Always an amazing experience with Sierra West Jewelers, Gary Branscomb and his Family. Today…read moremarks our 5th purchase and we are extremely pleased with the amazing quality and value. Highly recommend for Diamond Rings, watches and Men's bands.

I've been here a couple times, and have not felt welcomed when I walked in. There's usually just…read moregroups of employees chatting, and they do not greet you or ask how they can help until I ask! However, I will say they have a good selection of jewlery. I bought my diamond rings here and loved the information they provided me with. I was referred, and found that the employee who helped me was very honest and friendly.

First, take a look at the attached image of their customer reviews. Notice a common theme: "cheap"…read moreand "quick." "Expertise" is also hinted. Therefore, imagine my understandable great dismay and dissatisfaction when I brought in a common Casio PRO TREK to have its rechargeable battery replaced. The initial associate whom I'd handed the watch and described the issues (battery not holding a charge; ABC features causing recovery mode; no beeps; etc.) to was a moron. He cluelessly inspected the watch with a puzzled look and repeatedly asked about it features and the problems, then suggesting that I should leave it overnight. My fair interrogative inquiry to the idiot: "There've been many other customers coming in here for the same thing. Why are you acting like you've never done this before!?" That was when another employee (boss or manager?) came over with an attitude. However, this one did show proper knowledge and promptly, correctly diagnosed that my Casio should get a new battery installed, BUT would cost 75 fucking dollars(!) and take a few hours. Again, "read the numerous reviews" as I suggested to the second individual, who faslely argued the rechargeable battery for my watch cost more, while also stupidly implying that in all the years the shop had been operating--with many customers visiting--no one had ever brought in a watch with a rechargeable battery. So, having enough of the bullshit from the two dumbasses, I curtly left. Subsequently, I ordered a $15 rechargeable battery online, watched a 5-minute video, and proceeded to replace the battery and reset the watch myself. No pointless, useless watch repair shop necessary.

I dropped my Rolex watch off to get an estimate to have it repaired as the auto wind mechanism…read moreisn't working well. I got an estimate that was over my budget but wasn't charged for the work to check it out. Maybe I'll bring it back after a few months to have it worked on. The staff are pleasant and friendly and the interior is full of fun nutcrackers, clocks and watches. Mt Olympus is a neat little shop with unique products.

The team at the Park City location completely elevated the buying experience. This wasn't just a…read moretransaction, it felt intentional, personal, and genuinely special. Their professionalism and warmth made a lasting impression, and I walked away feeling like part of a community rather than just another customer. Exceptional service all around. If you're thinking about investing in a timepiece, this is the place to go!

Walked into store seriously planning to purchase something of turquoise. Asked the lady sweeping…read morefloor if they sold water or drinks since seeing a soda machine in back. She said, " no, but 7-11 across the street does." I said thank you and was ready to shop. The 2 other clerks on the store were behind the counter and one said, "good call, way to send those ladies on their way". Hearing this I turned around and said "excuse me, I heard that." And walked out the store. Now know how "Pretty woman" felt. What a bunch of rude women. Park City Tanners Don't go there if your thirsty. Sorry wrong Tanners.

I came in to have a watch sized and couldn't be happier with the experience. From the moment I…read morewalked in, I was greeted warmly and treated with genuine care. The sizing was done professionally with great attention to detail, and they made sure the watch fit perfectly before I left. It's clear this is a small business that takes pride in its work and values its customers. You can tell they have years (80 years to be exact) of experience and truly enjoy what they do. I like supporting local businesses like this, and this one deserves it!!!! I highly recommend them for watch sizing, repairs, or any jewelry-related needs.

An amazing family owned and operated jewelry business. If they do not have what you want, they will…read moremake it. Great selection of jewelry and watches, honest pricing and super on customer service.

Exceptional Service at O.C. Tanner…read more I had an absolutely incredible experience at O.C. Tanner, and I cannot recommend them enough--specifically thanks to Justin. From the moment we walked in, Justin was beyond helpful. We were interested in several different pieces, and he took the time to show us an amazing range of watches, including Rolex, Omega, Patek Philippe, and Breitling. What really set the experience apart was Justin's level of knowledge. He is a true enthusiast; he didn't just show us the watches, he shared so many fascinating facts about the history, the movements, and the unique craftsmanship behind each brand. It's rare to find someone who has such a deep, genuine passion for horology and can communicate it so well. If you are looking for a luxury timepiece and want to work with someone who is patient, professional, and incredibly well-informed, go see Justin. He made our visit educational and truly memorable!

Love this place. I was shocked to see some other non 5 star reviews and had to step in and add…read moremine. I've only ever had exceptional service from everyone at OC Tanner. From my very first visit. John Poulson has been fantastic to work with. From the staff that greet me when I come in to the watch techs that size the watches to the security guards that look after the store, everything and everyone is top-notch. I highly recommend them for all your jewelry and timepiece needs.

Great customer service and very professional! Having my ring…read moresized and from the minute we walked in we felt like we were in the right place!

While I believe that Kate had the best intentions, my several interactions with her over 3 weeks…read moremade me left feeling very lost in the process of replacing my lost diamond in my engagement ring, ultimately choosing a different repair shop that was able to immediately repair my ring and make me feel involved. I called Kate 3 separate times over 3 weeks, in which each time she made promises she didn't keep. Claiming she would "call me by the end of the weekend" only for me to have to call myself on the following Wednesday to ask if my diamond was even ordered yet. It wasn't, and she claimed to she "just about to call me"... yeah right. Another time that I called to check if my diamond had been ordered yet (it hadn't of course) she confused me for another customer and seemed like she actually forgot about me and my situation. This was pretty disheartening especially after having such a pleasant conversation with her in person before this. All in all, I would not suggest going here unless you want to wait several weeks with no results.

Every time I've brought a watch in they've always solved the problem quickly with good humor.read more

Super talented and friendly to boot. They know what they are…read moredoing and get it right. Best watch repair in the state.

Dale was great. He changed my battery quickly & was honest about the pricing. I appreciate that...read more

If Dale would do what he says he will do like fix my watch correctly it still doesn't keep accurate…read moretime in his shop almost a year I for one I'm not happy I will never do business with him again

Had to have my watch resized. The ladies were extremely helpful and super fast and efficient!!…read moreThank you!!

The staff were all extremely helpful and very friendly! They resized an inherited ring for only $50…read morewithin 6 days. The ring is polished and fits perfectly!