of, speaks speaks for themselves. Don't make the same mistake I did. There are much better companies out there.

Scott is excellent without fail…read more I can't imagine why anyone would hire another home inspector. Great guy.

Thank you Scott and Mike for your professionalism and thoroughness while inspecting our commercial…read morebuilding. It was such a great experience especially knowing I hired an excellent team that I could trust to do such a thorough job. Highly recommend and will use you again.

Justin was our home inspector. He was very thorough and answered all of our questions and more…read more Very knowledgeable about many different home issues, and very willing to share info. Gave very detailed written report. Most professional inspection I have ever witnessed.

This is the company that we used for the inspection on our new home. I was so impressed with how…read morethorough Wade was and also how friendly. He was super professional, and when we got the report he had looked at things that we never would have thought of. We feel so confident in our new home because everything was checked out and we felt so informed. If you are looking at buying a home and need an inspection, this is the company you need to use!

Wade and his coworker ( I don't remember his name) did inspections on a house my partner bought and…read moreonly a couple details came up but they never said anything about the a/c or there being no insulation anywhere in the house. Definitely do not recommend this company they were not honest with us about those things and could've saved us hundreds of dollars having to fix everything right after closing.

Leanne and Edward did an inspection for us this week and I have to say, we were more than pleased!…read moreDon't get me wrong, it wasn't the 'report' we were pleased with, they were inspecting a 40-year-old home, so we knew the report was going to be extensive, but isn't that really the point of a home inspection? What we were pleased with was their skill as inspectors and their inspection in general. My wife and I accompanied them on and off as they did the inspection and as they identified items of interest. They took the time to explain what an issue was, what its overall impact was and how we might prioritize a repair if we were to purchase the property. They were thorough and patient in doing their visual inspection. The end report was lengthy (as expected), clearly stated and nicely summarized. Not only would we hire them again to do another inspection, but we would urge others to consider the same if you are in their service area.

I can't speak highly enough about this company! They were extremely knowledgeable and helpful. I…read morewill be recommending them to all my friends and family.

This place is top notch and their prices are very fair. Cody inspected an investment property of…read moremine and he was incredibly knowledgeable, kind and took his time to answer random little questions I had about the property. They've earned my business going forward!

Overlooked a lot of things & never mentioned anything to the former sellers. I ended up seeing…read morethings in the home that never were addressed in the report & some safety hazards!!

Jay completed an inspection for us as part of an out-of-state move. Unfortunately, after closing,…read morewe discovered tens of thousands of dollars in mold-related issues in the home, along with other problems that were not identified during the inspection. We are currently in litigation over the matter. Looking back, we have serious concerns about the inspection process and the group of people involved in getting the transaction completed. I would strongly encourage anyone considering using Jay or anyone connected to that transaction to do their own due diligence, ask detailed questions, and get independent second opinions before moving forward. Be careful.

Jay and his team were great. Very friendly, professional, and took the time to really be thorough…read more The premium package has a lot of great products and is their middle package. The cost is definitely a good value. This is the third home I have purchased and the level of detail in the main report is something I expect so that wasn't what wow'd me. It was some of the other things like adding the appliance model/serial numbers, getting the user manuals for them, the dates of install, and checking for recalls. The floor plan was also pretty cool. I highly recommend this team if you are buying a new home in their coverage area.

These people are correct so warranty means nothing if they're out of business! We have them do a…read moreroof last year all the warranties nice paperwork nice looking website see they're a 10 year business in the roof is leaking after eight months

Following a recent hail storm we had our roof inspected and found that there was enough damage to…read morecontact our insurance company and have an adjuster come out. Lee Heinken, with Hero General Contracting, met with the adjuster and said we had received a fair amount for the repairs from our insurance company. We agreed to use his company to do the work. He completed the paperwork for our Homeowners Association and as soon as we received their approval he scheduled to have our roof replaced. They had a large crew and had the new roof installed in one day. They returned the next day to install roof vents. They were careful to protect our shrubs and flowers. They cleaned up and hauled off all of the trash. They sent a crew to install new rain gutters. They made certain that the gutters were sloped properly so that they would drain and not let water pool up. They also cleaned up their trash. Overall, we were very pleased with the workers and the overall experience. David G.