Amazing service. Tyler was the best. He immediately greeted me at the door as he was arriving for…read morework and fixed my problem in about 5 minutes. I really thought my bike was ruined. The shop saved my vacation. I wouldn't have been able to ride the rail trail for three days. Great service and awesome workers!

Prices were the best we found in the area. The owner was personable and got us taken care of…read morequickly. Bikes were great quality and they allow you to return after hours. Would definitely rent again.

Thank you "Bicycle Repair Man" for saving the day! Halfway through a 30 mile ride, my seat dropped…read moreand the nut was stripped. If not for the help from this bike shop, I would have been stranded or at least very uncomfortable. Thankfully, Jimmy quickly found a replacement and repaired my bike all for no charge. Thank you so much for your help!

The guy working in there, (possibly Jimmy based on the other reviews?) was wicked nice. My brother…read moreand his gf needed helmets (already had bikes) and they asked if it's possible to rent the helmets and he allowed them to just borrow them for free. "I'm not going to charge you for staying safe" is what he told us. THAT alone would have me recommending this place to anyone. The girl behind the counter was also very nice! I'm not sure of her name but she was helpful when I was looking to rent the bike for myself! I rented a bike for the half day time, and the package included the bike, a helmet, a lock, a basket (my bike had a basket), and a couple different maps of the area. All for $20!! You can not beat that price! Also the bike that was given to me to use was purple which was a random little awesome thing, as purple is my favorite color!

The staff are extremely knowledgeable and always helpful. Great job servicing my bike and willing…read moreto answer my questions. I have used them for tuneups and repairs for several years and always get great timely service. Great selection of riding gear including gloves, helmets and bike carriers. I highly recommend visiting the shop for your cycling needs. Located next to Cape Cod Rail Trail in Orleans.

I brought my very old bike by yesterday with a chain that kept detailing...Barry was so helpful &…read morekind - diagnosing the problem quickly and fixing me right up! Very highly recommend Orleans Cycle for repairs...we have also rented bikes in the past & purchased a helmet - always a good experience!

Capistrano Bike Shop in Eastham is everything you want in a local bike shop. The owner is…read moreincredibly polite, helpful, and genuinely cares about his customers. I stopped in needing a little help, and he went above and beyond without hesitation. It's rare to find that kind of friendly, no-pressure service these days -- especially in a busy summer town.

Very nice guys- but unfortunately they don't rent e-bikes at this time ( September 2025) . They…read moredid say they were probably going to start renting them in future.

Bought 2 bikes from here. Can't explain how great they are. They have a new guy on staff named…read moreMark. He came through on a service that was super timely. Very knowledgeable. Consider renting or buying here in Yarmouth. Located with direct access to the The Cape Cod Rail Trail

The staff was great Great instructions on how to use it. It was a blast! I can't wait to go…read moreagain. I will buy one if I win the lottery!! easy in easy out location right on the trail.

we're summer renters staying in Wellfleet for two weeks and the owner of our place lends us two 20…read moreyear old Trek bicycles that we've used for the past five or six years here. Since each bike had a flat on the rear wheel,we brought them to a different bike shop first before Idle Times and they told us we needed tubes and also tires, and that with labor and parts it would be $160 or more, plus that place wasn't ready to do the job Because it needed toget the tires from its other store. When we got to Idle Times, we explained to Laird that we wanted the bikes fixed, but not "perfectly" since we don't own them. He totally understood and replaced the tubes, patched the tires, put in a spoke, replaced a cable or two, adjusted the front fork bearings and did several other things including a lot of adjustments and now the bikes work better than ever. It cost us about $120 all in (we even got it tax-free because it was tax-free week). Laird is totally knowledgeable and a great mechanic And the job was done right and done expeditiously. We could not be more pleased.

Rented a couple bikes and a kids bike trailer for the week. The tires on the trailer were…read moreunfortunately incredibly worn, to the point that the threading of the tire was visible. While noticeable, it wasn't an issue until we had a flat with both my kids inside many miles from where we started. Had to bike to Idle Times and exchange the wheel for a new one, which they were kind enough to immediately help with. However, when we returned the bikes, I mentioned this to a staff member. They stated that they were just trying to stretch the life of the trailer tires as far as possible and seemed angry when I suggested this wasn't a good idea for a trailer meant for carrying kids. The owner was even less apologetic. Over email, he insinuated that this was my fault and that the trailer must have been dragged behind a car (logistically near impossible, if you take a second to think about it..) even after the staff member had admitted fault. When pressed, he continued to double down, telling me to "take my meds" and called me "mentally ill", perhaps insults that would have been acceptable in 1990. In his final reply, he informed me that he would be going to the police if he received any more messages from me (there were only about 4 messages back and forth) to get a no trespass order. Safe to say, such an order will not be necessary, would never rent from Idle times again or step foot in their shops! Very disappointed by this experience, surely there are many better options on the cape.

LOVE this place - travelled from way lower cape to get the bike I wanted (which they special…read moreordered) and returned to make some changes to it - all of it so easy - frank ready and willing to help out in a. moment's notice and trust me - I am a bit of a princes and he was able to make my experience perfect!!

Stopped in for a flat repair. No "we'll get to it next week" or "we need to order a tube special…read morefor that". Instead the owner dropped what he was doing and fixed it right then and there. I was out in minutes. This place consistently delivers over and over again. Give them your business.

The chain on my bike broke right near this shop, and the owner was extremely helpful and…read moreinformative. Put in a lot of effort to help us out and was very generous and friendly. :) Definitely recommend for anything.

Excellent Excuses; POOR Maintenance…read more It's the bike shop you want to love, but can't. It's got a cute name, great locations, is friendly, and family run. We rented twice in the 2021 season, a total of five bikes. Almost all of them had maintenance problems ranging from the annoying to the trip-stopping. One bike seized up on the trail. The excuses and apologizes were convincing and friendly, so we came back for a second go. Worse. Example: One kids bike crank seized up. That's not a mishap. It's the result of not cleaning and repacking the crank bearing annually, which should be normal routine maintenance for rental inventory. Example: A half-hour later they showed up with a replacement bike and an excuse, but the technician refused to stay until our child fully tested it. That bike had a front derailleur and shifter so gummed up and dirty that it took superhuman effort to shift. Our child could not operate it, so plod along with no front derailleur. Example: Three bikes had grimy tacky grips. They excused themselves saying last year's sanitizer destroyed them. Ok, but why didn't the replace them? They claimed they can't get any because of covid. I took that at face value, but then checked on Amazon that same day. I can order any number of brands, delivered as soon as tomorrow. So a bald-faced lie. Example: Two other bikes had one inoperable derailleurs each. Each and every problem would have been avoided by modest routine maintenance. But with every bike rented, I guess they figure, why should we bother? One reason is a review like this. Try another shop.