This place is amazing with the best customer service experience I've ever had. You can call them anytime and ask questions and text them pictures of your trees/palms if you need guidance. And word to the wise, you HAVE to buy the extended one (1) year warranty on all the expensive stuff like Palm trees. I paid 2K for two large palms and normally I would never buy an extended warranty but I'm glad I did. I'm not saying you're gonna need it, my palms were fine. But because of my HOA and potential issues with the height of them, I decided to change out my palms for smaller hybrids and they did it no questions asked. A team of 4 guys came out, removed my palms, and put two new ones in. I normally would never pay for any extended warranty of any kind, but this place really stands behind it no questions asked, even if your asked for a change for purely aesthetic reasons. And when I came back to get some warranty help on a struggling palm, a beautiful girl named Hope helped me out and she was amazing. She helped me pick out a new replacement, gave me some extra fertilizer and did everything with no questions asked because I paid for the one year warranty before. She was super nice and even offered some extra stuff at a discount rate because we were repeat customers. I highly recommend this place for all your nursery larger purchases like palms and trees and be sure to see Hope cause she was great. read more

Moon Valley Nurseries Cypress Tree Purchase September 2023 My experience process with Moon Valley Nurseries, started with the visit, the selection of the trees I wanted which I was patiently chauffeured by the staff at the nursery. The employee knew just where to go, he explained the growth process of the trees, what to look for and was an encyclopedia of knowledge answering all my questions and concerns. The purchase process which included credit application, explanation of the delivery & scheduling process that accommodated my schedule for delivery, in the reasonable time frame. Waiting for a good product purchased is like waiting for Christmas Day to arrive, but once it did, I was overwhelmed with just how smooth the delivery went. The crew was On-time within the window given. Instructions were explained to the crew regarding the particulars of the installations, they went right at it. The entire job was satisfactorily completed withing an hour. Instructions given me were about care and maintenance was clear and precise. Further details about any problems were also explained. With an additional phone call and e-mail by Rachel Gonzales, Quality Assurance Manager from the North Tucson Store, made the entire purchasing process complete. Customer Service in the country is has been on the downward decline, especially the past 3 years. But not Moon Valley Nurseries! read more

Where do I start? We had seen Moon Valley nurseries along I-10 in Marana, AZ, and had always wanted to stop in. We were so happy we stopped because we were treated as VIPs from the moment we got out of our car. We weren't sure what we wanted, but a nursery tour was very helpful. We made our selection, and the process was so easy they made us feel like we were part of their family. It would take a month to get our tree, but their team would contact us every week to give updates on delivery and specials. They would call, text, or email to ensure we were always up to date. On the day of delivery, their team arrived at the time stated, and from start to finish, it took roughly 40 minutes. They called to inform me as to when they would arrive. It was the most painless evolution I have ever experienced. When it comes to customer service, they are top-notch. They always kept us informed and had all the information we needed to ensure our tree was maintained and watered as it should be. With all we experienced from start to finish, the value of the tree, service, customer service, and warranties were the best one could ever expect. Moon Valley Nurseries was terrific. I highly recommend MVN to anyone who wants knowledgeable sales personnel, excellent customer service, and follow-up service you can depend on. Wonderful. read more

We had a fantastic experience with Moon Valley Nurseries, both in terms of their customer service and the quality of their product (two tall queen palms, in our case). For a while we debated whether it would be better to go to a nearby hardware store and get smaller/cheaper palms and plant them ourselves. We've tried other nurseries for our other potted palms and didn't feel very impressed. However, the trees at Moon Valley are so much bigger, look healthier, and you get so much more added value with Moon Valley's customer service. So if you're on the fence like we were, choose Moon Valley. Both Cole Bonahoom (designer / sales consultant) and George Alderton (planting crew manager) were wonderful. Cole came to our yard in the beginning of February to help us with the design, we tagged our trees at the nursery a few weeks later, and the trees were just planted today. The whole process was seamless. On planting day, George and his crew went above and beyond our expectations to ensure that the trees were oriented just the way we wanted them, despite the extra time and effort it took them. Our yard was not an easy dig, but they did great. We really couldn't be happier and will definitely return to Moon Valley for our next planting project. read more

My 7 year old Palo Verde was felled by a storm recently and a family member suggested I go to Moon Nurseries to replace it. She had bought a young tree from them and had a good experience with the Staff in Marana on Postvale Road. I had a similar experience...I handed Cole the HOA list of approved trees and told him I didn't want a tree that was messy or too tall and that it had to have deeper roots than a Palo Verde and it must stay green all year. To my amazement he saw the perfect tree for me. While they had a variety of this tree on their lot, I wanted a mature one and found a beautiful fruitless Olive Tree. Moon Valley Nurseries have already removed my felled Palo Verde, the stump to be removed next week and the new tree planted about 3 weeks after that. Best of all, they will provide tree care for the first year of life in my front yard. If the tree fails in that year, I get a new tree. Also, I ordered bushes for my front yard that I thought had been crushed and they are going to reimburse me as the Palo Verde did not kill these bushes. The staff is always friendly with me and knowledgable. read more

The appointment and installation and transformation by Moon valley nursery of our southern world headquarters was an amazing experience. The professionalism of everyone we dealt with at Moon Valley from the designer Blake Chandler , phone personnel advising of scheduled tree, removal stump grinding and final planting with foreman George Alderton and his hard working crew was nothing short of top notch. The planting crew were all very friendly hard working and so respectful of our needs and concerns followed all our requests for plant locations to concerns for existing low voltage cables and watering systems. Clean up of job site debris removal and street cleanup was perfect. This entire crew and your staff, everyone mentioned and those backstage all need to be commended on their pride in their work and making this transformation a very pleasurable stress free experience. Each and everyone of these employees are an extremely valuable asset to your operation of Moon valley nursery Marana Arizona. read more

Carlos and team planted 5 major trees for us yesterday. We had purchased them to help create privacy from a new house almost in out back yard and another new neighbor's delightful fence. The team arrived midmorning and got to work digging giant holes in our caliche/clay and rock soils. No fun that I could see, but the team worked continuously without complaints, brought in the trees and then had to redo a couple holes to adjust tree placement. Carlos helped out when tools not working right, tree placement change and anything we requested to make the situation just right. He even helped our neighbor who had Moon Valley out earlier to plant trees. The service I must say was great. Must say our sales rep Blake was also extremely helpful picking out the trees, coming to our house and helping plot where the trees should go, and a delight to work with. Overall a very pleasant and worthwhile experience. Now the followup is on me. Thanks Moon Valley. read more

Thanks to everyone at Moon Valley Marana for giving us a good experience with our biggest landscaping investment yet. We are excited about enjoying a more beautiful yard for years to come. Adam was knowledgeable and very patient in the design phase and while picking out the best values for our specific needs. Dave also helped us by driving around the nursery to look at plants. Jake provided quick updates on quotes to give us a good deal with discounts as our ideas evolved. Carlos and the installation crew were outstanding in quickly and carefully doing the installation without any damage to existing landscaping and leaving everything looking beautiful. We were also kept clearly informed by the main office about the installation timing. Appreciate the no questions guarantee and looking forward to additional pro care to make sure the plants thrive. read more

Moon Valley Nurseries was a great experience from beginning to end. We stopped by the new nursery off the 1-10 in Marana. We just planned to look around and see what was available. Blake greeted us immediately. He listened to our long wish list and then put us in a golf cart and off we went. He showed us different trees and offered his expertise on each one we saw. We picked out the tree we wanted and 3 weeks later it was planted!! We now have our beautiful Raywood Ash tree in our back yard. Brian and his crew came in like a whirlwind. They dug the hole, put the tree in and answered all the questions we had before leaving. If and when we need another tree, we will go to no other place except to Moon Valley Nursery! They are all pretty amazing and we are so very, very happy. Thank you all for a great experience. read more

When we got the follow up email asking if we were 100% satisfied - this was our reply: For Blake's work showing us and explaining to us the various plants/trees/palms and how they might work for us - 105% Satisfied For Blake's coming out to the property and helping us figure out the landscape design and tree layout - 105% Satisfied For Blake's choice of trees/palms for our project - 96% satisfied For Moon Valley management team to get a way earlier planting date and the extra effort to get two crews & trucks on a Saturday - 110% Satisfied For Brian/Greg's planting crew's efforts, skill, hard work and care for the plants - 105% Satisfied For the actual trees/palms - 99% Satisfied We have no doubt we will highly recommend Moon Valley Nurseries to all who have planting projects! read more

6/25/22 first visit to the new location Moon Valley in Marana Arizona. Upon arrival we were immediately greeted by Jake Kelley, excellent customer service. We had multiple questions on palm trees and how to care for them. Jake and his team spent the time giving us clear and concise information. The nursery is well set up and it's a beautiful place, quality products that are well taken care of. An amazing experience we will definitely be back. We are looking forward to setting up an appointment to have Jake come out and assess our property and advise on which type of trees will do well in our location. If you're in the market for planting and expertise this is the place. Headed home to feed our plants and palms with the Moon and Super Palm juices. read more

Moon Valley Nurseries is the top nursery in Pima county ! The beautiful nursery located in Marana AZ carries a wide variety of exotic plants, shade trees, succulents, fruit trees, and cacti for plant loving customers. They provide fairs prices based on the age of the tree you want to purchase and outstanding one year warranty (extra cost) that covers damages, staking, etc. Kailey Brown the project manager did an outstanding job helping me purchase a Hong Kong Orchid and Loquat tree for my backyard. The quality of products, great service, selections of trees, and excellent warranty makes Moon Valley Nursery the best nursery in Pima county for all your plant needs. Moon Valley Nursery also has a 10% discount for military veterans. read more

We have purchased several trees from Moon Valley in Marana and have been satisfied with the quality of the trees and also the quality of the planting and personal at this location. Attached are photos of the new Brazilian Pepper that we just had planted a few days ago and the other photos of other trees we have purchased from Moon Valley over the past 2 years. Sweet Orange 9 - Citrus Sinensis Cara Cara Orange - Citrus Sinensis, Cara Orange Trovita on Macrophyila Navel Orange - Citrus x Sinesis var. Eureka Lemon - Citrus Limon Eureka Lemon - Citrus Limon Desert Gold Peach - Prunus Persica, Desert Gold Pomegranate - Unica Granatum Vitex Chaste - Vitex Angus Castus Arizona Ash - Fraxinus Velutina Brazialian Pepper - read more

A special thank you to Jeremy and your install crew for coming to our house and planting two trees, and making it look too easy. It was a pleasure having professionals come and show up and do work and take care of their surroundings. From the moment we stepped foot in the nursery and the selection of our trees to now has been a fantastic experience! They went over what we needed to expect as the trees go through their transplant shock. They told us about the watering schedules, and how to best protect our investment. Jeremy even gave us some ideas on how to better support the trees that we already have. I am excited to buy more trees from Moon Valley, and even more excited to try the fruit once it grows. read more

Thank you, Moon Valley Nurseries in Marana. Eighteen months ago, I purchased a Chilean Mesquite from Moon Valley. The cost of the tree included planting and a one-year Weather Protection Program. When a storm hit, the mesquite was uprooted and my $1237 investment down the drain. I wasn't happy. Then Jake Kelley, Moon Valley's general manager, called me and offered to replace the tree at no additional cost. Even though the one-year protection plan had expired, Jake was willing to make me whole again. I'm really, really grateful. This means a lot to me. This type of outstanding business practice is very hard to find. A business that cares. I look forward to working with them again in the future. read more

What an amazing experience, being able to secure a mature tree of choice from great people. Jake Kelley (sales) exemplary performance, keeping an eye on incoming stock to make sure nothing better than my pick had turned up. As far as the delivery and planting went, David Maniraguha and his crew went above and beyond to place the palms in exactly the riight position.. to eliminate an irritating 'line of sight' roof. No complaints about having to wrestle the plant, just sheer professionalism. Moon Valley Nurseries are very, very lucky to have these great keys guys representing them so well. Attaboy Jake, Attaboy David.... Attaboy Mark Hunt (private joke that cemented Jake's and my friendship) read more

My trees are stunning! Instant gratification! Home went from house to resort vibes in one afternoon. George, Nate and Jacob were a great planting crew. Efficient, professional, and experienced. George gave me arborist tips when we had down time and walked the property with me to inspect things. Crew was great as well. After digging 2 holes for me, I changed my mind on the placement and they didn't complain once about having to redo it. Richie and Alex from sales have been very helpful too and committed to making me happy. These trees are definitely an investment so make sure to watch for sales and know the fine print on your warranty, but they are absolutely beautiful and transforming! read more

Carlos Hernandez and his crew just planted our new Japanese Blueberry tree and we couldn't be happier. Carlos took the time to review the watering and fertilizer schedules and applications going forward. The guys were quick, polite, cleaned up the area nicely and took the time to pet our puppy on top of everything. Prior to planting, the communication with Moon Valley Nursery was efficient and kept me posted on arrival time. When I called them shortly after with a question the associate answered in simple terms and offered his service at any time in the future. O and walking thru the nursery is a great experience and offers thousands of choices and great prices. read more

Today, Jeremy and his amazing hard working crew arrived to my bare & depressing yard to plant trees I had selected from the Moon Valley northwest Tucson location. The crew worked diligently to transform my yard into a beautiful oasis. The crew was very careful with transplanting the trees, working around other trees, plants, yard decor and cleaning up after themselves. I am so happy with the turn out and look forward to selecting additional trees/ plants for my next project. A major thank you to Blake who helped me pick the healthiest and best trees for my yard and to Jeremy and his crew for the awesome work they did!! read more