I had a great facial from Shadi. I left with my skin feeling clean and refreshed. The conversation…read moreduring the facial was very pleasant as well. I will definitely be going back.

I just had an amazing facial by Shadi. From the moment I…read morewalked into the salon, I felt cozy and relaxed. The facial itself was one of the best I ever had. She took her time and was so gentle and thorough. From her brush strokes, face, scalp and neck massages my body felt so pampered. The products she uses are top notch as with them and her service my face is super clean, moisturized and most importantly glowing. I have had my eyebrows cleaned up and tinted with her, but this was my first of many facials to come. Bravo Shadi

I had a very positive experience with Julie at her spa. She…read moredid a great job on my brow wax, tint and eyelash tint. The place was comfortable and clean. Julie was very skilled at her profession and was warm and friendly. I will return and try more of her services.

Julia is great! She let me book with her last minute. She…read morewas super fast, professional and it didn't hurt one little bit! Awesome Brazilian waxer and that's not easy to find.

It's been awhile since I've had a skin service, and I am SO glad I booked with Melissa at Oly Skin…read more& Wax. Melissa was warm and friendly without being intrusive or awkward and explained the process very thoroughly and to the point. The service itself was what I expected it to be (sugaring/waxing = hair being ripped from follicles, so that's never a fun time), but she made sure I was comfortable and even had me laughing more than a few times. The studio is clean - like sparkling clean and intimate without being cramped. She also offers a great selection of facials and I'll be booking one soon. I've found my new spot for skin care services!

She's very attentive to details and makes the experience so enjoyable every time! She provides…read moreafter care instructions and even gave me a few samples for the best results!!

Above & beyond customer service! Will provide face masks if…read moreyou don't have any and will check your temperature upon entry so thank you for that, that made me feel safe! Got a Brazilian with Tracy and she made the experience so comfortable with professionalism. Clean and cozy environment with a heated "bed". As a first time customer, I even got a thank you letter in the mail 3 days after my appointment so thank you for that!

i really like mallory and tracey they have done an awesome job at waxing, i like the environment in…read morethe spa rooms and always feel well taken care of and happy when i am there.

I have been consistently seeing Sofia for lashlifts and other hair removal services and she…read morecontinously exceeds my expectations! Not only does she provide a super comfortable environment, a welcoming attitude, her work is consistent and she helps educate you on how to best serve your skin as well. I recommend her to everyone!

Sofia is the sweetest and kindest lady. Her services are always my favorite. She has such soft…read morehands that doing lash extension is a breeze. She has special attention to detail and is invested to making you feel beautiful. I'm so glad that I found her, my beauty essentials days have never been easier!

I had a great visit yesterday with Melissa. She was very friendly and informative. I had the…read morelampbrobe treatment on a few red spots on my leg. It's a super cute place and near my house. The woman who checked me out was also very nice.

Very relaxing space and friendly, knowledgeable staff. I enjoyed my facial. Highly recommend!read more

Don't waste your time or money at this company, they don't care about quality, just quantity in…read moreappointments. My daughter wanted a facial with a dermaplane for her birthday. She normally goes to Muckleshoot spa, but didn't want to travel that far on her one day off for the week, so we decided to try SugaringNYC in Gig Harbor. She made a 1045 appointment on April 16, 2026 through the website. The confirmation email stated 1040 and the dermaplane facial shows as a 60 minute appointment. I dropped her off and she entered the lobby at 10:30. They have no front desk staff so no one greeted her. She waited about five minutes, texted me and said she hasn't seen anybody and wasn't sure what was going on. I told her they were probably in with other appointments and to give it a few more minutes. Around 1049 someone came out and checked out a couple customers that were done and then checked her in. She was brought back to the room by Nevaeh at 1057. She took about 5 minutes to get set up, so now it's approximately 1102. She didn't put a head wrap to protect my daughter's hair nor did she have my daughter takeoff her shirt and put a robe on or at least just put a robe on to protect her clothing. She proceeded to do the shotty facial getting product and oil in my daughter's hair and clothes, the hot towels soaked my daughter's shirt. My daughter called me at 11:41 and said she was outside waiting for me. Now, I'm not a mathematician but if your appointment is at 10:40 your facial doesn't start until 1102 approximately and you're done at about 1035, paid for and out on the sidewalk at 11:41, your appointment was not 60 minutes. Nevaeh seemed frazzled stating that her manager was over booking them and that frazzled energy carried over into the lack of relaxing spa therapy that you're paying for! When my daughter called me to pick her up, I was shocked. She was already done knowing she went in late. She was very upset. Said that it was not a good experience. Said her freshly washed hair was now greasy with oil and product, and her shirt was soaked and had product on it. I immediately called and spoke to Nevaeh which I didn't know it was her. I explained that my daughter just left there from a facial, which was my birthday gift to her, and she was upset and almost in tears. I told her that my daughter's appointment was only 35 minutes to which she argued with me that she was only shorted five minutes. She didn't have anything to say about not putting a headband on or a robe. I asked her about getting a refund and she told me that she was not able to do that. I would have to email the Washington sugaring NYC email to which I did and have to date 5/4/26 have received NO reply. I've called both the Gig Harbor and the Capitol Hill sugaring locations which are owned by the same person and left messages for the manager, which I got employee's that called me back saying that they're not the manager and they'll forward it to the manager. But still have NOT received any return call from a manager with regards to the terrible spa experience. Don't waste your money at this location they clearly do not care about customer satisfaction, or providing a good spa experience. Clearly they only care about making money.

Very professional and FAST, I recommend the Brazilian! The estheticians are always super sweet and…read moremake you feel very comfortable.

Yes, the owner did try to call me. She left a voicemail and wanted me to try a different stylist…read more After that experience, it's completely reasonable I would not want to attend the salon at all again. And why would I want to speak to you? There isn't anything you would do anyway. You just make excuses for the rude behavior. Accept the bad review and move on.

Always professional and upbeat staff! I highly recommend…read moreSydney! The signs are a fun silly way to get customers to relax... at least they are for me.

Terrible experience right off the bat. I've never had a waxing establishment have a 24 hour…read morecancellation policy. That's ridiculous. Apparently this company does, which I didn't realize. I show up to the appointment and I couldn't find the door which goes to Bloom's office. It was raining heavily, and I desperately needed to use the restroom, so I left to go do that. I figured I'd reschedule and try and figure out how to get in when I called them , no big deal. Then they call me and asked what happened, I told them, and they laid the cancellation policy on me, so I just told them, I'll see you in court.

She listens to what you want and need. So easy to schedule and she's so gentle. She offers a…read morevariety of services and takes the time to give you what you need.

Best wax experience I've had and I've lived in many states / locations. I was worried when I saw…read moreone star from someone but that was over communication at the beginning of a pandemic... so thankful I didn't pay attention to that. Brazilian was my service. Not always a pleasant experience but Sheri is an expert! Not only is she an expert at what she does, she's also very personable, sweet and lots of fun / easy to chat with. I highly recommend Sheri for any of her services. If she can do a Brazilian and be excellent at it I'm SURE everything else is awesome! New location is easy to get to, parking sufficient. GIVE THIS LADY A CALL!

Went for my very first waxing today with Sheri (or anyone). Did half legs and underarms. Sheri…read morewas amazing. She put me at ease and checked in with me during the process, but mostly we just had good conversation which is usually hard for me as a shy introvert. The process was quick and she talked to me about what to expect and when to return. I really appreciated the detail. I'm 100% sure I will go back and am looking forward to it.