Absolutely horrible service from this organization, the store manager Brandon had a team change my…read moreoil and didn't put the required oil in the vehicle thus destroying my engine. Don't go to these people they are a disgrace to the vehicle oil change industry they will take your money and be disrespectful in the process.

just went back up to valvoline after the 3rd time. still leaking oil after so many times of going…read morethere and the manager brandon is rude and unprofessional. still refuses to fix there mess up. just had to email corporate for this awful experience. I hope nobody chooses this location our car is now ticking. according to the reviews it's not the first vehicle they ruined too.

Very kind service guy behind the counter. He listened to my concerns very attentively. I came in…read morefor oil change; (waited an hour). I had a starting issue i was hoping they could fix but its a difficult issue to pinpoint. He offered advice followed by the honest assessment of he was jot sure if a fuel injection cleaning would resolve the issue or not. I definitely appreciate the honesty! I will be returning.

Justin and the team at QuickLane are the ABSOLUTE BEST!!! Justin has always been very thorough…read moreexplaining the maintenance or repair issues at hand and what needs to be done and the associated costs. I have been bringing my Ford Edge to QuickLane since I purchased it and would never take it anywhere else. Five ++++ Stars to Justin and the team!! I always appreciate the thoroughness, honesty and integrity of this team.

My husband brings his Toyota sienna here and today is my first time bringing my vehicle that I just…read moreacquired a couple of days ago and these guys are truly amazing! And I just wanted to let everyone know that Customer Service here is great. They're really looking after me and I really appreciate that. I just got a 2010 Cadillac CTS Lux and I'm giving it my first oil change as the new owner. And I have to say these guys are very nice and attentive. I recommend this place to everyone. Jacob & Lennon was really helpful .,

Worst take 5 in all of the COUNTRY. They seemed to be high or something, eyes blood shot, even my…read morefriend Dave said the same thing. Took longer than 5 minutes and their team was Rude. The same service is found cheaper and better at VALVOLINE.

This is the location here off Atlanta Highway in Loganville. Normally I come here when I can't get…read morein for an appointment with my Ford dealership. Tonight was the worse experience I've ever had with an oil change service center. It started immediately after I pulled in and one of the unprofessional, ignorant, older guy attitude and energy was off from the start by the name of Tommy. Came in for a full synthetic oil change as usual, called before I came to get the cost for the service and the cost for the extra quart because my vehicle requires 6qts and their price only includes 5. So upon arriving I already knew what to expect as far as pricing so I mentioned this to the unprofessional,rude, service worker Tommy from the start, and he immediately had a sarcastic, think he knows it all response, stating to the professional guy that was there that he thinks my SUV actually takes 7 qts immediately sparking a feeling that he was trying to get extra dollars, because I know what my vehicle requires and I've been there before several times and he could've just checked the system to verify that it takes 6 qts like I stated but he's one of those service workers the thinks he knows it all and has no professionalism, and feels he owns the place just because he has a position. Upon the professional guy there checking the system and seeing that it did take 6 qts you could instantly see that in for rubbed him the wrong way, hurting his ego so he responded oh lol. As he performed (unprofessional Tommy)the oil changing process, which took way longer than 5 minutes might I add at the take 5 oil change center, the professional guy walked up to show me that my carbon air filter needed to be replaced and ask if I wanted to buy the filter to do so, I asked the price and he stated he could give it for a price of 17 so I said yes, now after slow oil changing Tommy finally finished what was suppose to be a 5 minute oil change more like 20 he comes to the computer typed in some things and walked over with a total for service that was definitely over priced, mind you I already knew the price for the oil change including the extra quart plus adding the 17 additional for the filter and adding the taxes so I asked how did he come up with that total for service, he proceeded to stutter instant red flag and stated the prices for each thing which where all higher than it was supposed to be. So I stated there is no way that the total was suppose to be that much and I feel he was over charging but I would let him have those extra dollars that he added into the total if he needed them that much, his attitude instantly became even more unprofessional than it already was, showing me that he was guilty of price gouging. This is why I only like to come there when the females are doing the service because it's more honest from my experience. So Tommy the unprofessional continued to try and argue with the customer back and forth about the inaccurate price and his disrespect escalated and I'm not the woman that lets a weak so called man speak to me in anyway so I let him know I'm the customer and he was unprofessional and rude from the beginning and now he's out of line and it won't be tolerated. Upon letting him know I'm not the one this ignorant, unprofessional, insecure, little man threatened to call the police on me because I called him out for overcharging me for a service this was diabolical, he couldn't handle the truth and threatened to call a police too funny. He needs to be fired and removed from the oil arrive industry immediately

Went there for the first time today just for a simple oil change ($51.99) as I was sitting in my…read morecar it started ticking they told me to turn my car on and it wouldn't start ( never done that before) they told me it was my battery because I left my headlights on ( my headlights turn off atomically) they charged it and sent me on my way tryed to turn on my heat it stopped working it just blows cold air and ticks (never had an issue before) how did a simple oil change cause all of these problems?...

Antonio at Tires Plus provided outstanding customer service from start to finish. He was…read moreprofessional, knowledgeable, and took the time to explain everything clearly. He made sure my vehicle was taken care of and kept me updated throughout the process. It's hard to find someone who genuinely cares about their customers, and Antonio definitely goes above and beyond. If you're looking for honest, reliable service, I highly recommend asking for Antonio. Thank you for making my experience smooth and stress-free!

This complaint is regarding Tires Plus Store #236946 in Loganville, GA…read more THE DISASTER TIMELINE: Day 1: I drove my 2018 Jeep Wrangler into this facility under its own power. It was my primary transportation and in functional condition. 13 Days of Negligence: The shop held the vehicle for 13 days, performing multiple failed repair attempts and racking up thousands in charges. Technical Malpractice: Technicians used chemical coolant sealers and additives explicitly prohibited by the manufacturer. This unauthorized "fix" resulted in total, catastrophic engine failure. Day 13: My vehicle was removed from the premises on a flatbed tow truck with a seized engine. DECEPTION & EVIDENCE DESTRUCTION: Billing Fraud: I was billed $92.99 for a "Block Test." Shop management later admitted to me this test was never performed, yet they refuse to refund the fraudulent charge. Evidence Spoliation: Immediately after the engine failure, I served the shop with a formal, written legal notice to preserve the radiator and intercooler for forensic analysis. The shop ignored this notice and intentionally scrapped the parts to prevent independent inspection. CORPORATE BAD FAITH: Bridgestone Corporate reviewed these documented facts--including technical negligence and the intentional destruction of evidence--and issued a summary denial. They have sanctioned the destruction of my property and refuse all accountability.

Friendly, reasonably priced and honest. I asked about a repair to another vehicle that wasn't in…read moreshop and he was honest that he couldn't repair.

Mr. Karl and his team are amazing gentlemen!!! Very honest, respectful, direct and fair!! I will…read moreNOT take my automobile ANYWHERE else!!! I highly endorsed and recommend this establishment!!

After seeing the Christian Brothers advertisement in our school newsletter, I decided to give them…read morea try, and I am really glad that I did. I am very satisfied with the level and quality of service provided for the oil change and alignment. Both were at a reasonable price. I will definitely go back again. Bye bye Lexus dealership prices! Hello, Christian Brothers great service and great value!

World class service from the initial phone call to the time you walk into their doors (excellent…read moreservice lobby) until the time you pick up your vehicle. The level of communications between Christian Brothers and myself at every level of the process was exceptional. Impeccable integrity!! I never felt pressured or being taken advantage of. The level of service was even better! Highly recommend this location. You won't be disappointed. This was my first visit, and definitely won't be my last.

Went in bc my traction control light was on. They ran a diagnostic and came out with all these…read morethings that they wanted to further explore and to leave my car for a couple of days. I said no, I can't leave it right now. He then said I was a little low on oil. I said ok, just put some oil in and I'll come back in a couple of days. Price for a diagnostic and 3 quarts of oil was almost $300. I couldn't believe it. This place is just a money grab.

found Earl to be very professional, easy to work with, knowledgeable, etc - my first time but I…read morewould use Eakaan again