Absolutely awful experience. I called to make an appointment Thursday evening for Friday morning. They told me to bring it in Friday morning. Dropped it off and never heard anything. Called back Friday evening and was told they didn't get a change and they would look at it tomorrow. Waited until the afternoon Saturday and called. I was told they wouldn't have a chance to look at it until Monday afternoon now. The reason was... they are short handed and cars keep coming in. So you're telling me you are servicing other cars that came in a day after mine, and can't look at mine for 3 days? Grabbed my keys and got out of there. Should have known not to go as years ago they dropped my Brother in laws truck off the lift and tried to cover it up. Only after threats of a lawsuit did they make it right: Avoid at all costs Edit: I will say, to be fair, the staff was friendly and courteous. The place just seems to be out of whack priority wise. read more

Rj was awesome.. needed help with my trailer tire and got right on it. So far my go to tire spot.

Used Groupon that was supposed to cover oil change but "shop supply fee" was added. I have never had to pay that before and it simply is an add on for profit that doesn't equate with any kind of service. If it IS charged, the Groupon should have covered it. Took 1 1/2 hours even though there was an appointment and guy with us was 2 1/2 hours and still not done when we left. To be fair maybe they were understaffed which can happen from time to time, but if it is a chronic issue maybe it's not worth taking a chance. read more

I was charged $120 for an oil change, and I want refunded the full amount. I took my truck in on a Monday, on Wednesday the same week, my truck was leaking oil from a hose. Another $600 that came out of my pocket to get my truck fixed. I'd stay away from this place. If anybody from Corporate needs a receipt to show the ridiculous amount I payed for about 40 minutes of BAD work, I'll provided it. I almost forgot- the price was initially $140 but for some reason there was no change in the register. Do yourself a favor and do not to this place. read more

Had my car for 3 weeks. When I got my car again it would shut off when idling. They attempted to put the timing belt on for a 3rd time. It still sounds like it's going to cut out when idling but they are refusing to do anything else. Very unsafe business read more

Terrible awful overpriced service! Ive had my car there for FIVE days with no communication from them. I FINALLY decided to physically go there to check and no one in the office had an update. They finally called hours later to tell me they couldn't get in the car because the doors were locked! Why would no one call me to have the doors unlocked?? then they diagnosed everything except what I brought it in for And gave me a ridiculous overpriced estimate for it!! they forgot why I brought it in and asked me to refresh their memory!! AWFUL AND I RECOMMEND YOU GO ELSEWHERE BEFORE ENTRUSTING THEM WITH YOUR VEHICLE! read more

Don't take your vehicle here customer service will hang up on you , Service people are incompetent they can't even change tires on my truck right they scratched and gouged the hell out of my truck rims I will never take anything here again . Customer service tells you to call them and when you do they hang up on you when your talking. Garbage company don't buy or shop here read more

I had a problem with a tire on 76, on a 76 El Camino, called several places with not too much luck! Dave the manager answered stated he would fix it no problems! Dave was professional and got me right in. If I lived closer this would be my go to shop! It was a Friday and he stay just a little after closing and went above and beyond service! read more

Monro Auto Service and Tire Centers - Tires Near Me - Warren, Ohio

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If I could give this place 10 stars I would. Recently I had a small hole develop in my muffler. I let it go and noticed it got louder. So before it got really loud I took it in and they cut away the bad part and welded on a new section for me. Saving me almost $500 on a new muffler. What happened next they didn't have to take care of but they did. The worker welded 2 hangars back in place that broke loose. Now my suv is totally quiet and is awesome. read more

I stopped in to Monroe's Auto Service with steam and smoke coming out of the engine. Dave was really great and inspected my car right away and gave me an estimate for the work really quick. He was very patient and took the extra time to explain to me what was going on with my car with diagrams and great information. Really appreciate the awesome customer service. read more

Every time ive been here or heard of someone going here its always the same story.... Something else needs fixed and its gonna be 100s of dollars. That's how these places make extra money....by ripping people off read more

Nice guys always get treated with respect. Never had a problem or was up sold things I didn't need.

Totally agree with the price gouging, especially if it is an older car. Will never go back there.

Made a appointment for a oil change and when my husband got there they said oh sorry we have to cancel. Then made another appointment for said oil change and my husband forgot the coupon, that was literally a ad that said $9.99 oil change with no bar code, they said oh well you have to reschedule. And he could have pulled it up on his phone ifthey would have just let him know that. He had the coupon the first time he was there. read more

Would not recommend this store. The price gouging is insane. Took my truck in for a alignment ended up being the tire rods were bad. They quoted me $900 to fix it and align it. I ended up leaving the shop and taking my truck up the road to a different shop. Got the tie rods fixed and truck aligned for $350. I've heard other stories of this place charging outrageous amounts. Taking advantage of people read more

They wanted$2500 for the work I needed. I was walking out the door 2 minutes later then they said $1,400. The mechanics were great but the try to gouge you on the first go round. The other guy that reviewed this place was right. read more

This is the absolute worst place to take any vehicle for any kind of repair. If it was at all possible to give them zero stars, I would. First, there is the insane gouging. They will do anything to convince you to let them work on your car. Which should be a good thing, but not this way. These people play on your emotions, wanting to push and force you into getting your car fixed at their rate. Secondly, there is the fact that these mechanics have no idea what they're doing. I've taken two different vehicles into their shop and both times they were returned in worse condition than when I went in. If you want to come out with a running car, do not take it here. When faced with the fact that they had messed up my car, the response was 'In my defense, we were nowhere near that.' They also refuse to return our car until they were paid for ruining it. To top it all off, we went in after this experience and were told that after years of giving them our business, they will no longer work on our car. Simply because we called them out on their bullshit. This is a horrible business and these people should not be given anyone's car. read more

I conduct a lot of traveling with a company vehicle that is used by multiple colleagues of mine. When I checked the oil change sticker in the windshield I noticed it was over due, so I took it in to get the oil changed. The gentleman be hide the counter was very helpful and respectful. I left to get some coffee knowing that it would take some time. I came back and they said my oil didn't need to be changed but they topped off the fluids. Apparently the last person to get the oil change didn't get a new sticker but in the window. It would have been easy to say that they changed the oil and sent us on our way but they did and were straight with us. Much respect for these gentlemen and the company. Thank you read more