I have been a patient at MBC for over 10 years. Last 2 appts they rescheduled me to Glen Rock. It…read moreis inconvenient and not nearly as nice as Montclair facility. Not sure why they opened it but going forward will insist Montclair only!!!

My anxiety was off the charts, and so I was almost a decade overdue for my mammogram. But…read moreeverything about this visit was comforting and relaxing. The building is easy to find, and they have a parking lot. The check-in and wait was quick. There's a pen cup with breasts on it, and the pink pens are super cute. There's only one paper to fill out if you've done the online registration beforehand. Then you go to a room with a nurse and go thru some details (family history etc). She takes you to a small dressing room where you get into a gown and put your stuff in a cute, secure locker. Here's the only drawback: The gown ties in the middle so you have to clutch it closed or your chest will be exposed in the waiting room. Also, the gown doesn't have pockets, so there's no place to put your locker key. (I tucked mine in my bun bc I was wearing leggings that didn't have pockets.) NOTE FOR FUTURE SELF: Bring 2 pins, one to close top of gown for waiting room and walking around between rooms, the second to pin your locker key to your gown or pants (or wear pants or a skirt with pockets). Or wear one of those wrist/armbands with a small pocket (for running or hiking or whatever). I had a sonogram then a 3D mammography. The care was gentle and, well, caring. You get your results before you leave, so no stressing out waiting. 110% recommend MBC! PS: To the reviewer who didn't get an appointment bc THEY didn't call HER to make an appointment? Like, that's not even a thing. (Also, no friends, only 1 review, and created her account in January just to post this negative review, even tho she lives in San Francisco? Looks like her review is the bad apple in the bunch.) OH YEAH, I have to mention they took my insurance and I just had a $xx copay. When I first found this place I was worried it would be out-of-pocket and I wouldn't be able to afford it. If you're nervous, don't be. Just go!

AVOID. This place has gone way downhill since it was acquired by NJIN. The technician was OK but…read morethe rest of the experience is sub par. I used to come here back when it was Montclair Radiology and the location is super convenient for me, but this is the last time I'll be coming here after repeated poor experiences. First, online scheduling. I must have uploaded my information 6 times -- they keep asking you to upload your personal documents repeatedly. Arrived there 15 mins ahead of appointment time as requested. Had to register once, they took my personal identification from me, then got called to a desk and STILL had to fill out additional paperwork. No one communicates with you about what's happening -- other patients waiting explained to me, oh, they're taking your ID and then you'll be called up to the desk. Waited 45 mins. after my appointment, so total of an hour from their requested arrival time. This was an appointment early in the morning too. The waiting room was already full of people with few seats by time I was called. Routine mammogram, was fine for what it was. In and out in 10 minutes. The whole process of making you wait foreever, making you give documents repeatedly, and poor communication throughout makes you feel like livestock, not a human. Nevermind them charging you extra for AI-aided exams. It's a personnel savings for them, but because insurance companies don't cover AI exam reading yet, they pass along the cost to the customer. Poor move and no, did not opt for this. Told me results would be posted to my portal in 24-48 hours. Going on day 5 here and no results yet. Tried calling and you cannot reach a human. They make you leave a message to get a call back. Records aren't reflected on my doctor's portal either so I have no way to learn about my results. Lovely way to add stress to my week. I live so close to this location, in fact, that I know they are not good neighbors to the people who live in surrounding properties in a residential neighborhood. Their employees have nowhere to park so they park too close to driveways which creates blindspots pulling into traffic. They extended their hours much later than the former owners and there are delivery trucks, landscaping, snow removal people who literally show up with loud trucks in the middle of the night. Have had several similar experiences in the past with waits, not being able to reach anyone over the phone, etc. Continued to come for the convenience of the location, but never, ever, ever again will I return.

Impossible to schedule imaging for myself and a family member on the same day. The "system" does…read morenot allow it. Customer service reps do not speak English well and require one to speak incredibly slowly. The entire process is backwards and time consuming. The second rep couldn't actually complete the scheduling and transferred me to a voice mail inbox. Infuriating!!

I am the one who played myself even choosing to go here because the reviews told me not to but I…read morejudged the book by its cover and still decided to come here because it's more aesthetically appealing on the outside than some of the other urgent care facilities in the area. This was by far the worst experience I've had at an Urgent Care facility and quite possibly at a medical facility. The positive was that the check in process was smooth thanks to their technology. And that's the extent of the positive. The waiting area while large and open was riddled with tattered paper signs, business cards for realtors and all other types of unrelated paraphernalia. The rooms where you are seen were hands down dirty and you can see that in some of my pictures. The doctor was not professional and the best example I have is him literally POKING an area that I was in to have examined with his BARE FINGER without any warning, which in turn made me SWAT his finger away from me and scream OUCH because it hurt and also because he did NOT have on medical examination gloves! There's so much more I could share but the bottom line is if you're looking for professional medical care in a clean environment then this is NOT the place you should visit.

Trash! Simply Trash! I wish I could give negative ratings because I would absolutely give this…read moreplace a negative 25. The staff is rude, unprofessional, and flat out offensive at times. I don't understand how this place is still in business. Do not... I repeat, DO NOT go here. You'd be better served reading WebMD and taking Pepto Bismol than dealing with this place.

I had an appointment with Dr Eppinger for a procedure on my toe…read more I waited 40 minutes and finally left because I was on an antibiotic and not feeling well. No regard is shown to appointment scheduling. I left a message in the patient portal and no response was given.

Horrible. I was 21 at the time, and the doctor (who's now thankfully retired) that saw me, sl*t…read moreshamed me for being on birth control. I'm not a doctor, but many young women go on the pill for countless reasons such as POS, hormone imbalance, etc. The doctor questioned me on why I was on the pill, as if that's her business since shes not my OB. I informed her, I did not want to get pregnant. She then said "well do you want kids?". MA'AM, obviously I don't want kids now, and if not your business if I do want kids in the future as you are here to give me my annual exam. I was so disappointed by the level of professional, as a woman of color, I was hoping to feel more comfortable with another woman of color doctor, but she ruined it for me. Have not been to the doctor in 3 years, as she has made my anxiety even worse than before with doctors.

The employees at Lab Corp are especially nice and make you feel comfortable. Appointments are kept…read moreon schedule

Quick service, very professional. Quality care and clean facility. Montvile location has closed.read more

Worst experience I have ever had with an office. The practitioner Vimala Patel was rude and…read moredismissive. She was more concerned about ending the call than actually listening to my concerns and symptoms. I have never been more disrespected by a healthcare professional. I have made calls to this office asking to speak with someone regarding this practitioner and have not received a call back for over two weeks now. This office only cares about money and could care less about your health. You have so many options when it comes to general practitioners so I would avoid this one at all costs.

I saw a pulmonary Dr. Davis. She knows her stuff. I received very fast and efficient tests done on…read morethe same day. Probably because I was there at like 8:15, so I was able to buy time for the tests that were conducted. One of the ladies at the front counter is very abrupt. I dont know if that is just the way she speaks or what, but she can be very rude, raw, and abrupt. Other than that, to me the service was very quick.

Been coming here for years . They do an excellent job. The building is beautiful. Made of marble…read more The place is lovely and the staff is quite qualified