I had an ongoing issue with my car. after two other mechanics including the Destinstion Kia cosstly…read morevisits the mechanic here "Rich" honestly and professionally solved my ongoing problem. not only was the problem solved timely , the complete experience was positive in every way! customer service exceeded all expectations! looking for the BEst repair shop in the trinity area GOvHere!

Requested service was to replace my headlight assembly. Customer service is very professional and…read moreknowledgeable about their work. I had been to 3 different shops including the dealer for the vehicle and they were unable to diagnose the issue until I came here. They knew exactly what it needed to get my car back running properly. The value of their work is definitely top tier. I stopped in for a separate issue non related and they were able to assist me immediately and get me back on the road. I recommend this shop to anyone looking for explanations of the work being done, and the price is very reasonable for the work being done.

Love these guys. Friendly, speedy and they are good at their jobs. Go see them. You will love them…read moretoo.

A friend of mine recommended Auto Solutions a couple of months ago when I needed to get my 2007…read moreMazda 3 hatchback a tune-up. I love my car so much, and if I can get a few more years our of it, I'd be happy. She said they're great, reasonably priced, and do not try to swindle their customers with unnecessary repairs. So I decided to check them out. Upon entering, I was greeted by the nicest receptionist I may have ever met. She had a great smile, was friendly, and was professional but still laid back. I explained what I needed, which included looking at why my engine light was on, check my shocks (because my car made very loud noises with every little bump in the road), and anything else they could find. Then I wanted an estimate and we'd discuss next steps. Made an appointment for the upcoming Thursday, left my car overnight, keys in the Dropbox, and they'd look at it in the morning. Got the estimate a few days later than anticipated, because the mechanic is always SUPER busy, then scheduled a pickup. Turned out that I needed new tires (which was not a surprise), my shocks were dead (hence the loud banging whenever I drove over a little bump), and my heater was on the fritz (the engine light). Spoke to the mechanic, and he said he could have my car ready by the following evening. So I said let's do all work as a holiday treat to myself. Picked up my car after work the following day, met up with the mechanic, and he went over everything with me. To my surprise, and due to an error, they even did a little extra work and didn't charge me for it! When I drove my car home, it felt like it was brand new, and if it wasn't for my "dog blankets" protecting my car seats, I would think that I just drove it off the sales lot. Overall, Auto Solutions is a place I will continue to go back to. The professionalism mixed with a laid-back personal approach, really made me feel at ease. Not charging me for some extra work that was done was a very nice holiday gift from them, and I am very grateful. Be fair warned, if you are a type A personality, and need everything quickly laid out in front of you, in a very specific time frame, they may not be your first choice. But if you have a little time on your hands, I will always highly recommend them.

It was probably about a year ago that I went here. They did everything right. Without getting into…read moredetails, they know what they are doing and they will do it right the first time. The only thing that makes it a three star for me was the prices. I understand that everything is expensive now but that is a total cop out reason to justify hosing people. If you just want it done right and don't care about the cost, there is no better place around

Disbrow gave me $300 for my Eurovan telling me that it was not repairable…read more I drove past that Eurovan in Saratoga Springs this weekend. You cannot tell me that was not my 2003 Eurovan Weekender with a trailer hitch, Disbrow. What a crooked operation.

Does not honor a scheduled appointment as numerous times I've waited a half hour to a hour waiting…read moreto get my vehicle in. It's pretty sad that I had resort to another mechanic to get the issue resolved correctly and that I had to pay for their incompetence! I thought you guys were a decent family run business?! Boy,was I wrong!!

No brakes on my wife's car. Fixed same day with great service and friendly people. Great service…read moreand value. Recommend to anyone who needs car work. Thank you for being great.

Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!

I've known Mike for years, he is a great guy. His shop is located in Menands, NY between exits 6…read moreand 7 off 787, very easy to get to. I trust Mike with my Subaru, if you know me that is huge! He recently did my breaks and CV joint replacement at a very affordable price. I recommend this shop to family and friends.

After a horrible experience at Broadway Auto Clinic, I was so impressed with the customer…read moreexperience at Innovative - they understood immediately my concern as a mother that I didn't want to drive around with a "check engine" light on wondering if our family would be safe. They took me right in and ran the diagnostics and solved the problem all within 15 minutes and also didn't even want to charge me. I think all businesses should learn from this type of customer experience!

I called on Wednesday after reading excellent reviews here on Yelp! The owner answered and gave me…read morean appointment for today for a high mileage oil change on my 2013 Highlander Hybrid. I was in and out in about an hour! The waiting area is comfortable, clean, and has a cold water dispenser so I was able to refill my water bottle. It was only $148 for the oil change, disposal of old oil few, new quarts of oil, labor, taxes!! Excellent value!! The owner is very personable, kind, and has a wry sense of humor! If we ever need any car repair while in the area I will definitely be back!

I relocated to NY, this year. I was dreading trying to a new mechanic that I could trust. I went to…read moresix different shops, all in the same area, everyone was booked up week in advance. All Tech worked hard to get me in within a couple days, thank you! They accurately diagnosed my idle tensioner pulley as being the problem. The second repair, on another date an engine coil failure, another accurate and honest diagnosis. They are honest, professional, kept me in the loop with ETA(s) on the completion of my repairs and pick up times. Keep up the good work All Tech!

Friendly people, plenty of room and plenty of mechanics. Very fair no surprises on the cost of…read morerepairs they use quality parts.

i just returned from KisKis and felt compelled to write a review. I'm a woman attending UAlbany,…read moreoriginally from Queens, so I'm far from home. Recently, my car started making a clicking noise, which eventually sounded like nearby construction. In a panic, I called my uncle, a mechanic, who listed off expensive possible issues. I first went to Wallace Auto Shop, nearby, since I was nervous about driving it. They quoted $900 to replace the A/C compressor. With my uncle on the phone, he suggested a cheaper fix--a shorter belt--but they refused, which is no problem. My uncle then called KisKis, and Michael assured me I could come in. Already stressed, Michael reassured me that I wouldn't leave until it was fixed. As a graduate student with tight finances, I feared the worst, but the final cost was only $165. I was so relieved, and Michael, seeing me upset, treated me like his own daughter. The kindness and service were exceptional, and I'll definitely return if anything happens to my car.