Terrible!!!! 3 of my nails chipped within hours of leaving and when I went back the next day not only did he have me pick out my own color he asked me for a tip for their mistake!!! Never again I'll be going to YH's from now on read more

This salon opened up recently and I thought I'd give it a try. The first time I went there it was excellent, they were really nice and accommodating so I decided to go back a second time. This time was completely different. The entire time I was getting my nails done this man was grabbing my hands and actually yelling at me to "relax". He kept getting fed up and throwing his hands up in the air and being extremely rude. I have never experienced such disrespect from someone who is supposed to providing a service that I was paying for. I really did not want to pay for this not only because of the horrible service but the nail job was not even close to worth what I paid for. I wouldn't say not to try here, just hope you don't get a man named Daquen because he made me feel so uncomfortable and offended. read more

This place is terrible has a brand-new look but the service is horrible. The nail tech try to push overpriced pedicure and if you don't buy it they don't give you a good service. And if you make an appointment and you still have to wait 45 minutes. This place sucks. And the owner claims he'll take care of the problems he does nothing about it. read more

This is one of my favorite places to go due to the chocolate pedicure they offer. I find this pedicure to be amazing and well worth the members pricing. The salon is very clean and the wait times are not usually long. My only complaint is that the woman completing my pedicure tried to sit me at a chair and foot tub that had not been cleaned. I had to request a different chair. read more

This was my first and last time visiting this nail salon.. The man doing my nails INSISTED that I cut my nails because they were too long and it would cost me $5 .. A ploy use to save polish!! I found the place very dusty and felt rushed..I WILL NEVER RETURN!! read more

I've been here 3 times and they have all been bad experiences. This 3rd and last time a guy nail tech gave me a rushed manicure. The manicure was done in about 5 minutes. Not sure why it was so rushed since the place wasn't even busy. I also made the mistake of getting my eyebrows done and the person also rushed through it and I came out with uneven eyebrows. read more

I'd give them a negative 3-star rating if I could. During grand opening they did a good job in the main/pedi, but they overcharged me an extra $5 without my permission. My second visit, they rushed and even left some unpainted spots on my mani/pedi--- Three coats without even letting the first coats dry. Now I'm left with horrible gashes on my nails which I spent $30 on. I would have to say Walmart does a much better job than this place and even charges a lot less for great service. Caveat emptor. read more

I never post reviews, but felt like I had to after my last gel manicure & pedicure. My pedicure was fine until it was time to leave. Both big toes were smudged when the tech was removing the tissue between my toes. I didn't notice this until I was at my car, went right back in and they refused to re-polish my nails. As for the manicure - asked for square nails. One hand was fine and the other ended up being longer and rounder than I wanted. When I mentioned something to the tech they said that it would look the same when polish was applied. Obviously not the case. I was pressed for time and didn't want to argue so I paid and left. Fast forward 2 days and half of my nails are already chipped. I have never had a gel manicure chip in under a week. read more

I had gone several times and even recommended the place to a few people. Today I took my husband in and he only has one leg. When I was ready to pay I asked for a discount on the pedicure, Chris rudely told me no they don't do discounts and then turned his back on me. When my husband and I asked him again before we left he all but refused to even speak to us. It was customer service at its worst. read more

The customer service at this salon is absolutely terrible. No matter how many people are in the salon they are always rushing to get the job done. I get the sense from the majority of these employees that they do not like their job and that absolutely reflects in how they treat their customers adn the quality of work they do. I shouldn't feel like I am inconveniencing you if I am paying for a service. Especially when there are 5 other nails salons in a 5 mile radius! I have given this establishment plenty of chances to redeem themselves and they continue to disappoint. I have many family members and friends who agree this is a terrible place to go. I will not be back to this salon. Take my advice and don't go to this salon. read more

I went here the other day to get a fill jus to see what they are about! I really enjoyed the service. I have been looking for a nail salon for a long time and I think this is my new spot! It was clean and they even give you a free massage after your nail appt. Would def recommend! read more

I wish I could give no stars bc my experience with this place was the worst experience I've ever had. Not only did I wait an hour despite the fact that I had made an appt days in advance, but I was also treated so poorly. After returning to have the my nails fixed by the owner, he gave me a short apology and immediately followed it with "if you aren't happy here there are plenty other nail salons around". I will definitely be taking his advice. read more

This is a terrible nail salon jerks overpriced had a terrible experience they hurry you up if you move the wrong way they hurt you purposefully SCAM! Everything is 10 $ 5 $ extra for absolutely no reason aiko is a very rude woman and her manger is even worst read more

My first visit was good, The guy who did my pedicure did a nice job. I went today and it was horrible, I had a young man who could have cared less about his job. He didn't say one word to me, hurt me several times and when I asked him to fix something he had an attitude. There is too much competition out there, they need to have an attitude adjustment!( oh and how about when he sneezed in my direction without trying to avoid me) read more

Horrible experience today... want for a regular pedicure... got the guy with the blue hair... he rushed through so fast he didn't even put lotion on my legs or feet... I asked him if he forgot and he got very nasty and said.. I'm doing it now... and put two dabs on front of my legs... I told the lady when I paid how horrible... she could care less. I'm never going back! Lesson learned. read more

Since just moving to the area I needed to find a nail place and I found this one that I've gone to a hand full of times. Every time Im assisted by someone I get the sense of unwelcome unfriendly feeling. Yesterday took the cake!! I was assisted by Judy Who was very rude very unprofessional and gave me that unwelcoming feeling. A feeling like since I needed service I was a bother to her. Especially when she found out that I was interested in a gel Mani pedi. It just made her attitude even worse. When you go to a nail spa it's a place where you should for relaxed, calm and happy. I did not get the feeling yesterday. I felt rushed especially at the end when she told me "you pay now you pay now" and a sense of trying to get me out. I'm not a person that likes to write negative reviews and I'm sure the owner of this facility will not read this but this place needs to be better managed with providing better customer service care. read more

If your thinking about going here, DONT! Horrible service and work done. I got my nails done (acrylic with gel polish) and the day after a my nail broke. Two days later, another nail gone. And finally, not even a week later a third nail is cracked!! They were filed horribly and uneven, so many bumps, not smooth as a nail should look. Would never reccomend this spa to anyone. They suck at doing nails and pedicures are short and suck as well :)! read more

Slow, rude, and very rough on nails, they charge 5$ extra for EVERYTHING. Not satisfied at all, won't be coming back.

Tried Chocolate Spa today for first time. The worst mani and pedi I ever had. The woman that did my nails seemed like she wanted to get done as soon as possible. She rushed and didn't clean or file my nails and even left pieces of skin hanging off. She also missed a lot of spots. I will never go back. read more

Visited the salon today for the first time. My sister lives in the area and was excited about trying the new salon. I went in for a gel manicure and a pedicure. Upon arrival, I was told nails first and was directed to the table. My right hand was soaked, nails cuts (rounded) and filed. Just then a black van pulled up and people spilled out of van and into the spa. They bring the workers in from Queens. When the workers arrived I was then told to move to the pedicure chair with a new technician (Loki) and my mani would be completed later. Pedi was very good! When it was completed I was moved back to the table for my mani. When Loki sat down, he picked up my right hand so I told him that hand is done, the other guy did it. Loki ignored me and began clipping and filing my right hand. He then moved to my left hand. I told him I wanted them rounded, I didn't want these edges. He began speaking in Korean and filing my nails down. I finally said, "I'll just do it" and picked up the file and began rounding my nails. He took the file back and scolded me saying next time I should tell earlier that I wanted them rounded! So, we got through the manicure, he gave me the bill. I gave him my credit card and handed him a 20% tip in cash. Then I got home and checked my statement and an additional 20% was added to the transaction! So buyer beware, review your credit card statements after visiting this salon! read more

My daughter went in today for a gel fill and was asked if she wanted to change the shape of the nails. When she asked if there was a cost from coffin to square the tech didn't reply so she assumed there wouldn't be and proceeded to change the shape. They took extremely long and didn't even do a great job. When she went to pay they charged her for length of nails and to change the shape. I've never heard of such a thing. When explaining the situation the rude nasty owner , he told her either pay the charge or sit down so he can change the nail from the square shape back to coffin! He wanted her to sit for another 20 minutes instead of being accommodating to a customer who has only been going there for two years! She was extremely dissatisfied. Upon walking out she gets attacked again by the rude nasty owner asking why she wasn't leaving a tip. Tips are not mandatory! And how dare he call her out like that. He just lost two customers and I will be telling everyone that I know not to go there again. That guy is always fresh and rude. read more

My mom and I went to Chocolate Spa & Nails today on April 6th after their opening on April 2nd. We couldn't wait to try it out after seeing the coming soon sign out front for months. We are both SO happy with our services. My mom got a gel fill with the owner Andy and I got a new full set of acrylics with Chris. They were so kind to us, even the other ladies were all smiles. They offer water and coffee which I thought was a great touch. With any gel manicure you get your hands dipped in a paraffin wax which feels so amazing (which I've never done before and don't think any salons in the area do that) and then a nice hand massage followed by a small upper back massage. They really pay attention to detail and both men spoke great English so they could understand what we wanted and had fun conversation. Andy mentioned he has another location, so I knew he must be doing great to open another location. After going to every single nail spa you could name in the area this is by far the best! We will be back!!! :) read more

The employees here are very rude and disrespectful. I went with my two daughters 7 and 11 to get our nails done. From the minute we walked in they were very pushy and in a rush to get us to pick our colors. I kept having to tell them slow down! Once we sat down to get our manicures done the two ladies kept talking in their language and laughing. After a few minutes the lady working on my nails stood up and asked my 11 year old daughter to show her her nails and then the two technicians started laughing out loud. I asked them what's the problem. They looked at me surprised and started to deny what they were doing. I gave it back to them and said to them you are both sitting here laughing at kids? What's the problem? I just couldn't believe how they were laughing at my daughter. I got my girls and left. I told them this is called bullying you should look that up and learn how to treat people! I will never go back and if you have kids don't subject them to this type of treatment. read more

I have been coming here since they opened, and it was usually fine. Pedicure is very fast, no massage at all for the basic, but it was close to home and seemed clean. Yesterday, I went for a gel manicure and pedicure. I chose a color and it was UV instead of Gel, so the girl "Seven" nicely tried to help me find something similar. She chose a color like a turquoise and I wanted sheer. Not a color I would ever usually wear. She told me it was. I chose a pink for my toes, but she brought a matching color to my nails and told the pedicurist to use this because it was a match. I agreed to try it. Seeing it on my toes was okay. I didn't love it, but kept an open mind. Then she did my nails. I told her I thought it was too dark, but she kept telling me I was wrong and it was nice. I had to go out and didn't have time to do it all over again, so I came back today. That EXTREMELY RUDE man in front told me I had to pay full price again to change the color and forcefully took the color wheels out of my hand and threw them on the desk again. I had a gift certificate with some money left on it and I wanted the refund, but of course they didn't agree. I had no choice to to pay them again to remove the horror and get a new one. I would have paid $10-$15 to fix them, but full price? I didn't even get another manicure! Rude management and terrible, terrible, terrible service! They deserve no stars, but that's not an option! read more

1 star for price and cleanliness-important! The plastic disposable liner for the ped bowl is great-would like to see that everywhere, but that's where the good stops. The tech insisted on working on my feet BEFORE permitting me to soak them/wash them- gross if your feet have been sweating in shoes all day! Pedicure was the fastest and least complete I have ever experienced- 20 minutes, file toenails,QUICK massage, apply polish and that's it!-No cuticle work, no sloughing/sanding or smoothing, and no English. Normally, I don't care for chit chat anyway, but nor do I care to be gossiped or chuckled about in a language I don't understand. Makes for a funny Seinfeld episode, but uncomfortable when it happens to you-Yes, they grabbed and held up my hands too- amused each other with an animated exchange in what I presume to be Korean, then attempted to upsell,upsell,upsell. I won't be returning. read more