Amazing work! Completely changed how my bathtub looked and would recommend. She was great with…read morecommunication and did a great job throughout the apartment.

Decent price and very good cleaning service. Communication is somewhat challenging but they have…read moretranslator apps and so do I. I am planning to hire them again.

Summary: Do not recommend and will not use again. Unsatisfactory cleaning. Poor customer service…read more In a commoditized industry, such as cleaning services, where one can go anywhere, customer service is what separates one company from another and drives customer loyalty. Unfortunately, I will take my business elsewhere in the future. Background: Hired Busy Ladies to perform a move-in cleaning on a new home. Authorized up to 4 hours of cleaning and would approve addition time if required. Specifically requested that cleaning focus on the insides of cabinets and closets. After providing instructions, I left the property and returned two days later. Cleaning review: The home had been partially cleaned and there were several areas that received a cursory, and not thorough, cleaning. The cleaners missed several big items including an entire section of cabinets in the kitchen (16 to be exact), sections of shelves undusted, and completely missed the faucets in one tub. I spent an additional 2 hours cleaning to complete the job they didn't do. Customer service review: I worked with the owner, Kelly, in an effort to resolve an unsatisfactory service. Kelly offered a $60 discount on future service. I was expecting an offer to complete the work that was partially completed instead of an invitation to reuse a company that has already provided substandard service. Good: - Scheduling was over the phone and easy to coordinate. - 3 workers that I worked with were very pleasant. Bad: - Quality of cleaning - Customer service

After some bad experiences with other cleaning companies I tried Busy Ladies. I've never been…read morehappier and my apartment has never looked better. Cat hair is GONE! Kitchen & bathroom are sparkling clean. The cleaning products are environmentally friendly and smell great. Nothing bothered my asthma. Joseph & Jackie were thorough, fast & efficient and are very nice people.. Even my high strung anti-social cats loved them. The price was reasonable too - and less than the other companies I tried. I'm setting up more sessions for future cleanings. Excellent company.

Christy's cleaners have been a solid, affordable choice for home cleaning. I have used them for…read moreover 1.5 years. I rely on them for vaccuuming and mopping, surface cleaning, light organization, refreshing the bedsheets and making beds, thorough bathroom cleaning, and a few other tasks in that vein. I have two kids, so the house can get very messy surprisingly quickly! While I prepare the house for the cleaners' arrival (rotating the laundry and dishwasher, and somewhat organizing the kid clutter), they do a great job at making the house feel fully clean. It is a nice reset every two weeks! I recommend Christy's service. It is well priced and they reliably get the job done.

Christy and her team were my cleaners for almost 6 years (until I had to move out of the city for a…read morejob) and I loved them and recommended them to all my friends and colleagues. Wish they could have moved cities with me! They're thorough, efficient and very professional.

Lidia was exceptional providing the cleaning service for me. Her flexibility to accommodate me in…read morewas super quick. She left everything clean and shiny. Her cleaning skills are great. I do recommend her

Lidia is fantastic! She's cleaned my house twice. Once for a move-in clean where everything…read more(including inside cabinets and appliances) got cleaned. And then a second time after I had some ceiling's resurfaced. After the ceiling work (done by a contractor) there was a huge amount of plaster dust and debris coating everything - she came in same-day and cleaned out everything again. I tried to mop the floors to get the dust up but it made almost no difference but she got everything clean. Super responsive, kind, and efficient. Will definitely use her again in the future!

Dinamarta has been coming to clean our apartment once a month for a little over two years now. And…read morein all that time, she has kept our apartment spotless and made our lives so much easier. After she leaves, everything always smells fresh and clean, and the floors literally gleam. She even goes above and beyond and does things like fancily folding our towels for us! I also love that she does all of her communications via text. Not only does it make scheduling super convenient and easy, it's also just nice to have a written record of schedules and the agreed upon price for everything, because I am not the best with remembering things. I honestly can't imagine going back to life before Dinamarta. She just comes in with her sunshine-y personality and smile, puts our living space back in order, and does it all for the best rates you'll find anywhere in the Greater Boston Area.

We recently moved and doubled the size of our house. Dina happily accommodated us and is doing a…read moregreat job with the additional space. Given that we've recently grown our family, we've had to increase the frequency of Dina's visits and she happily worked us into her schedule. Pro tip : to get the fastest response from Dina, please reach out to her directly via text.

They will quote you one price initially and change it later. They quoted me $230 to clean the space…read moreand four cleans later they wanted $300. None of my cleaning criteria changed, I did not ask them for more services, and I always expressed how happy I was with the clean. There are great cleaning services out there that aren't shady. Cleaning was decent but the bait and switch on pricing was not professional.

I have been using Karol's Cleaning services for around eight years now. All of her staff members…read moreare efficient, reliable, kind, and honest. They do a great job. Carol also responds quickly to messages and communicates effectively. I don't even have to be home when they come twice a month because they are honest, hardworking people. Great service with reasonable rates.

We began using Green Clean Salem more than a year ago. We are extremely happy customers. Our…read moreroutine cleanings are always terrific. We sought them out for being eco-conscious. Very friendly and hard working. Highly recommend! Note: I read the couple lower rated reviews. Since they seem to stem from 1st experiences I went back into my emails to review what expectations were set at the beginning. The owners Pricing and Policy email is so detailed and specific it leaves nothing to be misinterpreted.

I tried them out due to the reviews and just moving here. The two young ladies that were sent were…read morevery sweet. But. That was about the extent of the positive. The owner let herself into my house to check on the girls, said that the first cleaning was cash only (10 mins until they were finished), then left. I left to get them cash, and as I went to look at the job that was done, and I was incredibly disappointed. There was dust and paint chips all over the counters. The overhead hood of the stove was covered in gunk, the toilet bowl scrubber was left in the toilet, the bathtub was filled with sudsy cleaner, and the bath mats were left up. I contacted the owner regarding such, and I was advised that I had a great cleaning, per the UNAUTHORIZED pictures the girls took of a few things that they did scrub. Never. Again. Outrageous cost for disappointment. Here's another reason, as you can see, as PROOF, an argumentative response instead of finding an ideal resolution for all parties involved. Now she even changed the "time" that her employees attempted to clean the home. My HUSBAND and I work from home, and we're working the whole time. Not sure how we could possibly have made anyone uncomfortable while we were very busy working in our office. To even bring up the fact that my husband had to use the restroom is asinine. BLAMING us for her employees shortcomings. NOT ideal or professional as an owner of a business.

Didn't even have the common courtesy to let me know when she couldn't make it to my house for the…read morequote. It was initially scheduled at 2pm, she put it off to 4pm because she had to pick up her daughter, and then didn't show up or respond to any messages. It is now 5 days later, and not only did she not apologize for unprofessional behavior, she never reached out at all. Please give your business to someone else more deserving.

I have had Ashley clean my house every 3 weeks for nearly 4 years. We are so pleased with how…read morecareful & attentive she is and how the house looks when she is finished. As others have attested, Ashley takes pride in doing a job well done, and it shows. We also have pets --- and she thoughtfully lets them out and back into the house while she vacuums up all of their hair. She is thoughtful and attentive that way. In addition, Ashely is reliable and a lovely person to know. I recommend her business without hesitation because I want her to do well and sharing is the right thing to so; however, selfishly, I'd love to keep Ashley's business as a wonderful secret to ourselves. :)