LOVE this place - travelled from way lower cape to get the bike I wanted (which they special…read moreordered) and returned to make some changes to it - all of it so easy - frank ready and willing to help out in a. moment's notice and trust me - I am a bit of a princes and he was able to make my experience perfect!!

Stopped in for a flat repair. No "we'll get to it next week" or "we need to order a tube special…read morefor that". Instead the owner dropped what he was doing and fixed it right then and there. I was out in minutes. This place consistently delivers over and over again. Give them your business.

The staff here is so friendly and helpful! They had several people available to help us, so we…read moredidn't have to wait. They took the time to fit us for our bikes and made sure we were all set. They offered us maps and sent us on our way. Bikes worked out great!

Had a great experience renting bikes, helmets, locks, and baskets with this team. They have a great…read moreselection to choose from and are very friendly. Better yet - they deliver!

Barb's Bike Shop is one of the "OG s" of bike rentals on the mid Cape…read more We have always had friendly service and bikes that are in excellent condition. Our rental today was equally great. There was a very young person working as an assistant and his customer service skills were amazing ( for any age). We had a great bike ride and brought swimming gear for a dip in Seymour Pond ( right on the path on the way to Brewster. Another great outing renting bikes from Barb's!

I just called to get info on a repair & tune-up and the lady on the phone was immediately rude &…read morecondescending. Of course I decided to take my business elsewhere. I asked if she was Barb & she said no. It just takes one rude employee to drive my business away, lose Barb money and score her a bad review. I immediately called Palm City on Route 28 in South Yarmouth, and the guy was super-pleasant, gave me prices and said they could look at it right away. The tune-up is cheaper also. There are other bike shops right on the bike path in nicer, shadier and more scenic sections in Brewster & Orleans. The Dennis section where Barb's is located is hot, dry & sunny with no scenery. They just get customers due to location, not prices or attitude. One review said they were too lazy to dig out the proper-sized bike for them, and another reviewer said they were rented bikes with no helmets because they "ran out". How reckless & irresponsible is that?? So I'm not the only disgruntled customer. I'd say Barb's needs to hire nicer employees & get their act together or they will keep getting bad reviews and losing business to the nicer shops in better locations..

We were a party of 4 biking for a 3 day weekend. One of our tires popped. We arrived to the store…read more5 minutes before they were closing and they glady changed the tire for us even though it meant they had to stay a little longer. They chargedus $33 which included the tire and labor which we felt was very reasonable. We were so pleased as it meant we could all continue to bike together. Very friendly staff. Highly recommend

They made our Labor Day weekend rental happen and were great and proactive on communication…read moreincluding delivery!

Fabulous find! New e-bikes in stock and fully equipped with everything you need for the day. Also…read morefound their prices less than the local competitors. Plenty of parking onsite with trail access directly across the street.

From the owner: Locally owned and operated E-bike rental. No minimum required. Bike lock and helmet included with…read moreeach rental. $49.95 Full Day / $20 Per Hour

I previously wrote a review that was two stars. That score was based on a new bicycle purchase that…read morehas hydraulic brakes. The brakes failed to operate correctly because I'm big and didn't know that both calipers needed to be used when braking. Similar to the stress of mountain biking. I was never educated about this and had a costly repair. Jeff called me today to tell me that he was sorry about missing this detail during my purchase. He offered to reimburse me for the repair. Jeff was great on the phone and I'm so grateful for that. Five stars now!! I didn't accept the reimbursement offer, this is a skilled bike shop that will continue to have my business. Best, John Cashman

I needed to get my bike repaired and I didn't have a vehicle that could get it to a bike shop…read more They are the only ones in the area that offer a pickup and delivery service. I called on Monday they came promptly Tuesday, picked up my bike took it to their shop, repaired it and brought it back the same day. Great service!

Amazing service. Tyler was the best. He immediately greeted me at the door as he was arriving for…read morework and fixed my problem in about 5 minutes. I really thought my bike was ruined. The shop saved my vacation. I wouldn't have been able to ride the rail trail for three days. Great service and awesome workers!

Prices were the best we found in the area. The owner was personable and got us taken care of…read morequickly. Bikes were great quality and they allow you to return after hours. Would definitely rent again.

I've never had a better bike rental experience! The owner was friendly and helpful. Had us…read moreoutfitted with affordable bikes in less than 10 minutes and we were off down the bike path for a wonderful 3 hour family jaunt to Orleans for lunch. He even recommended a stopover at the coolest beach where they have tidal flats and interesting animals. It was perfect for our group of 5 people with varying ages/biking abilities! What a great day!

Review of getting my bike fixed:…read more Was riding on the Cape Cod Rail Trail and got a flat tire near Cobies. It was 4:30pm, so I called to see how late they were open and if they would be able to fix a tire so close to the time they closed. Luckily it was only a 2 mile walk to the bike shop, and they immediately took us in. We needed a new tire and tube and the man who helped us was amazing. He was incredibly nice, walked us through everything he was doing with the bike and why we got a flat on our back tire. We asked him if we should get the front tire replaced as well since the bikes are 10 years old. This would have been a good opportunity for him to upsell us, but he said we would be fine and didn't need it. I really appreciated this. We were in and out in less than 20 minutes - he was so fast! The store: - You can rent bikes and kayaks from here hourly or for the day. - They sell helmets here for kids and adults. The brand they currently have is Giro, around $60 for an adult. Location: - Big parking lot - Right off the bike trail if you are biking here

Unmaintained bikes and slow service…read more It took 45 min to pick up 2 bikes and a trailer. The person helping us forgot to give us the second bike. Then, their bikes are unmaintained. The first bike had a broken gear shifter. The second bike they served us had a broken seat, to which they replaced the seat with a seat that had the cover cracked. Finally the trailer had a flat tire which we didn't discover until after we bikes a few miles. The guy also "cleaned" the trailer with a leaf blower. Kind of genius but not really the clean we were looking for. Also note the sign says "Martha's Vineyard bikes" so you may miss it if looking for Pedago

There were very few workers. They gave us a broken bike that stopped working when we were a city…read moreover from the shop. The workers were rude and would not give us any assistance with the broken bike; they give no maps or directions so we got lost on some back road for cars. Would not recommend for anyone. And they only gave us half our refund. 0/5 stars for sure; take your business elsewhere.

I have been going to this chain store for years. Even though it's a franchise the employees don't…read morehave any knowledge of running shoes for a pro runner. Trying to push insoles which the very same brand was priced half the price as this place. What a shame that pushing those instead of doing the proper training for this type of store. Beware every single thing is higher priced than anywhere else.

Bizarre experience today…read more Issue is with Marathon Sports policy, not so much the employees. Although really, if you're a runner working in a running store, you should be questioning questionable policies. Been running 45 years, mainly marathon distances. Been a Marathon Sports customer since 2001. I rarely visit this Yarmouth store because I'm not down the Cape all the time. Asked to try on a pair of shoes. Was given a pair of store socks to try them on with. I said I had on my own pair of socks. Store: Our policy is that customers must wear our socks - not your own -- to try on shoes. Me: Why. Store: hygiene. Some customers have pets and the fur from the socks gets inside the shoes and they're hard to clean. It's policy in all Marathon Sports stores. I didn't say this but remembered later: This is not true. In fact, at this store around January or February I tried on shoes and also tried on several pairs of orthotics. Not once was I asked to switch out my socks for the store's. Not once in my quarter of a century of doing business with Marathons Sports have I ever been made aware of such a policy. In fact, I was always told that wearing the socks I normally use for running is absolutely necessary for a good fit. Back to today. So I put the store socks over my own to try on the shoes. BTW they were bulky and not socks that I normally wear when running. The employee said I didn't have to keep on my own socks. Me: "But you don't trust me so why should I trust you?" I wasn't being snarky. I don't know where these socks have been or what they've been washed in. I NEVER wear socks that belong to other people. And when I buy socks I wash them before I wear them. Here are real stories about how your policy affects/ will affect me. 1. I have allergies. Like I said. I don't know where your socks have been or what they were washed in. I could truly have had an allergic reaction-- broken out in hives. I will not use any socks but my own when trying on running shoes. I run too far and too often to feel comfortable doing otherwise. 2. I have a family member with foot fungus. There's no way she'd take off her socks in public. So she's someone who can't shop in your store now. Last year I bought her two pairs of shoes at another Marathon Sports branch. It was a $200 spur of the moment purchase. 3. My dad, also once a client of Marathon Sports, had cardiac failure-related gangrene on his right foot. It was actually painful for him to take off and put on socks. And you wouldn't want to see his feet. With the help of staff at another branch, he got fitted for great shoes though. If he were alive today and still walking, I would not be able to take him to your store anymore. Have you considered how this policy will affect those with issues like my dad? 4. Like many runners, I wear orthotics. Luckily, the shoes I bought are shoes I already have, so I didn't need to insert my orthotics. But I would have needed to do that if I was buying a different or updated shoe. Obviously, using my own orthotics to try on your shoes would violate your hygiene policy. So how do I go from here? I can't try on your shoes! Marathon Sports is not consistent with its own "hygiene" policies. You allow people to try on bras, shirts, shorts for example, on skin that maybe hasn't been washed recently. Then you put those unsold items back on the floor. You use the same measuring tape for every client. I know this because I got measured for calf sleeves -- tape against my bare skin -- while I was there. The employee didn't clean the tape before using it or after using it. A little unhygienic perhaps? And also. As far as running socks go, those are some of the most personal and most important items we runners need to wear in order to make sure our shoes fit correctly. Requiring me to try on shoes while wearing strange socks I don't normally run in could absolutely affect the fit of my shoes. I estimate that since my first Boston Marathon in 2001, I've bought at least 80 pairs of running shoes from Marathon Sports, probably closer to 120 pairs if you count the shoes I've bought for family. There were plenty of times when I could have gone elsewhere and paid less. But I felt a loyalty to the store because with the help of Marathon Sports and all the shoes you've fitted me in, I've finished nearly 100 marathons. BTW, I chose to shop at your store today even though I have a $60 credit with Road Runner Sports and could have easily shopped there instead. I wanted to support your store. I'm pretty sure that your manager came out and stood at the desk while I shopped, keeping an eye on me because I complained about the policy and said I didn't trust the store re: using their socks to try on shoes. Today left a very bad taste in my mouth. I'm thinking maybe my business doesn't matter to you. But certainly your policies matter to me.