The staff and the Doctor are amazing. I usually dislike going to the dentist but coming here has…read morechanged my view all together! -Mrs. Moss

The doctor and staff were nice and professional, but do not take their estimate as a trustworthy…read moresource. I had a filling redone that was not urgent; the staff did not check to see if I had a waiting period before being able to get some services with my new insurance. I ended up having to pay out-of-pocket for the full expense. I've never had a dental office have this lack of regard before. Also, in hindsight, I don't think I needed my filling redone and wish I wouldn't have had the service in the first place. I think they push unnecessary services. I definitely felt like a wallet.

They were perfect. I was able to get a filling done, plus cosmetic work on my front tooth which…read morelooks perfect

Amazing staff who are friendly and kind. Thorough dental exams and cleaning. Highly recommend!read more

Is there such a thing as a perfect dental office? It's like Cheers....where everybody knows my…read morename. I literally walk out every time with a sore jaw....because we laugh so much. The entire staff is so friendly, and Dr. Gillette-Backstrom is one of the good-est humans on earth. On top of all of that, they are so freaking good at their jobs. I'm a patient for life.

It's been a bit. I had a crown put on just as Covid was starting a tech did the majority of work…read morewith a dentist overseeing. The crown never felt right but with lockdowns and everything I didn't go back, then surprise a go for a dental appointment and learn what I'd always felt the crown had not been put on correctly. Now I'm having more dental work due yo what was improperly done. Moral of the story if something feels off when you go to any dental or medical just walk out. Get a second opinion, find someone else to finish the work. It may not be easy but worth it in long run.

Very pleasant experience with Ivan and Dr. fuller! Felt comfortable, and welcomed. Very…read moreprofessional and friendly environment, especially for the dental anxiety I experience.

The Springs Modern Dentistry, 5198 N Nevada Ave Ste 100…read moreColorado Springs, CO. 80918 I am 77 and recently had to front crowns put on by Dr. Leila Seabaugh. The permanent crowns were made at a lab and when they came back neither were quite the right color to match other teeth nearby. Although I said they were acceptable, Dr. Seabaugh was not satisfied and proceeded to adjust the lab orders for a better pair. When the second pair came back from the lab, they matched colors extremely well. I have had other dental work done by Dr. Seabaugh. I have found her to be very skilled and caring!

The dentures they made for me here did not fit my mouth and I know they knew that when I walked out…read morethe door, I have never worn them and can't wear them and I wasted a lot of precious money

What terrible people at this company. The whole staff and Jesse should be ashamed and not trusted…read morewith your business. A few weeks ago via DoorDash a not cheap platform they ordered 2 large pizzas one specialty and 5 sides of sauces. Easy 60$. 75$ ish. With fees. How did they make up for that. They stiffed the driver. I spent 38 minutes in their order for nothing. Not a penny. If they treat people in the service industry this way trying to perform an honest living. Think long and hard about how they will honestly treat you. Shit on you bear creek dental.

New patient, had an 8:00 a.m. appointment. Had to arrive early since they did not send paperwork…read morelike they said. After completing paperwork, I sat in the waiting room until 8:35 before being called back. I was there for a toothache only. It took 5 min+ just to get my name in the computer for an X-ray. After the X-ray it took another 5 min+ to have a dentist look at it and tell me I needed to be referred to an oral surgeon ( thank goodness!!!!). Once I learned who they refer patients to, I asked to be referred to another surgeon I am familiar with. I called Downtown Dentist after my appoint was done, 1 hour for 1 X-ray, and provided them with the surgeon's information. After hearing nothing for 2 days, I called the oral surgery center. They had not received the referral!! The people at this dental office were nice but the place is a train wreck. If you want a place that cares about your care and time, this is not the place for you. I will not go back since they blew it from start to finish.

Made appointments for my two children in late July, for my to children for standard cleanings…read more Appointment was to be for August 5th. I spoke with a female receptionist, who assured me they were in-network for insurance. She also assured me that she would verify all of this with the insurance and if there were any problems (being out of network) she would notify me prior to the appointments. Never heard from her, so I assumed all was good, only continued to get reminder texts for the appointments. When we (myself and my two children) walked into the office for our appointments, it wreaked of urine and feces. It was absolutely disgusting. I was never asked by either hygienist if I wanted my kids to receive fluoride.(whether I wanted to or not doesn't matter, it's standard practice to ask the parents) after waiting quite a long time for two standard cleanings, I was told there would be a "co-pay" for each child because the cleanings were only covered at 70%. I paid the "co-pay" and we left, thankfully, finally escaping the awful smell of a used diaper. It was truly disgusting. A few days ago I received a bill saying we owed much more than initially presented, mind you, for standard cleanings with no cavities. We were billed as if the dentist was out of network; so lied to about being in network and fraudulently billed by saying it would verified beforehand. Not to mention, the "co-pays" were not deducted from any of the cost. When the kids father (primary for insurance)called to straighten out the billing issue he was told they use a 3rd party provider for billing; it just keeps getting better. Then had to leave a VM with the billing service, to be told, in a recording, that a return phone call would come in 2 business days. Downtown Dentist, this is who you would like representing you by doing your billing??? This is unacceptable and the dentist is in fact in network. How can you even allow clientele to come into place of business smelling that way? How can you bill people this way after lying to them and making them feel reassured that their insurance is in network. This is fraud. -10/5 recommended.

If you're looking for top of the line and state of the art imaging technology, this is definitely…read morethe place to go. I was very impressed by all of the new machinery that they used to get extensive images and x-rays. They were able to create 3D models that showed high-level details of my mouth within minutes. All the staff was courteous and professional. The facility was also very clean. Otherwise my visit felt transactional and impersonal which I personally do not expect from my dentist. The recommendations that I received for my dental care plan was the most expensive and inconvenient procedure with no other options being considered. Then I was dismissed to the scheduler who tried to schedule everything in the next few days. She wasn't overly pushy and I was able to politely decline but I was disappointed. In contrast, when I went to another dentist for a second opinion, I was given more reasonable and flexibility options that address my dental care needs based on priority and most cost-effective use of my insurance over time. Two different schools of thought. I understand them both very well but as a patient, I prefer having my suggested care plan provide me with incremental, customized options rather than just the most expensive one size fits most plan. I hope this helps everyone.

I was very excited to have a dentist that could accommodate our family's schedule with appointments…read moreon weekends and after 5, but the service was not what we expected. After my husband posted a bad Google review (they constantly changed his appointments), I received a text message stating that they canceled my children's future appointments and our account due to the review. I didn't post a review, but now I will. My first visit I went into an extreme panic attack where my body froze up and required me to have laughing gas. This has never happened to me before and I did not blame the dentist, but when I went back 6 months later, I was told that the dentist did my filling wrong so they had to redo it. They covered all the costs which I was happy about, but it was still traumatic. This was a childhood filling they replaced that I never had issues with, but I trusted their expert opinion and let them do it. I ended up with mouth pain and bite issues that I had to go back for. My second incident happened a few weeks ago when I was diagnosed with sleep apnea. I was exploring all my options and my primary care doctor suggested I speak to my dentist regarding a dental device. I called, the office confirmed they do this type of thing, so I scheduled my appointment for after work. It was their latest appointment, so I took my toddler in their PJs expecting the appointment to be short. We waited in the lobby for 45 minutes with my son starting to lose his mind before we were called into the office only to be told they don't do dental devices. They referred me somewhere else. Such a huge waste of time. I'm a pretty patient person and understand mistakes happen, but having this company automatically remove our account and inform me over text without any sort of real communication was the last straw.

I just recently moved and was looking for a good dentist. The last dentist I visited was amazing…read moreand I was not sure about how my next dentist would be. SmileCOS really made the difference. Everyone was so kind and helped to put me at ease. I like to ask many questions about my care and how to take care of my teeth. My hygenist, Jenna, was amazing with answering my questions and helping me to feel comfortable. I appreciate the thoroughness from the x-rays and photos taken of my teeth. Jenna also gave me great advice to help me better care for my gums. Alexis helped to further ease any other concerns by explaining the consultation visit with the dentist. Every step of the way I felt so cared for. Dr. Darquea also did great with explaining everything so well! Also, thank you to Andrea who checked me in and Elena who took care of me at check out! Y'all definitely have a new patient for sure!

This dental practice charges a $75 cancellation fee if less than TWO DAYS NOTICE to reschedule an…read moreappointment. If you're a busy professional who may need to make last-minute (or even 48-hour changes) to your schedule, this practice won't work for you. This is compounded by their reduced office hours -- some partial days, etc. during the week. And yet, if you have a dental emergency and try to get in at the last minute, you just can't -- or it's very difficult. Generally not very accommodating. I also I had an implant procedure that didn't go well -- the implant post fell out of my mouth after a 1 1/2-hour bone graft procedure to put it in. While I was patient with this situation, they don't extend the same flexibility and courtesy to their patients.

Dr. Roxy and her entire staff are amazing! I have been a patient for two years after my previous…read moredentist retired. I couldn't be happier with the care and warmth of my experience. My most recent treatment was for a crown. It was painless and turned out perfectly! I highly recommend Dr. Roxy and her team!

My family switched to Dr. Roxy when our insurance company stopped working with our other dentist,…read moremy children has cleanings and everything was fine, my husband went for his cleaning and they told him everything was fine, that was a week ago, today he went back to our previous dentist and has to have oral surgery. He had a 10mm pocket of infection above a top molar that infiltrated his sinus cavity. He was in surgery an hour later. This could have turned deadly. We will not return to Dr. Roxy.

Paul is an excellent dentist, filled three cavities this morning. Felt no pain and the work was…read moredone quickly with excellent results. In addition to being a good dentist, he has very good communication skills and the girls working the front office are friendly. Would not go anywhere else.

Dr. Paul is an excellent listener, and truly cares about his patients. He would never push or…read moreforce a patient to do something they do not want or could not afford. He is kind and friendly. Being an excellent dentist is just icing on the cake!