Went in for a tire repair. Left very satisfied and still had my money in my pocket! Convenient.read more

Jimmy is honest and fair. He was able to help my out on jobs that other places would have cost me…read morean Arm and a leg. Much appreciated. I would highly recommend you bring your vehicle and just get a quote, bet his price will be lower the your usual mechanic.

Scranton collision is hands down the best body shop in Scranton. They kept me informed during the…read morerepairs ! They would let me know when they were having trouble getting parts. Carla was very helpful setting up my rental, Rich explained the repair process when I went to get my estimate. Shane was the guy keeping me informed and Donny did amazing with the repairs. You couldn't even tell that anyone painted the vehicle ! Larry is by far the best painter in the area !!!! A+++++++ review.

I took my car to be repaired there after it was hit while parked. Dropped my car off Monday…read moremorning and on Tuesday morning received a call that my car had been vandalized, all 4 tires stolen and two windows damaged. I went there to view the car and not only was I not shown the car I was treated horribly by the manager there. They are currently trying to hold me responsible through my insurance for the damages, so not only was my car vandalized, I have to go through all the hassle of contacting my insurance company and having to wait to have this place and my insurance battle it out. I would defiantly not recommend taking your car to be repaired here especially if you are a woman for fear that you will be treated as horribly as I was. edit: update over 2 weeks later and I still have not got my car back. The damage that was done to my car was conveniently underestimated by the garage. To top it all off i received a phone call from my insurance adjuster regarding the wheels they originally put on my car to replace the ones that were stolen and he termed them as unacceptable and unusable. The damage to date is all 4 wheels, 2 windows my windshield wipers ALL quarter panels the hood and i think some damage to the roof as well. This garage is not a safe place to take your car to be repaired the security is lax and the customer service is awful. Please learn from my experience so this doesn't happen to you !

Tom was quick, efficient and provided invaluable advice. If you ever break down in the Scranton…read morearea I would recommend highly.

I was dealing with my insurance company.. they couldn't get ahold of anyone we were waiting for 6…read morehours .. then my sister and i found this company and they really came threw .. they said they will be there in a half an hour he was there in 20 mins .. he was very kind and helpful .. mike milewski was one of the most kindness drivers we have ever met . Thank u so much for helping me and my sister out .

I looked for a body shop in Scranton, PA through Yelp, when my son had an accident there involving…read morea Volvo. But there were no reviews posted, so selected this vendor and went to its website (http://www.total-collision.com/). I talked with the owner, Matt a few times. He was very responsive despite I called from a distance (Harrisburg, PA). He quickly proved that he knows auto repair and auto insurance repair practices. He interrupted his work day and drove 20 minutes to look at the wrecked vehicle at a tow facility. He took pictures that he emailed to my phone. He began a painstaking vehicle repair appraisal, but learned that the costs of repair would exceed the vehicle's value. So I did not arrange repairs. Amazingly, he refused payment for his efforts -- the calls, the trip, the photos, and the appraisal-in-process! He said it was part of the business. As far as my experience, Matt & his operation, Total Collision, are responsive, trustworthy, and dedicated. I would entrust vehicle repairs to him anytime. I wish that his body shop was closer to my home! NEH (Harrisburg, PA)

Excellent service. We have 2 Isuzu cab-overs, we didn't purchase either from Nicholas but when we…read morego for service, they treat us like we did. And it doesn't hurt that they are right around the corner from us. Thanks, Paul- and your guys. Joel BestDarnMovers

These people took credit card info over the phone for payment without verifying the authenticity or…read moreidentity -- for a commercial truck!! Someone fraudulently used my card -- OVER THE PHONE (on the July 4th weekend no less) -- and they took it down and charged $20,000.00 to it without verification of I.D. Yes -- $20K - you read that correctly. When I reported it, they were less than helpful or sympathetic and refused to file a police report on their end. BAD & UNETHICAL SERVICE!! I've filed my own police report -- don't do business here! -- Their website also lists an email that is no longer valid. Someone did return my call the next morning - but not before they called the criminal first and told him that I had canceled the card and transaction - thus allowing him to lie some more -- idiots.

We were driving through the area on my way to Scranton, when my car began driving choppy and my…read morecheck engine light came on. drove to Paul's. They diagnosed the issue, replaced the ignition coil and spark plug, and I was on the road in about 1 hour. Fantastic service, and Cared about us getting to our doctor appointment in Scranton on time.

I had a slow leak in one tire, and suspected an old patch had gone bad. The guys thankfully got me…read morein the day I called, and quickly determined there were several punctures causing the leak and a replacement tire would be necessary. The new tire wasn't cheap, but I truly appreciate the approach the guys took--get one (matching) tire now, get the rest of the life out of the others, and let's look at different tires when the other three need to be replaced. I didn't feel 'sold' or otherwise taken advantage of, something I think is always top-of-mind in a tire shop (whether that's fair or not is another story). I highly recommend these guys for tire or other work and expect to visit again myself, even though there are other shops much closer to home.

Worst ever and they're scamming citizens by taking vehicles to their impound lot for "emergencies…read morecalls by police to up charge a substantial fee daily incited and the owners and drivers are aggressive and arrogant even to a fellow tow driver.. I was applied at this company level of responsibility

This company was great. I called them to help one of my drivers with an issue on his semi-truck…read more The gentlemen I spoke to Mike was very nice and helpful. Also, my driver said the mechanic that performed the road service was very nice and he knew what he was doing. They fixed my drivers truck and got him back on the road. I will definitely use them again. I would recommend they to anyone!!

I had engine trouble with my Class C motorhome as I was traveling through the Lackawanna PA area. I…read morecalled 3 Ford dealers in the area and they would not give me the time of day. I called Rogers and John listened to my woes and said he would be happy to drive the 15 miles to Lackawanna State Park, wow, very impressive. He looked at my RV and we figured it was a major job, he suggested I check with one more Ford dealer Gibbons Ford and if they refused he would take on the job! I thought this was a very honest thing to do, as it turned out Gibbons did the job so we did not use Rogers. I would use them if I needed work done because I felt they were honest and helping me out even though it wasn't the best thing for their pocket book. Good guys!