In his defense the owner had become gravely ill in the past few years with a debilitating disease…read more He would always do a wonderful job on my boots and purses. When his health started to decline it was a toll on his work.

This is such a fantastic shoe repair shop and the only one I would ever bring my shoes to…read more I tend to buy... inexpensive shoes and they are great, but the only problem is that the tips of the heels on my high heels wear off so easily and are not made to last. Enter A B C Shoe Repair. Not only do they fix my heel tips, but they LAST. In fact, I don't think I have ever had to bring a pair of shoes in twice to be fixed. I recently brought in some leather boots and not only were the heels fixed, but they were polished for me. Word to the wise: the first polish is done as a courtesy and kindness counts! If you don't thank them for the free polish, you won't get another one!

Came in to ask about a complicated fix (damage that I accidentally made to a brand new bag,…read moreunfortunately). The staff was kind, knowledgeable, and honest about the services they provide. They helped me as best they could, and I appreciated them taking the time to explain. Great, friendly customer service. I'll be back!

Some places reveal more about themselves by saying nothing at all. I walked into this shop, no…read moregreeting, no nod, not even a glance of acknowledgment. Silence can be powerful, but here, it was laced with disregard. I approached the man in the black apron, the one with the small gapped tooth and even smaller sense of professionalism, and asked a simple question: what could be done to clean my shoes? His answer--uncertain, uninterested, and lacking any skillful persuasion, was that he didn't know what would come out. No solutions, no confidence, no seduction of the sale. Just cold indifference. Then, without invitation, he launched into heel replacement prices for all four pairs. I never asked for heel replacements. I came for a shine. His response was not only tone-deaf, it was a clear attempt to shift the conversation into something I didn't ask for. Perhaps a poor strategy, or perhaps the result of someone who's lost their love for the craft. Either way, I didn't bite. When I questioned his approach, he snapped, "You don't have to leave your stuff here." I replied calmly, "I won't leave it here if you don't want me to." He waved me away like a nuisance and disappeared into the back. A man who holds no power, grasping at control in the weakest way possible. What truly sealed the impression was the woman at the front. She watched it unfold and did nothing. Inaction is a form of action. And her silence said everything I needed to know: my presence was unwelcome, and my business unwanted. Let this review be a quiet warning, not a loud complaint. Some places are simply not worthy of your time or money. Withdraw your presence. They will feel the loss more than your words. After the owner passed away, this place has gone terribly wrong. There are better places out there with affordable places where they would love you and your business.

I thought my broken zipper on my denim purse was a lost cause, but I hate to throw anything away…read more(because replacement is not always possible, due to cost or uniqueness of the item.) I love the work done on my purse. How do I post a picture? I'll bet you can't tell which zipper is the replacement. I'll be back. In fact, I also brought in a large straw sack that was losing it's bottom. That repair looks BETTER than new. How do I post a picture?

I took my shoes here after Garden District Repair refused to repair. That should tell you…read moresomething. They're handling complex things that Garden District won't do. Yes, it's a little disorganized but they're doing good work. So happy they fixed what the shop across the street said couldn't be done

Love KixxSoClean!…read more The only place I take my shoes to be repaired or cleaned. Micah, the owner has a sweet story behind why he ultimately started his business. Every time I've dropped off shoes I've been impressed w| the outcome afterwards! This business is conveniently located on Carondelet in the Warehouse District.

Okay, I'm back! I promise the service here/turn around time is much shorter than seven months, lol…read more In total I dropped off four pairs of sandals, three or four pairs of shoes, and three purses and I am very pleased with the results. Sneakers that I've had for years and have been put through the wringer (I'm talking tailgates, festivals, etc) came back looking brand new! I have once again been kicking rocks in them, so they're due for another round of TLC, but I truly didn't think that my "white" Converse would ever be white again, and let me tell you, they looked like they came right out of the box. I didn't get my purses cleaned, just some strap repair and those are holding on strong. I don' t feel like they integrity of my bags were compromised in any way and they feel secure. My sandals also came out great, but one pair does need the strap re-tightened already. Overall, I'm still very satisfied with the work. To say out of all of the items that needed repair, only one pair needs an adjustment I think is pretty good. I will say that I'm not sure how many opportunities he's had to do work on other items besides sneakers and tennis shoes, so if this is the quality that we get now, I can only imagine how it will improve with more experience. Definitely worth checking out if you'd like to get some more time with your loved on shoes and bags. Micah is very communicative about when your items will be ready and super accommodating in getting them back to you by offering a drop-off service. Many thanks to the Yelper that reminded me that I hadn't posted my update!

The quality and expertise cannot be beat. I brought in a pair of boots to be restored as a…read moresentimental gift for a loved one. Other shops would not attempt but Wilson's gave them a new life. Truly remarkable!

They are about their business. I have been twice and walk away satisfied every time. If you need…read morerepair I highly recommend them.

I am flummoxed by this business. He's never accepted to do any of my repairs. He cherry picks, I…read moreguess. I took in a duffle bag to gave the strap stitched. The fabric was a little torn. He shook his head and handed it back to me as unrepairable. I went to Walmart, got an iron on denim patch and I'm in the process of hand stitching to repair. 2nd time-maybe more in his wheelhouse. New heel taps. Again, he shakes his head and hands the shoes back. Apparently, the heel screw broke off. Now I may not be the only person that this has happened to. And isn't he supposed to have standard drills to do this? So I took my shoes and went across the street to Village Shoe Repair who did an excellent job on the repair.

I brought in a saddle that needed a billet moved and hand stitched back on. It was done overnight…read moreand absolutely to perfection. I then brought in my riding boots to have the souls stitched/reinforced and was extremely satisfied. Mr Peng explained everything to me before doing the work and even showed me how the boot stitching machine worked. I had 100% confidence that everything would be done correctly and it was!

Unbelievable. Today I logged into yelp and what do I find, over a year after writing this review? A…read more(grammatically incorrect) response from this business owner stating the following: "If only I could respond to you publicly. You know that your review is false all around the board. I'm truly disappointing [sic] in you. I wish you all the best in life!" I felt the need to update anyone looking into this business of this recent message (a screenshot of which I will post to the pictures). I personally have already felt harassed by this individual, but to respond an entire year later feels somewhat threatening. I was advised to check the reviews on the business page. The vast majority of the reviews are also negative and many of the responses and correspondence have ranged as well from passive aggressive to outright untruths. I would encourage y'all to go ahead and look those up as well... Before going to the garden district shoe repair.

I've used Alexander once, for two pairs of shoes. I was charged $150 on the spot, and my shoes…read morewere never returned. I've called at least 100 times, emailed him my address and left messages untill his voicemail box was full. I've gotten in touch with him twice, and both times he promised to return the shoes. I've resolved that I'm never going to see my shoes or my $150 again, so I have settle for leaving this negative review. Go to Congemi's on Williams Blvd. They were half the price and actually performed the work.

I brought in two pairs of sandals that my dog had chewed up. The Shoe Doctor was upfront--he said…read moreone pair couldn't be fixed, but he'd do his best on the other. I appreciated the honesty and effort. He stitched them up as well as he could, and while I've never had shoes repaired before (so I can't say if it was an amazing job or not), I was satisfied with the results. Solid experience overall!

The name "shoe doctor" is completely accurate as he diagnosed by broken heels and returned them as…read moreif they were brand new shoes! So very happy to have one of my favorite pairs returnec to their glory days! And, despite not having my receipt (with number) which created extra work in the search, they were happily returned to me before a trip. Good price for the great work also! Happy to recommend - the DOCTOR is definitely IN my list of go to service people!