so ive been here a few times before, but todays encounter was bs the food is mid at best but when the bill came and asked the chasier about the price discrepency he had major attitude and said the prices on the menu arent the correct prices. a simple acknowledgement or apology for not having updated pricing or alerting us prior to ordering is not good business practice. dude became rude and then asked us to leave. i will not be returning to this establishment. eff u sir! read more

Service was ATROCIOUS. I understand if your prices have changed on your menu but either update the menu or AT LEAST let your clients know once they are ordering that prices may differ and make them aware. Don't just automatically assume they can't pay and speak to them like they are trash and kicking them out when they just trying to make sense of the bill not adding up. Please work on your customer service skills as it seems by your previous ratings it's your biggest problem. Sadly you lost out on returning customers just because you see they can pay and think you can cheat them out on money thinking we wouldn't follow up with you. read more

The popusas are fire. Make sure you call ahead because they make them fresh and they take time. Cash only

Staff were not welcoming. Too bad. Lost business that day and the future. Why would a business do that? We live very close and would order for dinner and parties. read more

I ordered 2 pupusas de arroz (con loroco) and one combination 2 pupusas with rice and beans for pick up. I was told ready time was 15min, and was in fact ready by the time I walked in(much appreciated). Pictured is my combo plate and a small piece of the pupusa de arroz which I really enjoyed. If your wondering what pupusas de arroz are like, I'd compare it to a mochi (chewy) like texture. Good customer service and good food, I definitely recommend this place. I also took updated pictures of the current menu. read more

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Delicious Pupusas! We stopped by this past Saturday around 2 pm. Parking can be a little hard, but we found street parking about 1 block away. When we walked in there was only 1 other customer in the restaurant. We sat down and a nice young man brought us menus. They have a good variety of Salvadoran dishes to choose from including pupusas. One of the ladies working came over and took our order. I ordered 2 pupusas (rice flour) with beans and cheese. My husband ordered Bistek Salvadoreno. This comes with tortillas but he also ordered a pupusa. Our food came quick, about 10 minutes. The pupusas were delicious alonf with the curtido and salsa. The bistek was a little salty, but the beans were delicious. Also we ordered Tamarindo to drink and it was fresh not from a powder. Very good food, great service, we will definitely came back Thank you ladies! read more

Delicious food at an affordable price, and great service! You'll be surprised by all the delicious meals that they offer.

small, vibrant, and authentic. everyone was so kind here - spoke minimal english so we did some spanglish to communicate :) the food was amazing! try the pupusas here!! read more

Montecristo Restaurant - pollo asado plate, pupusas, ensalada de pollo, horchata - Salvadoran Near Me - San Francisco, California

Customer service: Stopped by for lunch. Upon walking in, none of the 3 ladies working behind the counter acknowledged me. Okay, cool. I walked up behind a lady ordering to-go. Still no type of acknowledgement. I noticed the stack of menus, grabbed one, said "hello!", and seated myself. Still, no acknowledgement. I ended up ordering the camarones a la plancha to-go after having to walk up to the counter and make someone acknowledge me! Waited about 10-15 minutes for my meal. Food: My to-go container was full, fragrant, and came with some handmade tortillas. The grilled shrimp was very salty and dry. Salad was decent. Fries were perfect. Rice was bland. Haven't tried the tortillas, but they look and smell delightful. Overall: Wouldn't return *shrugs* read more

Montecristo Restaurant - Camarones a la plancha - Salvadoran Near Me - San Francisco, California

Very good chicken soup! Service is also good. This is one of your traditional Latin food. I wish that either Guatemala or El Salvador restaurant was by the water instead of El Toro. Don get me wrong, I like Mexican food too but not when it's cater gringo. The place is also clean and looks nice inside. Just don't like the location. read more

Been here twice now in the past week. The first time I had the eggs with loroco plate it was amazing and delicious. Today I had the pupusa combination plate which comes with 2 pupusa of your choosing and with rice and beans. Once again very good the pupusa are made to order so you know it's fresh. For the drink I had the Salvadorian style horchata I high recommend it. The service was great. Nice and friendly staff. read more

Higher end Salvadorian place I don't see it as. Service is slow and the place often still have flies. The neighborhood still has people just hanging around. Their pupusas are dry and need a lot of help. Traditionally pupusas are fried in lard, but they try to make them healthy and now just taste more like a naan with fillings. Their carne asada is just a fatty cheap cut of meat served like street food. Not a place I would plan on returning by choice. read more

Montecristo Restaurant - Seating - Salvadoran Near Me - San Francisco, California

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Put in a order for pick up and lady over the phone was rude af like if she didn't want to respond & didn't give no time on how long it take or how much it was! Terrible!!! Deff would not go back make people not want to support local restaurants with that attitude! read more

This place is amazing, super takeout friendly and the best pupusas I've ever had..so fresh and perfectly sized. This place is cheap and amazing you need to give it a try read more

Warning: gentrifiers stay out of here!!!! Not really I don't want this gem to go the same way as my beloved restaurants in the mission aka Panchitas! Anyway my Latinx community this place HITS THE SPOT!!!! Its beyond amazingly delicious!!!! Vine a comer con mi familia una tarde en martes, las típicas pupusas llenas de quesito! El caldo más concentrado y rico aparte del de mi mama! My dad devoured the caldo de mariscos! This is by far my favorite spot for Salvadoran food in The Bay!!!! Regreso mil veces más!!! read more

Very disappointed in my recent visit here. I've been going to Montecristo with my family for over 10 years, since back when they were located by the Cow Palace, and we never had any issues with the food or service but today was absolutely awful. No one greeted us when we walked in, we sat ourselves, we had to ask for eating utensils and our orders were wrong. To make matters worse we had ordered food to-go before we got our dine-in order so we arrived home to find that that order was also wrong. We ordered zucchini and cheese pupusas and received cheese only. The sour cream was spoiled and the chicken tamale was pork. This is just unacceptable. It's sad that the owner has to be present in order for things to run smoothly. Since she moved over to their Mission location this restaurant has really gone down-hill. We won't be returning. read more

At this time, Montecristo and the pupuseria on Persia street (which we affectionately refer to as "La Persia") are my favorites...but they are my favorites for different reasons. Every time I'm asked to choose between the two, it's impossible, because they're two very different kinds of wonderful. One of my best friends is Salvadorian and mentioned that her father, who rarely ever praises anything, praised these pupusas. Fueled by this review, we went with trepidation. These pupusas are soft and fluffy. The best friend nearly cried because it tasted so close to her mom's pupusas, and that's pretty awesome. I loved the taste of the chicharron and I also liked the salsa. The loroco is also lovely, and just subtle enough that you get a good taste of it. I'd definitely go back, though it's quite tough to get here and also find parking. read more

I loved this food! It's a great option if you love Mexican food! The homemade tortillas are amazing! I ordered the chicken enchiladas. So much food there was no way I could finish. The rice was so flavorful and moist. The beans were perfection. read more

Montecristo Restaurant - Salvadoran Near Me - San Francisco, California

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As a full-fledged Salvadorian, I can be exceptionally discriminatory to bad pupusas. Thankfully, this isn't the case for Montecristo. I can sincerely say that Montecristo is hands down the be best Salvadorian restaurant in San Francisco. Unlike other spots that specialize only in pupusas, everything at Montecristo is great! They do take some time to make your food, but it is worth the wait. Here are the specifics: 1) Their pupusas are the perfect ratio of filling:tortilla:size. It doesn't have too much maza, or too much cheese, nor is it too big. They are spot on! 2)Their sopa, or caldo, is very fresh and they're vegetables are cut perfectly to size! On a foggy SF day, or even a hot one, this soup is perfect! 3) Authenticity. The ambiance at Montecristo is as authentic as their food.Plus, you do not have to deal with a cadre of hipsters Instagraming their meals. read more

Thanks Julio! Best Pupusas & Platanos Fritos I've had in a while. Wasn't expecting, but LOVED the black beans inside of the pupusa rejuelta. Was in a rush so ordered to go and everyone still tastes amazing 30 mins later when I got back to work! read more

Montecristo Restaurant - Pupusas Revueltas, Platanos Fritos.... Enough Said!!! - Salvadoran Near Me - San Francisco, California

It's not the best as they tend to forget to give you all the sides when you order it as pick up. The food is alright but I've had better for sure, whenever I'm too lazy to make food I do eat here. If you're new to salvadoreña food then this is a good place to start ! read more

Great food & place. The Horchata tastes great. Have your food hot, fast and with a happy face to let you know they want your bussness. Try It! 'Cause you would like to come back. read more

Montecristo Restaurant - Great place & great pupusas. Try the Horchata, tastes great. - Salvadoran Near Me - San Francisco, California

We came here for Mother's Day and it was the worst choice we made. We waited for the food for more than an hour!! And we just ordered six pupusas. There was only one lady in the kitchen and the owner was seating down talking to some people at a table instead of helping out in the kitchen. (She was there for at least 30 min.) The restaurant was full when we got there, there was four tables already waiting for food and nothing was coming out. There was a guy seating at the table next to us and he got his curtido and salsa and thirty minutes later he got his pupusas!! And he had already ordered when we got there. And also the music was so LOUD that we couldn't even have a conversation without yelling! When we had already been there an hour these group of 8 people showed up, sat down and started getting their food. Wow!! Maybe that's why nobody else was getting their food, because the only lady working in the kitchen was making their food. Finally, my husband walked to the table where the owner was seating asked her how much longer for our food and she got up immediately and walked to the kitchen and started making pupusas and we finally got our food like twenty minutes after that and the other tables started getting their food too. We were there for two hours!! When the pupusas came we were starving and we ate so fast that we don't even remember how the pupusas taste like. So, if you decide to go here maybe you should place your order at least an hour before you get there. Good luck!! Oh, one last thing, we ordered one chicken tamal for my son and it was horrible! It looked green and it was extremely dry. My son got scarred when he saw it! We didn't even dared to try it! read more

Montecristo Restaurant - Salvadoran Near Me - San Francisco, California

If I could give a 0 I would. Horrible, horrible customer service and the owner is rude as hell! I live in neighborhood and thought it be nice to support local restaurant. The first time we went in we were ignored and waited about 40 minutes for food. Second time I ordered for pick up (called in) and when my husband and I walked in to go pay and pick up our order the owner approached my husband, tapped him on the shoulder and told us to leave because "they were closed." (It was closing in 15 munutes). We tried to explain we had already ordered but the owner clearly drunk kept saying "go, go." The waitress then told him she was taking care of us and he walked back to his drinking buddies. I will not recommend this place. Plus when it initially opened the was frequent police activity there. Makes me wonder if that is their only business... read more

I would give 0 STARS but It won't let me . Horrible place . The waitress gives attitude. The waitress doesn't take the order right and when you tell her she tells you that , that's what you order . Food is really bad , it's not good like it was when I went 1 year ago . Dirty restroom . I don't recommend this place. read more

The first time I went there, the food was great. The second time, it was okay. The third time... the chicken (that comes with the soup combo) must have been two days old, and was dry as all get out. I'll eat just about anything, and I did, but I was pretty disappointed, Especially as it was so good the first time. The sides have been consistently fresh, but it seems like the last time they were being cheap and reheating the main, perhaps not for the first time. Not cool. Bottom line, both the glowing reviews ("beyond amazingly delicious!", really???) and complaints could be true, depending on when you've gone there. BTW, this is home-style Salvadoran, not Mexican as some have described it, and tends to be significantly less spicy. You'll need to add the heat yourself if that's your thing. read more

Honestly doesn't even deserve a star. I ordered some pupusas Togo I called 30min before I went in. They said it was going to be ready in about 25 min they took over an hr to make, I waited there for so long in the empty restaurant!! The place was empty the workers were just hanging around instead of getting to work! I also work at a restaurant so yea I understand when it's busy but this place was empty read more

From the homemade tortillas made fresh by Mama Olivia, to the delicious, simple and relatively healthy breakfast choices this family owned establishment offers, a clean, family-oriented atmosphere in the Outer Bayview district. PLEASE NOTE: Because the tortillas are typically made FRESH just after you place your order, if you're in a hurry to eat and run, you may want to go elsewhere. The food here is all fresh and made to order and they tend to get busy on the weekends so, you may need to wait awhile depending on how busy they are. read more

This place has roaches crawling on the walls by the tables where you eat. I saw a group of people get freaked out and leave after they spotted one. read more

First of all let me say the parking in the area isn't very accommodating. I live a couple of blocks up from this restaurant and there is no parking really in the area. Montecristo is always packed so you're going to be waiting for at least 30 minutes to receive your food. The pupusas are very good and flavorful and there soup is amazing. The environment is pretty loud but is to be expected with any Latin restaurants. The people who work here are very nice and helpful. Fresh homemade tortillas fresh homemade pupusas. I always get my order to go so I can save time. read more

Waited an hour for 3 breakfast items and we were literally the only table in the whole entire restaurant. Everything came out wrong. Told the waitress and she just looked annoyed and did not offer to fix anything. Sausage came out still frozen in the middle. Finger crossed. Hope i don't get sick read more

This is my favorite place, I have been a customer for over 3 years. Best pupusas, customer service is good, the only thing is if you go late sometimes there is people drinking and have loud music and you can't even talk, other than that I love it read more

Square story. Featured by the Chronicle: http://www.sfgate.com/default/article/Montecristo-Restaurant-tops-Square-47-3796921.php. They've since moved to a new square. Found by me: An egg white (thanks!), spinach and onion omelette with roasted potatoes and homemade tortillas. Appreciated the customization. End result was delicious. Staff was very friendly and vibe/clientele very local. This is the type of place to hit if you want a break from the gentrification. Plan to return for pupusas and other Salvadoran specialties no matter what square they are located. read more

I followed MonteCristo to this new location, when they closed their location on Geneva (in November)...needless to say, I am 'regular'! I do not know if that affords me excellent customer service, because I always feel welcome! And, that keeps me coming back for more of what I love: Pupusas de Loroco! I have always found their food and prices to be comparable to other pupuserias. read more

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I love this little hole in the wall. They food takes a minute but it's always delish. If you drive make sure to leave a little time as parking can be a little bit challenging. My favorite are the loroco con queso and revuelta pupusas. read more

First impression, walked in to this place but not very welcoming. It took my sometime to get an order placed because the waitress was busy talking on the phone. I guess it's more important to chat than to take care of the guests at this restaurant. As for the food, it was all right. First time I noticed a microwave oven being used to cook pupusas. I guess there pre made then reheated as there sold. read more

I used to come to their restaurant when it was in front of the Cow Palace, I've become very familiar with the staff. Well I'm giving this spot 4 stars because of the delicious pupusas, camarones a la diabla, pasteles de carne and can't forget the Salvadoran horchata. The owner is very sweet, always gives a warming welcome. The waitress needs to get off her high horse though. If the waitress was nicer I come here all the time and they'd have 5 stars. read more

The pupusas did not taste good. They weren't completely awful but they just didn't taste delicious. And my son who loves pupsas, also refused to eat them :( read more

Like their popusas really good, curtido is not that great. Not sour enough or spicy yuca con chicharrón is always overcooked that's a down fall because meat gets really hard and dry. Like location only 3 blocks from my house. read more

This place is good but the only downfall would be that the customer service sucks. They're slow and will sometimes raise the bill without telling you they did that to me twice but lucky I caught it before I paid. read more