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    Monarch Klean

    4.0 (3 reviews)
    Closed 7:00 am - 5:00 pm

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    Services - Monarch Klean

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    Recommended Reviews - Monarch Klean

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    2 years ago

    Awesome service. . Entire house was cleaned very thoroughly floor to ceiling. Quick and responsive. Will for sure recommend to others

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    2 years ago

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    2 years ago

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    Brinks Home

    Brinks Home

    1.2
    (1.2k reviews)

    My attempts to cancel my contract with Brinks and ensure it is not renewed have been an absolute…read morenightmare. I've submitted a complaint with the Better Business Bureau, and since February have attempted calling Brinks dozens of times to cancel. I have been transferred, have had my calls dropped, and have been placed on hold for hours. Update: I was eventually able speak with someone on the phone to cancel my contract without an automatic renewal.

    I highly suggest not using this company as they have the worst hospitality of any company i have…read moreused. Their people have no authority to resolve anything. Choose another alarm company I am filing this complaint because Brinks Home has failed to provide the life-safety monitoring service that I contracted for and has repeatedly failed to correct the problem. I originally had an Alarm.com security system through another provider. When that company went out of business, I contacted Alarm.com for recommendations and was provided with several authorized dealers in my area. Brinks Home was the first company to respond, so I chose them. My existing Alarm.com system was already installed and working. Brinks simply took over the monitoring service and installed one additional device--a monitored smoke detector. This was especially important to me because my home has previously experienced a fire, and I wanted the peace of mind that a properly functioning monitored smoke detector would immediately notify the fire department in the event of another emergency. Within days of installation, the newly installed smoke detector began malfunctioning. The alarm panel repeatedly beeped, and I could not silence it. After contacting Brinks, technical support remotely silenced the panel but did not resolve the underlying problem. I was then instructed to replace the batteries in a smoke detector that had been installed only a few days earlier. Although I followed those instructions, the detector began malfunctioning again just hours later. Since then, I have scheduled two separate service appointments to have the issue repaired. On both occasions, I rearranged my schedule and took time away from work to be home for the technician. Brinks canceled both appointments, leaving the problem unresolved. Each time I have contacted customer service, I have experienced lengthy hold times, multiple transfers, and representatives who were unable to provide a solution. When I attempted to cancel my service because Brinks has not provided a functioning monitored fire alarm system, I was told I might have to pay cancellation fees or was offered discounts instead of having the issue resolved. After three weeks, I still do not have confidence that the monitored smoke detector is functioning properly. This is not simply an inconvenience. A monitored smoke detector is a life-safety device, and I believe Brinks has failed to meet its responsibility to provide the reliable service it contracted to provide. I have made every reasonable effort to allow Brinks to correct this problem. Instead, I have experienced repeated cancellations, poor communication, and no meaningful resolution. I have completely lost confidence in Brinks Home's ability to provide dependable monitoring or customer service. I am requesting the following resolution: * Immediate cancellation of my Brinks Home agreement. * A complete waiver of any cancellation or early termination fees. * A refund of the charges I have paid for a service that has not been properly provided. * Written confirmation that my account has been closed and that I have no further financial obligation to Brinks Home. I am not seeking anything beyond a fair resolution. I simply want to end my relationship with a company that has failed to deliver the service it promised and move to a provider that can provide reliable monitored fire protection for my home.

    Texas Cleaning Services

    Texas Cleaning Services

    4.3
    (34 reviews)

    Maria worked efficiently and did an amazing job with little direction. I can't wait for her to come…read moreback!

    We relocated from Los Angeles to a south Dallas suburb. We wanted to be closer with our daughter…read moreand new grandson. I looked for a cleaning service to do our regular once per month house cleaning. I interviewed several services. All of them right around $200. Texas Cleaning Service fell into the middle of the quotes not the lowest and not the highest. I called and spoke with their customer service representative, Tiffany. We had several lengthy conversations. These conversations were very specific pertaining to exactly what we needed, how many square feet in the living space etc. I then asked for a list of tasks as we had discussed. The list Tiffany sent was not totally inclusive of what was agreed upon during our conversations. I contacted her again and Tiffany sent a full list which concisely spelled out what they would have their team do during an appointment. I accepted the proposal. So far very good. Sometime before the appointment a person named Jacob began to get involved. He told my wife he was Tiffany's supervisor. This interaction could have gone one of two ways. After speaking with my wife he had some issues with the terms of the agreement that Tiffany and I had put into writing. That said, after revisiting the terms of the agreement he understood not only the pricing but further the amount of detail spelled out in the agreement and we moved cheerfully on. It's one thing to question things one may come across and another to actually have terms spelled out which protects not only us as consumers but also the vendors. My best advice is that Texas Cleaning Services provided a very good job at a fair but not lowest pricing available along with flexible staff, management and cleaning professionals coming from a point of view best in class service. This does not mean a verbal agreement is enough. Get all vendor agreements in writing. Jacob the supervisor did a good job standing behind their agreement. Irma the lead cleaner is very good, quite competent and we have requested her as our regular lead person. Maria also did an acceptable and the carpet vacuuming had that high pro finish and looked great for her portion of the work. Tiffany worked diligently to work all our needs into a cohesive document. All in all I recommend this company with 4 stars. They did lose a star for questioning the scope of work without reading through every point. That said, Jacob stepped up to ensure the agreement was going to be honored. So alls well that ends well and we are as committed to a long term relationship as we believe their organization is also committed. jc g

    Maid Masters

    Maid Masters

    4.3
    (260 reviews)

    Initial promised price - $152.99 for a regular cleaning with kid friendly supplies…read more I was made to sign a document, without first receiving any confirmation on the time they'd visit - which was fine I guess. Though, they gave me a time slot that was outside the scope I asked for making me rush things to accommodate for them - this was a bit unwanted. Maids arrived on time, they don't speak or understand English, only Spanish. I walked them through the house. The moment they saw master bathroom, the in-charge maid started saying something in Spanish. She didn't see the shower area or the tub by that time, but made a call saying my place needs a deep cleaning, saying the bathrooms are in need of deep cleaning and not regular, asking to charge me some $80 bucks more or so. Happy to pay that if you are either upfront about it, and do the job you say you would. After this, the service was subpar. The maids would lie about cleaning something they didn't even touch, you'd have to call them over and make them clean things (referring to the tops of bed side stands, dressers, dusting furniture etc.). Overall, the service I received was more of a headache than it was a service. After paying $230 whatever, my shower floor still looks the same. The cherry on top - I asked for kid friendly, safe cleaning supplies. Whatever they used, left a strong chemical smell throughout my house that lasted 2 days. Sharing an after picture of the shower floor ( it's a rented house, and these are stains that don't come off, which they decided not to check first but just charge more and leave as is). Feel like I was ripped off.

    We had Maid Masters help us with a move in cleaning in 2024 and a move out cleaning in 2025. Ruth…read moreand Miriam were wonderfully thorough and provided helpful suggestions and support that enabled us to keep our security deposit and leave the rental with clean consciences. The level of quality one gets for the price is difficult to beat at other companies.

    Monarch Klean - homecleaning - Updated August 2026

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