I'm not sure if it's still the same owners as it was 15 years ago or if it's really still called…read morePapa lockers . However when looking at the pictures I happily noticed a familiar ever-so kind family of faces in front of the gates with the banner in the background saying Papa's lockers like i remembered it before. If it is still the same owner / managers of the once named Papa Lockers as before, & if still the "Ma & Pa" of which you can see pictured out in front of a gate with the pups and the name banner behind them)- well then, i can assure you fully that you'll never find a better place to do buisness! Your stuff will be safe and youll find comfort in knowing this from day one! I stored with this family uber Papa Lockers DBA years ago for many years and i honestly can tell you this: they literally saved me time an time and time again. Many times my stuff could have been auctioned but instead they worked with me they helped me figure out a plan and get back on track they locked me out when i really feel behind but they never sold my stuff and they could have. I was honest with them about every single up and down with my health and lay off. Was truthful and they did more than they ever needed to help me not loose the last remaining part of my normal life before all of the bad began that made it hard to keep up on my bill . Eventually I was able to get my bill right and move my things out and I hope I never forget . They're kindness gave me so much more than I can explain in just a Yelp . I have never since met such a kind and caring person in business. I owe them so much keeping my stuff truly safe and remaining mine. They saved me little bits at a time in a way that continuously keeps on from their faith shown *not just in myself, but towards the good that they manage to spot inside all people! I hope one day they read this and hear me say thank you for all that you did for me for all the times you kept my items safe kept my bill low let me make my payments late and tried to help me so that I didn't lose my stuff with ample warnings . To me that's the best place to keep something that you love and cherish somewhere where they cherish it just as much for you

After only 6 to 7 months renting a 10 x 25 unit, Glacier West increased my rental rate nearly 11%…read more I emailed them 3 days ago and have not received a response. During 4 years of renting with a small storage facility, Chain Lake Storage, in Monroe, WA, my rental rate was only increased 2 x's at a fair, reasonable amount. The staff there were very accessible and super great people to work with. Glacier West advertises a lower rate on line to lure customers in then seems to employ a bait and switch scam, it appears to me, to up rates months later. I think 1 year or more to increase rates 5% max is fair and reasonable to deal with inflation. Not 10.9% 6 months into leasing.

It's businesses like this that make me regret fighting for this country…read more I served United States Marine Corps 2001-2005 and have significant hearing damage which affects my eyes as well, I was in the hospital and was one day late getting my "rent" in. Audy not only charged me for the entire month, she insisted on the late charge and then she laughed AT me on the phone (I'm not even kidding). Worst service/experience.

Customer service went from bad to even worse. Several months ago I got a statement saying my unit…read morewas going up to 95.00 from 90.00 per month, (when I already have been paying 95.00 for the last year). Then all of a sudden they sent a monthly statement showing the 95.00 per month... (just when I thought I was going to get credit for overpaying for a year!) Last month a message was left on my voice mail saying I didn't pay. When I returned the call to confirm the check had indeed been cashed, no call back to say they had made a mistake or even acknowledge the call. Then this month I get an invoice(2nd time in about 8 years) saying I now owe late charges for paying late for the last 2 months! I pay all my bills on the first of every month, so can't imagine how it could be late and have always paid this the same way for years... . You people have issues. If you don't like getting $$$ snail mail, then please set up an account that payments can be sent to electronically- like the rest of the world. Left another message today, lets see if they call back...

So I am currently a tenant of Public Storage and I'll tell you what this is the worst storage I…read morethink in the state they've raised my rent on me $100 after six months then on top of that late on rent not even a one whole month, and they threatened to seize my unit and auction it off. I didn't think that was possible I thought that would be against the law. It blew my mind to think that I could lose all of my personal belongings for being late on rent one month. These people are evil straight up if you value your property do not rent from these people.

Rat infestation. We…read morehad a 10x20 unit from March of 21 to February 22. It was one of the first (maybe 5 down) after the office on the right. I wasn't made aware of the well known rat infestation until I showed up in person. I was told nearby units were supposedly not being offered due to 'tenants storing food' and a rat problem. All of our things were covered in rat droppings. A lot of which were items for our young kids. The property knew of the issue and didn't call to share the info. We're lucky to have come to empty it as it might've just gotten worst. The onsite manager is very nice, and was always helpful - and he did the best he could for me. He deserves a 5 star rating. Unless of course he decided not to inform us before I showed up - then a zero. I had flown up from AZ and was loading our 10x20 unit into a uhaul with a reservation that night in Oregon (1/3 of the way back to AZ). A lot of logistics as you can imagine. I didn't have the option of getting this matter handled correctly and I was told again and again that the owner would reach out - but that, we also didn't have insurance! YIKES. Didn't know I needed to protect myself from RATS!! This was back in February of this year 2022 and I've yet to hear a peep. This made for an absolutely awful move in experience to our new home. We had to stage everything in the garage in steps to clean and not bring toxic rat piss and shit into our new home. Thanks Public Storage. Massive, massive fail on this property's side in many ways. Huge F. Maybe, look elsewhere? And ask how they're protecting you from this. Hope you have better luck.

Smokey Point Mini storag Do Not Rent a Unit there. They are never open. You have to call to make…read moresure someone is there and she is constantly gone. You are not allowed access to your unit without someone in the office. You are not allowed to spend more than 15 minutes at your unit.

This place is so well maintained and the prices are really reasonable!!!…read more The manager, Theresa is an absolute sweetheart and always very accommodating for anytime I have needed to get anything in or out of my unit. I have had a storage unit in this facility since 1997. I recently emptied my unit the end of this past summer and was pleasantly surprised when I saw that there was hardly any dust, not one spider web or any mouse poop inside my unit. Everything inside of my unit was perfect, like I had just put it all there yesterday. I highly recommend this place to anyone who needs a storage unit. They have a very secure yard and their manager Theresa is just the best!! Thank you so much for taking such good care of my things. You gave me total peace of mind all these years. I very much appreciate it.

Fantastic new site, great pricing, and Carie was fabulous in getting us lined up with just the…read moreright space! Thank you so much!

From the owner: Money Saver Storage – Stanwood is your premier choice for new, high-quality, and affordable…read moreself-storage solutions. Our facility offers a versatile range of storage unit sizes to accommodate all your needs, whether for personal items or larger vehicles. Our experienced store managers are here to provide expert advice and support, we are committed to providing exceptional customer service. Our professionals are not just experts in storage solutions; they’re dedicated to understanding and meeting your needs with a smile. Whether you’re selecting the perfect unit size, seeking packing advice, or need help during move-in, our team is here to ensure a seamless and supportive experience.

This has been a fantastic place to store our items. The staff goes above and beyond to provide an…read moreexcellent customer service experience. Anna has been truly great and I feel heard and taken care of as a customer. I have taught customer service skills in my previous profession, and I think this team has it down pat. Well done!

Avoid like the plague! At Cascade Storage, the customer is always wrong. For some unknown…read morereason, they did not charge my bank account as agreed. They refused to rescind the late fee. I had signed up for auto pay, but they didn't charge me as agreed. I complained about this, and was emailed a contract very clearly NOT signed by me. Then they lied and said I didn't sign in person, which I did, of course, because it was very close to my home. Then the person who I spoke with said I was calling her assistant a liar. I didn't say, or think her charming assistant was a liar. I thought that SHE was liar. Bottom line, she was an incompetent person who lies and blames others when caught out. If confronted over this, she responds by bullying. She threatened to evict me if I dared to write this review on Yelp! This is NOT a person you want to deal with, in order to avoid future trouble. My unit itself is on the third floor. The elevator is in very bad condition, and actually locked me and my moving crew inside it. We had to push the emergency button to get special instructions to get out of the elevator! You also need a code to leave their yard, or you are locked into their yard! There is NO call button for that situation if you are locked into their yard. The assistant had failed to tell me I needed a code, so I had to wait for another lessee to leave in order to escape. It was winter, at night and it was cold. So, they trapped me twice. I had sold my home and moved away, so I am threatened to have to come back to Smokey Point, find and pay to move my possessions yet again, if I am evicted over this dispute, so I guess they trapped me three times. I am 73 years old, and disabled, so I cannot do it myself. I live on a fixed income, too. Don't put yourself into the situation I am in. Avoid Cascade NW Self Storage.

There name has changed to iron hard storage this is my recap on all of the issues that I have had…read moreI did not know how bad it was until I had to move the stuff out 1) The staff at this and other locations are the rudest people I have ever dealt with on multiple occasions 2) on arrival at the gate you will notice a small dog that will bark uncontrollably at you with a lady smoking in a chair with no regard whatsoever 3) The gates lock after 10pm we were about maybe 10-15 minutes after 10pm and the on site guy that is literally living there was just not a happy elderly person and was saying extremely rude and inappropriate things and jesters around my kids I'm probably also filling a police report do to this incident that my oldest son was recording

I cannot recommend Anchor Storage Arlington (now under new ownership and called Iron Guard…read moreStorage). I have rented a 10' x 30' unit for the last 6 years and although the rent price did increase periodically while it was Anchor Storage, it never jumped up in price like it recently has since being acquired by Iron Guard. Rent went up 80$ per month on my unit! NOTHING has been done to improve the facility. Gates are chincy and act like they don't want to open up all the way, turns and corners are so tight that it is extremely difficult to maneuver a moving truck or truck pulling a trailer. This is why the corners and sides of their units are all scraped up with paint from vehicles, storage units have openings in the roof line and my belongings are so covered in dirt and dust that has blown in and settled (and this storage facility is surrounded by industrial area, dirt parking lots for semi trucks and road construction so you can imagine how much dirt is flying around outside in the area). Also, and this is NASTY, so many of my belongings are covered in absolute filth from mice. Piss stains, poop droppings, mattresses and pillows that were in bags have been chewed into and left with holes. I went to the office at 9:30a this morning (they open at 9:00a). Open sign was turned off and door was locked. 9:00a opening time was posted on their window. I went to my car and tried calling the number for Iron Guard and their automated message told me to stay on the line and someone would be right with me. It played that message over and over for 10 minutes while I waited for them to answer their phone. They never did and they also never opened up their office during that time. I had gone there this morning to give my vacate notice. Guess I will have to waste my time again tomorrow. This makes me even more anxious to terminate my business with them. I do not recommend this storage facility at all. They are greedy and don't do anything to improve their grounds and units. Maybe new ownership will bring some needed changes but so far in the last 6 months I haven't noticed anything except for new signs that say Iron Guard Storage and the biggest increase in rent price that I have ever seen at a storage unit. Also, 172nd is a traffic nightmare and getting in and out of this place can be frustrating to say the least. With the Amazon building and tons of other construction in the area, it will only get worse.