I went here for a Full Highlight with Faith; the blonding specialist. It had been many years since…read morei have had anything done so I had virgin dark brown hair. Having had issues in the past with how dark my hair was, Faith tackled it like it was nothing! I was looking for silver blonde to contrast nicely with my dark hair and she DELIVERED!!! It gives the granny vibes I've always wanted! Its now been a few months since my appointment and my hair is growing out so nicely, I will never go to anyone else. Faith was so cool and down-to-earth. Her energy was so welcoming and I was able to read my book while she did my hair to perfection. Definitely reccomend her!!

After moving to Petaluma, finding a new hair stylist was something I had been seriously dreading…read more I'd been seeing the same stylist in San Diego for years, so the idea of trusting someone new with my blonde was not a casual decision. I booked with Amethyst after seeing her work and feeling like she'd be the right fit for blonding, and wow, she DELIVERED! She is incredibly talented, thoughtful, and thorough, and my partial highlights came out even better than I imagined. She also made the whole appointment feel relaxing and special, even including a head and neck massage, which was such an appreciated touch. On top of that, she is so warm, kind, and easy to talk to. She really makes sure you feel comfortable throughout the whole experience. I'm so happy I found her and would absolutely recommend her to anyone looking for a stylist they can trust!!

Mads is the best! I'm very picky about who I trust with my hair, and she has done an incredible job…read moreover the last six months helping me get closer and closer to my goal. I have very thick, long hair, and each appointment has taken 7+ hours. Not once has Mads complained. She has always been patient, positive, and more than willing to take on the challenge. She is also very transparent about the process, setting realistic expectations regarding results and any potential damage. I truly appreciate her honesty, professionalism, and dedication to keeping my hair healthy while working toward my desired look. There is no one else I would trust more with my hair. I highly recommend Mads to anyone looking for a talented, knowledgeable, and caring stylist!

LIES we started at 10 something and stopped around 2:50ish which is close to 5 hours I asked if not…read morea full then for a PARTIAL refund and leaving or not leaving to lunch you still didn't once guide or asked for help while you were there is my point or even before you left and my color was not processing she was adding foils and bleach on my hair and also I don't recall you being at the consultation I never once dyed my hair red at home or corrected it with red dye I've been having the red by a previous hairstylist which I had explained to the hairstylist and I wanted it out and never once was it mentioned to me the warmth or damage risk like I said again you weren't there. I never once even spoke to you until after I had asked for a full or partial refund but you were only wanting to refund for the shirt and the overpriced quote so don't say WE discussed durning the the consultation, cause we never discussed anything and you weren't there.

Our family loves The Shop! My husband and our 2 boys have been getting their hair cut here for a…read morelong time. Everyone is nice and it's so quick! We def have our fav people and ask for them when we call ;) Now even my 3 year old daughter is getting trims at The Shop. Highly recommend for an affordable skilled cut!

I've been coming to this salon for almost 10 years, and they do great work--which is why this…read moreexperience was so disappointing. I called on Tuesday to book a color appointment and was told the colorist was on vacation, with Friday or Saturday as the next available options. Friday didn't work for me, but I was told Saturday would also be available. I also would've been willing to change my Friday plans to make this all work out. I called back Friday afternoon to follow up and lock in a Saturday morning appointment, based on what I had been told earlier in the week. Instead, I was told they couldn't accommodate me due to the Butter & Eggs Festival. I also received feedback that calling at 3pm when they close at 6pm wasn't enough time, which didn't make sense given that I wasn't asking for a same-day appointment--I was continuing a conversation to schedule ahead. What made this more frustrating was that I was trying to work within the availability they had already given me, but the expectations kept changing. While they did offer Sunday and recommended other salons (which I appreciate), that wasn't the point--I was trying to book within the options they initially provided. After this, I actually called again because I had rearranged my schedule for Sunday, hoping to still make it work. At that point, I was told Monday was the only option available. Unfortunately, that no longer worked for me due to work and moving to another city. I also spoke with the manager. While she was apologetic, it didn't feel like there was much effort to actually find a solution. She offered a new stylist that probably wouldn't be comfortable doing highlight but invited me for a Sunday appointment consultation to get me in. She acknowledged that scheduling and communication have been ongoing challenges there, which I appreciated the honesty around--but as a long-time client, that was also difficult to hear. This appointment was meaningful to me. It was intended to be my last visit before moving, and this is a salon I've trusted for so many important moments--engagement photos, weddings, graduations, and even just times I needed to feel like myself again. That's why it's especially disappointing to be ending on this note. I've always tried to be flexible and understanding over the years, but this experience felt like a continuation of inconsistent communication and shifting expectations, without much effort to meet me halfway. I understand that events and staffing can affect availability, but clearer communication and follow-through--especially with long-time clients--would go a long way. I'm genuinely upset.

The one star Is for the sweet girl Patti at the front desk who was very helpful and supportive…read moreduring the stressful situation I was in, with this place. I hate to be that person who leaves bad reviews and starts conflict but I'm very disappointed and unhappy with the service Angelina provided for me. What I wanted and what I got are so different and I understand that it takes time to get the results you desire but when it's this far off that's a little concerning. I booked another hair appointment with the stylist I should have gone to and requested a refund from the owner- to which she replied that Angelina stands by her work and took the time and effort to do my hair so a refund is not an option. They did offer to tone my hair down for me and did give me back the tip I left. However I'm reluctant to have them go near my hair again. It just sucks that they have so much pride and they let that pride get in the way of satisfying their clientele. I could barely afford the hair I got as is and now that's 200 dollars down the drain on top of getting my hair fixed for even more money. I can't speak on any of the other stylists there but what I can say is do your research before booking. There's no hate or ill will against Angelina or the rest of the team. But I am really disappointed they couldn't swallow their pride and make things right :(

This review is so Overdue! I finally found that perfect fit. Angelina has been doing my hair a few…read moreyears now and I have never been disappointed. Truly talented and just a joy to be around. Thank you so much Angelina, your friendship has meant so much to me over the years.

I have naturally very curly hair but I left with the most amazing soft bouncy blowout ever! Abby…read morewas my stylist and she is absolutely a gem. She was so kind to me and made me feel very comfortable and I wasn't in pain at all during any point of the appointment. She knew how to handle my difficult curly hair and I'm just obsessed with how I left looking. I'll definitely be coming back just for her

I got a wash and blowout from Megan Ritz and I'm obsessed with the results! My hair looks so…read moresmooth, shiny, and full of volume--it felt amazing and lasted for days. The whole experience was relaxing and professional, and I left feeling so confident. Her scalp massage is AMAZING. I Highly recommend Megan Ritz! (I came in a few months ago)

I love my new hair style, and the color, and Jeanette..lol…read more. I just had a really awesome relaxing day at my hair Stylist, why "MY" because I love my hair so much im claiming her as mine now!! I already scheduled my next appointment and for my son..Being serious, Jeanette did such a great job I truly love my hair, she listens to what you want and why and helps guide you to what will look good..I had so much gray..My color is amazing, the cut and also my eyebrows, she's multi talented which makes it even better..Before I left I bought the most beautiful cover for wearing over something like a dress..Her shop is awesome with some really nice things..If your looking for a place to go and you want to leave looking amazing..Go see Jeanette. It's worth it..

This is the first professional haircut i've had in probably forty years. It costs a lot but was…read morewell worth it. I brought a picture and got almost exactly what I asked for. The only difference was she checked the shape of my head and my face to make sure that the cut. I had a picture of would work on me. I think she did a great job and would highly recommend.

This was my first time at the salon and I could not be more pleased. Amazing cut and incredibly…read moreknowledgeable stylist. I will be back!

I've been going to Niki Filippi since 2019. We've worked…read moretogether through my first highlights and into more complex balayage, and the results have always felt completely natural. The best compliment I get is from friends who don't even notice - they just think my hair has always looked this way. That's the kind of skill that's hard to find. Beyond the work itself, Niki is just genuinely nice to be around - warm, easy to talk to, and the kind of person you're glad you found. She listens, she makes you feel comfortable, the conversation flows easily - the whole experience in her chair is relaxed and enjoyable. It never feels rushed, and you leave feeling good about more than just your hair.

Clean. Luis is great. Some times the wait is lame. No one is working and you wait. Timing should be…read morespot on.

Checked web site this morning which indicated 3 stylists available. When I arrived at 9:15 am,…read morethere was only one stylist available, and when she asked if I had an appointment I said no because my stylist who is usually scheduled Sunday morning was not available per this stylist due to "messed up" arm. She said she had no availability until 10 am, but I couldn't wait, left, then returned to tell her that web site said there would be 2 more stylists available and to check their web site. Her rude response: "Check your attitude!" Who speaks to an regular client like this? There is nothing wrong with my attitude. As someone who's worked in a customer-related position for most of my almost 8 decades, to say I was taken aback by HER poor attitude would be an understatement. Her attitude is as puffed up as her inflated lips.