I've been very happy with Carriage Cleaners at West Midtown Center. I've been four times so far, in…read moreAugust and September 2025, and have been quite pleased with both the dry cleaning and alterations services.
The Yelp and Google reviews for this place haven't been great. I think that's mainly because of the previous staff. About 14-15 months ago, a man by the name of Sang took over this place. He's apparently turned this place around, with business up 40% since he took over. Sang's brother owns the business. I was told the lady that worked here before wasn't very good and got kicked out.
I went to Metro Cleaners at Metropolis in Midtown first over this place because of the reviews. However, after just an OK experience at Metro Cleaners, I decided to roll the dice and try this place. I'm glad I did. For my wife and me, this will be our go-to dry cleaner for the foreseeable future. It reminds us of our old dry cleaner in Chapel Hill, North Carolina, Perfect Image Cleaners, because of the cleanliness and professionalism: https://www.yelp.com/biz/perfect-image-cleaners-chapel-hill (I rated Perfect Image Cleaners five stars as well.)
There are several "Carriage Cleaners" locations around town. Sang keeps a neat and tidy shop at 1289 Northside Dr NW #615, Atlanta, GA 30318. This location is small.
My wife has had two of her nice dresses dry-cleaned here. I've had eight pairs of pants dry-cleaned and four pairs of pants hemmed. The quality of the work has been excellent. The cleaned garments look like new. At one of the drop-offs, there were years-old stains on my pants that I didn't think would come out. Therefore, I didn't even bother to mention the stains. After pickup and inspection, I was pleasantly surprised to see the stains were gone.
The attention to detail is great. Examples after dry cleaning: the bows on one of my wife's dresses was neatly and carefully tied, all the back pocket buttons on my pants were buttoned, and all my pants were ironed and pressed correctly. Other dry cleaners have created redundant creases in some of my pants, probably due to being careless and lazy. Fortunately, nothing like that has happened here. My pants have been pressed correctly according to their style, with existing creases reinforced and sharpened. I appreciate this. These examples show an extra level of care.
Sang shortened my pants. He was precise and even called me to confirm the exact measurement to cut, down to the quarter inch. The turnaround time for four pants to be hemmed was only one week, including a holiday (this past Monday, Labor Day). I think that's a pretty good turnaround time.
Turnaround time for dry cleaning has been two business days, including Saturday. For example, I think if you drop off clothes on a Friday, you can pick them up as early as the following Monday at 5pm.
When I first visited, I saw Sang working with a customer to get her dress altered, so I figured I'd give this place a shot with alterations too. Hemming is simple enough, but for more complicated alterations, I'd still go to and recommend Royal Alterations on Howell Mill Rd: https://www.yelp.com/biz/royal-alterations-atlanta
As far as cost goes, to get two dresses and four pants cleaned cost $53.90 after tax. To get four pants cleaned and hemmed: $89.80 after tax. I was quoted $16 per pants for hemming (not sure if that's before or after tax).
I'm not exactly sure when this Carriage Cleaners location originally opened. The first Yelp review for this location was February 10, 2020. The first Google review was four years ago. On Google Street View in November 2018, storefront signage was up with "Coming Soon" on the front door. The building still looked to be under construction / renovation at that time.
