I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

DO NOT RENT FROM THIS COMPANY!!!! RUNNN…read more If i could give zero stars I would. I should have seen the red flags in the beginning when they tried to tell me I had to pay $250 extra to move in because of "bad credit" when i have never had bad credit in my life and had to get my own credit report to prove my actual credit score. Then I paid to move in 3 days early to get a email 3 days later about picking up keys to a apartment I already moved into. Then times moves on and I'm told to put all the utilities in my name ok that's fine i call and ask about a water bill and get told to call the water company when i RENT not owned so my bill should be added to the portal so i can pay simple right NOPE i had to continue to call and get the run around about paying my bills. Then 2 months later all of a sudden I get a knock on the door saying my balcony has to come down because code informants was never informed of me moving in with no notice no call no nothing. Comes to find out they were selling the building and squatter had been living next door, the garage wall needed restructuring, roof needs replacing all on a apartment I moved into 6 months ago that they claimed was "newly renovated" BULLSHIT. Then once the building was sold I asked to get my personal information removed and was told "if it bothers you that bad move it to your spam" just ridiculous. Lucky my building has been bought by a GREAT LANDLORD but i just don't want anyone else to have to deal with this same experience DO NOT BELIEVE THEIR GOOGLE REVIEW

I can't tell you enough how amazing Steiner is. If you're looking for an amazing apartment or a…read morehome, wonderful people who truly care about you and your needs, and an amazing team of professionals in both the office and on the maintenance team, Steiner Realty is truly for you. I've lived in a Steiner apartment for four years, and it has been the best experience I've ever had. They truly go over and beyond. The maintenance team immediately fixes any issues that may arise (they take amazing care of their properties, so there aren't really any issues to begin with!), the folks in the office really take their time answering any and all questions, and they truly care about their renters. I moved cross country for the first time in my life, and the folks in the office really made the whole process easy for me. If I could live in this apartment forever, I would. They are super nice, informative, professional, hardworking, and overall outstanding. Even my introverted cats who are scared of everyone except my wife and I LOVE the maintenance team, so that says a lot. Everyone at Steiner Realty truly deserves a raise, in my opinion. I've worked as a Leasing Agent before, so I have extremely high standards- Steiner absolutely went over and beyond my standards in every aspect. The quality of my apartment is outstanding, and I have been absolutely blown away by how amazing my time has been while living here. They keep everything super clean- they even salt the sidewalks and parking lots before any storm, big or tiny. They always answer the phones immediately when you call, and they take their time with you. If someone was in my parking spot, they would have them towed immediately for me. One of my light bulbs went out, and they came and replaced ALL of my lights, and even gave me extra bulbs. They even email you after you get maintenance done to make sure you are happy with the results. They all truly go over and beyond. I could go on and on. More people need to know how amazing Steiner is, and how amazing their properties are too.

word of advice. don't co-sign a lease for anyone with these guys…read more even if the lease expires and gets renewed they will still hold you to it unless the renter has a credit score of around 650. this is probably fully illegal and never heard of such an arrangement.

Bri is amazing!!!! She is always there to help with any needs you may have with your apartment!…read moreThanks Bri for all you do!!!

Do not give these people a dime of your money. They denied me for an apartment (and thank god after…read morereading these reviews) but they've thus far kept my deposit and ignored my requests for a refund receipt! Seriously stay far away from these crooks

RPM Pittsburgh has been managing my house for 6 months and I am quite happy with their services…read more I'd recommend them to a friend. Pros: - They take care of all repairs and let me know about any unexpected costs as they happen. - They scheduled extra work (termites, fall maintenance) when I asked for it, took care of everything. - I get a monthly statement about income. When the statements look confusing I email RPM and they always explain the charges/income. - Direct deposit to my bank account. Cons: - It took them a few months to replace the garage door on my house, which didn't affect me much but might have made the tenants a bit unhappy. - Sometimes it can take a few days for my property manager to get back to me via email.

I waited to publicize this review, but I can't wait any longer…read more I have been in one of their properties for the last 6 weeks now and I am disappointed in the team. When we moved in, the unit was left unlocked and anyone off the street could enter the home. That was the first red flag. As we moved our stuff into the home, the AC was completely unusable and the temperature inside exceeded 85°. Now they did address this and fix this quickly, but we still moved into a home that was not ready. For the first 2 weeks living here, we had to deal with leftover trash and debris that was never cleaned up entirely, I had to fight the maintenance team to send someone out to collect full trash can, full bags of trash, and assorted contractor material. There is still trash and debris on the property that was never picked up, even after someone came out. After our gas was set up, we discovered that the washing machine and dryer were both broken and unable to be used. It took weeks for a new unit to be delivered and there was little to no communication from the property management team. Within that time, the basement flooded and we had to move our stuff we had stored down there. This issue was addressed within a 2 day period. Now we are dealing with a broken oven that I communicated 3+ weeks ago was broken and could not be used. I have not gotten any updates from the management team, even after having a tech come over and work on the unit. It has now been over a week since that visit and I don't know if they are repairing or replacing my unit. I have sent multiple messages asking for an update, and only the appliance company has provided any update. From Day 1 this property was not move in ready, even though it had been vacant for months leading up to us moving in. I would strongly recommend if you are looking to rent from RPM, please find a unit that is already in working order and tread carefully. I feel like when a property is being listed for rentals, it should be move in ready and not be a dumpster fire for the new tenants to put out. RPM did not do their diligence when listing this property and dumped all the broken appliances and issues onto my wife and I. To RPM, please do better with your management of these properties. Yes the home is old and is going to have quirks to it, but I shouldn't have to beg and plead with your team to get work done and completed. Things can and will break, that's just the nature of property management, but when everything I have listed is broken at Day 1, that is disappointing and doesn't paint you or your company in good light.

So far it's been a great experience and I'm very happy with the service I've been getting from…read moreRentWell. The biggest plus is the availability of management (after hours when needed) and the flexibility to appease the tenants. I also had a good relationship with a service person I wanted to continue to do business with and they've allowed that to continue and have supplied other service professionals as well. They also do quarterly inspections to the landlord is always in the loop about the condition of the property to help avoid being blindsided when someone either moves out or when the lease is renewed. PrimeTime Realty LLC

I would give this company less than one star if I could…read more Our experience renting from them was extremely frustrating. When we moved in, the house was already dirty and had multiple damages that we documented and reported during the move-in process. Despite this, when we moved out they kept our security deposit and claimed we were responsible for those same pre-existing damages. Their reasoning was that because we did not specifically request that the issues be repaired, we became liable for them. This makes the entire move-in inspection process pointless, even though it is required in their own contract to document existing problems. Maintenance was also a major issue. Our refrigerator was not working properly from the beginning, and we were told appliances were "not their responsibility." When it finally stopped working completely, they refused to fix it promptly and we had to live out of coolers for almost two weeks. Communication was another ongoing problem. Emails and messages often went unanswered, and it was extremely difficult to get clear responses about repairs or concerns. Overall, this company was very slow to address maintenance issues, poor at communication, and ultimately kept our deposit for damages that were present before we moved in. I would strongly caution anyone considering renting from them to document everything very carefully and think twice before signing a lease.

Recently took over my lease within the last 1-2 years. Has been absolutely pleasant while have…read moretaken over to manage the property I rent. They are very responsive and friendly. The house is an older home so it has had some tweaks but they have been very helpful with the needs. I would definitely recommend them to others.

I was very fortunate to have found Jeff Stanley when I first started looking for a house in…read morePittsburgh. As my Realtor, he helped me find the right house in the right neighborhood for the right price. He was very patient as I traveled all over to look at homes over several years(almost four to be honest, I was very picky) and cautioned me about making unreasonable offers, as this was my first experience with buying a home. In short, he was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Jeff was that he was always more focused on answering my questions, giving me good advice, and finding homes that met my needs than he was on closing a deal. I would recommend him to anyone.

Do not hire this company to manage your property, and think very carefully before buying into any…read morecommunity managed by RJ Community Management. Seven years ago, I would have given this company five stars and strongly recommended them. Since then, the quality of service has declined dramatically, and dealing with them has become a constant source of frustration. Based on other reviews, I would not be surprised if the owner responds by claiming they cannot identify me, but I do live in Seven Fields, PA and deal with them directly as the management company for my townhouse. Communication is consistently poor, especially from Kelly Ligon. Responses, if they come at all, take days. I currently have a work order for my deck that has gone three weeks without any action. I have sent multiple follow up emails simply asking for an update, and those inquiries have been ignored. I am not expecting special treatment or to be moved to the front of the line, but completely ignoring repeated requests for a basic status update is unacceptable. A simple acknowledgment would go a long way, and they cannot even manage that. This is not an isolated issue. A previous deck repair request went unanswered for weeks, and after submitting a second request, a repair person showed up months later in the middle of winter when no work could even be done. Another work order for exterior building lights was ignored until I followed up again, and even now it has taken months to resolve something that should have been handled in a matter of weeks. Despite paying $163 per month in HOA dues, the services provided are unreliable and poorly managed. To make matters worse, I was charged a late fee while enrolled in auto pay. When I asked for an explanation, their accountant could not provide one. Although the fee was eventually credited back, I was told the matter was closed without any real explanation. That response is unacceptable. If they cannot explain a billing error, how can residents trust them to manage finances responsibly? The dismissive and arrogant tone I received when asking reasonable questions only made the situation worse. The HOA website portal is poorly designed and adds further frustration. Even ACH payments incur a fee, which is unreasonable. When I raised this concern, it was brushed off with no willingness to address it or advocate for residents. Overall, this company is unresponsive, unaccountable, and fails to perform even the most basic responsibilities it is paid to handle. What makes this especially disappointing is that they were once a reliable and professional management company. That is no longer the case. I have escalated my concerns to the HOA board and hope they seriously consider replacing RJ Community Management. Until then, residents are left dealing with ongoing neglect and a complete lack of professionalism.

Clear the snow so we can get our cars out. Clear the walkway, pathways. Why clear the steps but not…read morea pathway to the steps? Why clear the steps to the top but not clear the way to the sidewalk?

My apartment was in an old house in the historic town of Sewickley. I knew about the condition…read morebefore moving in. The apartment was okay, but the common areas were awful. We're talking holes in flooring, loose floorboards, rickety stairs and a laundry room that wasn't cleaned in years. But i can't complain too much since I knew about it going in. My worst issues were with their property manager. He refers to his company as "we," but it's really one guy doing everything. He owns and operates 50+ properties, so I'm sure he is stressed. This comes out in his interaction with customers. He is the first landlord I've ever encountered who raises his voice at his tenants this way. He will not respond to maintenance requests. Period. No matter how large or small, it will go unanswered. The property manager claims that he tries to serve as the maintenance man. He admits there is no dedicated maintenance personnel on staff. I ended up moving out because of unsafe conditions that weren't addressed for months. Elmridge apartment are the cheapest in Sewickley for a reason. Please protect yourself!

We were new to Pittsburgh and were first time home buyers. Dawn took us to tour multiple…read moreproperties. We ultimately wanted to offer on a house that was on demand and very desirable. So we needed to make sure our offer was strong and stood out from the rest of them (the house ended up having multiple offers within 2 days of being up on zillow). Dawn was able to use her years of experience in the biz to help us construct the perfect competitive offer and we got the house! Couldn't recommend more!

I am/was a first time home buyer, and there's so much to learn! Dawn basically walked me through…read moreevery step of the process. Over the course of about a year she answered my many questions via text and email and call, usually within minutes. She didn't miss a single step of the process, and in fact was usually early with all of the minutiae involved. I felt that I was in very good hands. I just closed on my dream home (!), but there was a house before this that fell through after inspection. Due to her extensive knowledge of contracting, Dawn was able to give realistic estimates of the repairs needed, and, most importantly, she helped me make the decision to walk away from a house I had lots of hope for but would have ultimately ended up being a miserable money pit. I'm so grateful for that perspective, and also for the fact that I generally never felt any pressure to make a decision before I was ready, buy a house outside of my means, etc. etc. I'm so lucky to have worked with Dawn and would recommend her to anyone!!

DO NOT RENT FROM ARBORS MANAGEMENT!!!…read more They don't answer the phone. They don't call you back. When you have a problem, it takes too long to get things fixed. They make false claims to keep your security deposit. If you don't like being ripped off, steer clear. A very close friend rented from them for over two years. There were two maintenance issues that I'm personally aware of. One left the tenant without use of the kitchen sink for a week after management was able to be reached. It took several days for the tenant to be able to notify them of the problem. The second issue was a collapsed retaining wall that spilled out into the driveway rendering the garage inaccessible. This was never repaired prior to move out. The tenant did a walkthrough of the unit prior to turning over the keys with an Arbors representative who claimed everything looked great. The tenant received notice from Arbors that the water/sewer bill was more than 3 times any prior bill during the tenancy. (Exceeding $300. Tenants don't receive a bill. Arbors does.) The tenant was in the process of moving and not even living in the unit at the time of this supposed ridiculous consumption. The charges were deducted from the deposit paid at move-in. In addition, the tenant was charged $125 for cleaning the kitchen and the bathroom. I personally cleaned both rooms so I know this was absolutely not necessary. I'm very picky about cleanliness! Both rooms were cleaned and sanitized thoroughly. I should have taken photos. This sort of theft enrages me. Sadly the tenant has no way to prove the lack of water consumption. If I had taken photos it may have helped as far as the cleaning fee. The tenant even steam cleaned the rugs. Supposedly it's in the lease that this is a requirement. I've never heard of such a thing. Hopefully this information will caution others and prevent them from having the same experience.

This company will only ever treat you like a paycheck. They have forced me to pay a monthly fee to…read morewaive the insurance requirement despite me having insurance and providing proof of the insurance 10 seperate times. In the .01% of times they even responded to me were insanely rude and inhuman. Considering how much money they take from me, you'd think they could at least pretend to acknowledge me as a person- apparently that is asking far too much.