I had a flat tire on 07 15 and had a spline lock on my tire and no tools to fix , I called and…read moreexplained the problem and sent screen shots of the lock on the lug nuts to this company and was told they spoke with a tech and could fix no problem but I would have to pay in advance to get tech out,reluctantly I agreed when the tech arrived he was unable to fix ,when I called towex back was told I would have to pay a service fee of 89 but I was charged the full amount for the repair totaling 228.78 ,when I called AGAIN was told would receive credit within 3 to 5 days later and still have not received credit this company has stolen from me and refuses to make it right

Super courteous on the phone, quoted a price and estimated wait time, texted me when he was close,…read moreand took care of my car. Good experience, they'll be my first call in the future!

It was 1am & he was the only one that was able to assist us with getting our vehicle out of the…read morepound, he had all of the needed permits to get our vehicle out! Not to mention our vehicle had a dead battery & low tires like woah he was AMAZING!! 10/10 highly recommend.

I got a flat on the free way, i had to stop on the left hand side emergency lane, super terrified…read more Thankful that Moses came as soon as possible. He even helped me find a tire for a good deal, to get me back on the road. I really appreciated all his help, along with his fair pricing.

Due to recent flooding that has happened in Houston, my car stopped moving was caught in the high…read morewaters. I thought I could wait it out for a while, but the rain only got heavier & water started to rise. I called a towing company to come help me, and the driver said he would be there in 15 minutes. After 20 minutes I saw my tow truck driver pass by me in the heavy rain, I rolled down my windows and waved at them. My driver instead chose to ignore me and continued to drive off & then started to reject my phone calls. It was probably due to the fact that my car was almost submerged in water & the driver just didn't want to deal with being in heavy rain & deep water. Another tow truck passed by me as I waved and asked for help, no one wanted to pull my car out. Water was leaking into my car, I honestly thought I'd have to leave my car. I Googled towing companies in my area & the first to pop up was Guardian Angel Roadside Assistance. The driver told me he would be there within 30 minutes, to be honest I didn't think they would come I had at least 2-3 inches of water inside my car & the last towing company flaked out on me. At this point I was crouching uncomfortably on my car seat to avoid the water. I'm 6ft tall so my neck was killing me. Guardian Angel Roadside Assistance came as soon as they could, he got out on the heavy rain & high waters to secured my car. I honestly was saved as cheesy as that sounds, no pun intended with the company name either but I felt so relieved that they actually came. Kris took me back to my house, had me sign paperwork and was even kind enough to park at a gas station beforehand so I could retrieve anything else I needed from my car without getting wet. Hopefully I don't ever have to get my car towed anytime soon, but definitely would call this company if they were in my area. Thank you so much guys! I felt like the least I could do was give them an outstanding review.

The driver basically stopped what he was doing to come and get me and my son before it got dark. We…read morewas waiting on another service call Nick towing that never showed up. I cannot recall the driver's name but he really was my guardian angel and I want to thank him so much

I needed to tow my vehicle because there was a major leak in a gas line so it would not hold fuel…read more Scott arrived within 15 minutes from the time I called him, amazing! He was very helpful and knowledgeable, really came to our rescue, not sure what we would have done without him :) Highly recommend Rescue Wrecker, 5 STARS... hopefully won't need this type of service anytime soon, but if I do, I know exactly who to call!

Our car got stuck which is never a good experience; we googled for tow trucks and none of them came…read moreor would just ignore our calls. Rescue wrecker was easy to contact and came fairly quickly. His price was reasonable. I would recommend this towing company. I liked how quick and efficient he was.

We had a breakdown on the road this morning, and it was too early to get my local shop to dispatch…read morea tow truck, and my old driver is no longer in the area. I called Certified Towing since they had 5stars on Yelp, and Tom took care of us. He was able to dispatch a truck for us. It was rush hour, so from call to hookup, it took right at an hour to pick up the car, which is quite reasonable based on the breakdown location. It took me 15 minutes just to get there from down the street. David was our driver and he had a nice personality. Very friendly, professional and social. He also took care when hooking up the car, while I was busy blabbering. We didn't need a ride, but he double checked to make sure. If my wife had been alone, I'm sure she would have felt safe. After David left to take the car to our local shop, Tom conveniently took care of payment over text/digital services, and offered several payment methods. Looks like I have a service on speed dial again!

I was in desperate need of a tow for my car the other week. I found certified towing on here, they…read morepicked up right away and gave me an upfront quote. My car needed a flatbed truck which they were able to coordinate quickly and within the hour Henry already had my car loaded up. He was great at communicating with me regarding the expected time frame and since I was at work and couldn't ride along he also let me know when he had dropped off my car. I will definitely keep their contact on hand in the future and highly recommend them.

Respectful, Friendly and On Time! On point with his Customer Service! Gratefully, did more than…read moreexpected, Thank You Sir!

Fast response and arrival, clear communication, fair pricing, professional. It's Labor Day, he did…read morenot try to overcharge us. He arrived within the time he said he would, he even helped my husband push the car so he could get it onto his truck. Absolutely recommend!

I spoke with Vincent about towing my grandsons suv, I gave him the origin and the destination and…read morewas given a quote over the phone. We made arrangements for him to meet my grandson at the pickup location, he arrived, loaded the vehicle and then gave me a call asking for an eta on my grandson. He gave my grandson a courtesy ride to the destination. He then gave me a follow-up courtesy call letting me know that the tow job was completed. This was all completed over the phone long distance, I was in Austin and the tow job was in Houston. I will recommend ACV towing to anyone I know. True professional service. L Prosser

They were there when they said they could be . My car wasn't drivable they worked close with the…read moreLandRover Dealership to make sure nothing they were doing would mess up my car . They sent me an invoice once the car was delivered to the dealership along with a pic . Will definitely store Vincent's number in my phone . Will definitely be referring Vincent to my family & friends

Had issues with my car where I needed to get it towed, tried out Guardians Towing and requested a…read morequote. Response was immediate and gave me a really good quote versus others I gotten. They responded back quick to confirm and of the day of the towing Rodrick was fast, efficient and told me what he was doing before moving my car. I appreciated it alot because I never had to tow my car before. He was also great at communicating what his eta was and got my car to the mechanic quickly and carefully. Would recommend Guardians Towing.

Appreciated the communication and the flat fee for a scheduled tow. Responded in a timely manner…read moreand did not over charge. Greatly appreciated the service.