These guys are the best. Fair prices very understanding they listen to you first about your problem…read morewith your car and believe me they know what they are doing perfect work done well car running great

Quality first rate service. My collector car and family vehicles all get serviced here. They do…read morethe job right and charge a fair price.

Probably the worst place to bring your car. Went in for a normal oil chance. They said my rear…read moredifferential fluid needed to be replaced and said they would give a discount. I said yeah why not. They did it the second I left I get a noise from the back of my car. I went right back and they told me if it continues at the next service then I should go see a mechanic for it so I listened to their instructions and I come back with the noise still for the next oil change. They said bring it to a mechanic. I brought it to my mechanic and my mechanic told me my entire differential is destroyed. So I called the claim center and they started a claim and the person that did the work is the one who did the investigation. That person told me that they did nothing wrong and they're going to decline my claim. Meanwhile, I now have a $5000 repair to make for work that they did wrong. I escalated the claim and nobody else got back to me. They told me that they did nothing wrong and there's nothing more that they are going to do. Now I have to pay because of their mistakes. Imagine having a slogan as a service you can trust.

Told them I had a coupon for an oil change and they told me to wait to scan it, waited a bit, they…read morestarted asking me questions and then handed me the card reader with the bill. I wasn't thinking and paid the full bill with no discount and when I brought it up they said "just save the coupon for next time". Kinda bullshit if you ask me. Talking to you stan, assistant manager. He said customer service couldn't help me. Very annoyed

The nicest people who went out of their way to save the day. I will never forget the can-do…read moreattitude they showed me today. Very refreshing.

Absolute ripoff artists. Went there for a simple state inspection. They told me my brake pads…read moreweren't good enough. They wanted over $1200 to remove 4 bolts per wheel and swap out the rotors and pads. They already had it on the lift with all the wheels off. At that point, it would have been a half-hour job and less than $200 worth of parts. I told them to put my wheels back on, and I'd do the brakes myself. Cost me $180 for parts. As I was taking the wheels off, I found They had cross threaded one of my lug nuts, which ruined the stud. They didn't even have the decency to tell me about it. I had to cut it off and go get a new one to install. The worst part is that while replacing the pads, I discovered they didn't even need replacing. They had way more than enough material to pass inspection, and the rotors were well within specs. I will never go to any Midas ever again. They're just another scamming ripoff shop.

They have well trained mechanics, store manager is very friendly and professional. Would…read moredefinately go there again.

Great service. Pleasant technicians to deal with. They were knowledgeable and professional.read more

Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!

Having driven by Gil's Garage a countless number of times, I recently had some mechanical issues…read moreand thought to give them a try. When I called, they got me right in. After looking at my vehicle, they informed me of the problems and what needed to be done to correct it while explaining my options. I had a few questions and they where answered very politely and professionally. I had my vehicle back the next day and everything works like new again! Professional and customer service oriented from start to finish. GIVE THEM A CALL!!

When living in burnt hills some time ago, I owned a VW Westfalia. I took it to Gil's as they did…read morework on foreign cars. When I went to pick it up, it no longer had hydraulics in the hatchback. The vehicle was locked at night so I knew noone took them except one of the mechanics or Gil's needed some. I truly resent that we were so low on cash and were taken advantage of.

I had an inspection and they got me in fast, on time, and were very friendly and chillread more

Well this was not an exciting experience at all. Got done with work at 4 hopped in my car and ran…read moreover to Valvoline hoping to get my vehicle inspected and get my oil change completed because I work and do not have time to get done any other time but when I'm finished with work. I pulled in and the gentleman who came to my window asked me what I wanted and when I told him he said well we only do inspections from 10 a.m. to 3 p.m. which to me is amazing especially when it when recently no one had been able to get their vehicles inspected. Then, I told him I wanted an oil changed and he told me "well the is only two of us on so you are going to have a wait, because someone just pulled in and someone is right after them, it is first come first serve, so, if you want to wait you can". This struck me as odd because I did not see where he wanted me to stay with the way it was said to me. When I asked if anyone else in the area does inspections he said I have no idea I am not from around here and I left. I worked for businesses like this in the past, and I will tell as stressed out as I got I never spoke to a customer in that way to make them feel unwanted. I went there for every oil change and every inspection for the past 4 years but unfortunately I will but going elsewhere to do my business, that just turned me off. On another note I am sure he was probably having a bad day. That is not an excuse get out of the feild if you can not talk the pressure of the job. I am giving you am opinion right now and want you to decide on your own merit whether or not you would like to frequent this establishment, so please try it out you may have a completely different experience than I, but ask for me I am loyal to a fault but when I feel like I am no longer wanted I take my business elsewhere. Thank you for listening.

I've been here several times now and have consistanty gotten friendly customer service. I went…read morethere unscheduled with an emergency once and they helped me out that evening when they really probably should've kept my car over night. The waiting area is always clean. They're pretty good with their time estimates for how long a service will take.

DO NOT COME HERE. 3 hours with an appointment and they STILL didn't have my inspection done…read more I scheduled a 1:00 PM appointment for a NYS inspection and dropped my truck off at noon before lunch so they could put it in line. When I checked back at 1:30 PM, they told me, "You're next," so I figured it would only be a few more minutes. When I returned at 3:00 PM, my truck still hadn't even been moved into the shop for the inspection. After having my vehicle for over 3 hours, they hadn't started one of the simplest services they offer. I had to leave without getting the inspection because I needed to get back to work for a meeting. If they were running behind, I would have appreciated an honest update instead of being told I was "next" again and again. This was on a brand-new truck, so there wasn't even any repair work involved, just a routine inspection. Extremely disappointing experience. I won't be bringing any of my vehicles back to Firestone.