My mom went to the court house for a ticket and was so nervous and unsure of the process. She came…read morehome and said a nice lady Melinda helped her. she explained what she had to do next. Very thankful for her

I had 2 traffic tickets went there and was helped by a lovely young lady named Malinda Ramirez she…read morewas very polite , helpful with great customer service . Thank you .

Can't get any proper help at the Victims services or the DAs office. Cases are taking too long to…read moreprocess and staff refer you to do everything online even when you can't.

I went here yesterday thinking that this is where i can make reservation for a spot in the park…read more.. (what was i thinking!!!! y am I in the city hall???) apparently, the city clerk was surprised but tried not to show it... instead, she went online and helped me find what im looking for. she even made the call and asked for the infos... she was really nice in helping me and led me inside the office to make a call that she dialed herself.... I was totally surprised!! .... and i was there around 4:30pm almost closing time. To be honest, i never recall any gov employee i encountered, especially around closing time, to be this nice. It's either they're in a hurry or in somewhere else talking... or they just tell you they cant help u at all. (based on numerous occasions from SJ to Oakland offices) sad to say,... i forgot her name.... 5 stars... for her effort and kindness...

I complained to a cop that happened to be in a neighborhood about a car that was parked across the…read morestreet for over a year with no license plate. She didn't want to do anything about it and told me to call the city. They could have ticketed the car, but too lazy. Great work public servant that we pay for.

Just a quick follow up to my review of 9/30. Police…read morecontacted me the next day and took the information. The station is a bit confusing because it appears empty after climbing the outside stairs and entering a large lobby-like room. You report the crime over a wall phone to dispatch then you wait. I didn't wait long enough so they contacted me later. I appreciated the call and the police.

Great CCL Office Location, Central to the South Bay Area & With Great Staff…read more SITREP This San Jose Regional Office (SJRO) for the State of California Community Care Licensing Division (CCL) is in an ideal location of the California "South Bay Area" to provide services to all individuals needing services with CCL. THE SETUP SJRO is located on N.1st Street and is the regional headquarters for both: (1) Child Care Program Licensing (CCP); and, (2) Children's Residential Program Licensing (CRP). The San Bruno Regional Office (SBRO) is the nearest regional headquarters for the Adult & Senior Care Program Licensing (A&SC) 35 miles away. However, there is an A&SC local sub-unit also located here with the CCP and CRP regional offices. CCL MISSION STATEMENT The mission of CCL, "To promote the health, safety, and quality of life of each person in community care through the administration of an effective collaborative regulatory enforcement system." These CCL offices provide the local interface for individuals interested in being providers - setting up facilities to provide the direct care to the vulnerable client populations of our state: the young, the disabled, the elderly, and those with terminal conditions. LICENSING PROGRAM ANALYST CCL employs a virtual "army" of monitors-inspectors-investigators known in state classification parlance as "Licensing Program Analysts" (LPAs). The LPAs help individuals get their initial licenses to new facilities, transition facilities between different owners, monitor facilities & cite for deficiencies under California Code of Regulations (CCR) - Title 22. OUR TRAINING AT SJRO My training team - Central Training Section (CTS) is coming from outside of San Jose [we CTS trainers are based in Sacramento (Northern California) and Culver City (Southern California)] and we really appreciate the work that SJRO has done in helping us to set-up a training environment to continue instruction for the LPAs via our "LPA Academy". For the last five (5) years, LPA Academies have almost exclusively been conducted in Sacramento or Monterey Park (East L.A.) because of the specific metrics needed to conduct an LPA Academy that up til now only these two (2) geographic locations were able to provide CTS. The positive training-metrics that SJRO now brings to us includes, but is not limited to: * Room Set-Up Metrics - most importantly, the room is of a size, and with the flexibility of movement of tables and chairs, so that we can implement the best arrangement that is conducive to the training we conduct for the LPAs * Business Location - not as important, but certainly a factor, is the plethora of nearby restaurants and hotels that we can utilize that make it easier for trainers and trainees to come here for training * Friendly local staff - we get everything we need to conduct our training because the local staff and managers provide us the support we need. ONE SUGGESTED MAJOR IMPROVEMENT The ONE main factor this location needs to improve/update is it's technical infrastructure (especially considering their staff is working with WiFi-enabled tablet-laptops), and that we would love to see improved, is to create a WiFi environment in this building which would make it so much easier to conduct training. We literally have to lay down Category-6 LAN connection cables from the data-ports in the walls, string them along the tables, have to use several routers, have to use a dozen or more surge protectors, check that connectivity is working with this configuration, and THEN duct-tape everything - cables, surge protectors, routers ANY tripping hazards due to the foregoing, etc. All of these "hard-wiring" headaches would be obviated if we had WiFi (and while in this realm, some well placed floor-outlets sequenced throughout the floor). Just sayin... THE LOWDOWN All things being equal, SJRO has proven to be an excellent location for us to come to in order to fulfill our mandates of providing training to new staff at a location that is able to minimize travel for new staff located in the South Bay region.

We had a few VERY LARGE projects that required changes to our licenses- Because of the renovating…read morethat was required to get the buildings ready and the need for work permits from the city, etc., the projects took SIGNIFICANTLY longer than anticipated. Through it all, CCCL was astonishingly patient with us, checked in to see where we were along the way, then came out quickly once the work was complete to get the buildings licensed. We were incredibly appreciative of the professionalism, promptness and efficiency offered by Roya Shahkarami, and her supervisor, Sandy Knight. Two remarkable women!

Nice very proffesional. I am very satisfied with services. I also like their product.read more

Went in Monday at 9:00AM without an appointment. There were 10-12 people in the waiting area. I was…read morecalled within 20 minutes and had my concerns addressed in a very friendly and helpful manner. In dealing with a government agency, this was a great experience.

REVIEWS FOR OFFICER BRUCH YEAR 2021 OFFICER SHAW 2015 (can…read moresomeone help locate him?) I hope Officer P. Shaw can know I really appreciate his commitment to driver safety, and also his personality of informing and teaching drivers to be safe. My experience with Shaw was back in 2015 and 2016. I don't know where he is now, but would like to contact him and thank him. I also saw this review for him left in an area where CHP Officer Shaw works: (So this is two 5 star reviews for Shaw) [I got pulled over last year for a fix-it ticket. Officer Shaw was friendly, helpful, and professional. He really cares about people's safety. I appreciated that he didn't try to scare me, be mean, or freak me out. I did end up fixing the problem and getting it signed off. Since when he pulled me over, I've been trying my best to drive safe and I have still kept a clean record. I'm not sure how to put it in words. I just felt this was a really good person that does his job every day because he likes the chance to keep everyone safe. I feel he's a great reflection of the CA CHP.] (Gilroy CA) Shaw's officer # is 20742. I just want to thank him very much for having such a good heart, seeing people as / at their best, and making change / progress by showing care to the community and people. While great power and authority comes with his position, he always made his influence by showing his sincere care and positivity. *** I'm not sure which CHP office Officer Bruch is in. He encountered a very difficult situation with my car in the middle of the 3 lane highway. He was professional, kind, and attentive. He was willing to put himself at risk to try and make sure everyone else was safe. He was calm under pressure and the very fast moving situation. He is good at communicating. He can communicate clearly without coming across rude or bossy. He kept me safe. He also kept another young lady safe when a semi-truck hit her car. (So he had one stalled vehicle that couldn't move, then another accident to deal with). Officer Bruch is good at managing priorities under a fast paced, dangerous environment. Thanks so much for keeping me and everyone safe. Thanks for not losing your cool. Thanks for being professional. Thanks for being able to make the best decisions possible when you're under stress. Thanks for putting yourself in harm's way / danger in order to help and protect everyone.

Courteous and friendly office staff. Came here to correct a citation, the officer was nice and…read morehelpful.

Helped me get the job I wanted and were very helpful. Another thing is that they were very nice and…read morehelped me through the steps of getting into the army!

I went to visit the recruiter on Sunday. The good thing is that I found a number to contact them…read more I talked to a Sgt. and let him know that my daughter is thinking of joining the military, and that the Army was one of the branches she was thinking of. I told him I would comeback since they were closed on Sundays. He ok'd it and let me know that it is by appts on Saturdays. I responded by letting him know my Daughter is a sophomore in High School and is 16 but wanted some info from the source. He told me to come and that he would love to talk to her about what questions she had.

I really like this library. It is pretty chill and not a lot of noise on the second floor. I highly…read morerecommend for studying. I usually use the computer :)

I'm not sure if the library found a way to get the drug users and smokers away from the entrance -…read morebut I haven't seen people living / sleeping at the front and smoking around kids / guests for a long time, so that's a big improvement. I also like how the librarians go out of the way to help the patrons. They are proactive to meet, greet, and make conversation with everyone.