Mery reached out to me after I posted an online apartment help request, and I'm so glad she did…read more Even though I'd lived in the area before, I didn't know much about the apartment market. Mery was incredibly friendly, and went far above and beyond in providing outstanding customer service. When I stopped by her office. Her knowledge of local apartments was impressive. Amazingly, the very first place we toured checked every box, it met all my requirements, was under budget, and even offered more than I expected.

Helpfull staff, Jay helped me find more affordable pricing and guided me through the processread more

I have been living here for 3 years now. I absolutely love living here and I do not plan on moving…read moreuntil I am ready to buy a house. The owners are so friendly and prompt with any service requests. I would highly recommend renting here, especially if you plan to stay long term. There are tons of long term renters.

18 months ago, I was referred to Dewberry Downs by a co-worker. Living there has been an absolute…read morepleasure. It is spacious, affordable, and centrally located to Hoover and Birmingham. While I was skeptical about living in a split-level town home, it was the best decision I've made. The community is beautiful, and the staff have been nothing but helpful. Since moving in, I have had issues with my air conditioning and my upstairs bathtub leaking. Both were resolved quickly and professionally. While the apartments aren't brand new, they are well-maintained by management who has an investment in the community. I can't recommend them highly enough. A+++!

Absolutely loves the place and the staff was super nice. Room was extremely clean, bed was like…read moresleeping on the clouds.

We moved to Hoover in October 2019 to start a church. We opted to rent an apartment for a while…read moreuntil we decided in which area we wanted to buy a house. We were skeptical about apartment living at first, but have been pleasantly surprised since becoming a Wisterian :). The management staff are attentive and friendly. They are always planning events for the residents (well, pre-pandemic anyways). The maintenance staff respond quickly to maintenance requests and they are also kind and courteous. The units are older but well maintained and some have been remodeled. Our unit is a 3 bedroom 2 bath and is a good size for us. In regards to the actual "neighborhood"...it's nice here. It's not loud, you can hear children outside playing, but that's a good thing! No loud music, I don't think I've ever seen the police called out or any really situation requiring intervention. It's a nice play...I'm really glad we landed here for a while.

These are ideal for a student or anyone wanting to be close to all the action downtown, but without…read morebeing right in it. I lived here for 4 years and loved my time there. Never saw a apartment with a better deal or better location (and I looked!). The manager keeps the entire apartment building in line and manages things really well! The management is great, and so is the maintenance. Any issues were responded to quickly. The apartments are very simple and nothing special, but are clean and have all the needed amenities and the location and price cannot be beat! There is always enough parking, but since the entire parking lot is on an incline it can be a pain. Fortunately the neighborhood is great and is walking distance to so many nearby businesses that you could get away with not using a car much.

From the owner: Do you want a view of the Magic City's skyline? Then Terrace Apartments is what you are looking…read morefor. Some of the City's finest restaurants, parks and shopping are all within a short walk. Terrace is in the heart of beautiful Southside. Community Features: 24-hour Emergency Maintenance Laundry Facility Off Street Parking Fitness Center Pool No Pets Close to UAB campus Apartment Features: Total Electric Cable Ready Central Heat & Air Frost-Free Refrigerator Electric Range Dishwasher Ceramic Tile Baths Balcony View of Birmingham Skyline

Between the random ant infestations, giant roach appearance every blue moon, and drainage problems…read morecausing horrid smells in the restroom, and leaking water from the ceiling. My first apartment experience was one to remember

horrible experience, general manager Sheri was aggressive, rude and unprofessional, she broke…read morecontractual agreements and kept postponing my move in date, and changing my apartment due to mistakes on their part, they fail to provide a service, by not answering phone calls or emails, claiming to be "busy" while they sit around in the office. I expected more professionalism from the manager but she clearly has no experience in customer service or basic etiquette. furthermore leasing agent Rachel is also unable to answer phone calls or emails.

Amazing service Great people great apartments at a good price. Pool and decent gym. Office lady is…read moresuper helpful

I am a graduate student and my wife is a medical researcher. We chose this apartment complex in…read morelarge part due to the assurance of it being quiet. The original management was quite professional and nice, but within the year there has been three complete turnovers in management which has gone from excellent to mediocre to incompetent. There has been a noisy tenant below us playing loud music for several months. I'm not just talking inconsiderate but literally vibrates our floor. This continues though ALL hours of the night and has been reported several times. We were told no action could be taken without a police report. There is also no courtesy officer as we were originally told. Additionally, they can't even cash our checks in a timely manner. The location is great and they will talk about renovations. But they won't stop the tenants next door from vibrating your floors with their music all weekend.

Windshield from the 3rd car stolen in the last 2 months from Estelle apartments parking lot. The…read moregates have still not been fixed. Easy come easy go...

Estelle is nice but way to expensive and needs some work with the staff to address problems better…read more I was the first few tenets in the apartment complex. The gates never worked. Paid $50 for a key fob for the gate not to be working half the time. People's cars was getting stolen/broken into and all they told us to do was to make sure we locked our cars. They never put up cameras to fix the problem or to at least see who was doing it. I had put my 60 day notice in and my water bill shot up. It was $116 for my 1 bedroom apartment with me just living in there. Called and finally got them to credit my money after being asked multiple times if I had a water leak which I knew I didn't and also the water company bringing up in the email how she's seen I've put my notice in!!! (Why does that matter) My water bill for June/July was again $100 for just me, I called again and all they could take off was $14. I bought a house and moved at the beginning of June but still continued to pay for my rent for another month. Paid everything I had to be done with the complex and I get told I had to pay $87 for a water bill for the month of June 1st /July 14th when I wasn't even using the water but for 3 days of the cycle because I had moved out June 3rd. Called and all I was told was since they don't have a meter the water bill gets split up between apartments and gave me a number to call about the water and it went straight to voicemail. You shouldn't be charging a 1 bedroom apartment for water as the same as a 2 or 3 bedroom apartment. I just find it really strange how my water bill was $40 to $50 the 2 years I've been there but the moment I turned in my notice to leave it shot up to $100. If you're looking for apartment complexes do yourself a favor and go elsewhere unless you wanna be paying $100 a month for a water bill for a 1 bedroom apartment on top of my very expensive rent I was paying.

The apartment itself and all the fancy amenities (pool, dog spa, plush meeting spaces, courtyard,…read moregarage parking, etc.) are all very nice, but what compelled me to write this review is to compliment the office staff, Ashley, Konar, Jamie, Cassandra, Lexi, Amy and others (forgetting some names, sorry!) who are the absolute BEST at what they do. What they do is bend over backwards to help each and every tenet feel cared for and at home in this massive building where you might expect less given the size. Nope! We made lots of friends here and it was a dream to know I could reach out to anyone, and I mean anyone, who was working that day and get help quickly and with a smile. That's so rare these days, so I had to let the world know. These folks work so hard and I've heard complaints about other nearby apartments being non- responsive to their tenets. I tell them all, come to the Palmer! It's luxury living for sure, but the warmth and attention from the office staff are what take it to the next level. They should ALL get raises! Jobs took us away to North Carolina recently, but we miss the warmth and kindness of the Palmer staff. The maintenance guys are awesome, too. Go live there!

From the owner: Discover The Palmer, a brand new collection of studio, 1 & 2 bedroom apartment homes nestled…read moreadjacent to Railroad Park in the vibrant heart of Downtown Birmingham's booming Parkside neighborhood. Setting the new standard for luxury apartment living, The Palmer impresses with its striking modern architecture and meticulously crafted common areas that inspire and entertain. Step inside to find chic and contemporary finishes that exude style, while a plethora of amenities cater to your every need. Your new address at The Palmer opens up a world of exciting destinations right at your doorstep, inviting you to indulge in the best of Birmingham's offerings. Welcome home!

Tinkerbelle and I love living here. Very pet friendly. Excellent neighbors. Saline pool is awesome…read more Management and maintenance staff are amazingly attentive. At first I thought the location was a little remote, and it is in all the best ways. VERY close to the west end of Lakeshore thus close to everything.

This place is wonderful. I absolutely love living here. Very quiet, family friendly, resort style…read moreliving. Ashby at Ross Bridge is a must see if you're in the market for a really nice apartment for a reasonable price.

We're in the midst of building a home and needed a temporary place to live. Being able to show up w…read morea suitcase and our dogs to a furnished apartment with utilities set up has made life easy!!!! Once the landing changed their business model to having a manager over the area we noticed a big change and upgrade in customer service. Aaron oversees Colorado and Utah and has been full of information and so helpful. Happy to be w the landing until our home is done sometime in 2023. It feels like a home away from home!

My son moved in on July 5 for a temporary internship in DC. Just five days later, on July 10, I…read morereceived an email stating that he had to vacate the property by July 22 because the building owner was allegedly no longer working with Landing. This left us with only 12 days' notice to find new housing. I spoke to Landing and explained that my son is a full-time student with no car or job, was relying on the apartment for the duration of his internship, and had no practical way to relocate on such short notice while I was across the country. Despite this, Landing continued sending automated messages stating that his stay would end on July 22. Fearing they might lock him out and leave his personal belongings and government-issued work equipment inaccessible, I rushed to secure alternative housing. Landing also stated they had issued a refund for the unused portion of the stay. However, when I contacted my bank, I was told no refund had actually been released. Only after I confronted Landing with this information did they process the refund.