One star is about 5 stars too many for this place…read more I should have listened to my instincts when I first arrived here. The guy at the counter (store manager Mike Kearing) printed off my work order and told me to take it out into the shop (watch my step) and give it to the shop manager. Normally shops do not allow customers into the service area. Apparently the guy at the counter is too lazy to bring the work order into the shop. So I bring out the work order. The guy out there says "white letters in or out". I said out. He said "your husband must clean your tires". Really? Should that be any concern of his who cleans my tires? Over $87 to change 2 tires when the site I bought the tires from quotes $58 for them to do the job. The store manager (or owner, not sure which-the guy at the counter) claimed it took well over an hour to change tires that size (315/75R16), claimed they were a real pain (how would he know when he can't even get out of his chair to deliver a work order). Funny thing, just one week ago I had 2 rear tires plus my spare(so 3 tires) of the same size changed at Laplante tire in massena and it didn't even take 1/2 hour. Store manager couldn't find my keys when I left.....he had one of the young mechanics take me into the shop to find my keys". The 2 young mechanics (one of them was kind enough to tell me his positive experience with tires just like I bought) looked in the shop-no keys. They went back out and found my keys right on the store manager's desk right by his keyboard where he was sitting and couldn't find them. This place is a sad joke. So I was mad enough about just getting totally ripped off by this skeevy place, but it gets better. On the way home, my truck seemed to pop out of gear (it's an automatic) and every gear including reverse now acts like neutral. I had to get towed the rest of the way. My truck has never had transmission problems so it is quite the coincidence this happened before I even made it home from this sketchy garage. I'm assuming they knocked a wire or sensor loose, but who knows. So I have a truck sitting in my yard with new tires but now it won't go anywhere. I also have a much larger credit card charge than I should have had. STEER CLEAR OF POTSDAM TIRE! This place is creepy and a complete rip off. Update-I noticed yesterday this place also trashed one of my tires that would have been a perfectly good spare. What kind of "tire shop" can't break down a tire without trashing the bead? This place should be out of business.

Of the things I'll miss about the North Country, Mike and his team at Potsdam Tire will be one of…read morethem. Great customer service, affordable, and no issues with the work. Some highlights: * When I had to install a new clutch on my vehicle, an unexpected expense, they were very understanding on the challenges the high-cost job would place on my financial situation at the time. * When my wife moved to the area, they winterized her vehicle and did not charge because they said that the work they did was minimal. * They always break down multiple options when considering larger repairs and make their recommendation considering drivability and cost factors. It was always a pleasure going to for any type of service and I will miss bringing my car in to Mike and the crew.

Brought car in no heat... replaced radiator still no heat.... blew out heating core got heat…read more.. already fucked on radiator... pulled in a car pulled out sounds like truck... then charge $600 exhaust... crooked... what should have cost $48... over a thousand.... crooked respond if you think you didn't rip me off

Offered great tire options and better prices than the competitors. Very happy with my Michelin's,…read moreperfect tread for Adk winters!!

Bought tires from Walmart in another state. Replaced one last year and received a percentage off…read morefor unused mileage -- i.e., tires guaranteed for so many miles. If tire goes bad, the mileage on that tire is deducted from the total amount it is guaranteed for. No prob with this on another Walmart tire in PA last year. However, how that I need to replace that tire (1) Walmart refuses to replace just one tire. You have to buy FOUR!!! (2) The Walmart in Potsdam would not honor the unused guaranteed wear on that tire, stating that policy depends on the store. I swear, the billionaire Walton family is going squeeze every last penny out of each customer and yet pay their employees low income pay scale. How they can require a person to buy 4 new tires for their all wheel drive or any other vehicle is beyond me. It's not a NYS law. It's not their car. So how can they MANDATE that tire rule? Why? I say BULLSHIT to WALMART!! Until they can start treating their employees and customers like they have a higher intelligence than a kindergartener, I won't return there. STOP helping the Waltons get richer while their employees live on a pauper's salary!!!! Until you people STOP patronizing these Walmart stores, they won't stop either!!!

Went for an oil change, didn't expect much. But things ended worse. I asked for a specific weight…read moreoil, they said was fine, gave me something different. Paid for the better oil change to include some cleaning, they did not vacum my carpets even though the receipt says they did. They also left the old oil change sticker on the window.

Good service. I came in not sure what was wrong and they handled it without charging me a thing…read morebecause they kept themselves hon that they didn't do anything and the light went off.

Had a flat tire while visiting in the area. BOB had my tire fixed and me back on the road in no…read moretime at all, at a reasonable price, and with a pleasant and friendly attitude. Thank you so much. Highly recommend this business.

We were there for an oil change and state inspection. Justin manned the check-in. He was very…read moreupbeat, friendly, polite and caring.

great owner, horrible experience with the collision shop. They had my car for one month and it sat…read morewith doors unlocked. They promised a detail and then said they do not detail. Kept me on hold for over 20 minutes, and did not have a voicemail for mgr that was set up. Called me a disparaging name. I am 70, disabled, and treated horribly. Barstow Collision called me early this morning twice with no messages. Then yelled when I called them back. I have never been treated so horribly by a company in my life. They were supposed to put on my snow tires and I agreed to a time. Then collision called me back furious. Telling me they do not have a tire-changing machine in their shop. I could go I went 4 weeks without my car. Funny how they got to it at the end of my rental agreement? lol. on They blamed me and my claims examiner for them having car in lot for weeks unlocked. I cancelled the tire change because they acted like it would inconvenience them. I offered to pay for changeover. horrible stressful experience for 70 year old disbled men

Had my brakes replaced and two weeks later I noticed I'm missing a lug stem and nut and when I…read morebrake it seems my back end is swaying. So I take it to a local mechanic who shows me that the lug was clearly cut off and the swaying I was experiencing was due to my back wheels were both loose and ready to fall off. When I brought this to the attention of an employee at Monroe, they're excuse was my lug nuts must be old or it was over torqued and broke off but if I wanted it fixed I'd have to pay for it. Not happy that they won't correct their mistakes. I keep hearing bad experiences about them but didn't want to believe until it happened to me. I'm a believer now.

Everyone that goes in. There is always something wrong with everyone's car. "I've got to show you…read moresomething." Place is a joke, first and last time.

Fair price. Straight forward assessment of vehicle. Stuck with to the indicated appointment time as…read morediscussed without being over booked.

Locally owned and operated. Friendly and curteous employees. Very reasonable rates, especially when…read morecompared to other shops in the vicinity. This was my first experience with Denners, but it will not be my last.

From an oil change to figuring out an electrical issue and so much more! Always friendly, honest…read moreservice at great prices. Julie and Bruce are top notch!

Canton tire is absolutely excellent! They not only do the work in a timely manner but also in an…read moreaffordable one. I would definitely recommend them to anyone who needs repair work or who gets a flat tire like me! Have Triple AAA bring it to Canton Tire you won't be disappointed. Thanks guys!

The gentleman that came and towed the truck was absolutely wonderful. When we came to clear the…read moretruck out the woman at the front desk was an absolute miserable person. No smile, nothing friendly about her, just nasty, snappy, responses to our questions. If I had to choose yes or no on recommending this business based on her my answer would definitely be ABSOLUTELY F'ING NOT! The drivers and other guys that helped with taking the license plates off would be worth every penny that will be spent, they need a new receptionist for sure.

Incredibly helpful and fast service. I am very thankful for how well they took care of my stranded…read morecollege student. Thank you!!! Will absolutely recommend them if service or a tow is needed.