I was new to the area and after telling a male employee that I wanted…read moregood food for a seven yr old dog he recommended I buy both Acana Kibble and Raw. My dog had a block age from eating this very expensive kibble with the raw. I have since learned that the motto here is SELL, SELL, SELL. My poor dog was so constipated from mixing the Acana kibble with the raw meat that this man said would be excellent for my dog. I had to take my dog to the veterinarian whom said mixing raw with kibble is dangerous for a dogs digestive track as the kibble forms a plug when mixed with raw and this is why my dog couldn't go. Avoid this place at ALL costs as they want your money and do NOT care about your dogs health. I know he is an employee but he said he knows about good nutrition for dogs. The veterinary cost just under $1200 and I will never go to Global Pet Foods again

I wish I could give this place zero stars. **Long story,…read morebut please read it.** We moved to the high park area 3 years ago with out 3 pets and always into this Global Pet Foods for all our needs since it was so close to our home. As you can imagine, with 3 pets, the money we spend on them adds up when shopping for food, treats, clothes, accessories, baths and all other needs. Even though this location sold all the things we needed, it was always uncomfortable shopping there. I don't know if its part of their training, of if the staff just didn't like us, but EVERYTIME we went there, we were followed like we were stealing. Regardless of how we dressed, if we had the pets with us, or if we were alone or together. We were always followed by the staff. Recently, we added one more dog to our family, Logan. He is a big greyhoud-labrador mix adopted from Mexico where he was a street dog. He doesn't feel safe leashed and sometimes barks when people are too close. He is a big boy with an intimidating bark, but he would NEVER hurt anyone. He is always running free at dog parks, dog friendly beaches and off-leash trails and never had any issues with barking or aggression. He rides the TTC with us all the time and is a perfect gentleman. Because this location has people following us closely, he constantly feels threatened, like they will hurt him, so he barks and hides behind us. Last time I went into the store with my dog Logan, they were crowding us again and Logan got scared and barked at them, simply asking for space. I got what I needed and tried to get out as soon as possible. When a male costumer approached me and asked if he could pet Logan, I said "please don't pet him. He doesn't usually like men and he will bark at you". The consumer ignored my request and proceeded to approach Logan with his hands down to get him. Guess what? Logan barked at the guy, but in no moment, showed teeth or any other sign of aggression. He just needed space and he just simply doesn't like men. The store manager LISA made a whole scene in front of other costumers saying that my dog was aggressive and I was "putting everyone there in danger", meanwhile, Logan was hidding between my legs, scared and confused. Other costumers where saying it was fine, afterall, dogs bark. It's normal. But she kept making a scene, telling people to hide behind the isles and be careful with Logan and screaming "you need to muzzle this dog!! You need to muzzle this dog!" I was so embarrassed, even considered leaving everything behind and just going home. I left the store in tears. I could not believe what had just happened. Today, the manager LISA blocked us from entering the store with our dogs because Logan barked. He wouldn't have barked if she wasn't so close to us. He was fine when we walked in, only barked because of her. She said we could only bring him of he was muzzled. Doesn't she understand that some dogs bark when they are nervous?? She works at a pet store, I'm sure they see anxious dogs all the time. Is this how she treats everyone? I told her that we would be bringing our business to petvalu, (who treats us amazingly and we never had ANY issues with our dogs barking there. They get treats and belly rubs every single time) and she gave us a smirk and said "that's fine". It's a shame that no other pet food chain carries the dog food we feed to our boys (North Paw), but I much rather travel an hour by TTC to another location than to ever going back to this store. Unfortunately their head office is already closed, but I do intend on talking to them about this behaviour. Please avoid this place. Specially if you have big and/or anxious dogs.

This pet shop, located in the middle of the Junction, is bright, clean, large, and well laid out…read more You can probably find everything you're looking for here. There's a large selection of dry, wet, semi-cooked, and raw (frozen) pet foods, toys, accessories, and grooming supplies here. The staff are very friendly and knowledgeable.  The shop is pet friendly as well, if you have your furry companion with you during your visit.

We are traveling here, called several groomers but no one is available today to take my dog to do…read morehis grooming until we found this petsmart. The girls are very sweet and friendly, and did a great job! We want to express our appreciation.

I stopped into this PetSmart to see if they had any unique treats for my pup. This store is a…read moremedium sized so they might not have the variety that the used to at the bigger locations. In the dog food aisle, there are fridges that have raw food. There are all in one raw food meals that are ready to serve, packages that only have a certain meat for supplementary feeding, and even eggs! I saw frozen duck and quail eggs for a really good price. $4 for 18 quail eggs! Cheaper than what you would get at the grocery store. They do sell fish, small mammals (only saw hamsters and nice), and some reptiles. I didn't see any birds on my visit. They have cats that you can adopt and those are located at the front of the store, away from the animals that can be purchased. As with all other PetSmart's, dogs are welcome in the store.

We bought a young Mexican Black Kingsnake (MBK), plus all the cage gear, from Tails and Scales in…read more2020. We continue to come back every couple of months for all of our snake supplies, including feeder mice & live plants. Staff are VERY busy, but it is worth the wait as they have been able to answer all our questions & offer great advice. Their shining moment, in my book, was when a snake I had recently bought from them, and was bringing in to discuss, managed to escape its box during the drive to the store, and hid in my car's ventilation system. Two staff helped solve getting it out, then looked after it until they were sure it had recovered. It was a scary and embarrassing episode for me -- and of course stressful for the snake -- but they handled it all very professionally. Thanks Tails and Scales crew. We'll see you soon. (Edit: Must add that though I'm no expert, the animals in the store have always seemed well-cared-for. There are always a few labeled as being boarded, which I doubt would happen if owners had any concerns about quality of care. I'd love to see some reviews from experts in reptile care!)

The staff immediately made me feel weird and rushed. Person at checkout counter was fairly rude and…read moredismissive. First time in, won't be back. Looks like I'll be sticking to Earth Echoes.

Came in on Easter Sunday and they were open, which was really nice. The store is extremely small…read morebut has a variety of stock. He has some snails and fish. The prices are pretty good for supplies, plants and fish. If you pay in cash, you get a discount. My boyfriend and I came in to buy some plants and fish. I bought a cabomba plant which is doing well today. It was extremely long and green, as of current I have not spotted any pests but I did do a dip for it. My boyfriend bought a super red betta and some galaxy rasboras. The betta was sold to us at a low price because I think he had a bit of a deformity. He is doing well in his new tank and eating healthy. The galaxy rasboras were okay, but they did seem to have flukes so we had to treat them for that. One ended up dying to a deformity unfortunately. Apart from that, they are fairly healthy and eating well. The fish seem to be generally well taken care of. The tanks are sparsely planted. There is a good selection of shrimp, including green, black and velvet shrimp which is something you don't often see. Overall, it's a nice cozy shop and the owner was very kind. He was helpful and gave up tips on how to acclimate the fish. The prices are also great compared to other stores. I recommend it.

We bought fish amazing we got all items for 155$ cheap for The whole set was easy to set up 25$…read morefor 3 goldfish is crazy cheap 3 goldfish is all I needed I recommend going here pet smart fish are bad and petco fish are bad this fish place is amazing they have the fish heaters and good cheap decorations and The fish rocks are the cheapest the blue rocks are cheap and good looking

Yonge street store:…read more Terrible, terrible grooming job, and for 60$ + tax, even more terrible, after arguing with the manager and the groomer I finally got my money back as I have to get my dog groomed again, they ruined her hair and cut one side of her eyelashes off and tried to blame me. Terrible customer service by a manager that can't be more than 20 years old. There's a Pet Value opening right next door, watch out super fetch.. Never, ever going back there again and will not recommend it to anyone.

Sad to say, but I experienced similar treatment on Saturday afternoon…read more Two young women talking behind counter did not acknowledge me and my morkie until I asked for some help....and yes, I am an older woman. Customer service is seriously lacking here, and I hope these reviews will remedy the situation.

Unfortunately I did not had a good experience with this business for daycare. The owner told me my…read moredog has separation anxiety and that they are "not a babysitting service". I explained that he is used to having a human around when he's with other dogs and not used to being left alone with dogs so that's likely why he's anxious and wants to be around a human. He is also active and needs stimulation and exercise - they take the dogs for a short 15 minute walk and play at a nearby dog park but then return and leave the dogs in a room which I believe is often unattended, After purchasing a package, she told me that I need to bring him daily to get him accustomed which I understand, but I explained to her that is not in my budget or need. She insinuated that she didn't want to take him again. She didn't offer me a refund or compensation for my package and I found the way she spoke to me was unprofessional and uncourteous. In my opinion, this wasn't much of a daycare, just a place to leave your dog for the day with minimal engagement. I used to take my dog to BFF and they were much more engaging and pleasant.

Laura and her team are just the BEST. Our pug loves going to daycare and has so many friends he…read moreplays with at the lounge. He always goes home happy and well exercised. We love this place and it is a gem!

I've been ordering from Big Paws since 2016 when I lived at Landsdowne and Davenport and with my…read morebeloved Doberman/GSD, Prince and now I live in the Beaches with my new Red Fox Retriever, and I have to say this company has proven consistency with their food, quality and service. Hands down the best raw food I've ever found, priced perfectly and the quality has been excellent, along with the service, whether in-person or online, time and time again. 10 years later and I simply cannot find myself looking anywhere else for the best raw food available in Toronto and know that this relationship will last as long as I have a 4-legged friend to accompany me who will get nothing but the best. Looking forward to the next 10 years! Keep up the great work Big Paw/Big Raw!

Hands down, competitively priced and located in both Toronto west and east end locations in…read moreaddition to a suburban Mississauga outlet for the car-centric folks! Been a regular patron for nearly 10 years!

I called in to ask about an email to submit my resume and cover letter for a potential job…read moreapplication to get my resume and name out there and see if anything were to open up. Then the phone was answered by an older man who I assume is the owner or Veterinarian in a very rude manner. I asked about their email and he rudely replied why are you sending your resume. I then explained in the hopes that there was a possible position that needed to be filled somewhere down the line to which he replied "is there a job posting?". I then replied that there was not, he immediately interrupted me raising his voice saying "then don't call here again!" and hung up before I could say anything else. I am a university student looking for summer work and his response to me just asking for an email is rude and despicable. That is no way to treat any stranger over the phone just asking for an email. It was extremely unprofessional and I severely warn anyone to stay away from this clinic. Terrible customer service.

My experience was that I received service on short notice, but I'm not convinced it was good…read morequality, and it was at best delivered in a surly manner. I don't want to take my cat here again. This place has good reviews but I think people should know service may not be consistent between customers.