I had a problem with a leaking gas tank sensor. I called Linda at Fort Pitt Classic cars, she…read morelistened to my problem and referred me to Tim, the service manager, he told me to bring in my 1966 Mustang for them to look at the problem. When I got there Ron, the owner, met me to discuss what was wrong. The next thing I knew, my car was up on a rack and the problem was fixed. Fort Pitt Classic Cars is a class act. Good service, friendly staff is what I got. I always go there if I have a problem. Thanks Linda, Tim and Ron. I would recommend Fort Pitt Classic Cars to anyone. Tom

Take your car somewhere else! Same as Mike E's posts. Work claimed to be done was never done…read more Parts not ordered timely (I ended up having to order them), in my opinion-invoice churning and more. After having my '62 Corvette worked on by Fort Pitt Classic Cars and having many positive interactions with the owner, Ron Libengood and his team, I found a '58 Continental that I had Fort Pitt inspect prior to purchase to see if it was a good candidate for a complete restoration. I was told by Fort Pitt that the rust was likely only surface rust and it would be a quick and relatively inexpensive restoration. Well after almost 4 years it was neither quick nor cost effective. There were some unexpected things that no one could have predicted, but I put put my trust in Fort Pitt Classic Cars and Ron Libengood to restore my car the right way from start to end. Unfortunately that trust was misplaced and I feel that Fort Pitt Classic Cars and Ron Libengood took advantage of my trust.....I do not restore cars and hired who I thought were experienced professionals (experts) and relied on their expertise to complete my project the correct way from state to finish in a professional manner to industry standards- I was paying for a "cruise quality" restoration. Check out the contract (attached)- when invoices are payable upon receipt and if not paid, work is stopped on your car. My contract clearly states 125% for materials, but I was charged 130%. First, there are over 30 cars at any time getting "restored" at Fort Pitt and their project management is lackluster at best. Many cars at the same stage seem to create log jams and very long waits to get work completed. I found I had to wait unreasonably long times to get to the "next stage" of my restoration and I always seemed to have charges popping at for "earlier stage" work. 11/14/19 - I was billed $160.50 for a vehicle assessment, which I paid on upon receipt - on 12/19/19 I was given an estimate of $17,888.26 to restore the mechanical portion of my vehicle. On 2/17/2020 I was given an estimate for a total restoration- mechanical/body/upholstery of $58,008. Work commenced on my vehicle in March of 2020. Due to covid delays, turnover, not being able to find parts, etc. this project took almost 4 years. I finally pulled my vehicle from Fort Pitt after over 3 years of them "restoring" it- they did body work and mechanical only and I ended up paying over $130,000 for their "work" and considerable out of pocket expense for parts I sourced myself. We had numerous conversations about cost containment to no avail. Even after the cost containment conversations they they decided to tell me that there we thousands of hours where I was not charged their $5/hr shop supply fee. I told them I was unwilling to pay this charge, however the owner fought to make me pay this but eventually gave me a "credit" for this amount- it was their oversight! I instructed them from the onset of the project not to do anything with the windshield wiper/spray system as this was going to be a CA car- I told this to the body shop crew, the mechanical crew and sales crew. I was still charged for this and when I brought it to the owner's attention I was told their policy was to comply with PA State law/inspections and I would be charged as this was their "policy". I explained to him, I told him, his sales manager, body employee and mechanical employee that I told everyone this from the onset of the project, this was going to be a California car and I would expect them to do what their clients want. Our contract clearly states they will charge 125% for materials, and they charged 130%. They did not source most parts- I had to source them myself and have them sent to Fort Pitt. They never actually fixed/restored most of the issues with my car. They were unable to diagnose most things and even when they did their diagnosis was incorrect or their fix was incorrect and the issues had to be re-worked multiple times, clearly churning my bill. I was also charged 3 hours labor- over $300 for labeling an inoperable parking brake and putting it in the trunk of my vehicle. I told them I would pay 5 minutes for this but was still billed for 18 minutes. Fort Pitt unable to fabricate door gaskets but I was still charged for this work- and they were available for purchase (attached). I told them not to do anything with the power antenna but work was still performed on this (I told mechanical shop and body shop). Also door gaskets unsuccessfully fabricated by Fort Pitt, however I was charged and I did find them for sale and we used those. Lots more to be upset about, check out the pictures and my google review- take your care elsewhere!

This was literally the best experience ive ever had buying a car. The sales guys went above and…read morebeyond my expectations. Got a great car at a great deal and at the best rate. I highly recomend this place to anyone looking for a car. I drove an hour to get the car and it was well worth it.

Couldn't be happier with our purchase! Easy to deal with and awesome selection of cars, trucks and…read moreSUV's. I'll be back for sure!

Wasted all day going back and forth finalizing things for a car purchase. Price agreed upon and…read morejust wrapping up financing. Once everything was provided, got a text saying the car was just sold to their "sister" location. Typical car salesmen. No ethics. No morals. Avoid this place.

What a terrific experience!…read more After having had a horrible experience with Rohrich Cadillac, I thought I would give Mercedes Benz a try to see if the service and product was better. I was blown away by the Mercedes product and by the customer service experience at the dealership. Lyndsie was our sales person and she is professional, knowledgeable and easy to work with. She found the vehicle that I wanted and had it into the dealership and ready to go in under 1 week. The purchase process was easy and the employees take all the time you need to make sure you understand everything! We will be back again!

been buying off of buds auto sales for many years !! always best deals and fantastic employees !!read more

For the past several years I have relied on Buds Auto Sales in Shelocta for their excellent…read morecustomer service and reasonably priced vehicles. I returned again this weekend expecting for the same to occur. Unfortunately, my past experience failed to meet the mark for what I have become accustomed to. My last vehicle had recently been totaled in a collision leaving me with a negative equity on my auto loan. I reviewed this with my salesman, Dan, at least three separate occasions prior to purchasing my vehicle. I was assured this would not be an issue. When the moment came to sign for the vehicle, I learned that it was not feasible for the negative equity to be rolled onto the new loan and that I would need to pay the balance in full (a sum off $1000+) as Bud's in Shelocta would not accommodate this situation. I was disheartened to learn this, but trusted that Dan and the finance manager, Jim, were competent in their advice. However, instead of fixing the problem they just flat out lied. As I returned home, I called back to question why this was so. I spoke to the owner of Buds Auto Sales. He tried to make things right with the situation, but failed to miss the mark of my original promise. I contacted Dan the next day after being unable to reach him the day of purchase. He, to my surprise, informed me that he was not aware of the situation of the total loss and negative equity and that there was no way to remedy the situation, which again was a lie. I would not be leaving such a negative review had I not been lead on to believe that they could accommodate my situation and they had been upfront with me from the start. I hate when anyone tries to make me out to look like a fool or a liar. The Shelocta location has lost all respect from me at this point. I will not tolerate being disrespected from anyone especially the way Dan from Shelocta did. Here is an idea, maybe when you make a mistake consider being a stand-up guy and admit to your mistakes or do your job correctly so that things don't happen like this for future customers. Also, instead of rushing through the sell, just hurry up and sign mindset. maybe the financial manager should know his stuff and not check with a untrustworthy car salesman. We are all human we all make mistakes but own your mistakes and treat your customers with respect that is what will keep the customers coming back.

Best car buying experience I've ever had. I absolutely hate having to get a new car, but Jared at…read moreTower made it incredibly easy. We found the car online and drove to Pittsburgh from Cleveland to trade in our old vehicle and pick up the new one. We told him exactly what we were looking for and he found it. By the time we got down to pick it up, he'd put on new Pirelli tires and replaced rotors and pads. Car was spotless. Finance process (worked with Deb) was easy and every employee was very friendly. This is a low overhead place which seemed to keep prices down. Not a fancy dealership but a great selection of cars coming off of two or three year leases with very low mileage. If you're looking for a luxury brand but want somebody else to pay for the depreciation, Tower Auto Sales is the place to go!

Mike is a liar. This place absolutely ripped me off. They pride themselves in "40 years of…read moreownership" but lets just say that the kids don't treat customers with the same care that their parents did. Stay away!!! Don't get scammed like I did!

Literally!!! The best car purchasing experience we've ever had! JC, Morgann and Mary made this…read moreeasy, no stress, and fun! This dealership is top notch!

Well let me tell you about Dale!!! Excellent!!!! Knowledgeable, professional, kind and honest! Man…read moreif integrity! I called and inquired about a C300, he went over the entire car via video! I drove from Ohio to Pittsburgh and I was not at all disappointed! He was great! You can tell he loves his customers! If and when you are in the market for a car do your self a favor see Dale! You won't regret it! The vehicle is beautiful. Overall great experience!

Took my 2018 Q5 in for an oil change and was told it would take approximately 3 hours due to the…read moreother bookings they had in that day. Surprisingly, they got me in and out in just around 2 hours. They completed a full diagnostic check and made some recommendations that weren't immediately urgent to resolve so I could make a plan to have those items addressed. Excellent service, overdelivering and under-promising. Will continue to use them for service.

If you're in the market for an Audi Q7 or any Audi ask for Kurt. He's a true tech expert who walked…read moreme through every feature I'd actually use, from the first test drive to pulling into my driveway. I've never had someone explain things so clearly and practically. The entire process was stress-free and straightforward, which is rare when buying a car. Plus, Kurt is simply a great person warm, thoughtful, and easy to talk to. Bonus: he's a fellow Cole Haan fan with excellent taste.