DONT GET SUCKED IN!!!! You will be sorry if you even call these people. Unresponsive, poor work,…read morerude staff (although Jessica was very nice). We signed a contract in May, and regardless of how bad the service is, they say 'SORRY SUCKER' you signed a contract and we wont let you OUT OF IT TILL JUNE 30th. Thats how they are still in business. They lock you into a contract and then live off of your mistake for 12 months. GO ANYWHERE BUT HERE For water softening. In fact, its illegal in our town, so they remove the tanks and dump them in another city. They should be cited for pollution!!!! And just in case you think I'm the only one, look at all of the other horrible reviews for this company. There's maybe one that likes them. Everyone else gives them 1 star and has horror stories like we do. Well Culligan, you have us locked in till June 30th, (which I plan to find out if we have a way out of) but after that we are gone. And unless you cleanup your act, you will have NO CUSTOMERS and will go out of business. And its your own fault. Did anyone ever address the damage to our house? The poor service? The lack of response from anyone except the lady that answers the phone? No. No one will step up and address the elephant in the room. They just rely on that steady stream of money coming in because they 'lock you in a contract'. Dont do it.....Dont allow them to sucker you into this. Its a travesty. Just read the other comments. You wont want to have anything to do with them.

We recently moved into our new home, and Culligan Water Company was scheduled to remove the…read moreprevious owner's soft water system from our garage. What followed has been nothing short of a disaster. Your technician removed the system and negligently left an exposed copper pipe leaking inside the cabinet in our garage. This pipe should have been properly soldered shut. It was not. As a result, water is now leaking into the cabinet--creating the risk of water damage and mold. This is not a minor oversight. This is basic plumbing protocol that your technician failed to follow. We have made multiple attempts to get Culligan to correct this issue. You've refused. Your team has ignored requests to send someone out to fix what is clearly your responsibility. And to make matters worse, your front desk representative, Gina, has been completely unhelpful and, frankly, rude. Her tone, dismissiveness, and inability to escalate the issue properly are unacceptable and completely unprofessional. We never asked for Culligan's services. We certainly did not expect to be left with active water damage risks due to your technician's failure to complete the job correctly. Repeated attempts to contact a manager or the owner have been ignored. No calls have been returned. This situation is unacceptable. Culligan caused this problem. Culligan needs to fix it--immediately. If we do not receive a resolution or a confirmed service appointment within 48 hours, we will pursue further action, including filing formal complaints with the Better Business Bureau, our local licensing board, and consumer protection agencies. We will also share our experience publicly to warn others of this appalling service. Do better.

Pump went down in the evening, tried looking at the pressure switch but it was too dark too see and…read moreit was also wet because of the rain so I decided to best leave it to a professional. I called O'Sullivan Pump after hours, left a voicemail and Ryan called me a few minutes later. He said he would be there the next day at 8:30 am. The following morning he arrived a few minutes before 8:30 am took a look at the pump and within no time the pump was up and running! Pesky bug got into the pressure switch! Also found out that Ryan does twice a year water well maintenance. Will definitely be using O'Sullivan pump going forward!

I can't say enough good things about O'Sullivan Pump! They are incredibly personable, friendly, and…read moreeasy to work with. Any time I've had a question or issue, they've answered right away and usually come out the same day to inspect and take care of it. Their team is knowledgeable and efficient -- issues get corrected quickly and done right the first time. I always really appreciate their follow-up after service to make sure everything is still working properly and that there are no additional concerns. It's rare to find a company that truly cares about their customers like this one does. Highly recommend to anyone needing well or pump service!

Had Purviance come out to the property to check out my well since the water pressure was…read moreinconsistent. The gentleman that came out was awesome! He arrived on time, very courteous and explained what he was doing to fix the issue. Within 45 mins the problem was fixed. When the job was completed, I had a better understanding of what the issue was and all of my questions answered!

PERFECT PERFECT!!Thanks so much Dan came out after hours have a leaking will. Easy Fix for him,…read morethey have ALWAYS BEEN GREAT

Castle Well Drilling did a great job drilling a new well for me. They started on a Monday and were…read morecompletely done by Thursday. The hardest part about the whole process was getting the permits through the City of Patterson. Crystal did a tremendous job jumping through hoops to get the permit through the City and the City council. Great job Folks!

Castle Well Drilling did an outstanding job on my residential property. Rafael was a pleasure to…read morework with -- professional, knowledgeable, and great at communication. Before starting the project, he visited the site multiple times to evaluate the best possible bore location and provided thoughtful recommendations throughout. At his suggestion, we did a groundwater survey beforehand, which helped us narrow down the most promising drilling spot. His team also coordinated with the city and county to handle all the necessary documentation and permitting, making the entire process smooth and worry-free. Their pricing was very fair and competitive compared to other quotes I received, especially considering the quality of their work and attention to detail. Thanks to their expertise, we were able to find water successfully. I'm extremely satisfied with their work and can't recommend Rafael and Castle Well Drilling enough!

We spoke with Aaron. He was able to drive out to West Point, California to look at our well pump…read more We had no idea what to do when the pump started to go crazy. He fixed it. It was less than $500, thank God. We tried another place but they never showed up. This guy was very reliable, honest and kind.

This Business was referred to me by a competitor, Talked with Mike and told him my problem. This…read morewas on Saturday. Mike said my Tank would be replaced on Monday after they got a new one from their Distributor. Mike said they would arrive by 10:30 AM.. John arrived at 9:50 AM on Monday (Presidents Day) and there was a Heavy Rain Storm. John replaced my Pressure Tank and was very professional with his work.. Thank You MIKE and JOHN.. I highly recommend this business to anyone who needs the services they provide !!! Amazing Business