Rick Hayes was very disrespectful to my mother -n-law…read moretoday, she brought her vehicle in for a smog. This guys attitude is very poor and unprofessional he talked down to her and raised his voice and down graded her. When questions were asked about the vehicle, Rick Hayes responded with unprofessional remarks, and his unprofessional actions were in front of other customers, which shows the lack of professionalism . I highly recommend to Black Flag this place seems like Rick Hayes likes to down grade women and be little them.

Very prompt service, took my truck in for a Smog. Was in & out rapidly. Will use again next time.read more

The staff here is very friendly and Knowledgeable and will be honest with you on what exactly your…read morevehicle needs. They will not try to rip you off the prices are very reasonable and will not break your wallet. They are fast and efficient with their services to get you back on the road. I highly suggest this business I will definitely be returning.

I feel like I was robbed of $3,700. I took my bmw here not even 2 months ago because the low…read morecoolant light came on. I was told it would be several days of work and that it would take at least 3 days for the parts to come in. Naturally, I was surprised as to how my car could be ready for pick up just a day and a half later. That trip to Precision was 3,400 (mostly labor costs) but I was hopeful the issue had been fixed, despite being confused as to how it could possibly be ready so quickly. 5 days later, the same coolant light came back on. The man that answers and works the front desk is gifted when it comes to talking in circles. He basically said "well, it's a car. Who knows why the light is back on. Bring it back." So I did. This trip was $300 for them to "fix" whatever they missed 5 days before. I was supposed to feel grateful that they didn't charge me for diagnostics on this second visit. One month later, the same light is back on. Major leak still in my coolant system. Car is undrivable. I had my car towed to bmw this morning. I should have just done that in the first place. This business isn't what it used to be and they clearly no longer have a mechanic that is familiar with bmws. After going here for 15 years, myself, family and friends that drive European cars will never return. I've contacted the BBB and my attorney in regards to getting my 3700 back.

young pro guy is real man! been two times here…read morespecially european car ac problem? come here. period! long run god bless you guys !

The guys at OT Auto are professional and direct. They don't beat around the bush and from what I…read moreexperienced they take accountability for their actions. They are extremely busy, so patience goes a long way, but if you get work done by them you will understand why they are so busy. They always say thank you and try to help you out in whatever way they can.

Great customer service with multiple locations to serve the valley even up into the hills. Quality…read moreis top notch & prices are more than competitive not leaving folks with empty pockets. Highly recommend

Based on Milage, my car needed a transmission service. I called and my questions were answered and…read moreeverything was explained to me. I made an appointment and the service was finished in a timely manner. And there was no upscale!

I'm posting this as a neighboring property owner. Overgrown bushes from this business repeatedly…read moreencroach across the fence line and have damaged my privacy screen, which was installed to block the view from neighboring residential properties as well as my own. The view includes broken-down or unused vehicles and stored tires. This has been an ongoing issue for several years, occurring multiple times per year despite prior requests to address it.

Don't waste your time calling every tire shop in town like I did. South Valley Tire had the…read morecheapest price on the brand of tires I was getting for my vehicle. The customer service was great, and I didn't have to wait long to get them done. The Hyundai dealership said I needed new brakes, and South Valley inspected them for free and the brakes were still at 70%, so they are trustworthy too. I highly recommend this tire shop to anyone needing new tires.

They were quick to get me in for service. Efficient and honest in the estimate. I was quoted quite…read morea bit more at the dealership (no surprise there though). The spot was a bit hard to find but not impossible. They are located in the fourth building on the left. After the fourth building make a left, then another left to park in front of the office on the corner.

Clean and reliable shop, saved me money versus the dealer and was very communicative with me. Fast…read moreand affordable for my Beemer, honest work. Fast qoute provided. Great customer service!

Absolutely amazing service good prices and even better people it's nice to have a place where you…read morenever feel like your not being ripped off I go for all my work I need done and always will highly recommend to anyone

This business is a well oiled family business. I was driving through Bakersfield around 4P on a…read moreweekday and experienced car troubles. I called SEVERAL mechanics in the Bakersfield area and all were either closing or not available. I even have AAA, they came out and could not fix the issue. My last call was to Castro's Auto Repair. I explained my issue and they sent a mechanic to my location to assist with car issue. The mechanic arrived fixed my car good enough for me to follow him back to the auto shop (about a 10 min drive). I waited patiently once at the auto shop for the repair- about 45 minutes. Once repaired I paid for their service which might I add was VERY REASONABLE And FAIR considering my emergency auto issue. On my way back through Bakersfield I stopped by for an oil change and to have the mechanic look at the car once more before continuing a loooooong drive. I am TRULY GRATEFUL for CASTRO's AUTO REPAIR. This business and its owners, employees are truly the DEFINITION of CUSTOMER SERVICE, RELIABLE, AND EFFICIENT AND HUST OVERALL GOOD PEOPLE. Castro's is officially my mechanic -I will drive to Bakersfield for them to service my car-YES it is THAT SERIOUS. If you are reading this do not pass this business up!

Jim and Anmole (I think that's his son's name) truly have a great establishment! This shop has been…read morearound for a long time, family owned and honest. They'll let you know what exactly is wrong with your vehicles and be transparent in pricing, although it's definitely not costing you an arm and a leg!

Two years ago my dependable classic that was made for long distance wouldn't start on the first…read moreturn so I took it to Magic and they installed a relay and grounded it to my A/C storage tank. When I drove away I Immediately noticed that the amp meter wasn't working anymore. I brought it back the mechanic asked that I bring it back when it was less busy. It stopped running and I asked if I could bring it in then Towed it there. They never looked at it and told me they were too busy and gave me a runaround. My car has not driven since and the A/C that had just been serviced never worked again. They make mistakes and don't take responsibility afterwards.