The most beautiful building with the best location! And the…read morecherry on top is the management. The kindest and most attentive to every detail. The units are bright and big. The building is supper quiet and secure. Total must have!

Stunning location right off Melrose! I toured multiple units on the property and every one of them…read morehad a unique touch but all offered a warm and inviting ambiance. Every staff member I encountered was professional and very knowledgeable, but very approachable and friendly. I felt so safe when walking around the neighborhood (the most important thing for me when exploring new communities) and the views were breathtaking!! I would definitely look recommend The Alfred to anyone looking for timeless, luxurious living in the West Hollywood area.

I recently started renting an apartment through ROOF. Denise and the team were so kind, helpful,…read moreand very quick! They were very prompt in moving the renting process forward and they also quickly answered every question I had during the process. I really want to emphasize that within such a short time frame I was in the apartment I wanted! I always felt like I was in good hands and still do. In addition, Denise and everyone are very kind and welcoming. I would gladly recommend ROOF to any of my friends looking for an apartment in the area and I am more than satisfied with my experience. Thank you!

I HIGHLY recommend Denise and ROOF LA. This is the second time I've worked with Denise and both…read moreexperiences have been amazing. I wouldn't want to work with anyone else. Denise knows the market, she's tenacious and will fight for her clients, she's realistic and will tell you what you need to hear to help guide your decisions, while also supportive and the best sounding board. Denise's superpower is building relationships, both within the real estate business and with her clients. It's evident she cares about her clients and getting to know them to the point that she knows what you want before you know. Both times I've worked with Denise, I found a place I fell in love with that I wouldn't have found on my own. She takes the stress out of the search and everything is turnkey for a very reasonable price. If you're looking for a new apartment or home, definitely call Denise. She's the best!

Dec 31- applied and paid $400 * Jan 7- denied…read more * Jan 19 - check supposedly issued (wrong address) * Feb 1 - address corrected * Mar 6 - still no payment That's two months after denial, which is excessive. This is a formal request for the return of my $400 application deposit. My application was denied on January 7, 2026, and I have still not received the refund despite multiple confirmations that the check would be reissued. If I do not receive proof of payment or tracking by Monday, I will file a complaint with the Los Angeles Housing Department and pursue recovery through Small Claims Court. Please no one apply here thanks god I did not move there And I will never giving up on my 400$ abd I will take my money with California low

Still haven't received the refund check. It's July and I applied in APR! 3 months is no excuse. Idc…read morewhat you say. Horrible customer service. I called, emailed and texted asking for the check to be canceled and for me to be able to pick it up because I don't think I should have to wait 3 more months for my $400 refund! And what do you do? Ignore me. Each email, each call each text. Stay away from this place.

If I could give this place zero stars, I absolutely would…read more This has been the most despicable, unprofessional, and dangerous apartment experience I've ever had in my life. Management at Burton Way Luxury Apartments gave a key to my unit to my stalker -- yes, you read that right. My stalker created a fake email pretending to be me, told the office that a "friend" would be picking up a key, and they actually handed it over to him. This was after I had already given the management team written and verbal instructions not to respond to anyone using that email or any other number but mine. As a result, my home was broken into, thousands of dollars worth of belongings were stolen, and I was left feeling completely unsafe in my own apartment. On top of that, the building is infested with roaches. They're all over the property and eventually made their way into my unit. I complained about this repeatedly. Every time, management said they had "treated it," but nothing ever changed. The problem clearly runs deep in this building, and they simply refuse to take it seriously. And if all that wasn't enough, after everything I'd already been through, a new employee started working for the management company and -- unbelievably -- called my stalker directly, thinking it was me. This is after months of me explaining the severity of my situation and begging management not to make that exact mistake. It's beyond careless -- it's dangerous. For the amount of money they charge to live here, tenants deserve safety, professionalism, and basic human respect. Instead, what you'll get is a roach-infested building run by people who clearly don't care about their residents or their safety. There are plenty of great places on Burton Way, even older buildings that are managed far better than this so-called "luxury" complex. Do yourself a favor and stay far away. Unless you want to deal with stalkers, roaches, and management that puts you at risk -- this is not the place for you. This building is a complete disgrace, and the word luxury should be removed from its name entirely.

I've been living here for 4 years since I work at Cedars Sinai and have been very happy with my…read morestay. It's a convenient 5 minute walk to the hospital and the location of the apartment complex meets my needs including what it offers. The office manager John Leon has been very attentive, understanding towards tenants and answers emails and calls promptly. I would recommend Burton apartments especially to any Cedars Sinai employee.

Not safe building I leave here for 3 years…read more Thefts of packages every second day Homeless inside the building one time sleep And outside the main door Not worth any penny i pay 5,200$

I recently toured Vinz on Fairfax, from the moment I arrived, I felt welcomed and at home. The…read morecommunity is vibrant, friendly, and right in the middle of everything I was looking for in LA. Special thanks to Brandyn, who was exceptionally helpful during the tour. He took the time to answer all my questions, and I had a lot lol His friendly demeanor made the experience even more enjoyable. His knowledge truly stood out, making the tour informative and pleasant. Lauren, which I believe is the manager was very welcoming! The apartment that I toured was beautiful and I'm an idiot for not applying the day that I toured because it's not available *crying* but everything I experienced would def bring me back to Vinz!

I recently moved into The Rae, and the experience was outstanding thanks to Felipe and Javier. They…read morewere both incredibly helpful and made the entire process easy from start to finish. Felipe took the time to walk me through everything I needed to know, which I truly appreciated. Moving can be stressful, but they made it feel completely stress-free. The grounds are beautiful, the staff is friendly, and the overall atmosphere is fantastic. I'm very happy with my decision to live here. This is a great company with an even better team. If I could give 10 stars, I absolutely would. Thank you, Felipe and Javier!

Moving is so stressful in itself and not something I was looking forward to. Mario from the service…read moreteam at Rae on Sunset was amazing during my move. He was very helpful and made the moving experience smoother. Thank you Mario!

Living in California for the past 6 years and for the 3rd time decided to move and apply for new…read morehome as a full time student and self employed with my legal co-signer and this community not even ruin and waste my time and energy, the my did soft inquiry on my credit and cousin's credit! "CAROLINA" was not honest to me and not share her full knowledge before I paid for application fee AND DEPOSITE MONEY BEFORE I MOVE IN TO THE PLACE. I explained to her about my income and clearly they saw back and forward, my statements and even mentioned I have a co-signer with good history for the past 6 years and she made me to do all that and without any phone call 30 minutes after she sent a bunch of email for rentals verifications, her manager "DIANA" very rudely sent an email about rejection because of my co-signers credit and on phone call she brought another excuses, my co-signer used to be a co-signer for another 2 people with the letter of explanation we have a proof everything was on time but it's only report. Also, pay stubs are more than x3 and even x5 for source of income. As today on 26th of Feb, not these people wasted $118 only for a small commission for themselves and money from me. Also not sending my $400 deposit check back. I am trying to keep emailing and calling and leaving voicemails for DIANA and CAROLINA but non of them communicating with me. This check supposed to send out last 2 weeks and after a week Diana called me and apologized they just sent out after 10 days and because I am in LA, I would get it in 3-4 business days and now we are a week more (3rd week) I do NOT HAVE MY CHECK AND ANY RESPOND from these people. If you are self-employed even high income, stay away from this unprofessional team who would judge you because you are just smart and making money from your business.

Diana was wonderful to work with and overall I had a wonderful experience touring this property…read more The apartments seem fair and worth what they're asking for, but ultimately I decided to lease in a different neighborhood. They could improve their amenities a little.

I moved into Ascent in July of 2019. I had absconded from hollywood after my car was broken into…read moreand I'd had enough of living with airbnb issues. Ascent proved to be a quaint, charming, and relatively modern experience that I needed, with some pitfalls. While the units are all completely updated, it's an old building and now and then you'll hear it and feel it. There were issues with the pipes beneath the wall in my kitchen above the sink that were never a major problem but never resolved either. But that's weho for you- aged very gracefully. At least this neighborhood. The building itself is in the middle of the norma triangle which is one of the best neighborhoods in west hollywood to live in. It is safe, quiet, upscale, charming, and lovely. Ascent offers some perks, like a (very small) rooftop pool with an unobstructed view of downtown los angeles that's absolutely priceless. My jaw fell when I toured and saw it for the first time. It was not worth the price I paid. Like I said I moved in july of '19 into a 730some square foot studio... a large studio for sure. And it was $2,595. At the time I think that it might have been closer to fair, and I also might not have known any better. A year and some months went by and in the midst of the pandemic I found a larger 1 bedroom down the street (closer to santa monica blvd) for $2k a month- plus utilities that I now pay (ascent includes all utilities and cable tv in the rent...) meaning i am now living in a larger and nicer apartment for a net of $350 less per month. It's a lovely building with a lot of charm and elegance, they just are still charging too much for it. I see since I moved out that there are like 6 apartments that have been vacated just on my floor alone and I don't wonder why.

Unfortunately, I didn't end up taking the apartment, but I enjoyed my tour and experience looking…read moreat the Ascent so much, I hope to move here when I do in fact move. Angela went above and beyond to ensure I could view the right apartment for me, with painstaking effort and openness and transparency. The Ascent offers beautiful views from its apartments and the rooftop pool and lounge, and is in the perfect spot in West Hollywood. I won't continue any further because I don't want to add to competition when I apply for an apartment there - thanks Angela!

I have lived in one of the Sycamore buildings for 2 years, and I'm only leaving because I'm moving…read morein with my boyfriend and we need more space, as we both work from home. I loved living here. Ari and his team keep these apartments immaculate and do such incredible work to honor the character of each building and unit. Any time I've had an issue, it was resolved within the day. Literally took 20 minutes from calling Ari about my garbage disposal to getting a new one installed. No joke. The shared patio is so lush with greenery and I've loved spending time out there with a book or just to lay out in the sun. Ari is so lovely to work with as a landlord. He went out of his way for me several times beyond the call of duty of a landlord. Offered to hang things in the apartment when I moved in, didn't mind me using the outlet in the garage for my Peloton even though he pays the utility bill for it, supported me adopting my cats, and more. I can feel how much care and pride he puts into his places. What's more, I have loved my neighbors. Not just in the building but on the block. There's a total community here on Sycamore. Also, I've met so many people in the area who are repeat renters of Ari's - that says something. I'm truly sad to leave. If I ever have the chance to live in one of Ari's buildings again, I'd jump on it so fast.

Took up residence in a dream of an apartment at Ogden Drive. In the name of relief, one of Ari's…read morebuildings became available after a few month's wait. I spent the waiting time looking around LA for Spanish and French Normandy buildings as beautiful as Ari's and easily concluded there was nothing close to the level of charm, preservation, and reverence for time-honored architecture and appliances in LA. I loved every corner and minute of my three years there. The rare times I had a sink backup or maintenance request, it felt like Ari had someone at my door within minutes with the remedy. The way he maintained the building, even prepping for rare, stormy LA weather, left for nothing desired. Ari is incredibly thoughtful about creating beautiful spaces for people to enjoy a timestamp in life. Thank you :)