Got 4 estimates. Will had best. Was honest with me about work needed and I would recommend him…read morehighly.

From the owner: Plumbing Done Right, aims to be the best Plumbing Company in Loganville GA. Our mission is to…read moreprovide outstanding plumbing, repair and drain services to residential homeowners and commercial properties throughout Loganville Georgia and its surrounding areas. Helping the community as well as maintaining the well-being of the environment is one of our number one concerns. We strive to deliver the best customer service to all of our clients with high regard to transparency, integrity and honesty

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

Peter is great! He's helped us with several plumbing issues on our new house. He replaced our old…read morewater heater and gave us a great price. He's fixed two of our toilets as well. He's always extremely helpful, diagnosing the problem right away and quick to come out. Definitely recommend him!

I had someone from Grayson plumbing to my home in Acworth Georgia. I needed a toilet reset and…read moredownstairs bathroom and a chain replaced in one of the upstairs bathrooms. He left the downstairs bathroom with screws showing and to cover the screws and he didn't caulk the toilet. The upstairs bathroom I checked a few days later and the water was running. I called another plumber out and they had to reset the toilet and replace and put the correct chain on a Kohler toilet. Do not use this plumber they don't know what they're doing. If a plumber doesn't even carry a hacksaw on his Truck what kind of plumber is here. Stay away from this company.On his receipt it shows $75 to reset the toilet. $75 for a wax ring and $75 for a new flange. What a rip off.

Amazing experience with Grayson Plumbing! We got new flooring installed and needed to replace a…read moretoilet and a pedestal sink; fairly routine. However, when we closed the water supply lines in order to remove the old items, the water kept dripping, which caused us to have to close the water supply to the whole house until we could figure out what to do. This was on a Saturday and we had scheduled an appointment with Jerry for Tuesday to install our items. Too many days without water! There was no way we could do that. We contacted Jerry and he was on it. He came as soon as he could on Sunday, got the problem fixed, and we were able to get our water back on. Imagine our surprise when he offered to go ahead and install the toilet and the pedestal sink (which was more complicated than we thought) while he was there! On a Sunday and after a last minute call! Customer service like this is extremely hard to find and, when you find someone like Jerry, with many years of experience, lots of glowing reviews and a strong work ethic, you become a customer for life. Thanks to Jerry and to Grayson Plumbing for an amazing experience. We will definitely contact them for our future plumbing needs and won't hesitate to recommend them to our friends and family!

Service was excellent. He troubleshooted 2 different problems and gave reasonable quotes. Would…read morerecommend.

So thankful for the service today amidst the snow. We had a clog in the septic tank causing…read morebackflow into the house. He took the time to remove the lid and snake the septic. Will definitely reach out fir more work

Worst customer service . We paid to have both ac/heating units replaced and they installed them…read moreincorrectly. I have been waiting on a call back from a manager now for over a day with no call. With the money we pay for the new units you would hope they would take it serious when they make a mistake and call us back but no. They taped up the vent as a solution .

I had an appointment with them 4 YEARS AGO. I say that in caps because this problem is still…read morepersisting. When I originally made the appointment, the person that scheduled said that there would be a diagnostic fee but said that if we did the service with them, it would count as a deposit towards the labor. Once the work was done, we paid for the labor and were considered through. A couple months later, they reached out to me saying that I never paid the diagnostic fee. I told them what the person that scheduled it said and they said that they don't offer services like that for businesses. I said that is what I was told and was led to believe that this issue was put to rest. It is 4 years later and a collections company has now called to collect. I said it 4 years ago and it still holds true today: this company is not reliable whatsoever and be prepared to pay additional fees no matter what someone has told you.

Amazing master plumber-has done work for me on multiple properties, residential and commercial. He…read moreis always on time, clean, and extremely knowledgeable.

Last minute toilet replacement and they were here within 3 hours for a reasonable service fee. He…read morewas professional, good natured, did it quickly, and took the old bowl away. I highly recommend them!!!