Our Moon Valley Nursery journey started in December 2022. We visited the nursery and were helped by Cody Landreth. We had no intention on purchasing a tree that day, but Cody told us about a holiday special with free tree delivery which was very intriguing ($250 savings) ! Additionally, Cody explained the excellent financing program available that allows customers to pay for purchases over a year's time period without ANY interest. Additionally this option saves an 5% off purchase price, which is a valuable promotion when buying an expensive, mature tree. We decided to buy the tree that very first day. The biggest decisions that we had to make: 1) What type of tree to buy and 2) How big or a tree to buy. We told Cody that our primary reason for buying a tree is for shade. Cody recommended the Indian Laurel tree, explaining that this tree provides excellent shade and is fast growing and does well in our desert climate. Cody told us that the Indian Laurel is a very popular choice and we decided on this tree type as well. Our next decision was gow large of a tree to buy. Money is the deciding factor. The larger the tree, the more expensive the tree. We ultimately decided on a 12 year old tree that cost us $2000.00. We also decided to purchase a maintenance plan for an extra $300.00 that includes ongoing care for the nursery for 1 year. We also received a one year guarantee to ensure that our tree will be replaced if it should die from transplant shock. Cody was so friendly and helpful during the entire purchase. He has worked at the nursery for several years and is very knowledgeable. Cody stopped by our house 2 days prior to our tree delivery to help us pick the perfect place in our yard, which was very appreciated. The Arizona 811 Center is also notified by Moon Valley prior to planting and comes out to mark the underground lines, pipes and cables at your dig site so you'll know what's below - and the tree can be planted safely. On delivery day, foreman Pastor called us 30 minutes prior to arrival. We were surprised to see how big the delivery truck was and how many people helped to plant the tree. Pastor, Nico, and crew were very efficient and planted our tree in about 30 minutes ( including digging hole). We have been very happy with our entire experience and love our new tree. "The best time to plant a tree was 20 years ago. The second best time is now." - Chinese Proverb. read more

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Sorry this is long.... Please please please if you decide to use moon valley nursery off grand- READ all your paperwork, even if it takes you time do it while you are there and Read it ESPECIALLY if you add anything to your order. Last year we got palm trees, we opted to warranty the big one, well we forgot to get a small pigmy palm so they redid the paperwork with the new tree on it. A year later our big palm was dying so I called to verify the warranty and they were like you don't have a warranty . What!?!?!? I said this is who we spoke to this is what we discussed. That persons no longer here so we will let you buy the warranty (sigh because we had it budgeted prior and the warranty was a large sum because the size of the tree). We decide to wait till the 110 degree weather weather died down but we got a call from a MV employee calling to check if we wanted to use the warranty because it was almost expired. Wow, nice right? So he stops by and says oh well maybe we can do this and that and this to maybe not make your yard look so ...... (ugly). I apologized how it looked and explained that while doing yard work I ended up getting injured which resulted in emergency surgery so we didn't have time but it was stuff we could easily fix. My husband went to go pick out a new tree and they tried to upsell him saying we could rip out our good palms and replace with these other more expensive palms which would have resulted in in thousands of more $$$. We declined and said please just replace the one tree. They came to replace the tree and when they were done he had me come look at the tree and noticed I kept blinking (I explained my eye surgery etc and that the sun made it hard to see) then said ok sign here if the tree looks good. My husband comes home and says did you see the (grass) yard? I said I saw the tree (the tree is to the south off our porch, we have grass to the north) he had me look at the tree, he says there are tractor marks in the grass. ‍ I messaged the guy and stated that I feel the company is very sneaky with removing warranties, not fully explaining or going over the bullet points of paperwork your signing etc.... Oh don't worry that's why we are insured, I can't believe they didn't use the dolly, it was on your paperwork to use the dolly but if they used a tractor they are supposed to put plywood down, we will get it fixed, don't worry, I'll stop by and look at the damage with my manager. 1 days later nothing, then I get a text with a picture of the plywood with a drawn on stick figure with a smiley face says see they used plywood. I replied and said I never stated they didn't but as you can see by this video from my house camera the tractor is so heavy that you can hear the plywood cracking and see it pop up because it's so heavy this leaving tire diviys in my yard. All we want is your guys to come fill it in so it's as level as possible. Nothing, crickets..... I let a week go by waiting to hear anything so went through the BBB before I posted trying to give them the chance to make it right and again Nothing. read more

We recently moved to AZ from PA and were unfamiliar with what types of plants do well in this desert climate. We went to Moon Valley Nurseries to see what our options were. We were lucky enough to be helped by Jordan, who explained which plants would be best for us, how to care for them, and how to transfer them to different pots. His product knowledge was exceeded only by his willingness to "go the extra mile" to provide an outstanding customer experience. We were so pleased with our purchases, and with Jordan's recommendation, that we went back again to buy more plants. And I'm sure we'll be back again - but only on days when Jordan is working! read more

We purchased two fruit trees from Moon Valley with the assistance of Bobbie Flores. The crew did an excellent job and planted the trees exactly where we wanted them. A few days later, we received an unexpected phone call from Moon Valley's arborist, Derek Wagner. He asked if he could come by to check on the trees. Everything looked good; and we adjusted the watering times. We appreciated the in-person follow-up on our investment. read more

Moon Valley stood by their product. Our orange tree was cooked this summer but they replaced it with another at a reasonable cost. Thanks Moon Valley. read more

We wanted an indoor plant but didn't know what kind, Jordan was so helpful showing us our options and getting us set up as new plant owners! We're definitely going back to Moon Valley when we're ready to start designing our backyard plants. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Surprise, Arizona

Our new home was just completed and then pool construction and landscape. Pool finally finished started landscape. Moon valley Nursery provided all of the plants and trees. All I can say is WOW. Brad came out and performed a excellent evaluation of our yard and placement, created a design, provided me a cost estimate. And install date. All that same day. 4 days later Crew Foreman Pastor called me in the early AM said they were on their way and 20 minutes later there was a full crew installing plants in the yard. I could not be happier, and highly recommend Moon Valley Nursery. Thanks guys for the excellent job. read more

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I had a pleasant visit today and was greeted by a very knowledgeable young lady named summer and she answered all my questions, seemed nice

We had a new tree that didn't make it through the hot summer and Moon Valley stood by their warranty and helped us find a solution. We connected with Jordan who gave me his number to reach out directly to help. He asked me to send photos of the tree and where it was located in our front yard so he could help problem solve and find the best tree for the spot while still fitting the esthetic we were looking for. Jordan was super responsive and gave me options to consider and encouraged us to come out to the nursery to take a look. He led us around and showed us the different options and stages of trees. He gave us time to consider our options and choose the perfect tree for us. He made the whole process smooth and without complication. Afterwards, I've reached out a few times again and he has made it evident that he and the team at Moon Valley are there to help us have the best experience possible. They've also equipped us with all of the products and instructions needed to have a happy, healthy tree. I've also learned a lot along the way and everyone has been friendly and willing to educate. Would definitely recommend! read more

I just wanted to thank Steven Lopez for coming to check out my Sago palm. You were honest and upfront and the only person in the last 2.5 years that has been. I hope you stick around because you're great at what you do. read more

Staff was knowledgeable and friendly. They listened to my gardening woes and made suggestions. Great variety of plants and garden accessories. Definitely will be back to shop for more! Thank you Mike!!! read more

I went to Moon Valley Nursery looking to purchase 4 trees. I met Patrick McCoy he took the time to walk with me all over the nursery and we chose 4 beautiful trees, and the price was right. They delivered and planted my trees yesterday, they were great about letting me know when they were coming. Brandon Vasquez was the lead and was great explaining the planting process and made sure I was happy and answered all my question. The crew planted 4 trees, watered and cleaned up in an hour. I could not be any happier with Moon Valley Nursery Tatum, Thank You. Mark read more

Although Moon Valley Nursery has a wide range of beautiful plants and the salesman are very helpful, their execution of delivery of their products are undesirable. The first order of plants and trees made last year included delivered plants that looked as if they were off Home Depot's clearance rack. It took them over two weeks with the follow-up delivery of the healthy plants we ordered and when the personnel planted one of the replacements the branches were broken leaving us with one healthy stalk to support future growth from. In addition, we changed our order (added more plants) from our original order and every time a change was made the salesman cancelled the original order and placed an entire new order in lieu of just refunding a plant or tree and adding the new merchandise. It caused a tremendous amount of confusion with the plants that were on sale that were no longer on sale and discounts that needed to be applied to ensure our out the door price was accurate. We purchased Queen palms and bought the guarantee policy. The Queen Palms did not make it due to the harsh heat and as a result we exchanged the palms for other trees. We were expecting delivery of the trees today. We received notification from the driver they were 10 minutes away. Two hours later my husband calls Moon Valley to find out what's going on, only to be told our planting had been cancelled due to equipment and the rain. We can understand the rain but then to not receive a courtesy call to reschedule is unacceptable. When we did try to reschedule the associate apologizes and says since we were scheduled for a "Monday planting, they don't do Wednesday planting it gives me (her) more options". So then when we start discussing dates, nothing is available. When we ask her, "Well, then what works for you?" she states, "I'd like to look into it, if you can give me about an hour or so". So, here we are waiting. Wasted an entire day, waiting. There might be a great group of people working there, but their processes are poorly executed. read more

We are extremely happy with our experience at Moon Valley Nursery. Josh Salaiz was incredible to work with. He is very knowledgeable of all their selections and took a ton of time with us to learn about the vision for our yard and then walked us throughout the nursery and made recommendations on everything from colors, size, placement and necessary care. He also set up the delivery and installation; all of which went off without a hitch. The crew that arrived on installation day were fast and very friendly and wanted to make sure we were happy with the placement and quality of each plant. We highly recommend Moon Valley Nursery and are beyond thrilled with the final result! read more

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Beautiful plants and trees. Saw this nursery while driving elsewhere, and decided to stop. I have been wanting a lemon tree, and decided to check it they had them. Does Moon Valley have lemon trees? That they do. Not only do they have lemon trees, they have a variety of other citrus and fruiting trees. They also have other native and non native plants and trees. All seemed to be healty. This place is huge. There are aisles and aisles of trees. There may be more shade provided by plants here than anywhere else in the West Valley. A selection of large ceramic pots is also available. Moon Valley Nursery also provides planting services. At the time of my visit, some of the largest trees included planting. Prices are "cash and carry." Delivery may also be set up for a fee. Plenty of people to help. I was greeted upon arrival, and asked what I was looking for. He then offered to walk me, or point me in the right direction. After saying the being pointed in the right direction would be enough he said he would check on me later. I ended up not purchasing anything. Lemon trees planted in a 15 gallon bucket were $299. That was too pricey for me. As I was leaving, I was walking behind a couple who also did not purchase anything. They were discussing how expensive prices here are. read more

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Picked up a natural fungal and insecticide for pur bougainvillea. I should have done this long ago as it has had an issue since we purchased it. Hopefully this will work. The same gentleman I purchased from was here working today. Lots of large equipment being driven around. Thoughtful patient employees. read more

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Mr. Bobbie Flores... simply put 5 star service. Nuff said. Ty sir for taking time & care of this Ret. Army patron. Absolutely will return!

I am now a very much satisfied customer! After getting a call following my first review I was given great customer service, the gentleman listened to my gripes, he explained to me about the growth of trees/plants, more than I cared to know lol He reassured me that everything will grow just fine he also sent the guys out to reposition the trees off the wall. I can now say I am very happy and I will utilize them again in the future. Thanks for listening and making it right! Sincerely, A satisfied customer read more

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Picked up a Tangelo tree and Scott and his crew delivered it. They did a excellent job, unfortunately the tree box didnt fit thru the gate so these poor guys had to spend about 30-45 minutes getting the tree out of the box and onto a tarp to get thru the gate. They pulled it off though and it looks great. We also got a Indian Laurel tree from there 1-2 years ago that looks amazing aswell. Thank you to Scott and his crew we appreciate you guys and the hard work. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Surprise, Arizona

Gabe at moon valley nursery on Indian school road is a expert in this business. He was so helpful to us by giving us expert advice on landscaping and the care and feeding of our plants He helped us pick out trees that will be a perfect addition to our yard. His advice on proper feeding and watering will insure our yard to become exactly the way we want it. We feel we can always count on him for any issues we may have. Thanks Gabe and Moon valley nursery. read more

Aaron and his crew came out and planted a tree for me and did an amazing job. They were polite and didn't leave until the job was perfect! Amazing experience all the way around! read more

The Moon Valley Team who installed my giant purple plum tree did it like true professionals. They took great care in ensuring my landscaping had minimal damage from digging and tree install and even hauled away the extra dirt left. read more

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We have the MVP warranty package and are incredibly happy with the service provided by Sheldon. He knows what he's doing, and our trees are always happy to see him! We would highly recommend Sheldon...he is a Moon Valley Gem! read more

I have been to Moon Valley Nurseries in Surprise twice now. I am no high roller, more of a value purchase kind of guy. Both of the kids that helped me were very knowledgeable and tolerant of my questions. Each and every person I have met there is friendly and helpful. This time it was Jordan. Good kid. If you want attentive help, look for Jordan you will not be displeased. read more

My least favorite nursery in town. Sales people will tell you anything to make a sale. Bought several trees from here and regret it so much. They plant horribly, fight on replacing trees even if you purchased the warranty and don't stake the trees properly. There are so many other nurseries in town that it doesn't make sense to shop here. Summerwinds, Horizon, Elgin, Whitfill, A&P, RSI growers(fruit trees) and even Greenlife are much better places. Save your money! read more

I ordered and selected my tree at the nursery. The person who assisted me provided information to help me choose a variety of lemon that would suit my needs. They arranged for 811 to come by and locate any underground utilities before planting my treee. The crew that excavated the ground and planted the tree were efficient and polite. I am very happy with my tree and Moon Valley. read more

My husband and I were interested in having our backyard landscaped. I was looking for ideas on the Moon Valley Nursery website and noticed they were offering a free consultation. Their online form was easy to use so I set up a time for one of their professionals to come out and give me a quote. Enter Garrett Harper... Garrett sent me a text stating he would be calling to go over expectations, Garrett was attentive and listened to what we wanted, offered some preliminary thoughts and most importantly understood the budget we needed to adhere to. Next Garrett came to the house and looked at what we had to work with. I provided a list of plants/bushes/trees that I wanted to use, some of which Garrett agreed with but also gave an honest opinion on why he didn't think others would work. Garrett then left informing us he was going back to the nursery to mock up a design. Next we got the mock up and it was even better than I had hoped for. Garrett relied on his vast expertise to create the most beautiful deign. The flow was perfect and the plants he selected created a very peaceful surrounding. We went to the nursery to pay for everything we ordered, Garrett could not have been more pleasant and easy to deal with, he went over everything from the watering schedule to the fertilizer, to when we could be scheduled for delivery. You would think at this point his work would be done... he made the sale, however, Jack and I were not through with our questions. Each and every time we went to the nursery Garrett was there with a smile on his face and a willingness o review our additional questions. Garrett also provided his cell number and took my call on his day off... Lastly, we still needed two plants for the corners of the area, I scoured our neighborhood and reached out to friends for ideas. We narrowed it down to three, Garrett was so attentive, took us to each of the plants we were looking at but never tried to sway us to anything in particular. Due to their vast selection, we saw something we had never seen in the neighborhood and decided they were exactly what we wanted. Garrett informed us that they would fit very nicely where we wanted them. Moon Valley will always have our business and I will always look for Garrett, he totally gets me!!! If you get the opportunity to work with him you will not be disappointed. ALMOST PLANTING TIME The big day is almost here. We received an email from Michael O'Brien letting us know that the crew would be arriving in the next few days, the email also included a pre-installation checklist and what to expect post installation that I could download and save. Very helpful... Now the day has arrived, Ben, the foreman calls to let me know what time he and his crew would arrive, and prompt they were. After Ben had a chat with my husband the crew got busy digging. We went out to check on the progress a few times and Ben always had a moment to chat and see if we were satisfied with the look. We had a discussion on exactly where to put the last 6 smaller plants and Ben gave us his thoughts which turned out to be perfect... Ben and his team were quite efficient and did their job with the utmost professionalism. When they left there was nothing out of place, they did a fabulous job of cleaning up. Ben checked with us again, went over the watering schedule and asked if there was anything else we needed him to review before they left. Ben was wonderful to work with... if you get the opportunity to work with him you will not be disappointed. If you are looking for anything nursery related I would totally recommend the team at Moon Nursery, they are so professional, and so very pleasant to work with... Regards, The Roberts read more

Moon Valley Nurseries - The finished product - Nurseries & Gardening Near Me - Surprise, Arizona

From beginning to end their staff was fantastic! Cody helped us pick out our trees and flowering plants. His knowledge was beyond my expectations in every way! He was extremely friendly and upbeat both times we went in. We have rocks over our entire back yard. Blake's crew came out and had the rocks moved and everything planted, fertilized and watered in no time. They cleaned everything up, took it away and left us with a beautiful back yard. read more

The prices may be a bit on the high side with some selections, but very reasonable when you consider that most (if not all) of the trees were grown specifically from root stock to deal with our hot AZ summers. I've been working with Sheena for over a year, and she is GREAT! I have since learned to trust her selections and advice after my own trial and error. In fact, everyone I talk to at MV are very helpful - but if you're having a hard time selecting for your new build, you won't go wrong with Sheena. read more

George Alderton just left our house. Very happy with information that was given regarding our Ficus tree. Great service!

Jeff and his crew came today to plant the lemon tree/cacti and plants we purchased from Moon Nursery. They let us know when they were to arrive and did indeed arrive in that timeframe. They worked efficiently and did a great job placing the plants in just the right direction. Their skills at planting are much better than ours. They were in and out in a short time and it looked beautiful. Jeff and his crew were nice, thoughtful and courteous. It was great dealing with Jeff, the crew and Moon Nursery. Thank you! read more

What a great experience!!! From the start to the finish. Joseph our sales rep who had great ideas, listened to our needs, his experience and knowledge made the whole process easy!!! Patrick and his planting crew took care of the plants like they were theirs. They had great ideas on where to plant and how to take care of them! And we can't forget Victoria, who kept us informed of delivery times and follow up! What a great team you have at the Surprise location! We will be back. Cindy N read more

Jordan Smith did an incredible job working directly with us to design our new front yard landscaping. He sent us photos of his recommendations and his knowledge and expertise on the bushes made the entire process run so smoothly. We also relied on all his suggestions for fertilization and future growth. He has been such a great guy to work with, and we will definitely rely on Moon Valley for all our future projects. read more

Aaron and his crew came out to replace a tree in my front yard. I was really impressed at how fast and efficient they all were as a team. They also cleaned up afterwards including spraying off any dirt in the driveway and made sure the front yard looked neat before they left. The extra steps and care say a lot. Thanks for doing such a nice job. read more

I want to say thank you to Patrick Freytag. He came out to service our purple plum tree that we recently purchased. He explained all the care that we need to do along with writing down instructions for us. He was so helpful and informative. We have had nothing but great service from Moon Valley from purchase to MVP Pro Care. We will definitely be using them again on our next purchase. Thank you so much. Bob and Lynn Cummings read more

During summer 2023 we lost 40 plants due to the brutal heat. In November Michael Brooks helped us select replacements including a perfect Palo Verde tree and several other native plants. Because of the huge number of new plants needed in the valley we waited until today, January 8, 2024 for our turn for them to be put in the ground. Aaron and his crew did an outstanding job planting in our garden and instructing us on watering. They took great care in moving the top dressing gravel and even buried the ugly stump of the large Joshua tree we lost. We could not be happier and are glad we hired these professionals and will continue to augment our landscape with the help of Moon Valley Nursery. read more

Moon Valley Nurseries - Museum Palo Verde tree - Nurseries & Gardening Near Me - Surprise, Arizona

Had some previously planted foliage creating some issues. Stopped in to see what Mike would advise. Came up with some fantastic solutions, looking forward to sharing pics. Mike is always congenial and thorough and I'm grateful to engage with him. True asset to moon valley and I drive from Glendale because this location is awesome. read more

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Moon Valley is not keeping their word regarding coming back and finishing their work. The 2 new trees look terrible. Mike took pictures and sent them to his boss, however thats as far as it got. Now we have palm parts all over the yard and pool making a real mess. We have been working with them for over a year and their 2 main excused are we have to talk to their manager or we are so busy we will fit you in about 6 weeks from now. What a terrible business. read more

Moon Valley Nurseries - ugly and messy - Nurseries & Gardening Near Me - Surprise, Arizona

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We have been buying landscaping from Moon Valley Nurseries since moving to AZ 10 years ago and have always had great customer service but this past week they really impressed us! We made arrangements for a new palm delivery but 2 days prior to delivery my husband had to have emergency eye surgery which meant we would not be at home for the arranged delivery time. I called the Surprise office to see what could be done, thinking we'd need to reschedule. I spoke with Bobby who told me no problem, we don't need to be at home, just mark where we need the tree planted, make sure the crew has entry and they'll take care of everything just let them know this when they call to let us know delivery time frame. I told Cassandra this when she called for delivery time and she said she would advise the crew. When we got home from the doctor's office we were thrilled to see the new palm planted and the crew (driver was Blake) had left the place spotless. In fact, when we first got home we thought they hadn't even come because it was immaculate not even a stone out of place!!! Great company and excellent customer service which is truly hard to find these days. Thank you so much at an especially stressful time. read more

I have spent a decent amount of money here over the years. My conclusion: ALL trees go into shock once they get off the moon juice - it's the equivalent to crack cocaine for plants. And we know what happens to addicts once they withdraw, right!? Wouldn't be as much of a concern, but Moon Valley has really cut back on warranty coverage over the years. For me, the beauty and selection they offer is not worth the price and rough first year of growth. read more