I lived at a Monem Property for 2+ years and really loved my experience! Yohani was my property manager and she was incredible, so kind, and extremely responsive. I'll miss my place and the building so much! read more

Extremely unprofessional company. They were super responsive before I submitted the application, but after viewing the property and submitting the application, I got a simple "sorry, you're not approved." with no explanation. I reached out to multiple different contacts with no response as to why. I understand that I'm not going to get every apartment I apply for, but I think it's very weird to not give a reason or response even. Makes me feel like I've been scammed out of a $55 application fee lol read more

As the norm for property companies and landlords they only fix up the apartments when the rent increases becomes significantly higher some pushing older tenants out.. The loyal tenants left behind get rental increases at the full 8% with no upgrades minimal repairs not replacement of worn items such as fixture, rugs tubs or tile.. Many of the apartments in Inglewood are in disrepair as this city racks in revenue while the tenants hold on. read more

Super responsive UNTIL you sign the lease. Then you'll never hear from them again to help with any issues in your apartment. They also told me I wouldn't be charged for cleaning (because we professionally cleaned it) or painting on my move out walk through, then proceeded to keep $350 extra from my deposit for those things. Don't move to any apartment managed by them, even if it looks nice on first glance- you will regret it. read more

There's so much to be written about the extreme lack of knowledge and professionalism amongst the entire staff. One of the reviews mentioned that they are unresponsive once you sign the lease which is very true. Unfortunately, I had to remind myself too many times that we live in a capitalistic world and the disgusting people that we're giving our money to as rent are absolute slumlords. I've been at this property for almost five years (it's LA and should explain why I haven't moved yet) and Boris, Silvia, Debbie, Alex, and (most of all) Pavlin are so poorly equipped to be in the position they are in. If I could, I'd write a sequel of how each of these people prove to be just as idiotic and damaging as the person currently in office. For starters they have absolutely no comprehension skills. Regardless of their education background, they have none. They deflect questions constantly, so the best way to finally get an answer is to remain persistent and then dumb things down to first-grade reading level (especially for Pavlin -- Lord help him because he is beyond DUMB (in its most literal term)). Unrelated but related, it's also sad and pathetic that he's disgustingly hideous and stupid. * I don't see anyone as ugly until I see that they're ugly inside; and Pavlin is my first encounter of that * Everything that everyone before has posted about poorly maintained buildings, frequent maintenance request yet no responses, lack of brain cells with management are all true. Stay clear if you can folks. read more

10/10 experience with Monem Corp. I would recommend to family and friends. They are always very attentive and responsive. I will continue to do business with them. read more

Pending service request initially reported August 24th. No One has contacted me AT ALL !! Other Maintenance - Not ListedTECHNICIAN CONTACTED (from Monempour) 1. Dishwasher is improperly installed. Each time I open the door to the dishwasher, the entire unit comes out from the wall and I have to push it back in. There is no padding to hold the unit in place. 2. The hall closet doors are not properly installed. They are hard to open and to close. They do not slide properly and must be opened with force. 09/02/2025: These issues have not been addressed and I have not been contacted by any vendor nor anyone at Monempour corporation 09/09/2025: No contact from anyone for these issues Requested by You on 08/24/2025 8:07PM Maintenance Request #60727-1 A technician was contacted for this request on 09/09/2025. NO ONE WAS CONTACTED AND THE JOB HAS NOT BEEN HANDLED AS OF TODAY SEPTEMBER 30TH OR OCTOBER 1ST IF YOU'RE ON THE EAST COAST read more

Excellent management! Very responsive and professional, attentive to residents needs. property is well-maintained and issues resolved quickly. Highly recommend apartment manager Debbie communicate clearly and handles concerns efficiently read more

I'm back! This is my attempt at being a tenant who gets their maintenance requests answered. We have requested to have our drawer fixed over and over on the portal no response. Is there anyone who can help? read more

Staff is very knowledgeable very easy to talk to answered all question very well, helped with finding me the right property showed me exactly what i was looking for in the location i wanted. I would defiantly recommend. read more

There was a trash problem on the property around the trash bin I called deb, and she sends someone out promptly like within the hour.So I'm very satisfied with the results that that matter was taking care of in a timelmanner thanks so much Ms,Deb read more

This place does not maintain its properties. A sewer line broke in the parking area, and they allowed it to flow until the tenants called the city. They are slow to respond, and then do not fully return Security deposits. Do not rent from them, as you will have issues. Beware! read more

I'm personally reaching out to one individual about helping me live more comfortably in my apartment and community that is apart of Monem Corporation, her name is Debbie. She is my manager to our community and Debbie goes out her way to make sure our issues are resolved. It's always a pleasure reaching out to her about anything, knowing she will do her best to handle the situation and she does it with grace and kindness. Thanks Debbie. read more

Michael, Again your information is incorrect. My last three emails to Pavlin have still not been responded to. Pavlin apologizing to you about his actions are one thing. He's sorry I called him out, he's not sorry for what he did. When I spoke to Pavlin when he blocked in my car for third time his response was "yea, I will move my car in a little" Your excuses and retaliation for a complaint are beyond unprofessional. I hope anyone reading your responses will understand how you run your properties. Sharing your tenants personal information to try to justify your lack of professionalism is another reason why no one should be paying their hard earned money to you. Update: just spoke with a old tenant that was forced to move out because of mold. He also verified that the Audi in the picture is in fact Pavlins! read more

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The monem team genuinely care about their tenants and take great pride in keeping the property well-maintained. It's been a stress-free and pleasant experience living at their building on the west side! read more

I've been renting with monem for several years now, and I'm really impressed with how attentive and professional they are. Whenever I've had a question or needed something fixed, their team has been incredibly responsive and efficient. read more

Monem Corporation is run by Danny Monempour who runs a tight ship with his great supportive staff. Including Pavlin Pachov who has been an intricate part in facilitating any and financial needs and duties,Rental agreements,rents,building needs,etc!! Making repairs happen via Tyler and Aaron is very helpful as well. Maintenance repairs are done correctly and in a timely manner, with courteous Emerald repair men. Joanna Kwasek is a very knowledgeable On-Site-Property-Manager who is a God sent in expediting any and all of my requests plus I'm sure the entire building!!! There is no better place that I rather live then at a Monem Property. Cheers to everyone!!! read more

This review is for 412 S Lake, the Eleanor. I moved here on a time constraint and boy do I regret it. If you care about cleanliness this is not the place. Laundry room- disgusting. Water is always leaking from the bottom of the washers, floors are dirty, even the steps to come down to the room are filled with hair and debris. Weirdly enough, I've washed my clothes and they come out dirtier. It's absolutely gross. I once walked in to wash my clothes and there were homeless hanging out in the laundry room. I immediately contacted management. Nuts! Poor management - the walls are so thin you can hear everything. Couples arguing, people having sex, peoples music. I've complained on a unit many times because of obnoxiously loud music, and nothing has been done. Music starts at 7:00am on the weekends even and continues past 11:00pm on weekdays. I called law enforcement, sent email after email to management, and the most they say is, "we can't control tenants." Every tenant is free to enjoy their living space but not at the expense of other tenants. 2PAC playing past 11:30pm on a weekday is not very enjoyable for someone just trying to get some sleep. I've invited management into my unit with security so they can hear for themselves. They refused. I asked to be moved into a different unit, they refused. They're willing to move me into a different unit if i sign a new lease at market value rent. If they cant solve these problems, why on earth would I sign another year lease?!? I've provided suggestions and yet nothing has been done. Clearly, these guys could care less. Property manager, Nachelle- I was excited to move here. The day I came to get my keys she left me waiting outside when we had an appointment at 5:00pm. Didn't bother saying hi. Didn't welcome me. It felt like I was being given keys to my jail cell instead of my new living space. She came in wearing very short shorts with her buttocks hanging out. Really set the tone for this living situation. I spoke to other tenants and looks like they had the same experience with her. She doesn't answer text messages in a timely manner, and if she does, responds with three word answers. Zero personality, zero accountability, Zero follow up. Terrible experience with this property manager. Tenants are not held responsible, you're better off calling the police for noise complaints. Parking- no parking. Good luck finding parking after 5:00pm. Which isn't necessarily the buildings responsibility, but putting it out there in case you're looking to live here. I got home at 12:00am once and looked for an hour 1/2. It's also not safe in these streets, homelessness, crime, drugs, gangs. For a lady, it's not the place. On a more lighter note, requests submitted on the portal get responded to quickly. Palvin (regional manager) does a fantastic job answering my emails, however, the problems still persist. Studio- Really cute! about 500 sqf updated studio. It comes with a fridge, microwave, dishwasher, and electric stove. All work well. The studio also has a pretty big walk in closet. The best part about living here is the quaint studio. Considering all the pro's and con's, I would not recommend living here. read more

I'm going back down to 2-stars since they didn't communicate with me during the move-out process, leading to a reduced security deposit refund. I referred them a new tenant, reached out to their team regularly for updates and did everything I could to make the process as easy as possible. They then proceeded to keep me in the dark during this transition, which led to easy-to-avoid misunderstandings. Typical for LA landlords, but disappointing nonetheless. read more

I have been with Monem Corporation for 2 and a half years now. I have seen few of their properties around LA, and they typically have a wide variety of location that are in some pretty sought after areas. My complex is in a beautiful location with really excellent neighbors. What I appreciate is the staff who tries to maintain a, safe, comfortable, and diverse community and their buildings. You'd be so lucky if you get to work with Yohani who has helped me and advocated for me on multiple occasions since I started with the community, and continued with it once I was able to move into a larger space. Maintenance requests are typically handled in a timely manner and are all done digitally so communication is easy. Think most folks will be happy to land at a MC spot on LA. read more

I will just like to thank and acknowledge Mrs. Debbie who is the Regional Property Manager @ Monem Corporation. She is such a jewel, an outstanding individual who is just incredible . I have resided as a tenant for over seven years now and i got to tell you that i have never resided as a tenant at any other properties for this length of time ever. The services i receive living here is impeccable, any problems that i encounter with my apartment is handle immediately (hands down), these days that is rare. Mrs. Debbie is a God Send, i love her upbeat energy she never makes you feel uncomfortable about any requests that you need taken care of and no matter what time of the day when you make a request for something to be fix, Debbie @ Monem Corporation gets the job done, she makes you feel valued as a tenant. I am always happy to come home @ a Monem Corporation property. read more

This is the BEST management company I have ever been a tenant with. they respond immediately to maintenence requests and are always available to chat about any questions. Yohani in particular is the best! very very very communicative and wonderful! This company is the best! read more

We have just renewed our lease for another year in Los Feliz. Yohani is a fantastic landlord. She made our search process so easy when we were new to LA last year. She is super responsive, friendly, kind, and goes out of her way to make sure the building is kept up to standard, and feels like a community. Super grateful to have met her here in LA and excited to renew for another year! Maintenance requests, pest control, etc. is dealt with in a very timely manner. The monem portal is super easy to use - application and lease process is simple and straightforward read more

Lived in the 251 robinson building for a year and I have been in La for 4 years, this by far the worst and least professional building I have lived in. Moving in, apartment wasn't that clean and had plenty of flaws ( such as a dirty and bad painted bath tubs, kitchen had some flaws on floors and appliances, broken microwave and missing fridge shelves) I didn't make a big deal about it and moved on. Now to actually living here, they don't give u a code for callbox to let people in (such as guests or mailman) everything goes thru onsite manager which was my only main point of contact who is usually NEVER ONSITE (even though he lives here). Having being locked out side a few times and never be able to get in touch and also having our cars broken in to cause they don't have proper security around the building, and no cameras working either. Maintenance usually takes from 2-3 weeks to get back. The building is always dirty because they have nobody looking after it. I have only seen someone come by twice in my whole year here and they just hose down all floors and garage and leaves. Ends up leaving everywhere even more dirty and wet. Now comes to moving out, Since I only have contact with onsite manager ( who i dont even know how he looks like cause i never see him lol) I let him know a month prior thru a call that I will be leaving, hit him up a week before my vacancy to confirm all is good, he then says ohh you have to use the portal to submit notice, which i did but then the management only consider the 30 days from the day he told me about the written notice even though I contacted him before regarding it and he never said anything about portal. Spoke to the management after not being able to reach them for a while, and basically saying he said u didn't call him so they want to charge me a whole 30 days past my lease. Wouldn't work with me or even consider that they messed up and there was miscommunication. ALL THEY CARE ABOUT IS TAKING YOUR MONEY!!! update: Move out was also a terrible experience, on sight manager said it was okay to nail and paint walls ( wont be charged during move out), but when It came to actually moving out he said I never said that and took back his words. Again if you can't stand behind what you say then you and your business are shady, make since why they have all these bad reviews. read more

5 stars for Debbie! I had plumbing problems over the weekend and she went above and beyond and made sure someone came out the same day. She is always so helpful and responsive - a true gem! Gail L. read more

Yohani went above and beyond to make my move smooth as possible. I've actually rented from Monem Co twice and both times went without a glitch. I would highly recommend them. read more

Writing this updated in regards to Debbie, the new regional manager. I have been very lucky to have overall great experiences with this company. With the new management I can tell that she cares about the people that live here. She has been so kind to me, and understanding with quick responses that have actual results. I will always respect people who are great at communication and if you communicate with Debbie, she is super understanding. So that doesn't go unnoticed or under-appreciated!! read more

Hi Michael, Thank you for getting back to me and sharing how you all are working to try and be a more inclusive company. To be frank, this experience continues to be one that I will never forget because of how you all handled the situation in the moment and now, how you handled yourself in this review response. Honestly, it would've been an amazing opportunity to own up to your historical faults and highlight how you all are working to better your practices. But you continue to deny ones reality and experience with your company which will never serve you in the end. I never have written a negative Yelp review and choose to promote the kindness and good experiences I have, but when an experience like this occurs where there is clear discrimination towards someone I love and I know this will not be unique to us, then it is my duty to share and hopefully help others avoid the hassle. Kindest regards, Michelle read more

To make things easy for everyone I will make a list. 1. The security gate broke and was inoperable multiple times for a week at a time. No cars could come in or out during the first incident and during the second incident, our property was robbed. I was told "it's LA, those things happen". The gate also struck my car while I was pulling in and I was told to contact my renters insurance on my leased vehicle. 2. We have had copious amounts of roaches that would even live in the display of the stove. Granted Monemco did sent a pest control specialist, it ended with bait and traps. We still have roaches. 3. We have a neighbor in the next unit that invites multiple people to party 2-3 times a week and they are extremely loud in addition to playing high volume/bass music that shakes or walls until 6 AM. Nothing has improved. 4. Washer and dryers have been inoperable for weeks on end. One of two washers still broken after 2 months. 5. When we use the kitchen sink, the dish washer floods. If not ran daily, it stinks like crazy. This has been an issue since day 1. . . 6. Had a waterfall of waste water above the parking area when ever my unit or unit above us would use water. Multiple requests and emails sent.. Problem took months to fix. Still has a huge hole in the ceiling and wall. 7. The worst problem is this: when unit above us moved in, we got multiple flood issues.. Their TOILET was leaking with every flush into our apartment through the ceiling! Whenever they would shower or use their kitchen sink, OUR kitchen sink and dishwasher would OVERFLOW onto the floor and in the cabinets/counters! (This was going on for TWO WEEKS before they finally sent plumbers over. It ruined or rugs, floors and stunk up the entire home with mold. We tried our very best to save the floor personally. Used every towel we owned multiple times. Granted Monemco fixed the major flooding/plumbing issue, the dishwasher was improperly installed which they haven't addressed. They haven't fixed the damage. We have raised floor boards and a stink home. -- we ended up giving up on getting the problems addressed and found another place based on these frustrations only for Monemco to demand lease break procedures in which we lose our deposits (including pet deposit) and still have to pay rent regardless of our own occupancy! By right we can leave on civil code 1941/42 alone. read more

Monem Corporation - Sink flooding out when upstairs unit uses water - Property Management Near Me - West Hollywood, California

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for the price you kinda get what you expect. I lived at the elden property to which I had a pretty good experience until it was time to fix anything or actually contact management. Once something breaks there is literally no one who actually fixes or resolve anything. for over a year I lived with a broken window that occasionally fell off the hinges as I opened it. the water heater broke and their quick fix solution only resulted in warm water which no longer got hot. my car was broken into multiple times , the entire property experienced this frequently due to management refusing to repair the gate to which they responded " park somewhere else it's too expensive to fix" their broken gate sensor cause the gate to press my car agains the gate and left end to end paint damage to which they also told me to "park somewhere else" i ultimately decided to vacate my unit after I was racially profiled on the property by the property manager and told that "its in your best interest to break your lease because you will be charged" while recording me on her cell phone while I was simply getting my clothes out of the dryer , then management looked at the cameras and discovered that I in fact was not the culprit who commuted property damage, I was just another black dude and when I asked for an apology to resolve the issue they responded that the issue isn't important and there's no need for an apology and if I would like to vacate my unit they won't charge me for a short notice move out. I called the office nearly 10 times a day to no answer at all and ultimately I refused to stay at a property that conducts service like this. It was disrespectful and a lack of concern or accountability. read more

I recently lived at the 12th Street property in San Pedro, and I just wanted to say that I was really impressed with Debbie (the property manager) and JC (the onsite property manager). Debbie was always available via text message for questions/concerns, and always went above and beyond to ensure I had what I needed. She was also just a pleasant and kind person to work with. JC was similarly also available, and very welcoming when I first arrived to the property. He would always say hello, and make sure I was getting on well in the apartment. The apartment and property was clean and well kept. All maintenance issues were dealt with promptly and professionally. In all, I really enjoyed living at this property, and would have stayed longer if I hadn't had to move for work. read more

Debbie the regional manager for 7th St. Is totally awesome, always on top of everything. Very approachable, helpful, & friendly, nothing but kudos to her!!! Night and Day difference from the previous management company Harbor Management and the previous onsite manager Gina that did nothing for us. Thanks Debbie!!! read more

I have lived at a monem property for close to 8 years and up until recently I felt as if I was constantly being harassed by Brian who worked as a property supervisor. The whole organization made you just not want to interact with them about anything. HOWEVER, more recently I had to reach out about some covid related issues and spoke with Tyler on the phone. WOW WOW WOW, I was so ready for a fight but Tyler was amazingly helpful and lovely. I told him how anxious i get just contacting the management company and he had explained that there had been a big overhaul of the staff, which was clearly true because he was so incredibly helpful and KIND. I swear to you prior to this I had the MOST HORRIBLE experiences with Monem ever, from harassment, to overcharging, to this guy BRIAN BEING A GENERAL ASSHOLE. But no longer. I actually feel more comfortable in my home knowing that the management company isnt against me!! thank you tyler! read more

If I could give Monem 0 stars I really would. They're the worst to work with. I've been living at one of their spaces for a year now and I've had countless problems. The worst part is you can't even get a hold of the manager at the property. She never texts back, never answers the door. Then you call monem and they direct you to countless other people and you can't get any answers or help. Save your money and find a better place. UPDATE: they reached out and I sent an email to where they asked and still have NOT HEARD anything.... SAVE YOUR TIME AND EFFORT!! COVID OR NOT I PROMISE YOU THEY NEVER MISS A BEAT ASKING FOR RENT BUT WILL NOT HELP!!!! Sad.... read more

This "corporation" is an absolute joke and unprofessional. Upon moving into my eagle rock building I noticed dead bugs on the floor, the tub had not been caulked, cabinets were installed unevenly, the front door had a huge gap in the top so air was coming in, there were loads of saw dust in all of the cabinets left over from them drilling holes, and the dishwasher is uneven too so I can't pull out the bottom shelf without it getting jammed. They painted the exterior of the building which looks good but the inside is run down and old (hallways, stairs and elevator/ mailboxes etc). There isn't even a elevator operating certificate in the elevator so if I get stuck in there then..idk. We even got a notice too saying they're turning the place into condos and I laughed because they're going to probably slap some more paint somewhere and call it condos, raising the price significantly I'm sure. Months into renting, our kitchen sink decided to break and it leaked all over the kitchen floor, ruining items underneath. It took them three days to fix it meanwhile I couldn't use my sink or dishwasher. Since we moved in we have had to complain about and talk to upstairs neighbors stomping around late at night and super early in the morning. Jamie the landlord at Eagle Rock hasn't resolved the issue and basically said he can't do anything about it. I even sent him video proof of the constant noise. It unfortunate because the building was constructed cheaply and the floor and walls done have much padding so noise transfers easily. I also can hear my next door neighbors cough, watch tv and talk. We asked if we could relocate to a third floor unit but were told that we would have to sign a new lease and break our old one, costing a lot of money. Ridiculous. No one wants to help us so when our lease is up we are moving. They're losing good tenants but they don't care, as long as they are making money. Who cares about happy tenants, we are easily replaced. There is no maintenance staff at my building, just one guy who helps fix some minor things sometimes as well as my landlord who said he does all the cleaning. Why can't they hire staff??? With rent as high as it is I'm sure they can hire at least ONE person. Pure greed. Meanwhile our building looks messy more times than not. Don't even bother trying to call these people because no one ever answers. Why they get paid is beyond me. PayLease online decided to stop taking my online payments and no one from that company or Monem could help me. I first called Paylease and they said to call Monem so I did. I can't get through to anyone there. I have left multiple voicemails and emails. No reply. So unprofessional. Looks like I'll have to purchase a book of checks to pay it old school from now one because it's not worth the stress. I regret renting here every single day. read more

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DO NOT MOVE INTO AN APARTMENT BUILDING "MANAGED" by this joke of a company. I have lived in a building for 4 years "managed" by Monem and it is infuriating to pay rent on time each and every month.. but each time something even small needs fixing in the apt, it takes this JOKE of a FAKE company atleast one week minimum to send maintenance. They are also now entirely automated - just try reaching a human being who works at this fake company. You can't! Monem is pathetic and should be sued for taking tenants money while providing no visible sign of management whatsoever. Scum. read more

First time renter here. This is my honest experience with Monem Corp as a young woman living at 412 S Lake St at The Eleanor. I will say that moving into 412 S Lake, I was in a hurry to get out of my current living situation. Looking back, the piece of advice I'd give anyone before moving here is really take in all your other options, 412 S Lake St should be your last choice. I do understand if your backs against the wall. We all have to live somewhere. This is where I live! First, I will start with the building manager. You really don't get through to her and she doesn't do much to help. Or anything really. Especially as a first time renter like I was, there really isn't a building manager who makes themselves available for you. This isn't just my experience, the tenants all talk amongst each other. The parking is a big issue. If you have a car, you're gonna accumulate over 2k in parking tickets. Every ticket is 63 or 92 dollars. Depending on if you wanna park at a meter or in the red. If you think parking is something you can get around, unless you literally don't have a car, you can't. The neighborhood is also extremely gang and crime infested. It's a low income community, most definitely. There is an entire homeless encampment about 50 feet from the apartment complex. The homeless are a very big issue. They will break into the building. Steal packages. Commit crimes. Walk around naked and break car windows. I'm telling you. You don't want to live here. After climbing the mountain of trash you have to get through to get to the front door of the building, you'll find that the door that you need a fob to get into, is UNLOCKED. The door is always readily open. Anyone can walk right into the building and try all the doors until they find one that's unlocked. My doors been played with multiple times, even while I was sitting on my couch. I say anyone can break in bc like i mentioned before, it really is a bad area. You can't get around that either. You will see people passed out on your steps. People shooting up drugs. Gang members roam all around as well. MS-13 is definitely down there and they make themselves known with the abundance of tagging just on that block. Not to mention all the throw up, piss and other ugly things that I've seen tenants step in on their way to work. The trash system is horrible and the homeless always dig through it. The tenants just leave right by the trash bin and not inside. You'll really have step in trash on your way out. People got so upset they made a sign about the trash, then it got tagged. There is a laundromat. I stopped going down there when I was doing laundry and I was alone with 2 men who broke in down there. I don't get any packages there. They all get stolen. Tenants literally take matters into their own hands and put up their own signs. Yes, the people living here are on the younger side. If you want quiet, if you want quaint, this isn't it. You'll smell weed on you way in and out of the building and hear all kinds of music and activities going on. That's not the problem with place. It's the people putting your life on the line for their profit. I spent two months at monem before my car was vandalized and set on fire. It was one of the two cars vandalized around Alvarado that night. Here is pictures Of just this week.. A picture of the fixing the door after 3 weeks of anyone being able to come into the building and fuck with your shit, the Grafitti and the signs. I'll also post my citizen notifications which is an app that tells you what's going on in the area including a break in of the place. There is another review on here about 412 S Lake. Anyone who tries to say that thats not what's going on at Lake, has NEVER been to Lake. I understand that some of these issues are out of Monems control but there is things that they could do but they don't. Not even the bare minimum Live here if you're okay with bathing in squalor. read more

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We lived in not one but two of Monem properties. For us it's the perfect combination, highly responsive to maintenance requests, professional yet not over bearing or in your face like some landlords are to my neighbors. Highly recommend. read more

Try to avoid if possible, I truly wish I had looked at their Yelp reviews before signing my lease. I will start off with the pros. Some of their prices are good compared to other companies, especially if the apartment has been renovated as mine was. The inside of my apartment was nice, all stainless steel appliances and wood floor throughout. The onsite manager was amazing and literally the reason I did not break my lease. She truly cared about the people that lived there. However, the lack of professionalism this company has is ridiculous. They don't return emails or calls, maintenance request take a while to be completed and depending on what neighborhood you are in, the outside of the complex is not taken care of. To start, we had to ask our neighbors to open their door in order for us to move in because the hallway was so tight. Our beds, box springs and couch did not fit through the door. The couch actually had to go through the window and we lived on the 2nd floor, that was a nightmare! We waited 2 weeks before we had Internet because someone jacked up the wiring and when AT&T came out and told us they could not install Internet, we told Monem EXACTLY what the problem was. Instead of sending out the guy to fix cables, they sent maintenance out to re-confirm what we already told them. The water heater made crazy banging noises whenever we used hot water, and maintenance said it was normal. I used to work in property management and I know for a fact that the water heater should not sound like ours did. Bottom line is that they don't care about residents or their problems. I'm just glad I am out of there. read more

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I typically focus on the positives and find a way to deal with conflict in private. But what I am experiencing with this company is so stressful and distressing, I want to share this info as warning to others. Home is important. We need to feel safe and secure in our homes. Right now, many of us need to work in our homes and so our homes are important for rest and recovery, and also the ability to work and earn. As renters, we ought to be able to count on our landlords to provide basic measures to ensure our health and safety. If you agree with me, DO NOT rent from Monem Corporation. I've rented from Monem for three years and have had several issues with the property manager involving maintenance that affects the health and safety of myself and others in the building. Most recently, she responded to a complaint with an email that stating safety was not the responsibility of the landlord and suggesting that I move out. It felt like abuse and tenant harassment to me. I don't like doing business with people who abuse me, so I gave Monem a chance to make me a move out offer. They responded with a gaslighting type email in which they twisted my words to call it a "move out request" and confirmed that I would be moving out by the end of the month. Not once did I request to move out, and I even wrote that I was not prepared to move out. I simply gave them the chance to move me out after they suggested that I do so. Please note that I'm the type of tenant who pays in full and on time each month (and I was fortunate to be able to do so during the pandemic). It's an old building, so I let a lot of annoying things slide. I have only reported significant issues that affect the health and safety of residents and/or the building structure. I get along with my neighbors. Also, in dealing with the current issue, I learned that Monem received a 400K+ PPP loan for pandemic assistance. I can only imagine why they might want to lose a paid-in-full tenant like myself. Could it be that they want to refurbish my unit and lease to someone else for more? I wonder. . . Here's a sampling of the issue that we are currently dealing with as residents of Monem Corporation. Following is part of email that I am drafting to Monem: "Although the doors appear to have been correctly fixed today, this issue could have avoided entirely had Monem fixed our original issues correctly in the first place. Similar to the sewage issue that we had earlier this year, Monem failed to provide a responsible and timely response to an issue that threatened the security and health of residents. Weeks ago, several of us reported a broken front door handle. The door was not locking each time after residents entered. The handle was often hanging loose on the inside or the outside of the door. After waiting at least five days for our front entry to be secured, the door was "fixed" by Monem by moving the broken lock to the access gate and replacing the front door with the lock originally on the access gate-- a lock swap. This inadequate "fix" is why we had intruders on May 18th. The intruders were able to enter the gate/door because it was already broken-- and Monem was already aware that it was broken. A neighbor across the street witnessed Yohani explaining this to me and is willing to become involved in this issue should her witness be needed. Both myself and (other woman resident) were harassed by the large men who intruded. Although the men harassed us at different places in the neighborhood after leaving our building, they recognized us and know where we live because they were hiding behind the access gate/door. They watched us come and go from the building. It was terrifying-- (Other woman resident) and I are both dealing with heightened states of stress and anxiety resulting from these events, as we know that we might not have been so lucky. Any one of your residents could have been harmed by these men. Monem could have prevented land avoided all of this-- and long before the men intruded on the property-- had our original maintenance been performed correctly and with our safety in mind. I complained to my property manager after this event as I was in search of an actual fix for our doors. She responded to me with an email that states the landlord is not responsible for the safety of residents and suggested that I move out. This response felt threatening to me and furthered my feelings of stress and lack of safety in my home." Am I annoyed by the property manager, yes. But I continue to seek a solution for these issues, I have become concerned that our property manager is being manipulated by upper management. This company seems to have a problem that so many other male owned companies have-- an abuse of power throughout the company. (The reviews by Michelle F. do align with my experience. Yelp is not wrong to allow her to post and I sincerely doubt she hacked the algorithm as Michael from Monem says in his inflated response to her). read more