It was great today to see the beautiful staff. Morgan was…read morethe best hygienist. Kind and caring. Very special person Fell like old home week. Best Dentists in Kennett Square. The family invested in Kennett - what a blessing

My family and I started seeing Dr Carl Jr and his father well over 20 years ago. Since then my…read morethree children have grown into adults with families of their own. I haven't always been a fan of the dentist. My anxiety started at a young age. Yet, Dr Carl and staff welcomed my family and calmed my anxieties. Dr Carl Jr connected with my kids through conversations that consisted of concerts, etc. Posted around the office are pictures of his family and his wife's art. I've recommended this office to others quite often. Years passed and my children have moved on. Life is full of twists and turns. Some friendly faces have gone from the office only to welcome new faces who made the experience just as comfortable. My own life has changed as well as so has everyone elses. Understandable. I'm in management in retail. I've been in the industry for 40 years. I know how important good customer service is in all industries. I know it isn't always easy, but good customer service is a requirement. I recently called the office to make an appointment. It wasn't a routine visit. I had an uncomfortable issue that needed attention within the week. I was refused an appointment because I had an outstanding balance of $50.00. Due to a cancelled appointment that was not canceled within 24 hours. I recall that phone call. I tried twice to cancel the appointment. Their phone kept breaking up. I know this because I immediately called a family member just to verify my connection. I offered to pay the fee when I walked into the office for my appointment. I was denied an appointment until I paid the fee. I was willing to pay the fee over the phone. But I had one question. Why $50.00?? She said it was because in the past 3 years I canceled 3 times. Her delivery was not professional AT ALL! I've been going to that office for well over 20 years. I'm sure it's a lot longer than that. My kids are 37, 35 and 31. As a result of her UNPROFESSIONAL DELIVERY I reacted and told her I'd find another dentist. It's not that I didn't want to pay the $50.00. I had no problem paying it over the phone. It was her UNPROFESSIONAL MANNERISM that is making me look elsewhere for service. I'd like to thank Dr Carl and Staff for going above and beyond! The professionalism, the caring, the concern, the fun conversations, the great impression left on my family..... I wish you and your family all the best! God Bless. And Pam, I hope you have a better day.

Go here if you need a cleaning. If you have any actual emergency dental need, go ANYWHERE else…read more Dr. Charles is an inconsiderate, unprofessional person who should not be practicing medicine in any manner. I arrived for a scheduled emergency visit to deal with an abscess, and spent a total of 4 minutes with the doctor in the room. "I'll be right back" was said about 7 times. He sliced the abscess, left the room for 30 minutes with soaking wet gauze in my mouth, with the excess dripping all over my clothing, then made zero attempt to clean, disinfect, or even have me rinse. They sent me on my way feeling like i was robbed.The entire experience crossed the border of 'sanitary' by a wide mile. Against my better judgement, I made the follow-up appointment to extract the tooth, and they refused service the day of the appointment. The lack of sanitation, professionalism, or anything close to attentiveness is disturbing. Stay away from this dirty dollar grab.

I have been cared for by Dr. Godick and his team since 2000. It has been the best care I have ever…read morereceived and still is!

Arrogant, dismissive and disrespectful. They miscommunicated from the start and at the first sign…read moreof trouble from the insurance company they showed their true colors. Even the manager was arrogant and disrespectful, also the issue was resolved within a few hours so their behavior was completely unwarranted. To anyone reading this please know you can get the primary dentist license number from your insurance and you can submit a complaint to the dental board through the state, the forms are easily downloadable online through the state department of health website.

Do not trust the estimates from this dentist. We were told that the procedure was covered in the…read moreestimate showed that we would not pay any money for this procedure. All of a sudden they stopped covering our insurance and now I was out $180. Every single time you go into the dentist, you need to ask them if you are still covered or you will be hit with a very expensive bill.

Fantastically run practice--highly recommend. Drs. and staff extremely caring and…read moreknowledgeable--great communication among staff. Appts. generally on time, what to expect at each visit and next step on braces journey always well explained. Even personal notes sent from staff after adjusting to new appliances. End results were awesome!

My daughter and I had a horrible experience. First day she had her device placed we came home and…read moreone side is not even glue in. She was in a lot of pain, and had to make an appt. else where for it to be fixed. Called for records which I supposedly can not receive for over 1 week, and I had to call twice to get that answer because they could not even call back. Knowing a child is in pain you would expect them to care enough to at least call back. But I guess that's because they don't really care about their patients. And also with electric medical recording they can give you your records by just printing each page. They are just lazy and do not care about their patients well being.

Needed a new dentist after moving to the area and had a great experience at Smile Culture! Dr. Vaze…read moreand the entire staff took time to explain everything to me, answered all my questions, and sat and reviewed both my plan and my estimated bill line by line before we moved forward with any work! Also, their online booking service is 10/10 and they have a ton of appointment options!

The doctors are very professional and friendly. Doctor…read moreMorris is great! Office is nice, well organized and has all required modern equipment. Specifically worth highlighting cleaning service done by dental hygienist Kerry Egnaczyk. She is very knowledgeable, professional and competent.

Dr. Parks and her team are amazing. All the care I've received has been top notch. I won't go…read moreanywhere else for dental work, definitely recommend!!

I sincerely appreciate my hygienist. Great demeanor, patient, caring, forward thinking. I drive an…read morehour to my dentist. Why, because of Miranda! It also helps that The front desk staff actually works with you. Legit. If you are really hard pressed for time, they actually take your availability and call you back with options. Like that day! Amazing all around. Let's talk about the Dr. Also super nice and works with you. Straight shooter, not pushy. Yeah, so I drive an hour to see my dentist. Easy choice.

Our experience through the years has been exceptional. Efficient and always available when…read moresomething comes up. They go the extra mile and are able to accommodate and handle any situation. So happy we chose Carpinello Orthodontics.

Wouldn't recommend. They have 3 offices and none are open on Friday. It's next to impossible to…read moremake appts. Forget about it if you have to reschedule. When I started I assumed I would go to the office that is close to my house but I frequently get asked to take my kid to Drexel hill in the middle of a school day.

Terrible experience with Dr Teresa Addiego. Do NOT see her! She did a molar implant on me that had…read morea huge gap in between the adjacent tooth where I constantly get food impaction now. And this was a redo! The first one also had a gap that I pointed out and she agreed to redo it with a terrible attitude as if it was my fault. Complete malpractice and terrible chair side manner. She does NOT care about doing quality work if she can get away with it.

The dentist here told me I needed a cavity filling replaced and when I went in to have it done he…read more"accidentally" lost control of the drill and drilled a hole under my tongue. I had to have stitches and he then blamed me, claiming my tongue was moving too much. It was numb and isn't it the hygienist's job to assist with this??? To make matters worse, I was billed $68. I will never go back here! Stay away!!!