Everything. Bad communication. Paid off loan and they never removed lien. No longer in businessread more

I. been trying to reach out to make a payment and I can't get thru like wtf are they scamingread more

We have used Tropical Financial for all our financial needs. Love their convenience of online/phone…read moreapp banking and multiple local branches in convenient shopping and easy to park locations. The CD rates and HELOC loan are excellent! Customer service is always friendly and available. Wonderful to have that community banking experience still in existence and with full service products and great products to help you budget and build your wealth.

Always excellent service I only wish it was open Saturday…read moremornings since it's difficult if you work till 5 pm And need the branch to be accessible

Got a new Kia when my old one was stolen. Sam and Sam were absolutely great. I highly recommend…read morethem to anyone.

I usually don't write negative reviews, but to save you the trouble, I can't in good faith…read morerecommend buying from this company. I tried to give it a chance, but after this encounter, I can't say they are the best to go with. If you can, it's better to just buy the vehicle straight from the maker's dealership. Instead of the whole story, I will list the pros and my story for the cons. *Pros* Fast - In and out in a few hours Friendly(ish) - Majority of the staff was welcoming *Cons* TLDR - Chad sold me a van and failed to mention all of it's multi-thousand dollar issues beforehand (check engine light came on the 2nd day after being bought!), and for some reason falsely accused me of lying on several occasions, which I considered odd as I took time out of my week trying to help us BOTH out and there is literally no reason to lie! I just wanted good service and to go on about my day! Very disappointed in how service and communication was conducted at Expert Auto Group. Summarized story: I bought a sprinter van with Chad being the one to sell it to me. Did a thorough walk-around and noticed it was pretty banged up but could possibly be fixed. Noticed light coming in through the van, and asked about it and he said it shouldn't be an issue. Bought it, then it rained a few days later and flooded a portion of the van next to the electronics I had there and almost got me ELECTROCUTED since I was near it! Confronted Chad and he insist there was no leak even though there was water in the van during our walk through before I bought it, but I thought it was something else, but then it started to click. Eventually he offered to fix it and I shopped around for days trying to look for the best price so that it wouldn't hurt any of our pockets and it was hard to get someone who could work on a van that size, so he offered to have someone he knows fix it. Dropped my van off for 4 days thinking this body shop guy is fixing the huge dent and leak spot that I've been telling Chad I can't find anyone to fix. This guy "fixes" the leak with some weird, ugly, white paste in 2 spots that of course doesn't match my van AND all the dents are still on the vehicle!!! Then Chad tells me out of nowhere it's $300 out of pocket for me! No heads up or anything on my 2hr 30min drive over here saying that I was going to pay that much, and no pictures to show what was done! I asked why this terrible job was $300 and where was the receipt and he asked me why I need a receipt.. The guy "supposedly" charged him $800 for the sloppy work and I am just supposed to believe it without an invoice or any proof. Could have just been making that number up! If he would have given me an estimate beforehand, like I gave him the courtesy of trying to find a good one for him, I would have told him I'll just buy the materials and he can cover a portion of that. Would have saved me the long drive and multiple days without a van. Plus I would have gotten some of the dents out as well for way less. Then I told him I already had to pay for a lot of damages to the vehicle after I drove it off the lot. Things he failed to mention that were busted before I bought this thing, like broken seatbelt sensor which cost $338. Also, the 2 front broken tire pressure sensors, clogged DPF filter, faulty up & downstream NOX sensors which all in total would have equaled a few THOUSAND more dollars, but my local Mercedes with ACTUAL 5 star service looked out for me and made me feel like they were actively trying to save me money with suggestions and tips! I mentioned the damages to Chad and he didn't believe me and wanted proof, yet he could not provide the proof of the $800 "roof leak fix". Then he said I did some major wiring in the van that could have caused some damage which shocked me because I was trying to figure out what he was talking about since I DIDN'T EVEN DO THAT! Just a straight lie! Also told him that I was going to need extra money saved up to upgrade the suspension because after driving it on the highway, I learned how dangerous these big vans are to drive when affected by crosswind. I lost control almost 10 times and no exaggeration almost d!ed next to a semi on the way to the dealership, and his reaction to that was sucking his teeth and saying I was over reacting and lying about that. This is how I know he wasn't even familiar with sprinter vans, because that is a widely known issue with these vans, and I only found out after I bought it. Anyway, now I'm down $300 more and drove home feeling conned. If 5 stars is what they wanted, it should have been a stress free buying experience! This was my first vehicle purchase ever and it was an expensive lesson. A true shame because I really wanted to like Expert Auto Group, but too much strange activity happened during and after the purchase. I'm not even a hard guy to please to be honest. Just the bare minimum and some honesty and is all it takes to get 5 stars from me.

I've now purchased three cars from Howard Pitts at BMW of Pompano Beach, and he's always been…read moreprofessional, responsive, and great to work with on pricing. Shoutout as well to the person who detailed my new car, the job was phenomenal. Highly recommend this team.

Took car here for an oil change with a coupon and they claimed that the coupon was only good for…read moresemi synthetic oil. Which was a lie as all BMW's carries is FULL synthetic. Don't get scammed by these dealerships do your due diligence and speak up if you feel like you're being played by these clowns. Shouldn't have lied to me Ronald B in the service center.

I had an excellent experience with this dealership. Even though I was purchasing from across the…read morecountry, they made the entire process smooth and stress-free from start to finish. Brent was the one who helped me, and his customer service was outstanding--he took the time to provide detailed videos and photos of the vehicle, answering every question I had and making me feel completely confident in my purchase. He was transparent, responsive, and very easy to work with. He also helped coordinate my financing and handled all of the paperwork efficiently, which made the process incredibly convenient. On top of that, he worked with me to arrange my own shipping, helping me save on costs instead of pushing their own options. Buying a car remotely can be stressful, but Brent went above and beyond to make sure everything was handled professionally and seamlessly. I would absolutely recommend them to anyone, especially if you're buying from out of state.

These guys are so ignorant about used cars that they sold a riced up 20k mile Porsche 993 turbo,…read morepaint to sample (which they didn't know, they thought it was just a normal blue), for about 75k-100k UNDER the market price. The only thing needed to be done was to buy stock wheels, headlights, and taillights. Not expensive. It's pretty much a 1 of 1. Thank you!!

We are so glad we made the decision to buy from this place. Directly on us1 this is a boutique…read morefacility with a great selection of really nice high end cars. All cars go through a complete 42 point inspection so you know they have been thoroughly checked out. The salesperson was friendly and knowledgeable and gave us the time to make the right decision about we wanted. We have owned the car now for 6 months and it is as good as the day we purchased. It s worth checking out for some quality high end used cars. Love the experience every time we visit.

Worst dealership experience I've ever had. They were more than happy to take my money when they…read moresold me the car, but the second I had an issue, suddenly I was treated like an inconvenience. I called for help and the MANAGER gave me attitude, spoke to me disrespectfully, and then HUNG UP on me. A manager. That alone tells you exactly how this dealership is run. If you can't handle a customer calling about problems with a vehicle YOUR dealership sold them without catching an attitude and hanging up, you have absolutely no business being in management or customer service. They clearly care more about making the sale than standing behind the cars they sell or maintaining a relationship with their customers afterward. The level of disrespect and complete lack of professionalism is embarrassing. Do yourself a favor and buy your car somewhere else. I wish I had. Once they have your money, good luck getting treated with even basic respect. I would give ZERO stars if I could.

Efficient and professional please ask for Vanessa for your…read moreloan officer never left my house to complete my loan no hoops to jump thru I shopped MANY companies their the best Had my money the same day

1-Star Review Title:…read moreBeware -- Unlicensed Title Loan Activity I took out what Embassy Loans advertised as a "title loan" in October 2024, secured by my vehicle. After researching with the Florida Office of Financial Regulation, I discovered that Embassy Loans does not hold a Title Loan Lender License under Chapter 537, Florida Statutes -- which is required for this kind of loan. They publicly market "auto title loans," yet only hold a consumer finance license (Chapter 516), which does not authorize loans using a car title as collateral. Under Florida law, unlicensed title loans are considered void, and lenders may be required to refund all money collected. I've since filed a formal complaint with state regulators and the Attorney General. If you're considering a loan here, verify their license first and understand your rights before signing anything.

I had an incredible experience with Mercedes Showroom in Pompano Beach! Bobby went above and beyond…read moreto help sell my car. He took absolutely beautiful, professional photos for the listing. Thanks to his efforts, the car sold quickly and I got a fantastic price for it. Communication with the owner, Bobby, was top-notch from start to finish--he kept me informed and made the entire process seamless. I highly recommend Mercedes Showroom if you want a stress-free sale or looking to purchase a new vehicle. Great experience. Thank you!

Great company to buy from. I purchased a 13 year old 16,000 mile SL63 from Mercedes Showroom…read more Bobby, the owner described the car to me on the phone, I flew to Florida to see it and it was in as perfect condition as stated. Bobby is knowledgeable and a trustworthy man to do business with. He even took care of shipping the car to me in Maryland. I highly recommend this car store.

Great experience. First time buying a car through my business. Matt was very helpful and was able…read moreto get us a deal quickly. Fair price on the vehicle. We would recommend.

My experience with Noli was misleading. I trusted them with my need for financing a reliable…read morevehicle without being tricked into a financing agreement that was above and beyond my budget. Needless to say, trust no one without at least a second opinion and always ask as many questions as possible

I purchased a vehicle from Frank on May 26. First, it took about 2-3 weeks to receive the vehicle,…read moreand there was very little communication from the seller during that time. When I was finally able to get in touch with him, he said the vehicle was "in the shop" being looked over one last time. Once I received the vehicle, I drove it one time and it immediately overheated, spilling fluid all over my garage. Since then, it has been in the shop twice and is basically nonfunctioning. I reached out to Century Motors but have not received a reply. Based on my experience, I would not recommend purchasing from this dealership.

Out-of-town buyers beware, I drove for hours to look at what they described as a super clean…read morevehicle, not even close, repainted, dents , scratches, and rust. Vehicle was worth 1/2 what they were asking. DO NOT PURCHASE WITHOUT LOOKING AT IN-PERSON. This is your sign