I was recommended to come here from Jeremy at Knights Auto to get sensors on my tires. After…read morearriving here I was greeted kindly told them what I needed. Not only did I get a great deal on tire sensors ( they knew exactly what to do ) I got a great discount on 4 set of new tires for my vehicle with ( tire blow out etc ) Wow! Talking about a super great day of SERVICE!!! Thank you!!! Samuel great customer CARE!!!!

Recently had a lawnmower tire go flat went to Mavis, Tire Discounters, and a small tire shop to…read morehave it fixed. Mavis said they didn't have anyone that could fix it and no machine, the other two seemed too busy to acknowledge my presence! Went to Discount Tire, a super nice young man took it back to the shop and 5 minutes later it was ready. I'll purchase my next set of tires at Discount Tires! Great customer service! Being elderly, I appreciate being acknowledged and when someone takes care of me above and beyond, it's even more appreciated. Thanks Discount Tire Loganville!

Today was another visit to this Mavis in Loganville. I had previously visited them two weeks prior…read moreand was not happy with the service rendered. But the general manager promptly corrected the situation that day and offered me a discount on my next visit . So today I received a free oil change! Kuddos to Mavis !

I scheduled an appointment for 11am as I got there they said would only take 30 minutes to bring my…read morecar in and get it lifted for a brake inspection which is free . I was waiting for an hour and and 15 minutes before I got up and walked outside and saw my car parked in front of the store but out the way so nobody from inside can see it so I asked how much longer then they pulled my car in saying they only have one mechanic but there are like 3 to maybe 4 employees in the store they trash now I just asked for my keys and left they don't honor appointment times.

Very kind service guy behind the counter. He listened to my concerns very attentively. I came in…read morefor oil change; (waited an hour). I had a starting issue i was hoping they could fix but its a difficult issue to pinpoint. He offered advice followed by the honest assessment of he was jot sure if a fuel injection cleaning would resolve the issue or not. I definitely appreciate the honesty! I will be returning.

Justin and the team at QuickLane are the ABSOLUTE BEST!!! Justin has always been very thorough…read moreexplaining the maintenance or repair issues at hand and what needs to be done and the associated costs. I have been bringing my Ford Edge to QuickLane since I purchased it and would never take it anywhere else. Five ++++ Stars to Justin and the team!! I always appreciate the thoroughness, honesty and integrity of this team.

This complaint is regarding Tires Plus Store #236946 in Loganville, GA…read more THE DISASTER TIMELINE: Day 1: I drove my 2018 Jeep Wrangler into this facility under its own power. It was my primary transportation and in functional condition. 13 Days of Negligence: The shop held the vehicle for 13 days, performing multiple failed repair attempts and racking up thousands in charges. Technical Malpractice: Technicians used chemical coolant sealers and additives explicitly prohibited by the manufacturer. This unauthorized "fix" resulted in total, catastrophic engine failure. Day 13: My vehicle was removed from the premises on a flatbed tow truck with a seized engine. DECEPTION & EVIDENCE DESTRUCTION: Billing Fraud: I was billed $92.99 for a "Block Test." Shop management later admitted to me this test was never performed, yet they refuse to refund the fraudulent charge. Evidence Spoliation: Immediately after the engine failure, I served the shop with a formal, written legal notice to preserve the radiator and intercooler for forensic analysis. The shop ignored this notice and intentionally scrapped the parts to prevent independent inspection. CORPORATE BAD FAITH: Bridgestone Corporate reviewed these documented facts--including technical negligence and the intentional destruction of evidence--and issued a summary denial. They have sanctioned the destruction of my property and refuse all accountability.

Antonio at Tires Plus provided outstanding customer service from start to finish. He was…read moreprofessional, knowledgeable, and took the time to explain everything clearly. He made sure my vehicle was taken care of and kept me updated throughout the process. It's hard to find someone who genuinely cares about their customers, and Antonio definitely goes above and beyond. If you're looking for honest, reliable service, I highly recommend asking for Antonio. Thank you for making my experience smooth and stress-free!

I have been a customer at Loganville Auto since the beginning. I don't think I could ever trust…read moreanyone the way I trust you guys to work on my vehicle. Brian and his crew have always been patient & kind to me, and anyone I have sent their way. Thanks for your trusted service & I faithfully pray for your continued success.

Called about misfire condition on my 14' fastback mustang very knowledgeable and professional. Went…read morethe extra mile and talked through my situation and symptoms I appreciated it!

Don't waste your time with this people go to tire Dock this guys tell my wife it is 55 plus 10 so…read more65 and so she is okay parks the car and the and another guy tell her is 70 plus 10 so she left don't waste your money here thankfully they didn't touch the car first other there would be big problem

I came with a nail in my tire and left with a giant slash. The employee, even though he did not…read morespeak much English, admitted that he created the slash but the "boss" came to my car demanding for me to purchase a tire from them because they could no longer fix my tire. I have never been yelled at and disrespected by a large grown man in this way, especially while 7 months pregnant. He called the police on me then inserted a totally different nail there when the police came I guess to try to prove a point. Nevertheless the police convinced him to plug it for free. This place does not need to be in business if they are going to be crooked and lack customer service. He started yelling louder when I said I was pregnant and that he was putting me at risk because of his employees mistake. I DO NOT RECOMMEND!! STAY AWAY!

This location has the worst customer service. First of all their hours are 7 to 7. I called from…read morearound 5:45 to 7 PM yesterday and could not get an answer. I called back this morning at 7 AM. I couldn't get an answer until 7:14 AM. The boy that answered the phone. His name was Chris. I gave him my information and because he was still asleep he asked me for the information again, and I repeated it. After he gave me a list of pricing for tires I told him to give me the least expensive one. He told me the total. Throughout the conversation, the boy was very sluggish. He was almost slurring his words. I said to him rise and shine before I could even say the rest of my words he hung up the phone. Now I also worked in the service department for a Honda and Penske. There is no way in hell that I could've hung up the phone on a customer. I didn't even bother going there to buy the tires. I went to Discount tires and got a better deal with exceptional customer service from Colin! Colin should go to Walmart and teach them or I could teach them if they'd like. At any rate, Chris needs to be retrained. He also needs to learn how to have manners character and respect. It'll help get him through this world. Cost may be important, but great Customer Service wins the deal!

There's not any signs showing where to pull up so I parked in a spot and walked in just to see if…read morethey had time to do an oil change. Before I walked through the door, there were three employees playing around in the bay closest to the door. They stopped, watched me walk in and watched me wait for a few minutes at the counter for someone. One of the guys finally stuck his head in the door and asked what I needed. When I told him I wanted to see about an oil change, he looked at me and said very condescendingly to pull my car up to the bays as if I should have known to do that all along. I've never been to this auto center and just moved to the area. When I walked out the door, he said pull into the 2nd bay and started playing around with the other two guys. I walked to my car and left. I don't mind having fun at work and playing around but I do mind terrible customer service. I would rather spend the extra money with an auto shop that speaks to me as if I'm not an inconvenience or stupid.