I'm new to their office have been going there about 2 to 3 years Dr. Hayek is the doctor I see I…read morethink he's fantastic. I think the office staff is fantastic as well.

Eye exam was ok. However bought glasses. Tried them on and…read moreCould not wear them . Horrible view. So they tried another set of lenses And again horrible quality. They said go home and try. No good! Returned glasses with in the month Was charged $100 dollars for non usable garbage. Do not use these people!!!

I'm very happy with my new vision after cataract surgery! Dr. Baynham and his staff are excellent.read more

The office staff is nice, but the doctor needs major improvement. I would caution against using…read morethis doctor if you wish to be able to ask questions or express concerns. After the 1st eye's IOL lens provided poor distance vision, he justified its outcome by telling me my Astigmatism was in a 1 % and my eyes were wacky. I paid extra for a Toric lens for the 2nd eye, but the distance vision is still blurry beyond 6 ft. Because I had a bad experience during the 2nd surgery and expressed my concerns the following day, I was told I made him 'feel like dirt' , 'I wish I'd never done your surgery', and accused of yelling at him even though I could barely get in a word during the so called 'discussion'. Also, following both eye surgeries, the 1% was changed to a 'bit of an astigmatism' and I was told my vision was great even though I'm essentially blind while driving at night. He does not seem to excel at refractive calculations and was rude, arrogant, and narcissistic with me. He told me to go elsewhere because I asked questions, but he was way behind me on that decision since I want a doctor who listens to and respects me.

I was having difficulty reading and working on my computer. I was referred to Dr. Shah and so happy…read moreI was. From my first visit I have always been treated by a truly professional caring staff. I had cataract surgery on one eye and needing it done on left eye. Dr Shah found other issues that require other surgery to correct long existing problems. He has guided me through the process. Jenifer and Josie took great care on my surgery experience and it went flawlessly and fast. Erica is the person I have dealt with on my follow up visits and is very kind and knowledgeable. I would highly recommend them for all your vision issues. Thanks to your entire staff. Rolla Prickett

Dr Shah and his entire staff is the place I recommend for cataract surgery. They treat everyone…read morespecial and take care of all your needs. ​

the Doctor was great and the front desk was great but the ladies over in the shop where you buy the…read moreglasses are racist! I was professional and I didn't address the issue at the time but the way they treated me will be addressed and I will be returning e I purchased and filing an official complaint . I ordered new glasses and the lady tried to give me the display and when I asked for mine to be ordered she pretended to order my glasses and still gave me the display and when I picked my glasses up she just gave me the glasses no case no wipe no spray no bag no receipt no nothing!!! I was and still am very upset but trust me it will. d addressed abc I will get. refund!!!!!!!

I've never been to a better practice in my life, no exaggeration. Every person was on their toes…read moreand took care of my vision needs from exam to vision correction options. The doctor was courteous, knowledgeable and helped me understand the issues. They laid out what my insurance paid for and best value options.

They check my eyes I wear contacts they tell me go in Walmart and buy allergy drops so in my follow…read moreup they won't release my prescription without another 60 because she now considers herself a medical doctor

Horrible, horrible, horrible. The first pair I ordered was supposedly sent to the wrong store. Then…read moreit was lost. So I had to start the lab making process over again. No discount or partial refund for my inconvenience and multiple calls and store visits. Employees more interested in talking to each other than helping clients. Downright bad customer service in every way.

Front desk lady with short red hair was extremely rude, she tossed contacts at me that I was…read morepicking up for my mom. Super unprofessional and will not be recommending this office to anyone I know Overall the entire staff needs a quick training on customer service, this is the worst americas best around

This is the automated email loop I received after following Sara's instructions. This company has…read moretotal apathy and tries to pass off customer service from 2005. Don't waste your time. As a comparison I've included the review I posted for the doctor in Big Bear that helped us the day the glasses were lost. This is how you treat the people that pay you to do your job. Step it up, guys.