I tried to call to book an appointment for wisdom teeth removal. They directed me to a text line…read moreinstead of letting me book over the phone, and I corresponded with an AI agent. Annoying, but I would've looked past it if the booking process actually went smoothly. Pay a receptionist to do their job instead of an algorithm that doesn't even have an accurate calendar.

I had a great experience here (I typically hate going to dentists) The staff was incredibly…read morefriendly and welcoming from the moment I walked in. The office is super clean, modern,and high tech which made the whole visit comfortable and professional. I had 3 teeth extracted , and both the doctor and assistants were excellent. They were attentive, explained everything clearly and made sure I was comfortable throughout the entire process. Overall a 5 star experience!!!!

There are not enough praise that I can give to Barsoum Dental. Especially to all the doctors of the…read moreBarsoum family and Dr. Andy. Special thanks to Dental Assistant Vincent for always being so thorough and personable to calm my nerves. We have been coming here for years, and there has not been anything but great service and care. The facility feels like a spa. The team is always friendly and customer service oriented. The ambiance is filled with positivity from the team there. It makes me uncomfortable when I have to get dental and medical work done amongst a team that speaks badly of eachother. You don't get that here. They always work with you to see if insurance will cover as much as you need. They don't try to upsell you. They sincerely call to check on you. If there is an emergency or urgency, they work really hard to get you in. Even on their day off! Example, my temp crown broke this morning. They squeezed me in. I was blessed that Ashley assisted me. She was so sweet and knowledgeable. She was even helping a teammate learn the process, because my case was not normal. Loved her! She got the work done, and it feels so much better! To wrap it up... Facility absolutely amazing! All specialists in one place. The place is more like a spa. Service: Consistently great. Professional, personable and very detailed. Medical team: Knowledgeable, skilled and known in the community. How many pro can say they love their dentist?

Very friendly staff and Dr was very patient and passionate about explaining the process of the gum…read moreprocedure. Coming for a routine visit + pain, also another positive experience. I've worked with 2 doctors here and both were outstanding and consistent. I was asked multiple times throughout my visit if there was anything they could do to make my dental visit comfortable and if I had any concerns. I also recieved follow ups from the Dr for my pain levels. Their communication style and genuine curiosity in each patient's concern is what makes them a fantastic team. In addition to all those important things off is the actual clinic environment...it's like a spa type lobby, very clean and decorative, & has water/coffee at the front. They are thorough and so professional throughout. There is also a menu to choose a tv show/movie to watch with headphones as you make it through your appointment. Thank you Barsoum team!

I took my daughter in before going to college. It was for…read moreexam and cleaning. It was an enjoyable experience. My daughter also had her braces done. Braces are off now and she feels good about her teeth. Great work for all the staff.

When I first started coming to this office, I was seeing three doctors -- a general dentist, a…read moreperiodontist, and an orthodontist. The office manager, Jacqueline, was amazing. She was always on top of things and made sure patients were happy and taken care of. Unfortunately, everything changed after she left. The front office staff is extremely rude, and the office feels very money hungry now. I stopped seeing all the doctors there except Dr. Kim (orthodontist) because my braces were already fully paid off and I only needed follow-up care. Dr. Kim is an awesome doctor and a genuinely kind person, but the front office staff and current office manager are very unprofessional. They start talking about costs and payments before even discussing a proper treatment plan. Do yourself a favor and avoid the headache -- go somewhere else.

Thank you to Dr. Kim, Elena ( I hope I got that right) and everyone else who helped in my…read moreprocedures! It was a long ride but now we are done and I'm more than happy with the outcome. Excellent care and support!

Literally never answer the phone - choose a different dentist. This is not a good choice if you…read morewant your calls answered

I'll start out with the good - had four wisdom teeth extracted under general anesthetic (knocked…read moreout) and the procedure couldn't have gone better. The downside came on the billing end where it ended up costing quite a bit more than expected. I think most dental insurance doesn't cover much when it comes to expensive dental procedures. So my recommendation is not to rely on the dentist/oral surgeon's estimated coverage and contact your insurance company directly.

This review has been in my drafts for quite some time and I've been on the fence about posting it,…read morebut here is our experience...the good and the bad and the wtf. My son was referred to Chino Valley Oral Surgery by his orthodontist for impacted wisdom teeth removal. He was able to make an appointment for a consultation followed by the surgery to be done on the same day. One thing that I found odd was that he never got a reminder call or confirmation regarding his appointment, so I had him call the day prior to he sure he was scheduled. On the day of the appointment (consult and surgery) Dr. Lee was thorough and informative during the consultation, and gave us the opportunity to ask questions we might have. We then met with the office manager Leticia, was very understanding, knowledgeable and helpful in sorting out our insurance and billing. Then my son went into surgery, which was very fast. Post procedure, Dr. Lee met with us and said it went smoothly. My main issue is with the back office staff/dental assistants...they obviously did not communicate with each other and both were rushing to get us out. My son was still very sedated from the surgery and could barely keep his eyes open. One staff gave me VERBAL post op instructions and a small baggie with 4 pieces of gauze, saying it would be enough (which it wasn't, as my son had quite a bit of bleeding afterwards) and that she would change the gauze in his mouth before we go (didn't happen because another staff member walked us out to the car). In my past personal experience with wisdom teeth extractions, and knowing that food particles can get stuck in the gum pocket, I asked about flushing the extraction sites with a syringe and was simply told NO. Then a second staff member approached us and said "see you next week" assuming we already had an appointment, but in fact did not. She rolled her eyes & quickly returned with an appointment card, did not give me an opportunity or ask what day or time would work for us. She then proceeded to direct & walk us to the exit & to our car, and it happened so fast that I didn't even get a chance to ask about the gauze change. For quite some time, we were worried about dry socket, as my son complained of pain, still had some bleeding, and had difficulty eating solid food for several days after the procedure. However, at the follow up appointment, one week later, we were told everything was healing and there was no infection; and my son was given a syringe for flushing the extraction sites.

This Dr was amazing! The girls that work With him in the…read moreback were just as great!! Would definitely come back if needed!

My dentist referred me to Dr. Auyong for wisdom tooth consultation. Since mine was a tad bit more…read morecomplicated my dentist felt it was better to see an oral surgeon. The consultation itself wasn't too long and Dr. Auyong explained what my options were if I wanted to be awake or have anesthesia. I liked how they weren't pushy and allowed me to decide what I wanted to do. I decided I would be awake just because my insurance didn't have anesthesia coverage. But honestly the procedure itself was painless. He was very gentle and would check in to make sure I was doing okay. My recovery took about 1 week which I know is the usual standard. I didn't swell up as much as I thought. I would recommend Dr. Auyong and his team to anyone looking for an honest and caring oral surgeon. I'm already going to refer my parents here since Dr. Auyong also does implants. There's free parking and since it's covid they are taking all the necessary precautions to make sure not just the patients but the staff is safe.

I was very nervous about my wisdom teeth surgery but they made me feel so safe and comfortable…read more They were very kind from the consultation and until the end of the surgery. They gave me a very clear instructions have to take care of my myself after the surgery which was vey helpful. I would recommend them to anyone!!

Dr Han has been working with me for over a year now on a very complicated tmj issue . He is very…read morecompassionate and honest in his assessments . He continues to put a lot of time and effort into solving my problem completely . Also I have had a great improvement from the pain I was in when I first came to the practice . I appreciate the office staff and everyone's patience and commitment to making their patients feel at ease and important . Would recommend highly for regular dentistry or TMJ issues .

I went to Dr Han to replace my two crowns that I had for about ten years. He was upfront about…read morecosts and I felt he was trustworthy and transparent from the first visit. The treatment plan included figuring out the original implants that had been placed, color matching, one veneer to fix a gap from previous dental treatment, and bonding. The whole process took about 2-months from start to finish, as I needed to have time between appointments for Dr to order the crowns, re-order new crowns for better color matching, then he wanted me to have time to live life a couple weeks to make sure I was happy with the temporary crowns before making them permanent. I enjoyed going to each appointment. Ulga was kind and friendly. The office was clean and had little details that I found to be calming, including candles and aesthetically pleasing decorations. I got to listen to headphones while Dr worked on my teeth. He fixed a cavity that was found during my last appointment. The best part about my experience with the treatment I received was the relatable and friendly interactions I had with Dr Han. He is great at what he does, and also great with people. The combination of the two makes for a dentist I will recommend to anyone who wants a beautiful and confident smile. -Shanda

Update. My dad came and got his tooth "fixed" a year ago. Got charged a bunch and said it was…read morenecessary. The tooth is in shambles now even though he has been on top of his hygiene (brushing/flossing). Do not come here to get any work done. You will be over charged, get shoddy work and be lied to. Don't waste your time!!!!

I went to this Dentist office last Friday, 10/24/2025 for Tooth Pain. They took X-Rays. Dentist…read moresaid the teeth that are hurting is not cracked. Dentist wanted to Fill one of my teeth and pull the other 2. I told the Dentist I would like to have the Tooth he wanted to fill, pulled and the other tooth behind it, pulled as well since those 2 are the primary culprits for my PAIN. I had the same symptoms on the other side of my mouth with the same 2 teeth. Those were pulled because they were cracked. He sent in the front office girl to tell me, since the tooth he wanted to FILL does not meet my insurance criteria for coverage, I have to pay out-of-pocket for the Filling. I said NO, that does not sound correct. So, she went on to say, he does not have time to do my work and he would give me a referral to see a SPECIALIST, who has better X-ray technology. I did not get a prescription for pain or anything. Come to find out, the tooth he wanted to fill is CRACKED. I have yet to receive any call or any referral information from this office. As of Today, Wednesday 10/29/2025, This office has NOT called my Insurance provider. My Insurance company has no record of them calling for any referral or any other information. I filed a Grievance complaint with my Insurance company. I will look into taking legal action for discrimination or any type of legal action if necessary. I will not return to this office if it means saving my LIFE!!! Horrible service. Very Disappointed!!!

Marlene and staff were wonderful . Carlos ans Marlene are the best hygienists.. Dr Awad office…read morealways so professional and helpful..Thank you for always being so awesome. Get your teeth cleaned ..

I felt pressured into getting a root canal and crown, and I really regret it. The crown's color…read morematch is way off due to the staining applied. I was told that fixing the color would require shaving down more of my natural tooth and repeating the procedure again which was very traumatic for me. I am very disappointed with the result and the overall experience.