Great friendly staff. Knowledgeable and always willing to listen and help…read more This is the best repair shop downtown. Easy to get to.

Honesty, customer appreciation, respect, valued as a customer, straightforward ... I'll 4eva…read moreappreciate u 4that Bill :)) & continuously recommend u! I'm not a review writer but when u find someone u can trust that will give it 2u straight... u advocate for them! Not sure about any negative reviews but I am sure that l, as a "female" have always been valued as a customer, treated with respect & taken care of from bumper to bumper with a "fleet of vehicles" for over a decade. If CCC can do it for u they will do it well & if they can't they will let u know. Simple as that. If u value ur vehicle, time & money...this is the place!

Brown Motor Works Northeast was outstanding from start to finish. Their team clearly knows BMWs…read moreinside and out, but what stood out most was how clearly they explained everything in simple, understandable terms--no guessing, no confusion. They walked me through what needed attention, what was urgent, and what could be handled in phases, which made the whole process feel manageable. Their financing options and willingness to work in stages were a huge help. The shop itself is clean and professional, and having a loaner vehicle while mine is being worked on is an unexpected bonus. Highly recommend and shoutout to Jeff.

On 5/9/25 I donated $2813.83 to your business because the same faults the car came in with still…read moreexists. There were primarily 2 faults, squealing around the pwrsteering pump area and a possible fan issue (the radiator fan came on at every stop but went away after I started driving again). Your sales advisor, Tommy Mattox, advised that the squealing was from the accessory drive belt and replacing the electric waterpump would fix the fan issue. I was notified that repairs were made and the car was ready for pick up at 8:49am. I paid and picked up the car around 1:50pm. I told Tommy there was something leaking from the driver side front beneath the engine. He said it was from the complimentary wash......but over 5hrs now?? I paid and drove the car home only to find a trace of coolant coming down my driveway. Contacted your company and was told to drive it back to your location.....'WITH A COOLANT LEAK'. I told Tommy no and he sent a tow truck. Next morning I received a text stating there was a hairline crack in the expansion tank along with another estimate which I have snipped and printed. On, May 13th I received a text asking if I wanted to replace the expansion tank which was never leaking when I initially brought the vehicle in for repairs. I never heard back from Tommy after responding to his text. I returned later that day to get my car because the trust factor in your company was gone. The tech filled the expansion tank and I drove it home. I ordered an expansion tank to replace but only to find out that there was a loose hose on the bottom of the tank which caused the leak. I have over 70 employees that will testify the vehicle was not leaking when I brought it to your location. The entire time it sat in your yard waiting on the parts to arrive it wasn't leaking. The squealing and the fan issue never went away. I brought the vehicle back less than a week later and had tommy listen to the squealing sound. I asked if he heard it and he admitted that the noise was still there as well as the fan accelerating. I tried to explain my frustration but tommy started talking over me and not letting me get a word in so I left. I told tommy to call me when he has a resolution to my situation with your company. To this day I have yet to get a call, text or email about my issue. 1. You robbed me of $2813.83 and cost me additional repairs adding to the old saying, "maintenance shops always do something to your vehicle to keep you coming back." 2. Tommy admitted the faults still existed after repairs were made. 3. You charged me double for parts which I have researched from genuine Maserati dealerships. 4. You have not made any attempt to contact me to resolve. I am a 28yr retired Army veteran. My entire career was spent as a 63B, 91B-91Z. I have worked on everything from cars to heavy equipment transporters and STRYKER vehicles. I brought my car to you because I was not familiar with the engine and didn't want to chance it. If your company was not knowledgeable on Maserati cars you should've just be honest and let me know.

My car had a fan blade go through the radiator. The exhaust system went out on our other car at the…read moresame time. Brian told us they were booked for several days but to have my car towed there anyway because they might be able to get to it sooner. It was done sooner and less expensive than I expected. Another shop was recommended to repair the exhaust system because the repairs could be done for less than it would cost at Andrews. EXCELLENT CUSTOMER SERVICE!

I only take our vehicles to Andrews Auto Service. Dependable, reasonable and professional.read more

Summer in Cola. so of course the AC goes out. Had it fixed by noon. Explained all and what to do…read moreif it went out again(like due to leaks). Been 6 weeks of hot weather and still blowing cold. Fair price and it stays fixed. Good folks. 2003 Camry .

Overall great people!!! I've had some work done to my truck in the past year through them and they…read morehave been nothing but wonderful! I had a major oil leak and they replaced it and I've since had no issues. I go in regularly for my oil changes and any other issues I can take it to them and get a quote and date for when it can be repaired. Excellent business!

I have been a one or two automobile owner for more than 70 years. During a 30 year military…read moreservice career, I have lived in many areas of the country. I have dealt with more automobile service agencies than I can remember. I have recently moved to Chapin. Months prior to this move, my rare and much treasured 2007 Jaguar XKR developed a recurring and puzzling problem. I had taken it to Jaguar dealerships and my local mechanic several times. Each shop replaced random parts, charged lots of money, but never got to the root of the problem. On the advice of new friends and neighbors, I contacted Taylor's Auto Service. I did have serious concerns using an unfamiliar and unspecialized facility. I called, described the symptoms I had experienced and scheduled an appointment a few days later to drop off the car. On the first visit, the car behaved normally in the shop without issue so they returned it without charge. The problem occurred again soon after, requiring a 2nd visit with a more detailed system inspection. This has been the general pattern for this very random and rare recurring problem. With a better appreciation of the situation, Taylor's specialized electrical staff quickly found the TRUE problem, ordered and installed the part, and my pet was finally back home and running properly. While reloading my personal gear the next day, I accidentally triggered the car's anti-theft system. The car froze and I was unable to release it. I called Taylor's, asked for help, and the Shop Chief came to my residence. He quickly reset the system and gave me his expert advice to prevent this from happening again. There was no charge for the rescue. I have never experienced service like this anywhere. Needless to say, Taylor's will be my family's one and only service contact from now on.

Do NOT trust these people with your car. If I could give a negative star, I would. They quoted a…read moreprice, and then told me that the price went up $800 due to an 'hour billing error' and then I could pay the new price of $2900 or a $1000 for them to put it back together without doing what we needed done. We got the car back with no work done and now the engine light is on and the engine is knocking. They refused to provide any paperwork outlining what they did.

Just fantastic service. Called at 8am and they snuck my daughter's vehicle in for an oil change at…read more2:30. Was in and out in 30 minutes and at a fair price. Nice to have a place you can trust to work on your kids car in a college town!

Redmond has serviced my VW Jetta here for at least three years and I've never had a bad experience…read more They've done oil changes, replaced lights and windshield wipers, and fixed my water pump system for hundreds less than others quoted. Cody & the Redmond's team offer fair, personable service that is hard to find anywhere else! They keep me updated on everything and get my car back in a timely manner. As a younger woman, it's very comforting to know a reliable car shop that won't overcharge or make you feel stupid I highly recommend them to anyone!

Chris and his team did a great job installing coilover shocks and a few other things for me. They…read moredo excellent work at reasonable prices.

Highly recommended! I've been coming here for years and they are the only ones I trust in Columbia…read morewith my Mini

With me being new to town, wasn't sure where to go and i stumbled across Action Transmission. I…read morewalked in at 3:15 pm and they had me out by 4:05 PM. I got a transmission flush and they replaced both my tail lights. Extremely friendly and fast. Sounds like they have branched out and are doing general car care as well. Will be going back in the next week to get my oil changed. Highly recommend going to Action Transmission!! Lance H

Great family owned business. They have rebuilt 3 of our company vehicles. They stand behind what…read morethey do also. This is a company you can trust.