We received a very thorough estimate from Susan. She was very prompt and knowledgeable and was…read moreeager to help.

They cleaned our windows so well, I can barely tell we HAVE windows. Service was easy to schedule…read more We thought it was a good price, and very worth it.

Three years ago we hired Busy B to power wash out house prior to it being painted. We couldn't…read morehave been happier with the service. Walt and his team were attentive, thorough, and went above and beyond to make sure the job was well done and that we were satisfied. Naturally, as we prepare to sell our house we wanted the same level of detail, so we called and scheduled with them again. I'm not sure within the last three years if this team was abducted by aliens and replaced by their evil doppelgangers, or if they just don't care anymore, but this experience was the polar opposite. The day prior to our appointment we received an email that gave some basic instructions, but what was striking was a paragraph that said "Please do not call us on the day of your job asking for a specific time. You will not be given one. Due to the nature of our work we cannot give out specific or estimated timing on the day of your scheduled job. You will receive an "on-the-way" text if you've provided a cell phone number." OK. That's a little off putting, but we get it. Some jobs are bigger than others, but even the cable guy gives you a range. Day of the appointment arrives and two hours are spent clearing the decks and porches. And the waiting begins..... Finally at 3:00pm a text is sent to the company to get an idea of the latest time they will arrive. At this time the office manager says, "Oh, he's been there and left". What? What happened to the on the way text? There was no knock on the door and no phone calls. Effectively the receptionist told us that there is a car blocking the driveway and he couldn't get his truck in to turn it around. No, we say. There is no car blocking the driveway, plenty of room. Actually, says the OM, you have a difficult driveway to get up and Walt (company owner) remembered this and didn't have the right equipment to get up your driveway. It's in the shop in Harrisonburg, so he's not going to be there today (we have a bit of a hill to get up). Wait we say, which is it? A car blocking the driveway or lack of equipment? At this point we are told the house phone was called and a message was left telling us this information. That's a tough sell, as the land line has been disconnected for about 5 months. After much back and forth we basically tell said receptionist that this is extremely poor business decisions and terrible customer service as we have all of our porch furniture sitting in the yard, and are planning on staining the decks tomorrow. Not my problem was the message from good ol Busy B. We asked to have the owner call us. We were told that he doesn't have signal. Maybe he'll call, maybe he won't. At this point we are at a loss. It looks like the B is too busy to come do the job they committed to. So we begin to look for other options. Suddenly, at 4:00 pm, a white pickup pulls into the driveway with no special equipment and somehow navigates the 'obstacle course' of the driveway blocking car. The owner himself gets out of the pickup. He made no apology. When asked why he didn't bother to call or knock to let us know he had made an attempt. He then tells us that he had both knees replaced a few months ago and didn't want to walk up the driveway. He also tells us that getting our house power washed is 'not a crisis', and that him living with cancer over the past two years is. What? No one called it a crisis, just really poor customer service and crappy attitudes when asked why no one had showed up or called. I'm very sorry for your medical conditions, but that's not my concern. If it's that bad, maybe you should have sent someone else. Finally the power washing begins. No real apology for the lack of communication or the decision not to show up. During the washing session, there were some texts back and forth to our oh so happy OM who said that a check would be needed at the end of the session. We said we would pay electronically just like the last time. 6:30 rolls around and we go outside to look at the job. First thing noted was that the walks and back patio were not done. An argument ensues that those have never been done and that was not on the work order. On the contrary we say, they were done last time and we specifically stated that we did not want the deck surfaces washed (which they did). On the previous you talked about how we needed to fill sand back in the walks after the session. After more arguing back and forth, out he goes to finish the job we hired him for. Bottom line is this. The entire experience from top to bottom was terrible. Communication was terrible, service was terrible, attitudes were terrible, integrity was terrible, and the job was marginal. It's unfortunate that this occurred. We would not recommend services from this company at all. Both the office staff as well as the owner were argumentative, and it appeared clear he did not want to do this job.

We hired them weeks in advance before we moved into a home and scheduled movers around them and…read morethey DIDNT SHOW UP They never confirmed prior and the woman sherry was rude and yelling and cursing on the phone So unprofessional - would never use them

I was initially a bit hesitant to use this service because, in my experience, many companies around…read morethe DMV area either arrive hours late or fail to show up altogether when providing quotes or home services. However, this company completely exceeded my expectations. Neither my wife nor I had to be home for the service, and when we returned, our home looked brand new. The team stated they would arrive at 7:30 AM, and they showed up exactly on time. Their professionalism, reliability, and quality of work were outstanding. In addition, they understood my little one napped between 2pm-330pm and they worked to schedule me at times that wouldn't conflict with their nap time. Great customer service. I would highly recommend this company to anyone looking for dependable and high-quality service.

Absolutely! The two guys were very polite and was very receptive to a few concerns…read more Will most likely have them return and they offer military discount.

As a newer homeowner, I was thankful for the level of explanation they gave me about the offerings…read morethey had. Getting the quote was easy and their response and follow up was top notch.

Two weeks ago, Jon Sloan power washed our home. The house sparkled after he finished. I am…read moreextremely pleased with his service. And he is a nice guy as well.

I requested a quote and Brett got right back to me with an instant quote based on my specs and put…read moreme on his schedule for the following week. In only two hours, I had a clean house and walkways. He does a great job going behind and making sure things weren't missed and pays attention to detail. Really appreciate the thoroughness and professionalism.

Brett Maynard did an outstanding job power washing my house and cleaning my deck. He was able to…read moreremove all the mildew and mold from my deck. Strongly recommend his services.

EVERYTHING went well. Len, Jr. not only does a top notch job in his business trades, but he's a…read moregreat person too. Len is professional, has helped me many times over the years by ensuring my gutters are debris free,patent and draining to perfection, every time! And, that's not all, if you have pressure washing, other exterior needs for your property, Len's the man! He's epic! Reliable, affordable, dependable, licensed, insured, and local. Star rating in my opinion: A million plus stars! Highly rated by all who have been helped by Len Jr's skills. Thank you, Len, for all you do to help us. You're a gem, a tough act to follow!

Terrific Company Weasley price two wonderful job. Len was great. I'm gonna hire him permanently to…read moremanage my house twice a year. Did a great job cleaning the gutters cleaned up. Very happy client highly recommend them.