1. Mom's Best Friend

1. Mom's Best Friend

0

Chicago, IL

Mom's Best Friend

3.5 (8 reviews)
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7 years ago

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16 years ago

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10 years ago

We needed a babysitter for our stay in Chicago. Madison with First Class Care provided us with wonderful service.

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9 years ago

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American Child Care

American Child Care

3.4
(5 reviews)

I am sorry to have to leave such a negative review. This nanny service specifically works with…read morehotels and travelers and charges more than other back up care in the area. Yet there is no safety net for when things go wrong and the owner was not interested in making any changes. Therefore, DO NOT use this service if you need a guarantee that the nanny will show up and would be in a bind without them. My story -- I was in town for a job interview and traveling with my 7 month old. Because of traffic, I had to leave the hotel very early at 5:30am. The nanny no-showed. Ok fine, emergencies happen, things come up. My main issue was that my calls and emails to owner Rebecca went unanswered. For 3 hours. I ended up dragging my sleeping 7 month old along for my interviews and finding a separate emergency nanny to meet us there. Kind of a disaster. I gave the service a chance. The two nannies who did arrive were nice. I talked to Rebecca afterwards. I suggested that they needed a backup for emergencies -- a number or pager or email or something. She was not interested in looking into that. I suggested they provide their services discounted after what I went through. She was not interested in that; I got a $400 bill from her despite the above disaster. So I would advise you use this service with extreme caution. All of us with children know that childcare emergencies happen. But a "back up" nanny service that charges more than the competition but isn't willing to be available when issues arise? That's not a service you should give your money to.

I'd never left my children with any sort of babysitter who wasn't a family friend--but we were in…read moreChicago because my husband was in the hospital--and it wasn't somewhere I could drag the kids to. I called the concierge at the hotel we were staying at (Hilton Suites), as well as the one we'd stayed at previously (Hyatt)--they both recommended ACC--and the concierge at the Hyatt said they'd been the concierge for a decade--and he'd only ever heard really great things about ACC. The babysitter arrived, and she couldn't have been more perfect. She was sweet and fun and totally put together and reliable. My daughter (4 yo) was so disappointed when I got back and her "playmate" had to leave! She'd had been playing barbie with my daughter for hours! We used the same sitter the next day for my 4yo & 1yo--and again, she was amazing. We're staying in Chicago again for a week in January--but this time with friends. I'm so sad we can't use them again this time--they only do sitting in hotels. And the last reviewer is right--even the people on the phone make you feel totally at ease about their service!

Guidepost Montessori at Magnificent Mile

Guidepost Montessori at Magnificent Mile

4.7
(12 reviews)

We've had such a wonderful experience with Guidepost at the Mag Mile campus. Our son started when…read morehe was just 15 months old, and like many parents, we were understandably nervous about sending him to school at such a young age. That made it all the more meaningful to find a community that has been so warm, supportive, and genuinely invested in his growth. The engagement from everyone at Guidepost--from the teachers to the administrative staff--has meant a lot to our family. It's clear that the people there truly care about the children and work hard to create an environment where they feel safe, encouraged, and excited to learn. Watching our son blossom, gain confidence, and discover new things has been a wonderful experience, and we truly do not think it would have happened in the same way without Guidepost. Initially after we enrolled, there was some turbulence with administration earlier on (3 admin changes), but it really seems like those issues have been sorted out. The school feels welcoming, well-run, and focused on doing a great job serving the children in its care. That has given us a lot of reassurance and made us feel even better about being part of the Guidepost community. We're very grateful for the nurturing environment they've created and would absolutely recommend Guidepost Mag Mile to other families looking for a caring and engaging place for their child.

I would give them a 0 if I could. There is a reason they keep shutting down locations. We went here…read morefor my daughter's kindergarten year, they sold us on this being a very academic school that encouraged independence and grace. What we got was my seeing my daughter who is academically advanced being used as teacher's aide in a school that was understaffed. Instead of helping her learn she was constantly being told to help younger kids. She was also subjected to seeing her teachers become physical with her peers who didn't listen, by harshly putting them into chairs, grabbing them by the shoulders. I myself witnessed a Spanish teacher pull two boys into the hallway and slam one of them into a wall while yelling at them in Spanish. I believe this happened because the teachers are all running classrooms without the proper student to teacher ratio so they are frustrated and stressed. That teacher told me she was in the room alone and the boys were acting out. We finally took our daughter out of the school when she started coming home with scratches and bruises on her body and the staff did nothing about it. There were two boys in her classroom who were physical with the other kids and the teacher had no control. Their director even pulled the video tapes from the classroom and verified to me that my daughter was telling the truth about these boys but their only resolution was to "give the teacher more training". These boys were wild and out of control. Overall it was a total waste of our money. The only positive was some of the other wonderful families we met there (most of whom are also pulling their kids out). This school was much better when it had a different head of school. It is very unfortunate because they have some great kids and a few great teachers but they are all so unsupported and staff turn over is very high.

Mom's Best Friend - employmentagencies - Updated July 2026

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