There have been multiple car break ins, maintenance stealing from apartments and a truck being…read morestolen in the middle of the day all within the past few months. The front office staff is very rude and uptight, they do not care about anything, always on their phones and seem annoyed anytime they are asked about anything regarding their job. DO NOT MOVE HERE.

I've lived at this apartment complex for a few years but this past year has been awful. They have…read moreallowed BLACK MOLD to grow in my bathroom after I've put in multiple maintenance requests for the mold and for the ventilation fan in the bathroom. As I'm writing this, the mold is still present. They have also decided to start allowing garbage to pile up at the dumpsters and sit for literally WEEKS. You cannot drive to your unit or check the mail without the HORRIBLE smell of rotting food. They also have lowered their standards for tenant approval. After they opened the pool this summer they immediately started having an issue with tenants leaving GARBAGE and glass bottles around the pool. This ultimately cause the apartments to restrict access to the swimming pool. This used to be a nice complex but it has severely gone downhill in the last year. If you're looking to move into an apartment, you can find a better location, with better standards, for less rent.

I can hear every sound from the hallway to the people above me. You are paying Very high rent and…read moregetting dogs barking, people stomping over you, and excessive noise in the hallway. I will be moving as soon as the lease is up!

Lived here for a year, great if you are a young adult with no pets, but NOT PET FRIENDLY. Units are…read morerelatively updated (had some AC issues that were a pain but got fixed, typical of most apartments). Basic amenities included but nothing special. If you have a pet, DO NOT live here. There are no pet friendly amenities, like a dog park or little trash cans (have to take it to the dumpster every time, which are not conveniently located). Biggest issue I had was that other pet owners do not care about pet safety. They actively do not leash their dogs no matter how many emails the complex sent. Complex threatened to register dogs for DNA testing since people were not cleaning up after their pets. Had these issues the entire time I was here and was scared to walk my dog.

I must say that the agent from Stoney Brook by the name of Cody has given me an extraordinary…read moreapartment search experience. He was very responsive and responded in a timely manner whenever I needed information. He has been working extremely hard to make sure that the necessary things are handled properly and on time. He makes the apartment search approach very welcoming....... Thanks Cody

I had been trying to find a place to live while still living in North Carolina. I found this…read morecommunity after being referred and they actually had a 3BR 1.5BA townhouse located on the end. It was perfect but the only this is I couldn't personally see it because I wasn't in the state. Had a friend to view it and decided to move forward based on his opinion. Paid the $500 deposit and $200 security deposit. During the whole time Carson was very responsive through email which was awesome. I was then sent the lease agreement and decided to ask another friend to check it out before actually signing the lease. She saw it and her opinion I held in higher regard because she has known me longer. After she saw the townhouse she made me aware that it was older and I knew that but she said carpet needed to be replaced and some of the kitchen shelves were broken and needed to be replaced. She stated that she was told someone was supposed to move into it before me but that person had to back out due to relocating for a job. She indicated the whole place needed to be cleaned and was surprised it was in the shape it was in if someone else almost moved in. After she gave me her opinion I contacted Carson via email and let him know I would not be moving into their community. I requested a refund for what I've paid and have yet to receive any communication from anyone at Stoney Brook. Moral of this story is if you're moving from out of state find someone reliable to give an honest assessment. I was quick to pay so the unit would be held for me and expect the refund to be just as quick.

I live here (3 yrs) and the only problem are the occasional ants and the exterminator comes within…read morethree days and they're gone. The maintenance is excellent, the staff friendly. It's a very safe area. This is a historical building! 1939- The walls are a foot and a half thick! If you get a good unit, you see only green. I'm on the second floor without a dishwasher, but that doesn't bother me. It's just me and I find it very mindful doing dishes. If you have allergies, the wood flooring will help tremendously like it did me. The ACs are powerful enough, the grounds are beautiful. Laundry onsite. Parking tight after 8pm. Cats ok no dogs. Remember that a lot of people know of this place and know of people who have lived here so the negative reviews are the exception. Not perfect but best management you'll find. You also never pay extra for electricity - flat rate. A couple of times I've used the oven for extra heat, shhh ;)

I never ever leave negative reviews, but I am absolutely appalled at the move out costs I was just…read morehit with. I lived here for four years and I used to talk about how much I loved it. In hindsight they could do so much better. Upon move out I was charged $10 to clean the kitchen drawers, $30 to clean to the fridge (which my boyfriend cleaned spotless before I moved out), $80 to sweep and mop the floor (which my friend swept after I moved out), $40 to clean the oven (mind you these appliances aren't even from this century), $30 to clean the bathroom, and $75 to clean the bathroom...just let that sink in. This apartment was built in the 1950s and I would hope a complex would clean an apartment in-between tenants. Mind you I already paid a $450 nonrefundable redecorating fee at move in ontop of two $600 nonrefundable payments (yes $1200) for my two cats to cover damages. GREEDY!! The bugs are insane - I got eaten alive by ants and I am still recovering from bites even though I moved out about three weeks ago. My boyfriend's car got hit and you can't do anything about it because the apartment complex has no cameras. My boyfriend, who is black, got the cops called on him multiple times for running around the complex and people assume he was DoorDash drive so if you're a person of color DO NOT live in this area. Plus, my packages have been stolen and I know for a fact its happen to others on top of cars getting broken in to. On the other hand Summer in the front office is very kind, helpful, and wonderful to talk to none of this is directed towards her or the very nice maintenance men. I am such a good tenant I feel guilty posting this but they already took my money.

***UPDATE from my original review, as It only takes ONE person to completely mess up your ENTIRE…read moreexperience. In this case it's this tall, skinny maintenance guy with long hair and wears rounded glasses (same maintenance guy from original review). He feels like he can just barge into people's home without giving them adequate time to get up/get to the door. On NUMEROUS occasions, I have been nude (ya know....cause it's MY home) and didn't have time to answer the door before he began entering! Knocking ONCE and saying "maintenance" doesn't give you the RIGHT to enter!! ON TOP OF THAT I said "I'm coming, give me one second" TWICE! I mean I didn't scream it but I said it AT the door so I KNOW he heard me. He also talks to us very rudely as if we are stupid and don't understand what he is explaining. When he's the one NOT listening to what we are saying. Like he has some predetermined opinion on what's going on. He made a snarky comment today implying that we shouldn't have called the emergency (after-hours) line when our A/C went out. He clearly was upset that we had our top lock secured and he had to be a decent human being and WAIT two more seconds for us to answer OUR door.... I open the door, he enters my home with no greeting, tells me he's not taking his shoes off (because he's diabetic) and refuses to put on shoe covers. He then says, "So you called an emergency number last night because your A/C was at 75 degrees?? " ... I wanted to say...First of all, you know we didn't call because it was 75 degrees. You JUST told me your partner informed you that it was 78 degrees when he talked to us. So, No fool! We called because it had been 81 degrees all day and WAS TOLD to call if it hadn't gotten cooler. The ONLY reason it was 78 degrees, WHEN WE CALLED, was because it was now 8 o clock at night!! The ONLY reason it's 75 degrees NOW, is because we were brought a portable A/C so we could sleep comfortably. Which ran at 60 degrees THE ENTIRE NIGHT. If our A/C wasnt the problem, it would be much cooler beyond 75 in the entire place! He made another snarky comment after instructing me to turn the unit on, "Well it's pulling in 75 air now so..." DUH! Because the portable A/C unit is blowing 60 degree air RIGHT HERE next to the vent! It's mixing with the hot air, sir!!! Are you HVAC or am I?? He left without word of how long it would take, if he was coming back up, what to do next, NOTHING. I heard him, speaking loudly, on the phone with someone. I couldn't make out what he was saying about us or the situation. However, at this point, I had already assumed the negative. All I know, is there has been a random box sitting on my doorstep for a few hours. It appears to be A/C stuff in it. So, I assume he is coming back. He has always had SOMETHING snarky to say to us. To either "scold" us for having the top lock secured, to TRY and make us feel like WE are the problem or like WE are doing something wrong! Instead of analyzing the actual problem, talking with your coworkers to figure out what they did and FIXING THE PROBLEM! Instead, it seems, he tries to patch up the issue and gets mad when he has to actually work. "Dont put your air below 70 degrees", he says. We haven't! And its still 81 degrees so what's up? Also, I should be able to have my house cooled to 65 if I want! Especially at night when you can't blame the sun! "Close your blinds, you're on the third floor", he says. Well, this hasn't been a problem before and why else are they there if we cant open them? "75 should be cool enough." For who!?! And that still doesn't fix the fact that the A/C is broken!! "The attic above you is hot, so it's gonna be hot in here." ALL THE MORE REASON WHY WE WANT OUR A/C TO COOL OUR HOUSE PAST 75 DEGREES! I cant help but feel like it's a black and white thing. I can't IMAGINE him talking to, or treating, the white residents like this! I'd much rather have Richard fix our issues from now on! He treats us like PEOPLE and is VERY kind. We even talk about Game of Thrones, sometimes! Never has he been rude or demeaning. Even when he thought I was embellishing on something, he still came to check it without judgement. This other guy, though.... ‍

I lived at the Crowne at Grandview for almost 5 years and I don't think the other reviews are doing…read morethis place justice. The maintenance guys are some of the nicest and most responsive people I have ever had at an apartment (plus they love dogs... extra points!) and the apartments themselves were very nice and well maintained. We really loved living here and would recommend it to anyone looking for an apartment in Birmingham (just know what you're getting into being right off 280). The only "negative" about living here is the sheer amount of Highlands college kids that drive really fast and are quite loud (as well as the massive construction next-door); however, we lived on the quieter side and didn't have an issue except while walking around during the evenings. Thank you Kristy, Richard, Will and Harrison for everything... we appreciate you guys!!!

Mery reached out to me after I posted an online apartment help request, and I'm so glad she did…read more Even though I'd lived in the area before, I didn't know much about the apartment market. Mery was incredibly friendly, and went far above and beyond in providing outstanding customer service. When I stopped by her office. Her knowledge of local apartments was impressive. Amazingly, the very first place we toured checked every box, it met all my requirements, was under budget, and even offered more than I expected.

Helpfull staff, Jay helped me find more affordable pricing and guided me through the processread more

We're in the midst of building a home and needed a temporary place to live. Being able to show up w…read morea suitcase and our dogs to a furnished apartment with utilities set up has made life easy!!!! Once the landing changed their business model to having a manager over the area we noticed a big change and upgrade in customer service. Aaron oversees Colorado and Utah and has been full of information and so helpful. Happy to be w the landing until our home is done sometime in 2023. It feels like a home away from home!

My son moved in on July 5 for a temporary internship in DC. Just five days later, on July 10, I…read morereceived an email stating that he had to vacate the property by July 22 because the building owner was allegedly no longer working with Landing. This left us with only 12 days' notice to find new housing. I spoke to Landing and explained that my son is a full-time student with no car or job, was relying on the apartment for the duration of his internship, and had no practical way to relocate on such short notice while I was across the country. Despite this, Landing continued sending automated messages stating that his stay would end on July 22. Fearing they might lock him out and leave his personal belongings and government-issued work equipment inaccessible, I rushed to secure alternative housing. Landing also stated they had issued a refund for the unused portion of the stay. However, when I contacted my bank, I was told no refund had actually been released. Only after I confronted Landing with this information did they process the refund.

Absolutely loves the place and the staff was super nice. Room was extremely clean, bed was like…read moresleeping on the clouds.

We moved to Hoover in October 2019 to start a church. We opted to rent an apartment for a while…read moreuntil we decided in which area we wanted to buy a house. We were skeptical about apartment living at first, but have been pleasantly surprised since becoming a Wisterian :). The management staff are attentive and friendly. They are always planning events for the residents (well, pre-pandemic anyways). The maintenance staff respond quickly to maintenance requests and they are also kind and courteous. The units are older but well maintained and some have been remodeled. Our unit is a 3 bedroom 2 bath and is a good size for us. In regards to the actual "neighborhood"...it's nice here. It's not loud, you can hear children outside playing, but that's a good thing! No loud music, I don't think I've ever seen the police called out or any really situation requiring intervention. It's a nice play...I'm really glad we landed here for a while.