The best hotel on the island, hands down. It was first-class from start to finish. I stay here…read moreevery summer and will soon start trying out their new locations in Aspen and Palm Beach. Thanks Elephant!

While on Nantucket I had breakfast at the Brant Point Grill. It is part of the white Elepant. The…read moreGrill is in a he back of the hotel with a permanent canopy. The walls roll up when the weather is nice. It looks out at Nantucket Harbor. I am not sure if I come for the view or food. I'd say both. I arrived before their 8:00 opening. They let me take a seat while they finished setting up. They have whatever you are looking for on their menu. No one leaves hungry. I had the the three egg omelette with peppers, spinach and mushrooms substituting fruit for the hash browns. They brought me my bill without asking. The waiter checked several times to see if I needed anything. He had definitely had some coaching because everything was perfect. A tad bit pricey but that is Nantucket from you. I would return if on the island.

My wife and I decided to spend the weekend in Nantucket from October 3rd to October 5th. My…read moredaughter and wife had visited the island several years ago and had a fantastic time. We booked our hotel through their website and found a very reasonable price. The hotel is beautiful, situated right in the center of town, and the staff was very accommodating. I rated it a perfect 10 out of 10, and I plan to stay there every time I visit the island.

Starting with the manager Amanda who is just amazing, everyone who supported her were very…read moreprofessional, courteous and very attentive.

Well, we stayed here for 3 days initially in '24 and liked it so much in '25 we stayed for a week…read more Great, great, GREAT B&B! Wonderful host; and fantastic cookies, drinks, and breakfast. Parking is available. Near town and near some great venues: such as the Brant Point Light, Whaling Museum, Children's Beach, and I can go on. Seven Seas... priced perfectly. Very clean rooms. Nice amenities too. No negatives whatsoever!!

Location, staff,room and overall Nantucket experience highly recommend! Especially Loved the…read morerooftop and new shower!!! And fireplace courtyard walkable and bike to everything !

HORRIBLE. DIRTY. STOLE MY TIE. THREW OUT OUR BELONGINGS. BAD COMMUNICATION. UNHELPFUL ON-SITE…read moreSTAFF. Booked a room here for 5 days for our wedding anniversary and a friend's wedding the week after Labor Day. Upon arrival we walked in, the place smelled like cigarettes and a woman from the back shouted to us "your envelope is on the fire mantel." and didn't even greet us. Then she said "its your anniversary? You want us to do anything special?" - Still she didn't come out of the back. Got to our shoebox of a room on bottom floor - stains everywhere on carpets, flies, dirty towels in hallway, broken towel bar, kitchen items spilled out in dining room all over...the list goes on. I called housekeeping and asked for a wine key - they put the request through and we waited...and waited...and waited. Called several times to inquire and didn't ever get a response or the wine key - our bottle of wine was now piss warm. This was over an hour of waiting. Loud chatter continued from the hallway for the next hour or so after - staff hanging out in the hallway, laughing, staff scurrying past our window and door constantly like they were having a party - I called again to complain and got no response. Called again, left message. Finally got ahold of manager and he sounded hammered drunk and confused - said he would take care of it and didn't. I called again for a fifth time and spoke to a woman who pretended to be a manager and when the convo got heated while I was raising all of my concerns, she just hung up on me. While at dinner, I get a call from a manager, Francesca, who was sincerely apologetic. I demanded our money back to book another room and she instead offered us a better room at their other location. After some back and forth my wife and I accepted and we had to move all of our stuff at 9pm to the other location. Francesca gave us a bottle of cold wine and wine key and again apologized - things were looking up...but not for long.. Hotel staff didn't clean the hotel room once while we were there until the second to last day - Wedding Day. Not only did they change the sheets, but they broke the garbage can and threw it out in the trash outside, threw out our own personal sleeping blanket and also stole my Ferragamo tie. I called to report this all and the women didn't seem to care. I texted Francesca and told her and got no response and STILL haven't gotten an apology or response. I went through the laundry room, trash cans and every nook and cranny of that B&B to find my tie and my daughters blanket and nobody would help or seem to care. Shuttle also wouldn't pick us up to go to Summer House in Sconset so after texting Francesca a couple of times she finally said to get a taxi and they would pay for it - which we did. Summer House itself was nice and the pool staff was great. Yes, the price is cheap at this place sometimes but DO NOT waste your money here. Spend the extra $100/night elsewhere and know you'll get treated better than these thieves. I only gave them an extra star b/c Francesca did try and remedy the crappy room situation on night one.

DO NOT fall prey to the location and "association" with Summer House. This place is just not worth…read moreit. Dirty environment inside and out and a staff that just does not care. The Breakfast consisted of some slices of bread and a box of granola that was stale when we got there and left out our entire stay! If I could give negative stars I would.

Stayed here on my first, adult, trip to Nantucket with my bride. Great place. In close proximity…read moreto the airport. Nice compound of Cape-style buildings. Very nice and clean rooms, and facilities over all. Great bar (woo hoo), and an incredible breakfast... I still can smell those waffles cooking! In hindsight, we should have rented bikes as it is a trek into Town. However, it is all manageable! Lovely place, and we'd stay there again. Quiet. Relaxing. Clean. Fiscally reasonable.

Very bummed about our experience at Nantucket inn. For what you pay, there are so many other…read morecharming bnbs in town that provide much better service. The rooms are clean and updated which is where the good ends. We had two people try to enter our room - one unannounced with a key - during our stay. We had a late check out so perhaps communication could use a little work. I had trouble finding my room and passed 2 employees on the way, none stopped to ask if I needed help. If you're looking for the Marriott or Hilton customer service standard, you're not going to find it here. Perhaps they need to be compensated better to provide better service? Bizarre. We stopped at the cafe where I ordered 3 entrees, drinks and fruit. The cashier looked wt my receipt and loudly announces to his coworker "hey man, NO TIP." I was so stunned and uncomfortable that I gave hjm $20 cash and he didn't even say thank you. Then I watched him harass the NEXT couple about also not leaving a tip. Dude, tips are for servers. They probably messed with our food so here's to hoping we don't get sick. The location is great if you need somewhere to hang before your flight, otherwise certainly watch the prices to stay closer in town. I'm sad and embarrassed I recommended this property to my guests when I got married on island. I hope they had a better experience than me.

Great location for the view. Pool, gym and hot tub and proximity to Galley Beach. Sadly very noisy…read moreboardwalk style walkways on both sides of the room with foot traffic starting at 7am. Staff have shared info on quieter parts of the property.

Horrible. Avoid. Disgusting customer service. I called to get information about a reservation I…read morewanted to make for my sisters bachelorette. Monique (the "owner") interrupted me and said "well since it's a bachelorette party, you guys are going to trash my rooms. If you plan on booking do you have a credit card ready now to be charged $10,000 for damages and more once you get here and actually trash the room." Before I could even get a word in she then asked me who I was coming with and I proceeded to tell her it is a group of nurses in their late twenties all of whom have been working in Covid ICUS since the start of the pandemic. She then told me "Oh yay nurses that will be a real trashy party". I then told her I was all set and hung up the phone. I completely understand not wanting to host a bachelorette party but there are countless more respectful ways to tell someone that. To make judgements about a person through the phone from a simple inquiry about reservations is disturbing. This woman needs to reevaluate her job and life if this is how she speaks to customers.