The service here is great. The people are patient, friendly, and kind. They were really helpful…read moreand didn't didn't overcharge.

All I have to say is that they offer class act service. I had an older computer that I had hoped…read morethey could revive. Instead of giving me the run-around, and keeping my computer longer than they needed, the took a look at it and came to a quick conclusion..KAPUT. I thought for sure they'd charge me for the estimate, but they didn't. The staff explained to me their conclusion to my predicament, and my options for recovering the data from my hard drive. The staff were also nice enough to refer me to a service with a discount code. And on top of everything they removed my hard drive and didn't charge me for their efforts. I know that when I do get my computer in the future, if I have any issues, this is the place for my computer repair needs.

Knowledge, courtesy and understanding of computer systems and programming! Well worth the cost for…read morethem to come to my home! If you want the very best, this is the company to contact! You definitely will not be disappointed!

Thank you to Travis and Dylan for always being helpful and kind to their clientele. Regardless of…read morethe client's skill level, Nology and their active listening approach have consistently resulted in successful visits and problems being solved. Thank you again.

Have utilized ProTech Computer Service for the past 7 years. I have found that Mike is…read moreknowledgeable , responsive and just a pleasure to work with.

Mike is the best if you need computer repair, networking and computer sales. I have worked with…read moreMike at Protechcomp for several years and he always knows how to fix the problem I am having with my computer, especially viruses.

Hello good morning I requested services and I got a fast replied and the price for the repair…read moreservice are good, they answer respectfully I am thinking about it.

Obie was responsive and professional and fixed my screen in under an hour. He took the time to…read moreexplain what he was doing and I got to watch what he did. Highly recommend

Colin diagnosed a problem with my wife's PC and fixed it. Seeing how much faster a machine is with…read morea soldi state drive, I asked him to work on my PC. He did this and gave me great advice. His knowledge and experience are formidable. He will also haul away e-waste.

2026. . . Still is best in all categories. As one of his early clients, in 2001, still the only…read moreone we call for all aspects of our office and home technology. He is the ultimate 'LIFESAVER' when systems go awry! Highly recommended and competitive rates.

I have had many stellar experiences with Will, before today, and I should have written a 5 star…read morereview each time. That is my bad. I have my office computer repaired twice and just now I have returned home with my 2012 Macbook Pro after having it "tuned up". (FYI it runs better than when I originally purchased it). For Apple my computer is "obsolete", so I brought it to Will and got a "brand new old" computer. I know there are Macbook Pro users out there who've had (or will have!) the same issues I was having, and will probably feel like their only option is to buy a new machine. DO NOT FEAR, friends! These guys will take care of you. In addition to addressing my original concerns, they also installed a solid state hard drive to improve performance, which I am SO SUPER grateful for because my computer feels brand new again. I CANNOT recommend these fine folks more highly. Seriously. On top of all my personal computer repairs Will is phenomenal when it comes to making sure your business isn't a target of ransomware threats. He has the foresight to make sure everything is backed up daily/weekly/ monthly depending on your needs, you have multiple working copies, and have the ability to use a copy within minutes. Why pay a ransomware threat when you can be safely covered and never have the headache of trying to figure out how to run a business with no backup data and pay to get your own data back. I say give him a shot.

Will and his team are amazing! Always quick to respond, listens patiently, explains everything in…read moreeasy to understand language and is very reasonably priced! I totally trust the Digital Solution and I will never call anyone else for my computer needs!!

After calling and canceling my account with TCSN TWO DAYS AGO, they had the nerve to charge my…read morecredit card for March--I canceled on February 2, and they told me the would not refund payment for February because I needed to give them 30-day notice to cancel my account...and my service is broken down for about the TENTH TIME IN THE LAST TWELVE MONTHS. They refused to credit me for February, even though my service wasn't working AND THE TECHNICIAN NEVER SHOWED UP. Notice they have not received a good review in over a year! If you use this service, you can expect to be charged two months before your service, like being charged on February 5 for March service, even if you have canceled the account. Don't expect a response if you have a problem, I was told two days ago that the owner was going to call me. The woman who answers the phone just tells you "I just answer the phone," so don't expect help from her. I will also be contacting the Better Business Bureau and file a suit with Small Claims Court if I do not get satisfaction by Monday, February 8, 2021.

We were longtime TCSN customers. My folks used them all the way back in the late 90's. When I moved…read moreback to the area 5 years ago, I was happy to see that they were still in business (and pretty much my only internet option, besides expensive satellite internet providers). What a total mess this turned into. The place is disorganized and a total joke. Their business hours are hit and miss. Their billing and A/R is so disorganized I have no idea how they stay in business. Our internet was shut off TWICE for lack of payment, however I had PAGES of email communication with them literally begging them to charge my credit card on file (and when I pointed this fact out to Mike (?) over the phone, his smug attitude quickly diminished). I've never seen a business run this way. Long story short, we switched to Ranch. Best decision ever.

I, a self proclaimed computer pro, came here after spending 15+ hours trouble shooting my pc…read moreposting. These guys fixed it in less than an hour, were extremely knowledgeable, and had great customer service. I will absolutely come here again the next time I break a computer. Ethan was amazing.

We need more businesses like Caltec Computers. Friendly, honest, professional and sincere…read more Recently, my wife had a phishing pop up for a supposedly computer lockup. We're both senior citizens, but think we're still cool. we could not figure out how to resolve this issue. So, we visited Caltec and they resolved this in no time. Wow! Patient, friendly and just so nice. They are great. Five stars, two thumbs up . If you ever need anything fixed on your computer, take it here. You can't go wrong.

Justin has been my digital life coach for 18 years, during which he has helped me climb many steep…read morelearning curves in my personal digital life and also in a web-based business that I founded back in 2010. Now he is helping my husband and me plan for smart use of technology in a home we are building. He has helped me through ALL of the tech-related challenges of my life! Justin really is a "digital life coach," a title that once sounded funny to me but now I see is no joke at all. I agree with other reviewers' positive comments, but to me, the best and most important thing about Justin is how he makes me feel. Justin makes me feel safe. He never makes me feel stupid or behind the times - important for a senior like me. When I have a session with Justin, either in person or online, my feelings instantly change from frustration to relief, then to pride when I finally learn the thing. He even welcomes the big-picture questions that I sometimes have, like "Will we never be free of passwords?" "Why is Apple better than PC?" "Where is society GOING with all this technology?" His liberal arts education is a huge plus here, making his mind broad and humanistic enough to appreciate such questions and make positive contributions to my understanding. The annual fee I pay to consult with him whenever I need help is a bargain. I am very grateful to be Justin's longtime client and expect to keep working together for the rest of my life.

Justin asks the questions you want to ask but aren't even thinking to ask. He goes the extra mile…read moreto consider the big picture because he actually cares about his clients. At times, we've come to him for short-term solutions, and after he's asked questions, we become better at understanding our own mission. Justin has helped us with our family needs (protecting our kids on devices), as well as my business. Perhaps most importantly, he has opened our eyes on how to approach the insane pace of tech innovation. Thank you Justin for always having our back!

I love Niles Phone Repair! I used Niles years ago for a screen replacement and was happy with the…read moreresults. Recently, I needed a new battery for my iPhone. After making an appointment at Best Buy for this to be done, I showed up to find that it would be a 2-3 hour wait. I'm not sure what the appointment did for me? I didn't have the time for this, so I left. It was then that I remembered Niles. Found that he had a storefront now, so I called about my battery replacement. They assured me it could be done. I asked how long it would take. They said about 10 minutes, unless it was busy, in which case it would take 20. Did I need to make an appointment? Not necessary, they said, just drop on by. Came in the next day. Super friendly and courteous, as I remembered, and they seemed a little busy, but I was assured it wouldn't take more than 20 minutes. They also coached me on some battery tips, and let me know to come right back if I encountered any problems. The cost was $9 more than Best Buy, but for the convenience, it was an easy decision. Was in and out in the promised 20 minutes. One thing: they are cash only. I never carry cash, so I had to run to an ATM.

Ok, how do I say this? My Iphone 16 Pro Max screen cracked from a heavy leveler that fell onto the…read morephone screen. I needed to replace the screen immediately before my trip. I couldn't get the screen in time through Amazon. Based on the reviews and I went to Niles. The brothers were very nice and replaced the screen for $250.00. In less than a week, the screen started to crack due to dropping the phone which I never had a problem with OEM screen. The phone became hot and the screen wasn't very bright. I couldn't take photos outside cuz it became very dark. Battery drained very fast. I talked to the owner about it and he said that the IOS software update caused the battery to drain and there's nothing he can do about the crack. So I ended up ordering a high quality "OEM" aftermarket screen from Amazon by ReOriginal ($280.00) and replaced the screen myself. BINGO, the screen works the way it should and didn't have an issue even I dropped the phone. So do your research before buying a replacement screen, ask about the brand, and quality. I left two stars (Could've been better.) Sorry Nile and I have to be honest! The photos of the screen is from Nile!