best place for boarding and daycare our little one had a great time at his first boarding weekend…read morewe will for sure be back. Highlight recommended everyone was so nice to my baby

Sweet Magnolia continues to be our choice for boarding Prince. He's definitely a senior dog now…read morewith some old folk problems and the staff are wonderful with him. Megan & Jerry are animal lovers and I've always felt completely comfortable leaving Prince for as few as 2 nights to longer than 2 weeks. Love their staff as well.

Same day nail clippings, walk in was available when I called which was appreciated. Just needed to…read morebring rabies vaccination records. Very loud, and overstimulating, for us and the dogs. Our first dog came out slightly panicked but normal for him. Our second dog was timid, and jumpy. Which is normal for her, however she never is aggressive, never lunging towards anyone. She was pulling away, not growling, or anything. They put a muzzle on her, which would be understandable if she was aggressive in anyway, partner was put off by this. Great for a convenience (that's it), however won't be back.

The Staff are the most Amazing people than any other groomer place I've ever been and I've had nine…read moredoggies over the past 30 years. My current pup is not anxious when we arrive and often gets excited to see the owner. They do great cuts, trims on r baths and my dog ALWAYS looks a Million Bucks... without breaking the bank!

The woman owner here is very friendly and works very hard. She always does a great job bathing and…read moredrying my mother's little dogs, plus she does an excellent job of trimming the dog's nails making sure to round them off with a special tool. Her prices are very reasonable. Actually they're too cheap so we always leave her a good tip. She does good work and you won't be disappointed.

The prices here for nail trimming are fantastic. I have only taken my dog for a nail trim and to…read moreget his teeth brushed. Service has been super fast and customer service is nice. It looks like she offers specials and add ons to packages.

Took my newly adopted dog there because he had been experiencing coughing, sneezing and copious…read moreamounts of mucus draining from his nose. The only reason why I went there and not somewhere closer is because the place where I adopted him from gave me a $250 voucher to use at a VCA clinic. After my visit, you couldn't pay me to return. To begin, there isn't one nice or happy person that works there!. My experience started with the vet tech Taylor and then later we were joined by the veterinarian Dr. Leslie. I asked Dr. Leslie if she could take a look at my pups sutures from being recently neutered. With her ungloved and hopefully sanitized hands she aggressively pinched and grabbed the area so hard that it broke his sutures and caused bleeding. I'm no doctor but, I'm pretty sure that's not going to promote healing. He was not bleeding before we went in. I know they took him into the other room for about 1 minute to weigh him. I'm not sure what else they did. I can tell you what they didn't do in front of me. I never saw them take his temperature. I never saw them looking in his ears or in his nose, his teeth....nothing at all! The only thing I saw anyone do was observe him from a distance and give him a milk bone. Dr. Leslie told me that he seems fine. She doesn't see any mucus coming out of his nose. Well, there was but, he licks it up or it's draining down his throat when he's standing. While there, he was coughing and sneezing. Due to her disbelief, I felt compelled to prove he is suffering day and night from congestion so, I pulled out a picture I took of him the previous night with a puddle of mucus on the floor, where he was sleeping. She replied, "oh yuck!". Not the most professional verbiage I've heard but what bothered me is, she was dismissive of my concerns and never felt for swollen glands or lymph nodes etc. . Also, why did I have to pull up a picture to prove that he has indeed been suffering from sinus issues? Why didn't she look at any part of him except for the sutures she ruptured?!! Throughout the appointment, I would ask the doctor a question but, before she could answer the tech, Taylor would either interrupt the doctor or speak for her, which seemed very odd to me. I don't know why the doctor allows the tech to steamroll over her. It was very unprofessional and I didn't want to hear her answers, I wasn't asking her and I'd rather hear from the person that has a doctorate. From both Taylor and Leslie, they responded with a condescending and patronizing tone. Meanwhile I noticed that Taylor, vet tech would do eye rolls towards the doctor, thinking I couldn't see which was beyond rude. Taylor was very snarky, haughty and self righteous just awful. I feel like that place sucked the soul out of me. I've noticed some of the responses by the manager on here is they can't find you in their database or as being one of their clients. So, to clarify..Yes I am and I was just in there, Monday September 8th at 2:30. Well, I was there and my appointment was at 2:30 but I wasn't seen until around 3:15. I didn't see anybody waiting in the lobby. They were not busy. It's now Friday and dog is still sick, I've emailed and called several times now to pick up the antibiotics that Dr. Leslie said she would prescribe if he didn't get better in a few days. She didn't want to give them to me right then because she wants to be a a good "steward" in the medical industry. Ok. I get it but MY DOG IS STILL SICK AND I NEED HIS MEDICATION!! I can't imagine taking an animal here, especially if it were a life and death situation. Or if it was time to send your fur baby over the rainbow bridge. There was no sense of caring at all at this place and I guess they don't take the "Hippocratic Oath" here. Go somewhere else, ANYWHERE ELSE BUT HERE. Update: The response from owner is utterly ridiculous and patronizing which proves my point! They want me to contact their review department so they can "listen and support me"? What?! You're a vet clinic owner, not a therapist. A more appropriate response would be: 1. I'm sorry 2. We will address this internally so it doesn't happen again 3. How can we make this right? I guess it's the trickle down from the owner. Not one iota of taking responsibility.

I have taken my pets to VCA before. I have cats. One of my cats got attacked and has a fairly…read moresevere injury to her face and R eye. Eye is bleeding, almost swollen shut. Poor girl, may lose her eye. Took her to VCA so they could look at her and hopefully help my cat. No compassion shown to us. Wouldn't see her because I didn't have an appointment! Also told me there would be an emergency exam fee, IF they would even see her. I have an injured animal These people are veterinarians, but only worried about an appointment and how much money they can charge me. Most veterinarians are concerned for animals health, but certainly not the case today. I 'm sure there's infection involved, wouldn't even assess her injuries. My cat may lose her eye, VCA lost any and all respect from me and I WILL NEVER BRING ANOTHER ANIMAL to VCA again. No appointment, zero help, waste of my time.

100% best groomer in San Antonio! Trophy, our male rescue Shih-tzu, is very stubborn - yet…read moreAngela's nature allows her to gain full confidence and obedience of the dog. She is highly skilled and knowledgeable in all phases of dog care. As a rescue, Trophy had intense fur matting in his ears and tail. Our vet had concerns that painful hematomas could develop, and recommended Paw Prints to remedy. Angela was an expert in the condition and was able to bring Trophy back to full health. Trophy loves his visits at Paw Prints! Wish I could submit a 10-star review!

I still bring my dog to Angela, and I still love this business! My shihtzu won't let me bathe her…read moreor touch her face, but she will let Angela work her magic without any fuss. She's a miracle worker!

Casy is the absolute best!!! She has been watching my animals for several years now and she is the…read moreonly person I trust to leave them with. My dog and cat are very comfortable with her and get excited every time they see her. My dog was recently diagnosed with diabetes and Casy even came over to help me with the insulin shots (as it was hard for me to get use to) I highly recommend her to anyone in need of a pet sitter, she will give your furr-babies All the love and attention!!

This is a very an excellent vet. I found them to be very caring and willing to take the time to…read morelisten and understand what was going on with my pet. I would highly recommend them to my family and friends. Cindy Keale

came here with a sick kitty i found on the side of the road and then immideatly took her in and…read morewere able to help me. after everything was done they walked me through the whole process of how to administer the medicine i was given and even a book on how to care for cats (never owned one before). so grateful for the team

We moved from Northwest San Antonio to new Braunfels about five years ago. We tried Encore for the…read morefirst time about a year and a half ago and we were so impressed and pleased with the customer service that we are now a regular customer. Jose has a special way with dogs we call him the dog whisperer. Our dog is a rescue dog with behavioral issues she was very hard to socialize because she was afraid of everything and would sometimes act out aggressively. I did not ask for training but we've noticed since Leah has been a regular guest, her demeanor has noticeably changed. I asked Jose about it he said that he does walk her and work with her. She is now able to walk with other dogs and is much better socially. I used to walk her at night because I was in embarrassed of her behavior , we now take her on walks together during the day she is a new dog. Thank you Jose, we are loyal customers.

This is the worst place you could ever take your pet... they do a horrible job, and are rude thru…read moreand thru.... they quote you a price and then up it afterwards..... They left my dog coat still damp and left his sanitary area butchered and so uneven, that you could see skin in some areas... didn't offer an apology, so I guess this is the ROUTINE care they give!