I tried to call to book an appointment for wisdom teeth removal. They directed me to a text line…read moreinstead of letting me book over the phone, and I corresponded with an AI agent. Annoying, but I would've looked past it if the booking process actually went smoothly. Pay a receptionist to do their job instead of an algorithm that doesn't even have an accurate calendar.

I had a great experience here (I typically hate going to dentists) The staff was incredibly…read morefriendly and welcoming from the moment I walked in. The office is super clean, modern,and high tech which made the whole visit comfortable and professional. I had 3 teeth extracted , and both the doctor and assistants were excellent. They were attentive, explained everything clearly and made sure I was comfortable throughout the entire process. Overall a 5 star experience!!!!

This review has been in my drafts for quite some time and I've been on the fence about posting it,…read morebut here is our experience...the good and the bad and the wtf. My son was referred to Chino Valley Oral Surgery by his orthodontist for impacted wisdom teeth removal. He was able to make an appointment for a consultation followed by the surgery to be done on the same day. One thing that I found odd was that he never got a reminder call or confirmation regarding his appointment, so I had him call the day prior to he sure he was scheduled. On the day of the appointment (consult and surgery) Dr. Lee was thorough and informative during the consultation, and gave us the opportunity to ask questions we might have. We then met with the office manager Leticia, was very understanding, knowledgeable and helpful in sorting out our insurance and billing. Then my son went into surgery, which was very fast. Post procedure, Dr. Lee met with us and said it went smoothly. My main issue is with the back office staff/dental assistants...they obviously did not communicate with each other and both were rushing to get us out. My son was still very sedated from the surgery and could barely keep his eyes open. One staff gave me VERBAL post op instructions and a small baggie with 4 pieces of gauze, saying it would be enough (which it wasn't, as my son had quite a bit of bleeding afterwards) and that she would change the gauze in his mouth before we go (didn't happen because another staff member walked us out to the car). In my past personal experience with wisdom teeth extractions, and knowing that food particles can get stuck in the gum pocket, I asked about flushing the extraction sites with a syringe and was simply told NO. Then a second staff member approached us and said "see you next week" assuming we already had an appointment, but in fact did not. She rolled her eyes & quickly returned with an appointment card, did not give me an opportunity or ask what day or time would work for us. She then proceeded to direct & walk us to the exit & to our car, and it happened so fast that I didn't even get a chance to ask about the gauze change. For quite some time, we were worried about dry socket, as my son complained of pain, still had some bleeding, and had difficulty eating solid food for several days after the procedure. However, at the follow up appointment, one week later, we were told everything was healing and there was no infection; and my son was given a syringe for flushing the extraction sites.

This Dr was amazing! The girls that work With him in the…read moreback were just as great!! Would definitely come back if needed!

There are not enough praise that I can give to Barsoum Dental. Especially to all the doctors of the…read moreBarsoum family and Dr. Andy. Special thanks to Dental Assistant Vincent for always being so thorough and personable to calm my nerves. We have been coming here for years, and there has not been anything but great service and care. The facility feels like a spa. The team is always friendly and customer service oriented. The ambiance is filled with positivity from the team there. It makes me uncomfortable when I have to get dental and medical work done amongst a team that speaks badly of eachother. You don't get that here. They always work with you to see if insurance will cover as much as you need. They don't try to upsell you. They sincerely call to check on you. If there is an emergency or urgency, they work really hard to get you in. Even on their day off! Example, my temp crown broke this morning. They squeezed me in. I was blessed that Ashley assisted me. She was so sweet and knowledgeable. She was even helping a teammate learn the process, because my case was not normal. Loved her! She got the work done, and it feels so much better! To wrap it up... Facility absolutely amazing! All specialists in one place. The place is more like a spa. Service: Consistently great. Professional, personable and very detailed. Medical team: Knowledgeable, skilled and known in the community. How many pro can say they love their dentist?

Very friendly staff and Dr was very patient and passionate about explaining the process of the gum…read moreprocedure. Coming for a routine visit + pain, also another positive experience. I've worked with 2 doctors here and both were outstanding and consistent. I was asked multiple times throughout my visit if there was anything they could do to make my dental visit comfortable and if I had any concerns. I also recieved follow ups from the Dr for my pain levels. Their communication style and genuine curiosity in each patient's concern is what makes them a fantastic team. In addition to all those important things off is the actual clinic environment...it's like a spa type lobby, very clean and decorative, & has water/coffee at the front. They are thorough and so professional throughout. There is also a menu to choose a tv show/movie to watch with headphones as you make it through your appointment. Thank you Barsoum team!

Your favorite Yelp correspondent was in a bad way…read more A renowned night owl who is seldom up before 10:30am in semi-retirement, there I was clutching my jaw in anguish and parked outside my dentist's office when the office manager came to open it, at 9:30am. An hour later, after Dr. Rana Skaff had pronounced "root canal, retreatment" of my bottom R rear molar, I was headed to Dr. Jack Yu and his team of pros at Grandview Endodontics. Everyone that I interacted with, from Office Manager DARLENE to dental nurses JUDY and UELSY to the (very) good doctor himself were consummate pros. They nimbly squeezed me in for a 1:30pm appt despite never hearing of me til 10:30am. They took their diagnostic X-Rays with gentle yet efficient care, treating the swollen, painful tooth; the pain so gnarly it was radiating to my jaw bone and pulsing in perfect synchronized time w/ my heartbeat. Dental Nurse Judy and Dr. Yu work beautifully together! Watching them -eyeballs close yet strangely detached due to multiple rounds of local anesthesia administered- is like watching an orchestra. Each person anticipating the other's need then flashing forward to meet it. I was in the chair, from diagnostic X-Rays to finance/insurance docs to actual treatment, from 1:45pm til 3:35pm. Time immeasurably well spent considering the world of misery I was in for the preceding 48hrs 'til I could get treatment. Pro Q- Is it meeeh or do most infections requiring root canal start on the weekend, when the vast majority of dentists/endodontists are unavailable?! Pro Tip- Dr. Yu is a major proponent of utilizing Gentle Wave / Clean Flow technology as an accompaniment to his root canals. Let him!!! Worth the peace of mind and reduction in post-canal complications. I'll recap this review by paraphrasing the Dos Equis Cerveza guy. You know, the wizened Hemingway doppelganger who dispenses critical axioms under the veil of his being -why, of course!- "The Most Interesting Man in the World!" "I may not always choose to squander the day strapped to an endodontist's chair getting a root canal .... but when I do, it'll be with Dr. Yu!"

This was my 1st time here, my wife recommended it to me since she had a great experience. They…read morefully explained several options for treatment, their own recommendation and the cost. There was no feeling of being pressured and totally my choice. I definitely am going back again and would recommend this place.

I took my daughter in before going to college. It was for…read moreexam and cleaning. It was an enjoyable experience. My daughter also had her braces done. Braces are off now and she feels good about her teeth. Great work for all the staff.

When I first started coming to this office, I was seeing three doctors -- a general dentist, a…read moreperiodontist, and an orthodontist. The office manager, Jacqueline, was amazing. She was always on top of things and made sure patients were happy and taken care of. Unfortunately, everything changed after she left. The front office staff is extremely rude, and the office feels very money hungry now. I stopped seeing all the doctors there except Dr. Kim (orthodontist) because my braces were already fully paid off and I only needed follow-up care. Dr. Kim is an awesome doctor and a genuinely kind person, but the front office staff and current office manager are very unprofessional. They start talking about costs and payments before even discussing a proper treatment plan. Do yourself a favor and avoid the headache -- go somewhere else.

Update. My dad came and got his tooth "fixed" a year ago. Got charged a bunch and said it was…read morenecessary. The tooth is in shambles now even though he has been on top of his hygiene (brushing/flossing). Do not come here to get any work done. You will be over charged, get shoddy work and be lied to. Don't waste your time!!!!

I went to this Dentist office last Friday, 10/24/2025 for Tooth Pain. They took X-Rays. Dentist…read moresaid the teeth that are hurting is not cracked. Dentist wanted to Fill one of my teeth and pull the other 2. I told the Dentist I would like to have the Tooth he wanted to fill, pulled and the other tooth behind it, pulled as well since those 2 are the primary culprits for my PAIN. I had the same symptoms on the other side of my mouth with the same 2 teeth. Those were pulled because they were cracked. He sent in the front office girl to tell me, since the tooth he wanted to FILL does not meet my insurance criteria for coverage, I have to pay out-of-pocket for the Filling. I said NO, that does not sound correct. So, she went on to say, he does not have time to do my work and he would give me a referral to see a SPECIALIST, who has better X-ray technology. I did not get a prescription for pain or anything. Come to find out, the tooth he wanted to fill is CRACKED. I have yet to receive any call or any referral information from this office. As of Today, Wednesday 10/29/2025, This office has NOT called my Insurance provider. My Insurance company has no record of them calling for any referral or any other information. I filed a Grievance complaint with my Insurance company. I will look into taking legal action for discrimination or any type of legal action if necessary. I will not return to this office if it means saving my LIFE!!! Horrible service. Very Disappointed!!!

It was my first time with dentist Andrew. He was so nice and so helpful. The quality of the care…read morewas excellent. I would recommend him if you're looking for a new dentist! My old dentist retired and I'm glad my husband reckoned him to me! Lisa was really chill too she was helpful with my concerns and questions I had when I called the dental office.

Dr. Hsieh ("shay") is SO GENTLE. Oh wow, I have always feared dental appts dur to the awful…read morecringing pain of being poked by them. But Dr. Hsieh is an incredibly kind energy and has such soft touch. My entire family has hopped over to his office! Thank you Dr. Hsieh!!!

Dr. Allen is the most professional skilled surgeon I've ever met. My mom had services done here and…read moreI've been with her every step of the way from the first consultation, to the surgery in which he provided the most detailed aftercare instructions to ensure my mom healed properly. I'm so glad we were referred to him.

Had to have 5 teeth removed and bone graph's done Dr Allen was fantastic his chair side manner was…read moreso calming,he has a way of communicating with humor I would recommend him highly after surgery I have minimal pain

We've been using this pediatric dental ever since they open the new building for my 2 kids…read more Before that, they were at next to 99 ranch supermarkets chino hills. New place are so spacious, clean, and welcoming. Love their friendly service, and waiting time usually not long. They will send reminder via text few days before appointment date.

I had a very disappointing experience with DR Choi and his assistant, Evelyn, before my daughter's…read morewisdom tooth extraction, I asked why bone grafts were necessary because my sister, who is a dentist din not believe they were needed. Evelyn responded rudely asking "WHY I DINT HAVE MY SISTER DO THE EXTRACTIONS INSTEAD" We were told Dr. choi would not perform the extractions unless we agreed to the grafts. After the procedure, we were no given medication instruction at all and my daughter experienced significant pain 10/10 and swelling neck pain and difficulties swallowing. Another clinic later reviewed the X ray, and they are not sure that the bone graft is there. I am very concerned and disappointed with the communication and care received in this place. I DONT RECOMENT THIS PLACE.

After switching my family over to Dr. Kim's office, both my parents needed some work done--my dad…read morehad two teeth pulled, and my mom needed her crowns replaced. They've each had rough experiences with dentists in the past, so they were understandably nervous going in. But after their procedures, they both said the same thing: no pain during, and no pain after. Dr. Kim made them feel completely at ease. Even though the drive isn't short, they've both walked away feeling relieved, cared for, and genuinely happy with the experience.

PRISTINE CARE, HIGHLY RECOMMEND! Just had our first apt at…read morethe Curve of Dr. Jeff Kim. Everyone is so caring and attentive. They take really good care of their patients. I've never had a more pristine experience at a dental office. Everything from their aesthetic office (w/ free drinks and snacks) to the people ~ Eric, Gabby and of course, Dr. Jeff Kim were very accommodating and took great care of my whole family. They took their time explaining and checking everything to make sure our visit was worth it! We had our 3 year old with us and they all helped put him at ease and were very patient with him. Thank you, Dr. Jeff and team!