I highly recommend Dr. Lisa Molin. After more than 30 years of worsening allergies, I reached a point where I had almost no nasal airflow and was stuck in a constant cycle of allergies and colds. She performed my deviated septum surgery along with a turbinate reduction, and the results have been life-changing. While my allergies are still present, I can now breathe significantly better, even when congested. Dr. Molin was extremely professional, informative, and had a wonderful bedside manner that made me feel at ease throughout the entire process. Thanks to her care, the constant cycle of illness has finally been broken, and I feel a huge improvement in my overall quality of life. read more

Great doctor and great staff! Hardly no wait time, friendly and efficient office staff, Dr Molin was thorough and very knowledgeable.

My Doctor referred me to Dr. Molin and I called 3 times and Dana the front desk kept telling me that the Doctor needed to review my case before scheduling. I am scheduled for surgery in 3 weeks and wanted to make sure my ear issue would not be a problem. I will never ever recommend anyone to this office. Thank you UCLA for seeing me on such short notice!! read more

A follow up on my lack of care from Lisa Molin. I found from having a nasal endoscopy elsewhere that Molin did not even perform the test on me. She looked maybe an inch into my nose. I noticed that a recent PET scan mentioned a polyp in my sinus cavity. A visit to another ENT (who actually did a nasal endoscopy which Molin billed for but did not do) and could see the polyp, infection, post nasal drip (which caused the coughing Molin wouldn't address). If Molin had actually performed the procedure that she billed for, she would have found the cause of my issues. She acted like I was making everything up. The next ENT also saw fluid behind my eardrum causing the Eustachian tube disfunction which Molin said did not exist. "You probably just have bad hearing". She wanted to put a hole in my eardrum because "it doesn't hurt". If she's this apathetic, she should just retire. read more

This review isn't so much about the doctor as it is about the office. I had an appt for 2pm, and as requested, I arrived 15 minutes early. Upon my arrival, the waiting room was empty. I was the only one there. I got checked in and waited. Meanwhile, three other patients came in after me. They all got treated and left while I sat there waiting. I gave the staff 15 minutes from the appt time to the time I got up and left in frustration. There was no apology for the wait or delay. Even after I drove off, I thought they might call and ask me why I left, or have me come back. Nothing. Even an hour later, still not even a peep out of anyone there. Obviously, they don't really seem to care if their patients are satisfied or not. I won't be going back there, and I strongly suggest no one else go there either. Just find another ENT if possible. read more

She was professional and polite with very good treatment. Found the problem and after the correct diagnosis was eventually healed.

I saw Dr Molin the first time today! I loved her they got me in quickly after my referral came back and she concluded with me that my ear was plugged from water and that that was what was creating the vertigo and nauseous Ness so she help me pop it and draining it it still needs to drain more but I can hear better I have another appointment to see her on Friday I absolutely adore her I highly recommend her! Also I saw her at her office I'm Higuera! Also the ladies in the front office I'm not sure their names were fantastic great customer service! read more

Dr. Molin performed surgery on two of my family members. One was when my then 9 year daughter, whom she's cared for since. I've been seeing her for 20 years. Given our ENT issues, Dr. Molin has made it easy to see her and receive the care required to treat our ailments. She has provided quality care! read more

If you need an Ear, Nose & Throat specialist this practice will make you feel well cared for.

Went to Dr. Molin years ago and she made such a mess of my ear issue I had to go out of town to a real ENT to get it repaired.

I went to Dr. Molin because I lost my sense of smell. She was efficient, straight forward and knowledgeable. She confirmed my research . She knows her stuff. read more

Revised Mini-review: +: 1-Very quick & professional service for a ENT office, or any MD's office, especially since my left ear was impacted. 2-Good Skills & friendly bedside manner. 3-Easy to get an appointment, nice office, & very nice office staff. 4-In and out in 1/2 hr..! 5-Problem fully resolved for my wife at one visit. -: 1-Rather pricey even with the most expensive insurance that I can get from my job (I pay $2,000+ per month plus my employer puts in even more & the coverage is only for 2 people). 2-Another issue, was that only one of my ears was successfully cleaned, the other I had to do with OTC Debrox myself. I was successful at partial self treatment, but the insurance seemed to be billed the full price anyway & I needed a follow-up visit just to tell me it was successful. 3-I had to waste time talking to the insurance company about the billing, which took 1/2 hr. of my valuable time. Next time, I will hopefully have a PCP do it the old fashioned way (warm water jet from a syringe) if it is not impacted & we will use the OTC Debrox which is only $7-10 for self-treatment...before it becomes urgent! Conclusion: Billing/ Insurance issues confusion & expense really "cost" 1-star in this case. Of course, since you cannot put a price on your hearing, having a skilled MD take care of this is priceless. ...but it really hurts to pay so much for the Premium Calpers Anthem Blue Cross PPO plan... and then having to pay even more for such a simple thing!!! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Regardless of the above, I would recommend going to this MD for more serious ENT problems. I would also go back (after I get over the "sticker shock"). ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ P.S.- in this SLO area, there is a huge huge shortage of PCP's (& very few are taking new patients), but plenty of specialists....and that is apparently where the money is! Anthem Blue Cross PERSCare PPO is quite the rip-off it appears! The cheaper Anthem PPO choices are a much better deal. Even so, thank the heavens I do not have the HMO that starts with a "K"! Healthcare is such a giant ripoff in this country, no wonder so few can afford decent ( or any) insurance! BTW- Hope you never get an impacted ear-wax problem...you cannot hear out of that ear, get dizzy, and if it becomes infected... you will scream with pain when the wax is sucked out.... aahhhhhHHHHHHHHHH!!!!!! read more

Molin Lisa J MD - Front office - Ear Nose & Throat Near Me - San Luis Obispo, California

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I went in to see Dr. Molin for an ear infection. She sai d I had an abcess in my ear. She cleaned it out removed the abcess put me on antibiotics and had me come back in three days. I couldn't be happier. She is a great DR with a wonderful personality. I would definitely recommend her. read more

My husband was seen by Dr. Molin twice for ear problems, several years apart. He wanted to see Dr. Stewart in the same office, but he saw Dr. Molin. She looked in his ear and told him it was allergies. She didn't look in his throat. Dr. Molin did nothing. Front desk girl was super rude. Tossed my husbands paperwork at him when he was leaving, and he asked her to fax it for him, she did, but acted like it was a hassle for her. DO NOT MAKE AN APPOINTMENT WITH DR. MOLIN!!!! read more

Dr. Molin diagnosed a mass high in my nose and took immediate action. The surgery was a great success and I have had major improvements, i.e., the ability to smell is back, this permits me to taste food and finally enjoy it and have gained much needed weight (a plus for me) , my sleep pattern has been great, giving me more energy and finally, I have no pain, no headaches, no stuffed up ears. Remarkable! The post-op visit was an amazing experience. I must admit, due to many other chronic illnesses I suffer, I was at my wits end when I got to Dr. Molin. The checkup was positive, Dr. Molin was just, literally, "what the Dr. ordered" for me. She shared my joy and appeared sincerely happy that I had such good results to report. I felt important and very lucky she was my surgeon in this matter. Thank you, Dr. Molin and her terrific staff!! read more

I called to let the office staff know that I was at a stop light and would be late for my appointment due to traffic. According to "Sam" the receptionist, I could be seen if I were there within the next 15 minute window. I work at a hospital and with all the Covid time sensitive matters going on I understand time constraints , but I also believe that CUSTOMER SERVICE and PATIENT SATISFACTION/EXPERIENCE is critical right now. I was 1 minute late, (I showed the man at the front desk my phone and told him I even called in.). He put on his "I'm sorry...not sorry" face and told me "unfortunately, our Policy is that if you're 15 minutes late...we cancel you". Really??? 1 minute and a phone call...and no, "let me see if we can accommodate you, considering you called and explained that you were on your way..I'll ask". Please, Office Manager..Ardith Skow, teach your employees how to be honest and just say, "We won't be able to accommodate you...so let's reschedule". Instead of making them run through hoops to get there, then be turned away. Horrible customer service...I'm glad I found this out now. Stay away because they have no sense of SERVICE RECOVERY!! read more

Awful customer assistance. They are very rude. They do not want your business. They do not call back and they hang up on you.

I went one time to this place. The staff is extremely rude and Dr Molin was just as rude if not more. She just kept pointing and not speaking to me. She pointed at her mask and I don't know what that means. She then ripped my mask right off of my face. I guess pointing means take Your mask off??? Then she told me she'd put a knife in my ear to help it drain. Geez, that's a bit abrupt in my book. Zero compassion. I would look elsewhere read more

Dr Molin and her staff were friendly and professional. I left feeling she was thorough and clear.

I have waited way to long to post this review...keep hearing horror stories about this woman and can't believe she isn't considered a liability to this office. I went to "Dr." Molin for a hearing test and subsequent exam to find out why I had lost my hearing in one ear suddenly. She looked at my hearing test and threw up her hands and said "you need hearing aids". When I inquired as to why that might be she said "I don't know...could be anything". She did not look in my ears until asked to. She did not do anything remotely resembling an exam. I decided to get a second opinion. Dr. Murton did a full exam with tuning forks, looked in my ears and gave me another hearing test. The result? I have a hereditary condition called Oto Sclerosis. I had a 30 minute operation and have full hearing back in my ear. No thanks to "Dr." Molin. read more

We found Dr. Molin to be thorough and professional. Would definitely see her again. Difficult to find a reliable ENT in the Paso Robles or San Luis Obispo area. She is good. read more

I would like to say what great care I have received from Dr. Molin and her office staff. They have always been on time and never have I felt rushed. She figured out several issues I've had and her treatment has improved my quality of life immensely. I would highly recommend Dr. Molins office for your ENT care. I can't believe anyone would leave a bad review, some people you just can't please. Thanks for the great care Dr. Molin! read more

Visited Dr. Lisa Molin January 30, 2023 to inquire about sore throat and nasal issues. Could not have been happier with her and her staff. Highly recommend seeing Dr. Molin if you are in need of an Ear, Nose and Throat doctor read more

If I could leave less than one star I would. My father was seen by her several times over the course nearly a year for a sore throat that wouldnt go away. The first time she said it was allergies, then she said it was probably acid reflux...the final visit she threw up her hands and rudely said "Well (name), I can't treat what I can't see" never once having even put a scope down his throat. A week later he went to a different ENT specialist and within 5 minutes that doctor found a large tumor on his tongue and was given a tentative (and soon after confirmed) diagnosis of oral cancer. A year and a half later he passed away from cancer. What would his outcome have been if this cancer (Which was easily detected by second doctor) had been found earlier. read more

I have never been to a ruder doctor than Dr. Molin. She refused to help me find the cause of my sinus problems and just said, " go somewhere else". read more

I went to this Molin a year ago with bad problem. She stuck a light on each nostril and said it was fine. I questioned my bill of $623.00 for 10 minutes, she would not reply and let her staff tell me that's the rate?? What? That's $3,600 an hour? Broke. Medical system. I explained I had no Insurance, it was out of pocket, cold response. I recently was diagnosed with Marcons and have suffered greatly. Please read reviews carefully, this was a fleecing of a good American. read more

All of my experiences with Dr Molin have been very negative. The first thing out of her mouth at the beginning of each appointment before even checking anything is suggesting surgery. She comes across as lacking knowledge and expertise, and seems to have ulterior motives in trying to convince patients to have unnecessary surgeries . Look elsewhere and if you've already seen her get a second opinion. read more

With all these negative reviews and her inept abilities, how in the world can this doctor stay in practice. Dr. Molin attempted a stapedectomy years ago on my partner who ended up deaf because the doctor broke the inner ear window loosing all the fluid in the cochlea. She has had to live with Vertigo and extreme Tinnitus since that botched surgery. It was a horrible life changing event for her. read more

Dr.Molin was inept. She misdiagnosed my issue and I ended up in the ER the same day. The ER doctor couldn't believe I had seen her and he even called her. i ended up having to pay $900 in ER bills for an issu she could've taken care of. read more

I went to see an ENT primarily because I have had tinnitus for several months, and I can't sleep. I had researched tinnitus quite a bit on the internet and had seen everything from brain tumors, TMJ, benzoid withdrawal, hormone imbalance, too much caffeine to stress as possible causes. I had put these in a spreadsheet and rated them based on which were most likely affect me. The audiologist who tested my hearing was professional. When Dr. Molin came in, she spent less than 10 minutes telling me what I already know - I have tinnitus. Her only suggestion was to exercise until I have to pass out. She said nothing could be done. I said I wished I had a brain tumor she could remove. I left their office in tears and feeling hopeless. I went to a dentist for a regular checkup. I chose someone who mentioned TMJ as part of his specialty because I have some issues with my right jaw clenching involuntarily. My DENTIST recommended seeing a sleep specialist about sleep apnea. Once that's treated, then you have more energy, and feel like being more active. He acknowledged that not everything we try will help with the tinnitus, but that it could. Today I got an email from Anthem Blue Cross with suggestions for healthy living. One was a link to a youtube video about getting better sleep. In that video the patient saw an ENT who recommended nose strips, don't eat 4 hours before sleep, and drink less water late in the day. http://www.youtube.com/watch?v=IH6dJQrxess&noredirect=1 It was this video that prompted me to write this negative review. I feel like if the doctor had taken any time to get to know me or the myriad of issues that I'm facing she would have been able to make compassionate suggestions and actually help me get some relief from the pain and sleeplessness that I suffer from. Whether or not she was actually judgmental about my weight she did not help me at all. If you're looking for a dentist, I highly recommend Dr. Craig Fitch of Broad Street Smiles. If you're looking for compassion from an ENT, I would not choose sloent.com. read more

Wasn't going to even bother reviewing this place, but after having had several unprofessional and rude encounters with the doctors and staff here, I decided other potential patients need to know... I first saw Dr. Molin a few years ago for constant sore throats and sinus issues. She would walk into the 2 appts I had and spend literally 5 mins with you, each time. She's brash, rude and extremely unprofessional. She misdiagnoses and doesn't seem to give a crap about her patients, bottom line. Fast forward a few yrs later and I had to go back for more sinus issues. I chose not to see Dr Molin again, for obvious reasons, so they (front desk) made me an appt with Dr. Stewart. He was actually pleasant, soft spoken and gentle. A vast difference from Dr. Molin. They are like polar opposites. He spent time with me and ordered some tests. So, after waiting 2 weeks for someone to call me with my test results, no one did. Not the doctor, nor his staff. So, I decided to call and find out what was up. Cuz you know, it's sort of important for the patient to know if they have something potentially bad or not. Unfortunately, I was put through to his medical asst. Tasha. She is extremely rude, cold, off putting, unprofessional, and basically worthless, to talk to. I felt like I was talking to a wall at times. She definitely needs a lesson and training course on manners and how to relate to people. I got off the phone knowing NOTHING about my medical diagnosis, nor what my next step would be! In fact I was so pissed off on how she treated me, I called back and asked to talk to Dr. Stewart personally. Haven't heard a word yet, and the jury's out on whether I actually will. So, here I sit with no answers or referrals. My suggestion is, if you can find ANY other doctors office to treat your sinus issues, don't walk, run to them. The front desk staff seem nice, but the medical assts. really need help in manners, professionalism and training on how to treat patients. Bedside manner goes a loooong ways, and this office doesn't have a clue. Patients go seeking help and to find out what ails them. It's stressful enough wondering 'what if' and living with not feeling well, so you shouldn't have to deal with rude and unprofessional office staff on top of it. read more

Dr. Molin was attentive and very helpful and informative. Took the time to discuss issues and was very proactive. The office staff was very helpful, efficient , and personable. I highly recommend this office and doctor. The office was also very responsive in handling referrals. read more

I'm so shocked by some of these reviews! My daughter was cared for by Dr Molin and we experienced nothing but an amazing experience with her. From the moment we met her she was supportive, made my daughter and I very comfortable, was clear in her diagnosis and came up with a treatment plan that was way less invasive then other ENT's had shared. She performed surgery and it went seamless. Her bedside manner is top notch! I would give this Doctor 6 stars if I could! read more

I have had nothing but positive interactions with Dr. Molin and her staff at Ear Nose & Throat Specialists. I have no idea why she would have anything but positive feedback. Dr. Molin has been kind, clear, positive, knowledgeable and delightful during every appointment I have had with her. She has taken the time to answer any questions and has always greeted me with a warm smile and professional demeanor. I have zero criticism for her front office staff, online patient portal and support staff. read more

I am so surprised to read some of the reviews about Dr. Molin. I really like her! She's smart, efficient, pleasant and respectful. These days most doctors are a bit rushed but Dr. Molin is willing to answer my questions and explain my optios and the possibilites of outcomes. I've had a lot of contact with her and the office staff and everyone has been pleasant and helpful. I like that I rarely have to wait long to see Dr. Molin. I can be on my way in an hour or less! read more

We saw Dr. Molin twice these last two weeks. She is a rockstar. We saw three doctors prior to Dr Molin and couldn't get a proper diagnosis. Within a minute, she nailed it. We're on the mend now. She has a very good demeanor and is patient. Trust me, she is awesome. These other negative reviews are not accurate at all, in my opinion. We highly recommend Dr. Molin read more

I do not know what the folks who gave this pseudo-doctor a good rating were thinking. Every rating with the one star such as mine is the REAL picture of this alleged doctor, and is right on. She was extremely rude, and looked into my ears with an otoscope (i think they are called). sat back in her chair and despite what i told her were my symptoms, had glanced at my med history and said, you have jaw arthritis. It has never been diagnosed, and that is because I DO NOT HAVE this problem! She got up and walked out within 5 minutes, just like everyone else reported. I SHOULD report her to the medical society and i think i will. Her training is nonexistent and her demeanor is just mean. DO NOT SEE THIS DOC. read more

Her staff is not that friendly. The numbing that's put up your nose makes you feel as though your throat is closing. I know it didn't, but very uncomfortable (I know for a fact that at other offices they use pleasant numbing spray that does not cause anxiety) I was also told by Dr. Molin that sinuses can never, ever cause headaches. Hmmmmmm. Don't recommend this place. Also, I felt more like a number, than a person. read more

This is not a person I would recommend, got bad information and overcharged, you are in charge of your own health. Dont make the same mistake I did read more

Dr. Molin was very professional, and willing to listen to symptoms without being impatient or cutting me off. She was friendly and made me feel comfortable throughout the examination. This was a follow up visit from a referral, and she was very clear on steps forward and conditions to look for to indicate the need for a further visit. I was able to schedule within a week of the referral. No complaints. read more