The promise of driving away in a nicer, newer car continues to be given only to a select few. I am…read morea REPEAT customer with REPEAT bad experiences. (yes, shame on me for returning.) I finally went in under the guise of getting all this help, new programs to help me get into a better payment, etc. I hate having my time wasted and wasting other people's time. I told them from the start there was no point in coming in but they push and push and push and promise that they have all these incentives one could qualify for in order to get top dollar for my trade (on top of being a GM Legacy potential deal as my dad worked for GM). I bought this car through a customer service repair associate (after a previous terrible experience). Previously, I was able to use my warranties as down payments. Now, Stoops has a new owner and because it isn't the "old Stoops" I could only get cash back after my trade in. I couldn't use that same cash back toward a down payment meaning my payment would still be sky high. This is ridiculous and I am highly upset. I was told my credit was fine and I could be approved but there was nothing they could do about keeping me at a better (or even the same) payment. I also had an email about $7/down. Also false advertising that they like to hit you with in order to get you inside and waste your time.

I have no words for the incredible service I received from Pat Bowen. He made the process so easy,…read moresmooth, and with the kindest soul!!!! I recommend stoops and Pat too anyone!!! He even drove me my car to Georgia!!! My heart has been forever touched from his kindness!!! Go to stoops!!! Also former BSU STUDENT!

Can't really give them any stars, had an 8:30 am appt. on 3/17/2026 and no one showed up finally…read moreleft at 10:00 am. Even called the office number and I got a voice mail telling me they were either helping another customer or on another line. Left a message and I have still never received a call back!

It's easy to get good service and not come back to give a good review. So I will do better. Paul's…read moredeserves kind words for the great service they have given us on both our cars. I plan on giving them all my future service. Additional info - I just took my new used car to them because the brakes were absolutely crap. I had thought new rotors and pads all around would make it right again. The estimate was about 600 but strangely the next day when they started the work, I got a call from them saying I didn't need all the new parts and the eventual price was reduced to $173. Just got home and the brakes are like new. I am convinced these folks are the best most honest folks in the business. If you are in the general vicinity, you will want to know of the most honest family business you can work with. Kudos to them.

Indy Automotive provides professional service and they know how to find the problem! While your…read morevehicle is at Indy Automotive, they inspect your vehicle to be sure there are no additional failure possibilities to leave you stranded somewhere on the freeway!

Under new ownership! As a female, I never really know where to get my car fixed. Glad that I…read morestopped in here! These guys were great at explaining things, transparent and trustworthy. Pricing was competitive for Castleton area. Finally found my car guy!

Ask to have new wiper blades, when I got the car back and used the wipers in the rain, the wiper…read morewas stripped from the motor spindle and was flopping around and couldn't see on the interstate. Took it back and they tightened it but then put it in the wrong spot and rubbed the paint off next to the windshield. Gave them another chance a year later on an oil change and they cracked my oil filter cap, it was leaking and also stripped and cross threaded all bolts in the skid plate.

I have been going there for the last 5 years for oil change and tires until the new owner took…read moreover. Have to change oil and it cost me $400 to the leak they strip the thread on the drain plug and oil pan.

Dennis has been working on my car and my family's cars for years now. He runs a tight ship, an is…read moreextremely trustworthy. Small things, like oil changes, no problem. Quick turnaround. Bigger things? No problem. He replaced my catalytic converter after it was stolen from me and accepted my insurance as payment. This was a huge plus. If you're looking for an oil change spot, he'll give you 5 dollars off every subsequent oil change he does. I'd most definitely recommend you give Dennis your business. You won't ever feel like he's trying to pull one over in you, or screw up something in your car so you'll have to bring it back. Go check him out!

I typically don't leave reviews but the service I received here was beyond my expectations. My…read morewindshield wipers broke while I was driving on the highway in pouring rain. I called around trying to see if anyone could take a look and diagnose what was wrong without any luck. Someone recommended vintage wrench to me and I'm glad they did! They had a busy schedule but let me drop my car off to have it looked at and diagnosed between appointments. The pricing was extremely fair and they let me know exactly what was going on. Very honest and straight to the point. Will 100% go back if I have any other issues!

Superb service and perfect repair. It did take longer than the time they had guessed but I didn't…read moremind waiting for such a well done repair

These guys know what they are doing! I have gone to them for years and so thankful to have honest…read moremechanics!

Mears Automotive is GREAT !!…read more I've been taking my Mercedes GLC 300 there since the warranty ran out two years ago. I am very impressed not only with the professionalism and great skills of the technicians, but the very helpful and friendly staff that greet you at the front desk. They always find the time to work me in to their busy schedule when I need their help the most. The prices here are very reasonable which makes their great service even better. I'm hooked on the outstanding abilities of Mears Automotive. This place always works wonders and I am extremely satisfied. I just want to spread the word because finding a great automotive repair shop is a challenge. So when you find a gem like this one you not only keep coming back, but I'm proud to tell you about them.

The owner, Nate, is just an all star, very friendly, patient and personable. He and his team really…read morehelped me with the process of estimating my unexpected damage and what I needed in order to sell my baby when the time to say goodbye came. Nate offered a decent price and I couldn't say no, I'm sure she will treat you well like she has me for the past 6 years. I will be coming for my preventive maintenance checks for my new car. Thank you, Mears Automotive!

They exceeded my hopes. The way they handled our situation…read morewas very thorough and patient and honest. I paid much lower than I expected for something they could've easily justified charging more for. I didn't think I'd move from our other mechanic, however these guys have proven their integrity and seem to care to handle their customers honestly.

I have a 16-year-old Acura MDX with 230,000 miles. The engine light started flashing and then ran…read morerough, losing power. This happened about 18 months ago. Then, the dealer was covered up with "open recalls" (Acura recalls that many cars?) and kept my car for 3 weeks. It cost me about $3k to have two coils and spark plugs replaced. This time the dealer told me he was "covered up with open recalls." Wow. Still covered up with open recalls, huh? Doesn't speak well of Acura. Anyway, Costco's website referred me to Castleton Auto Repair. They took my car in the same morning I called and it was ready, good to go, the very next morning. One coil and spark plus replaced and new front brakes installed for $800. Wow. They're incredibly friendly and forthright. No upsale. The mechanic, Kyle, said he drove my car and found nothing else wrong. This place is now my go-to for auto service for my MDX and for my family's Subaru.